Vasa Hotel Surabaya

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jl. HR. Muhammad No.31, Surabaya 60189, Indonesia,, Dukuh Pakis, Surabaya, Indonesia, 60189

Highlights

Excellent room comfort & quality

- Spacious, modern and clean rooms with comfortable beds; some guests re...

Best rest we've had in a whole month!
Great food & dining

- Restaurant 209 and the hotel buffet receive praise for varied food sui...

Hotel facility and food have many varieties and taste good.
Top value

- Good value for money appears consistently, with several guests calling...

Best value hotel at surabaya
Great for children

My children loved playing at the kids playground.
Excellent fitness facilities

They also have a nice pool, gym and playground.

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Vasa Hotel Surabaya offers luxury for couples with an outdoor wedding chapel, a stylish rooftop helipad, and a vibrant poolside atmosphere. Enjoy diverse culinary delights at unique on-site restaurants in a beautifully designed space blending modern elegance with local artistry. Located in the peaceful Dukuh Pakis neighborhood, Vasa Hotel offers lush greenery and local dining with easy access to city attractions. Enjoy exclusive breakfast in room service, relax by the stunning pool, or rejuvenate with a massage. Each room features air conditioning and free Wi-Fi, with select options offering city or street views. For shopping and entertainment, Lenmarc Mall is just 1.2 miles away, enhancing your stay at this exceptional hotel. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

12 travelers have booked today.

Cleanliness 9.3
Service 9.2
Location 9.1
Facilities 9.0

Based on 3,923 verified reviews

Cleanliness

9.3

Service

9.2

Location

9.1

Facilities

9.0

Value for money

9.0

  • "Vasa will be my go to hotel when I am traveling to Surabaya."
  • "Great Value 5-Star Hotel with Very Comfortable Rooms"
  • "Best hotel with affordable price..very recommended"
  • "The room was spacious, clean, and very comfortable."
  • "Thankyou Vasa Hotel, will have more stays here."
See map

9.1Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Surabaya Town Square
3.6 km
Surabaya's Zoo
4.4 km
Bungkul Park
4.5 km
Tunjungan Plaza
5.2 km
Monkasel (Submarine Monument)
5.7 km
Closest landmarks
Klinik Abdi Mulia
250 m
Family Dental Care
500 m
Andhika Badminton Court
760 m
Posyandu Cempaka II
910 m
Golden City Mall
1.0 km

Good to know

Value for money9.0
Distance to city center10 km
Location rating9.1
Nearest airportJuanda International Airport (SUB)
Distance to airport14.2 km

Select your room

1/18

Three Bedroom Apartment

132 m²/1421 ft²
Max 6 adults
1 king bed / 1 queen bed / 2 single beds

8.3

Excellent

Room comfort and quality
  • City view

  • 3 bedrooms

  • 2 bathrooms

1/17

Breccia Suite

69 m²/743 ft²
Max 2 adults
1 king bed

9.0

Excellent

Room comfort and quality
  • City view

1/17

Two - Bedroom Apartment

100 m²/1076 ft²
Max 4 adults
1 king bed / 2 single beds

8.6

Excellent

Room comfort and quality
  • City view

  • 2 bedrooms

1/16

Three Bedroom Apartment

132 m²/1421 ft²
Max 7 adults
2 single beds and 2 king beds
Fits groups
1/13

Glacier Suite

64 m²/689 ft²
Max 2 adults
1 king bed

8.8

Excellent

Room comfort and quality
  • City view

1/12

One-Bedroom Apartment

66 m²/710 ft²
Max 2 adults
1 king bed

9.5

Exceptional

Room comfort and quality
  • Street view

1/11

Premium Twin

32 m²/344 ft²
Max 2 adults
2 single beds

8.7

Excellent

Room comfort and quality
  • City view

1/10

Select King Room

32 m²/344 ft²
Max 2 adults
1 king bed
Preferred by Couples

9.0

Excellent

Room comfort and quality
  • City view

1/9

Executive King Room

32 m²/344 ft²
Max 3 adults
1 king bed
  • City view

1/8

Select Twin Room

32 m²/344 ft²
Max 2 adults
2 single beds

9.0

Exceptional

Room comfort and quality
  • City view

Frequently asked questions

The average travel time to get from Vasa Hotel Surabaya to the airport is 45 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

While remaining at Vasa Hotel Surabaya, indulge in your evening or night out at Desperados Bar to get the most out of your nightlife.

