Agoda Preferred

Urban Inn Alor Setar

Kompleks Perniagaan Ampang, Lebuhraya Sultanah Bahiyah, Alor Setar City Center, Alor Setar, Malaysia, 05050 - See map

Urban Inn Alor Setar offers budget-friendly rooms with modern amenities such as Wi-Fi, flat-screen TVs, air-conditioning, and coffee and tea making facilities. Enjoy a comfortable stay in Alor Setar at Urban Inn. Located in the heart of Alor Setar City Center, Urban Inn Alor Setar offers comfortable rooms with air conditioning, complimentary Wi-Fi, and refreshing showers. Enjoy round-the-clock concierge service, secure parking, and impeccable housekeeping. Conveniently located near popular landmarks like Pekan Rabu Complex, Rumah Kelahiran Mahathir, and Sentosa Plaza, it is the perfect choice for two travelers seeking comfort and convenience while exploring Alor Setar. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Front desk [24-hour]

Great View

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Wi-Fi in public areas

Convenience store

Daily housekeeping

Car park [nearby]

Smoke-free property

This property is in high demand!

27 travelers have booked today.

See map

9.1Exceptional

Location rating score

Exceptional location - 1.43 kilometers from city center
Parking
FREE
Popular landmarks
Wat Nikrodharam
1.2 km
Rumah Kelahiran Mahathir
1.4 km
Zahir Mosque
1.8 km
Pekan Rabu Complex
1.9 km
Muzium Di Raja
2.0 km
Closest landmarks
Go Gym
150 m
Mediklinik Rakyat
150 m
C Mart
170 m
Taman Persisiran Sungai Kedah
650 m
Mooduk Kwan Sport
910 m
Value for money8.9
Location rating9.1
Nearest airportSultan Abdul Halim Airport (AOR)
Distance to airport11.2 km

Rooms available at Urban Inn Alor Setar

Deluxe Queen Room without Window
...
  • Room size: 15 m²/161 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices
Executive Triple
...
  • Room size: 16 m²/172 ft²
  • No Windows view
  • 1 single bed and 1 king bed
Enter dates to see prices
Executive Twin
...
  • Room size: 15 m²/161 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices
Executive Suite
...
  • Room size: 23 m²/248 ft²
  • No Windows view
  • 1 king bed
Enter dates to see prices
Super Deluxe
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 19 m²/205 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 12 m²/129 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices
Executive Triple Room
...
  • Room size: 16 m²/172 ft²
  • No Windows view
  • 1 single bed and 1 king bed
Enter dates to see prices
Super Deluxe Double Room
...
  • Room size: 21 m²/226 ft²
  • No Windows view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What points of interest are close by Urban Inn Alor Setar that are in walking range?

While staying at Urban Inn Alor Setar, jump start your getaway by exploring the nearest point of interest in walking distance to the property such as C Mart.

How long do travelers usually stay at Urban Inn Alor Setar?

Verified past guests that have stayed at Urban Inn Alor Setar had an average nightly stay of 1 night at this property.

What was the average room rate for Urban Inn Alor Setar been in the past month?

The average room rate for Urban Inn Alor Setar in the past month is 77.79 MYR, compared to city's average of 187.69 MYR.

In which languages can Urban Inn Alor Setar's staff members communicate?

Urban Inn Alor Setar can converse up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What do travelers love most about Urban Inn Alor Setar?

Past guests that stayed at Urban Inn Alor Setar have given this property a rating of 9.098 for its outstanding location as the major highlight for their stay.

What is the typical rating that past Business travelers' have given to Urban Inn Alor Setar?

Verified business travelers that have stayed at this property have given Urban Inn Alor Setar an average rating of 8.3. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Couples' have given to Urban Inn Alor Setar?

Past couple travelers that have stayed at this property have given Urban Inn Alor Setar an average rating of 8.7. You can look up on more descriptive customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with older children have given to Urban Inn Alor Setar?

Past families with older children that have stayed at this property have given Urban Inn Alor Setar an average rating of 8.8. You can search for more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Urban Inn Alor Setar?

Past local visitors that have stayed at this property have given Urban Inn Alor Setar an average rating of 8.9. You can look up on more comprehensive customer testimonials, and responses for this property down in the review section.

What dining places are in close proximty of Urban Inn Alor Setar?

Urban Inn Alor Setar’s local neighborhood is Alor Setar City Center which comprises of popular restaurants such as Terrace Forty Eight, Big Galley's Cafe, and Nasi Lemak Ong.

What time is check-in and check-out at Urban Inn Alor Setar?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated time frame may be charged an additional fee.

More about Urban Inn Alor Setar

More about Urban Inn Alor Setar

Experience Comfort and Convenience at Urban Inn Alor Setar

Welcome to Urban Inn Alor Setar, a modern and stylish hotel located in the heart of Alor Setar, Malaysia. With 157 well-appointed rooms, we offer a comfortable and relaxing stay for both business and leisure travelers. Our convenient location provides easy access to the city's attractions, making it an ideal choice for exploring the vibrant city of Alor Setar. At Urban Inn Alor Setar, we understand the importance of a seamless check-in and check-out process. Our check-in time starts from 03:00 PM, allowing you to settle in and make yourself at home. Whether you're arriving early in the morning or late at night, our friendly and efficient staff will be there to assist you throughout the process. When it's time to bid farewell, our check-out time is until 12:00 PM, giving you ample time to pack up and prepare for your onward journey. Families with children will find Urban Inn Alor Setar to be a welcoming and family-friendly hotel. Our child policy allows children between the ages of 3 to 12 to stay free of charge, making it an affordable choice for families traveling with little ones. We provide comfortable and spacious rooms that are perfect for families, ensuring everyone has a pleasant and