Vasa Hotel Surabaya's policy regarding children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

The typical room rate for Vasa Hotel Surabaya in the past month is 1268192.38 IDR, compared to city's average of 339710.35 IDR.

Verified guests that stayed at Vasa Hotel Surabaya have given this property a rating of 9.282 for its excellent cleanliness as the major highlight for their stay.

Verified solo travelers that have stayed at this property have given Vasa Hotel Surabaya an average rating of 9.2. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Past business travelers that have stayed at this property have given Vasa Hotel Surabaya an average rating of 8.8. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified local travelers that have stayed at this property have given Vasa Hotel Surabaya an average rating of 9.6. You can look up on more descriptive customer evaluations, and remarks for this property down in the review section.

Vasa Hotel Surabaya’s local community is Dukuh Pakis which comprises of popular restaurants such as Artomoro Sea Food, Pecel Madiun Bu Pri, and Monopole Coffee Lab.

The closest airport to Vasa Hotel Surabaya is Juanda International Airport, 14.0 km away.

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More about Vasa Hotel Surabaya

More about Vasa Hotel Surabaya

Experience Luxury and Convenience at Vasa Hotel Surabaya

Welcome to Vasa Hotel Surabaya, a 5-star haven nestled in the vibrant city of Surabaya, Indonesia. With its impeccable service, luxurious amenities, and prime location, this hotel offers a truly unforgettable experience for both business and leisure travelers. Check-in at Vasa Hotel Surabaya is a breeze, with guests welcomed from 02:00 PM onwards. As you step into the elegant lobby, you'll immediately feel the warm hospitality that awaits you. The hotel boasts a total of 383 well-appointed rooms, ensuring that there is always a comfortable space available for every guest. When it comes to checking out, you have until 12:00 PM to bid farewell to this exceptional retreat. Take your time to savor the last moments of your stay, knowing that you can enjoy every minute of your luxurious surroundings. Located just 45 minutes away from the airport, Vasa Hotel Surabaya offers convenience for travelers arriving or departing from Surabaya. Whether you're a frequent flyer or visiting for the first time, the hotel's proximity to the airport ensures a hassle-free journey. Situated 10 kilometers away from the city center, this hotel provides a tranquil oasis away from the hustle and bustle of Surabaya. You can enjoy the best of both worlds - easy access to the city's attractions and a peaceful retreat to unwind after a day of exploration. Vasa Hotel Surabaya was built in 2014, showcasing modern architecture and contemporary design. The hotel's stylish interiors and state-of-the-art facilities create an ambiance of sophistication and comfort. Families traveling with children will appreciate the hotel's child policy. Children between the ages of 0 to 12 can stay free of charge, making it an ideal choice for a family getaway. The hotel's friendly staff are always ready to assist in ensuring a memorable stay for guests of all ages. Experience the epitome of luxury and convenience at Vasa Hotel Surabaya. Book your stay today and indulge in a world-class hospitality experience that is sure to exceed your expectations.

Unwind and Indulge in Entertainment and Relaxation at Vasa Hotel Surabaya

Vasa Hotel Surabaya offers a range of entertainment facilities to ensure that guests have a memorable and enjoyable stay. Whether you're in the mood for a relaxing drink or a rejuvenating massage, this hotel has you covered. The hotel's stylish bar is the perfect place to unwind after a long day of exploring Surabaya. With its chic ambiance and extensive drink menu, it's an ideal spot to socialize with friends or colleagues. Sip on expertly crafted cocktails while taking in the panoramic views of the cityscape, creating a truly unforgettable experience. For those seeking ultimate relaxation, Vasa Hotel Surabaya also boasts a luxurious massage facility. Indulge in a variety of treatments designed to soothe your mind, body, and soul. From traditional Balinese massages to therapeutic aromatherapy sessions, their skilled therapists will ensure you leave feeling refreshed and rejuvenated. Whether you're looking to socialize over drinks or pamper yourself with a massage, Vasa Hotel Surabaya's entertainment facilities are sure to exceed your expectations. Experience the perfect blend of relaxation and indulgence at this exceptional hotel in Surabaya, Indonesia.

Stay Active at Vasa Hotel Surabaya's Premier Sports Facilities

At Vasa Hotel Surabaya, we understand the importance of staying active and maintaining a healthy lifestyle, which is why we offer a range of top-notch sports facilities for our guests to enjoy. Whether you're a fitness enthusiast or simply looking to unwind, our hotel has something for everyone. Start your day off right at our state-of-the-art fitness center, equipped with the latest cardio and strength training equipment. With panoramic views of the city, you can work up a sweat while enjoying the stunning Surabaya skyline. Our professional trainers are also on hand to provide guidance and personalized workout programs, ensuring you make the most out of your fitness routine. For those who prefer a refreshing dip, our outdoor pool is the perfect spot to relax and rejuvenate. Surrounded by lush greenery and a tranquil atmosphere, our pool offers a serene escape from the bustling city. Take a leisurely swim or lounge by the poolside with a refreshing drink in hand – the choice is yours. Best of all, our fitness center and outdoor pool are both complimentary for all guests, allowing you to stay active without any additional charges. So whether you're looking to break a sweat or simply unwind, Vasa Hotel Surabaya has the perfect sports facilities to cater to your needs.

Convenience Facilities at Vasa Hotel Surabaya

Experience a seamless and convenient stay at Vasa Hotel Surabaya, where a wide range of convenience facilities are thoughtfully provided for your comfort. With 24-hour room service, you can enjoy delicious meals and snacks at any time of the day, right in the comfort of your room. The hotel also offers laundry service, ensuring that your clothes are fresh and clean throughout your stay. For added security, safety deposit boxes are available to store your valuables. The friendly and attentive concierge is always ready to assist you with any requests or recommendations, making your stay even more enjoyable. Stay connected with complimentary Wi-Fi in public areas and in all rooms, allowing you to effortlessly stay in touch with loved ones or catch up on work. Vasa Hotel Surabaya also caters to the needs of smokers with a designated smoking area. Additionally, the hotel offers dry cleaning services, express check-in/check-out for a hassle-free arrival and departure, as well as luggage storage for your convenience. With daily housekeeping, you can rest assured that your room will always be kept clean and tidy. Experience utmost convenience and comfort at Vasa Hotel Surabaya.

Convenient Transport Facilities at Vasa Hotel Surabaya

At Vasa Hotel Surabaya, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of transport facilities to ensure your convenience and comfort throughout your stay. Start your journey stress-free with our airport transfer service, where our friendly and professional staff will be waiting to whisk you away to the hotel. For those traveling with their own vehicles, we provide valet parking and a secure car park. Our dedicated team will take care of your vehicle, allowing you to focus on enjoying your stay. If you prefer to explore the city on your own terms, we also offer car hire services, giving you the freedom to discover Surabaya at your own pace. Additionally, our hotel provides taxi services for easy transportation to your desired destinations. Whether you're heading to a business meeting or exploring the vibrant local attractions, our reliable taxi service will ensure you arrive on time and hassle-free. If you prefer to drive yourself, we offer self-parking facilities, with a car park that is free of charge for our guests. Please note that car park charges may apply for non-guests. With our comprehensive range of transport facilities, Vasa Hotel Surabaya aims to make your travel experience as smooth and enjoyable as possible.

Indulge in a Culinary Delight at Vasa Hotel Surabaya

At Vasa Hotel Surabaya, dining is an experience to be savored. With a range of exceptional dining facilities, guests can indulge in a culinary adventure that will tantalize their taste buds. The hotel offers a 24-hour room service, ensuring that guests can enjoy delicious meals in the comfort of their own rooms at any time of the day or night. For those seeking a quick pick-me-up or a casual meeting spot, the coffee shop is the perfect choice. Serving a variety of freshly brewed coffees, teas, and light bites, guests can relax and unwind in a cozy atmosphere. The hotel's restaurant is a haven for food enthusiasts, offering a diverse menu that showcases both local and international flavors. From delectable Indonesian dishes to mouthwatering international cuisines, there is something to satisfy every palate. With attentive service and a stylish ambiance, dining at the restaurant is an unforgettable experience. Additionally, the hotel provides daily housekeeping to ensure that the dining areas are always clean and inviting. For guests seeking halal options, the hotel also offers a halal restaurant, where they can enjoy flavorful meals prepared in accordance with Islamic dietary laws. To start the day off right, guests can indulge in a scrumptious breakfast buffet. With a wide selection of dishes, including both Western and Indonesian favorites, guests can fuel up for a day of exploration and adventure. With its exceptional dining facilities, Vasa Hotel Surabaya promises to satisfy even the most discerning palates, making it the perfect choice for food lovers and travelers alike.

Luxurious and Spacious Rooms at Vasa Hotel Surabaya

Indulge in the ultimate comfort and luxury at Vasa Hotel Surabaya, where a wide range of exquisite room offerings await you. Whether you are a solo traveler, a couple, or a family, this hotel has the perfect accommodation for you. Experience pure elegance in the Breccia Suite, a sprawling 69 square meters of space featuring a plush King Bed. For those seeking a touch of exclusivity, the Executive King Room - Club Lounge Access Included offers a cozy 32 square meters with the added benefit of access to the Club Lounge. Families or groups of friends can opt for the spacious Three-Bedroom Apartment, which boasts an impressive 132 square meters of space and features a King Bed, Queen Bed, and two Single Beds. When booking your stay at Vasa Hotel Surabaya through Agoda, you can enjoy the best prices available. Agoda offers a hassle-free booking experience, ensuring that you can secure your preferred room type with ease. So why wait? Book your stay at Vasa Hotel Surabaya now and immerse yourself in luxury and comfort at unbeatable prices.

Discover the Vibrant Charm of Dukuh Pakis, Surabaya

Situated in the bustling city of Surabaya, Dukuh Pakis is a vibrant and dynamic neighborhood that offers a unique blend of modern amenities and traditional Indonesian charm. This up-and-coming district is known for its excellent shopping opportunities, diverse culinary scene, and easy access to various attractions in the city. One of the highlights of Dukuh Pakis is its abundance of shopping malls, making it a paradise for shopaholics. Here, you can explore the upscale boutiques and international brands at the popular Ciputra World Mall, or hunt for bargains and local fashion at the Galaxy Mall. For a taste of local culture, head to the Tunjungan Plaza, one of the largest shopping centers in Southeast Asia, where you can find a wide range of traditional Indonesian crafts, textiles, and souvenirs. Food enthusiasts will also be delighted by the culinary offerings in Dukuh Pakis. From traditional Indonesian street food to international cuisines, the neighborhood is a melting pot of flavors. Indulge in mouthwatering local dishes like nasi goreng (fried rice), sate ayam (chicken satay), and gado-gado (vegetable salad with peanut sauce) at the various street food stalls and warungs dotted around the area. Alternatively, you can also find a plethora of international dining options, ranging from Japanese sushi bars to Italian trattorias. In addition to its shopping and dining scene, Dukuh Pakis is conveniently located near several attractions in Surabaya. History buffs can explore the historic House of Sampoerna, which offers a glimpse into Indonesia's cigarette industry and the country's struggle for independence. Nature lovers can visit the Surabaya Zoo, home to a diverse range of animals, or take a leisurely stroll in the beautifully landscaped Taman Bungkul Park. With its lively atmosphere, diverse attractions, and convenient location, Dukuh Pakis is an ideal neighborhood for travelers seeking a memorable experience in Surabaya. Whether you're a shopaholic, a food lover, or a culture enthusiast, this vibrant district has something to offer for everyone.

Convenient Transportation Options from the Airport to Vasa Hotel Surabaya

When arriving in Surabaya, Indonesia, there are several convenient transportation options to reach Vasa Hotel Surabaya in Dukuh Pakis. The hotel is located approximately 16 kilometers away from Juanda International Airport, the nearest airport to Surabaya. Travelers can choose between taxis, airport shuttles, or private car hires to reach their destination. For those looking for a hassle-free and comfortable journey, taxis are readily available at the airport. It is recommended to use reputable taxi companies such as Blue Bird or Express Taxi, which have a reliable reputation in Surabaya. The journey from the airport to Vasa Hotel Surabaya takes around 30 minutes, depending on the traffic conditions. Another convenient option is to take an airport shuttle. The airport provides shuttle services that operate at regular intervals and drop off passengers at various hotels in Surabaya, including Vasa Hotel Surabaya. The shuttle service offers a cost-effective and convenient way to reach the hotel, especially for those traveling on a budget. Alternatively, travelers can also opt for private car hires, which provide a more personalized and flexible transportation experience. Many car rental companies operate at the airport, allowing visitors to choose their preferred vehicle and travel at their own pace. No matter which transportation option you choose, you can expect a smooth and enjoyable journey from the airport to Vasa Hotel Surabaya. The hotel's location in Dukuh Pakis offers easy access to popular attractions, shopping malls, and business districts in Surabaya, making it an ideal choice for both leisure and business travelers.

Explore Exciting Landmarks and Attractions near Vasa Hotel Surabaya

Situated in the vibrant city of Surabaya, Vasa Hotel Surabaya offers easy access to a variety of nearby landmarks and attractions. Just a short distance away, you'll find the thrilling Waterpark, a perfect spot for a day of fun and relaxation with family and friends. Dive into the refreshing pools, take exhilarating rides, or simply unwind on the lazy river. Food Junction is another nearby landmark that should not be missed. This bustling food court offers a wide range of culinary delights, from local Indonesian dishes to international cuisines, catering to all tastes and preferences. Indulge in mouthwatering flavors and experience the vibrant food culture of Surabaya. For those seeking healthcare services, Puskesmas Balongsari and Puskesmas Pembantu Sumberrejo are conveniently located nearby. These health centers provide comprehensive medical care and services to both locals and visitors. If you're in need of any essentials or groceries, Weta Supermarket is just a stone's throw away from the hotel. Stock up on snacks, beverages, and other necessities for your stay. Explore the local culture and engage with the community at Posyandu Lansia Senja Bahagia, a community health center dedicated to serving the elderly. Learn about their programs and initiatives, or simply enjoy a peaceful stroll in the surrounding area. For any medical emergencies or minor health concerns, Klinik PHC Benowo and Klinik Pratama Sartika 59 are conveniently located nearby, providing accessible and reliable healthcare services. Families with children will delight in visiting Kidcity, a nearby attraction that offers a range of activities and entertainment for kids of all ages. From interactive exhibits to engaging games, Kidcity is a perfect destination for a day of family fun and adventure. Lastly, for any medical or beauty needs, Royal Clinic is just a short distance away. Whether you're seeking cosmetic treatments or medical consultations, this clinic offers professional services in a comfortable and welcoming environment. With its prime location, Vasa Hotel Surabaya ensures that guests have easy access to a variety of nearby landmarks and attractions, providing a memorable and convenient stay in Surabaya.

Convenient Public Transport Stations near Vasa Hotel Surabaya

Located in the vibrant city of Surabaya, Vasa Hotel Surabaya offers easy access to several public transport stations, making it a convenient choice for both business and leisure travelers. The hotel is situated near Tandes, Kandangan, and Benowo public transport stations, providing guests with a variety of transportation options to explore the city and its surrounding areas. Tandes public transport station is just a short walk away from the hotel, offering a convenient way to travel around Surabaya. From here, guests can easily access popular attractions such as Surabaya Zoo and Suramadu National Bridge. Kandangan public transport station is also within close proximity, providing easy access to the city center and shopping districts. Additionally, Benowo public transport station is nearby, allowing guests to explore the cultural and historical sites of Surabaya, including the House of Sampoerna and Heroes Monument. With these public transport stations located near Vasa Hotel Surabaya, guests can effortlessly navigate the city and experience all that Surabaya has to offer.

A Culinary Paradise Just Steps Away

When it comes to dining options, Vasa Hotel Surabaya is surrounded by a plethora of exquisite restaurants. Just a short stroll away, guests can indulge in the mouthwatering flavors of Warung Leko HR Muhammad, known for its authentic Indonesian cuisine. For those craving Chinese delicacies, Madame Chang is a must-visit, offering a wide range of delectable dishes. Kudos Cafe - Pakuwon Square is perfect for a casual meal or a quick coffee fix, while Zhang Palace Restaurant serves up sumptuous Chinese fare in an elegant setting. Seafood lovers will be delighted by the fresh catches at Artomoro Sea Food, while Monopole Coffee Lab is a haven for coffee enthusiasts. If you're in the mood for a Brazilian barbecue experience, Central Churrasco is just a short drive away, and Meatshop & Gourmet offers a wide selection of premium meats. For those craving Korean flavors, Gojumong Korean BBQ Surabaya is a popular choice. And don't forget to try the authentic Javanese flavors at Pecel Madiun Bu Pri. With such a diverse range of dining options, guests at Vasa Hotel Surabaya are truly spoilt for choice.

Shop 'til You Drop in Surabaya

Vasa Hotel Surabaya is conveniently located near some of the city's most popular shopping landmarks. Just a short walk away is G Walk Night Market Surabaya, where you can immerse yourself in the vibrant atmosphere and sample delicious local street food. For a more upscale shopping experience, head to Pakuwon Trade Center - PTC, Pakuwon Mall, or Supermal Pakuwon Indah, all of which are just a stone's throw away from the hotel. These modern malls offer a wide range of international and local brands, as well as entertainment options such as cinemas and arcades. If you're looking for a more boutique shopping experience, Lenmarc Mall is also within easy reach. With its stylish shops and trendy cafes, it's the perfect place to indulge in some retail therapy. Whether you're a bargain hunter or a luxury shopper, Vasa Hotel Surabaya's location puts you right in the heart of Surabaya's shopping scene.

Affordable Luxury: Experience Unmatched Comfort at Vasa Hotel Surabaya

At Vasa Hotel Surabaya, you can indulge in a luxurious stay without breaking the bank. With an average price of $105 per room, this hotel offers exceptional value for money compared to the average price of a hotel room in Surabaya, which stands at $28. When you choose Vasa Hotel Surabaya, you can expect to be greeted by spacious and elegantly designed rooms that are equipped with modern amenities to ensure your utmost comfort. Whether you are traveling for business or leisure, this hotel provides a haven of tranquility amidst the bustling city. With its strategic location in the heart of Surabaya, Vasa Hotel Surabaya offers easy access to popular attractions, shopping centers, and dining options. Immerse yourself in the vibrant culture and rich history of Surabaya, knowing that you have a luxurious retreat awaiting your return. Book your stay at Vasa Hotel Surabaya and experience affordable luxury like never before!

Wonderful Stay with Excellent Service and Amenities

Vasa Hotel Surabaya is a top-notch hotel that offers an unforgettable experience. From the moment you step into the hotel, you are greeted by the friendly and helpful staff who go above and beyond to ensure your comfort. The rooms are spacious and beautifully designed, with attention to detail and a modern touch. The cleanliness of the hotel is impeccable, creating a pleasant and inviting atmosphere. One of the highlights of staying at Vasa Hotel Surabaya is the delicious breakfast served each morning. Guests rave about the wide variety of options available, from local delicacies to international favorites. The food is not only tasty but also prepared with care and presented beautifully. Whether you are a foodie or simply looking for a satisfying meal to start your day, the breakfast at Vasa Hotel Surabaya will surely exceed your expectations. Another aspect that sets this hotel apart is its excellent facilities. The hotel is relatively new, and the interior design reflects a modern and stylish ambiance. From the well-equipped fitness center to the refreshing swimming pool, guests have access to everything they need to unwind and relax. Moreover, the staff's attention to detail and hospitality ensure that your stay is nothing short of perfection. The combination of a clean and comfortable environment, friendly staff, and great amenities make Vasa Hotel Surabaya a highly recommended choice for your stay in Surabaya, Indonesia.

A Perfect Blend of Luxury and Exceptional Service

Vasa Hotel Surabaya in Surabaya, Indonesia, has garnered an impressive 9.0 overall rating from its delighted guests. This luxurious hotel offers an exceptional experience, combining world-class facilities with impeccable service. With an impressive 8.9 rating for value, guests can enjoy a lavish stay without breaking the bank. The hotel's commitment to providing top-notch facilities is evident with its 8.9 rating for facilities, ensuring guests have everything they need for a comfortable and enjoyable stay. Cleanliness is a top priority at Vasa Hotel Surabaya, as reflected in its outstanding 9.2 rating. Guests can expect pristine and well-maintained rooms, ensuring a refreshing and hygienic environment throughout their stay. The hotel's convenient location also receives an excellent rating of 8.9, making it an ideal choice for both business and leisure travelers. Situated in the heart of Surabaya, guests have easy access to popular attractions, shopping centers, and dining options, enhancing their overall experience. The dedicated staff at Vasa Hotel Surabaya truly goes above and beyond to provide exceptional service, earning a remarkable rating of 9.0 for staff performance. Guests can expect warm and welcoming hospitality, with staff members always ready to assist with any request or inquiry. Whether it's arranging transportation, recommending local attractions, or providing personalized attention, the staff ensures that every guest feels valued and well taken care of. With such high ratings across the board, Vasa Hotel Surabaya guarantees a memorable and delightful stay for all its guests.

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Amenities and facilities

Exceptional9.0

Facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Massage
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian cuisine in restaurant
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Happy hour
  • Kitchen
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Bathroom phone
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Linens
  • Microwave
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Continental
  • Buffet
Restaurants on site
209 Dining
  • Cuisine: Asian, Indonesian, International
  • Menu: Buffet, A-la-carte
Xiang Fu Hai
  • Cuisine: Chinese

Location

Jl. HR. Muhammad No.31, Surabaya 60189, Indonesia,, Dukuh Pakis, Surabaya, Indonesia, 60189

Exceptional9.1

Location

Airports
  • Juanda International Airport (SUB)
    14.2 km
  • Abdul Rachman Saleh Airport (MLG)
    72.4 km
Public transportation
  • Tandes
    3.3 km
  • Wonokromo Railway Station
    4.7 km
Hospital or clinic
  • Klinik Abdi Mulia
    250 m
Shopping
  • Tunjungan Plaza
    5.2 km
Cash withdrawal
  • ATM
    340 m

What's nearby

Popular landmarks
  • Surabaya Town Square
    3.6 km
  • Surabaya's Zoo
    4.4 km
  • Bungkul Park
    4.5 km
  • Tunjungan Plaza
    5.2 km
  • Monkasel (Submarine Monument)
    5.7 km
  • Masjid Nasional Al Akbar Surabaya
    5.9 km
  • Tugu Pahlawan
    6.2 km
  • Sampoerna Museum
    7.3 km
  • Suramadu National Bridge
    7.4 km
  • Pakuwon Food Festival
    11.4 km
Nearby landmarks
  • Klinik Abdi Mulia
    250 m
  • Family Dental Care
    500 m
  • Andhika Badminton Court
    760 m
  • Posyandu Cempaka II
    910 m
  • Golden City Mall
    1.0 km
  • Consulate of Belgium
    1.1 km
  • Bukit Darmo Golf
    1.2 km
  • Puskesmas Pembantu Pradah Kali Kendal
    1.2 km
  • Puskesmas Pembantu Sono Kwijenan
    1.2 km
  • Pasar Modern Puncak Permai
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 1 year(s).

Infant 1-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center10 km
  • Travel time to airport (minutes)45
  • Airport transfer fee375000 IDR
Extras
  • Daily Internet/Wi-Fi fee0 IDR
  • Breakfast charge (unless included in room price)517880 IDR
The property
  • Year property opened2014
  • Number of floors36
  • Room voltage220
  • Number of rooms 383
  • Number of restaurants3
  • License Id / Local Tax ID/ Entity Name8120314091954
Parking
  • Daily parking fee0 IDR

Reviews of Vasa Hotel Surabaya from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.0

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 10
  • 8.4
  • 9.2
  • 9.2
  • 10
  • 10
  • 10
  • 10
  • 9.6

Most recent

From 3,611 reviews

  • Cleanliness score 9.3 out of 10 and is a high score in Surabaya
    Cleanliness9.3
  • Service score 9.2 out of 10 and is a high score in Surabaya
    Service9.2
  • Location score 9.1 out of 10 and is a high score in Surabaya
    Location9.1
  • Facilities score 9 out of 10 and is a high score in Surabaya
    Facilities9.0
  • Value for money score 9 out of 10 and is a high score in Surabaya
    Value for money9.0
High score for Surabaya

Rating

9+ Exceptional (689)
8-9 Excellent (141)
7-8 Very Good (153)
6-7 Good (30)
<6 Below Expectation (59)

Review summary

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This hotel has received high praise for its exceptional service, well-maintained and clean rooms, and impressive breakfast with a wide variety of options. Guests have enjoyed the excellent facilities such as the pool and gym, along with a large variety of food available.

The quality of breakfast is average, with a limited variety of options available. Guests have also reported long wait times for elevators, which can be frustrating.

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Show reviews that mention 

Service

Mentioned in 43 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Breakfast

Mentioned in 41 reviews
sentiment-positive-indicator
51% Positive
sentiment-negative-indicator
48% Unfavourable

Cleanliness

Mentioned in 38 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Room comfort

Mentioned in 24 reviews
sentiment-positive-indicator
83% Positive
sentiment-negative-indicator
16% Unfavourable

Location

Mentioned in 23 reviews
sentiment-positive-indicator
86% Positive
sentiment-negative-indicator
13% Unfavourable

Room size

Mentioned in 14 reviews
sentiment-positive-indicator
100% Positive

Bathroom

Mentioned in 11 reviews
sentiment-positive-indicator
27% Positive
sentiment-negative-indicator
72% Unfavourable

Check in

Mentioned in 9 reviews
sentiment-positive-indicator
44% Positive
sentiment-negative-indicator
55% Unfavourable

In room amenities

Mentioned in 8 reviews
sentiment-positive-indicator
62% Positive
sentiment-negative-indicator
37% Unfavourable
Showing 1,072 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Hartono from Indonesia
    Couple
    Select Twin Room
    Stayed 3 nights in February 2026

    “The cheapest 5-star hotel in West Surabaya.”

    The festive atmosphere with Chinese New Year decorations, along with the events held, adds a luxurious touch to this hotel. The spacious rooms, clean and equipped with long sofas, enhance the comfort of hotel guests. The room rates are friendly for a ⭐ 5 hotel. Stayed 4 nights here. Satisfied.....

    Reviewed February 23, 2026
    Auto-translated through generative A.I.
  2. 10.0
    Exceptional
    Faidul from Indonesia
    Couple
    Premium King
    Stayed 1 night in December 2025

    “Vacation”

    The hotel is nice and clean, the prices are affordable for a five-star class, the breakfast is varied, and the staff is friendly.

    Reviewed February 07, 2026
    Auto-translated through generative A.I.

    Dear Faidul, Thank you for your positive review regarding your stay at our hotel. We are delighted to hear that the services and facilities we provided met your expectations. Feedback like this is vital for us to continue maintaining the highest service standards. We look forward to welcoming you back soon. Sincerely, Management of Vasa Hotel Surabaya

    Responded February 22, 2026
    Vasa Hotel Surabaya
  3. 10.0
    Exceptional
    Gadaffi from Malaysia
    Business traveler
    Select Twin Room
    Stayed 3 nights in May 2026

    “Exceptional”

    Great place to stay. Staff was friendly and courteous. Room was clean and cozy. Highly recommended!!

    Reviewed May 29, 2026
  4. 10.0
    Exceptional
    Yuniar from Indonesia
    Couple
    Select King Room
    Stayed 1 night in March 2025

    “Staycation”

    A very quiet hotel with super good service, friendly staff, and very spacious rooms. There's no need to doubt the cleanliness, and the food has many choices. The bathroom amenities are complete, with everything included, even a weighing scale. There are bathrobes available and super clean towels. In the room, there is a separate living room, a mini kitchen, it feels like an apartment. You get a welcome chocolate cake that tastes amazing.

    Reviewed March 28, 2025
    Auto-translated through generative A.I.

    Dear Yuniar, Thank you for your positive review regarding your stay at our hotel. We are delighted to hear that the services and facilities we provided met your expectations. Feedback like this is vital for us to continue maintaining the highest service standards. We look forward to welcoming you back soon. Sincerely, Management of Vasa Hotel Surabaya

    Responded July 23, 2025
    Vasa Hotel Surabaya
  5. 10.0
    Exceptional
    Amelia from Indonesia
    Solo traveler
    Select King Room
    Stayed 1 night in May 2026

    “Nice welcome with a cake in the room ”

    Vasa will be my go to hotel when I am traveling to Surabaya. Nice and spacey room, friendly staff and facilities are top notch. Location is very nice as well at West Surabaya

    Reviewed May 13, 2026
Changed to review page 1

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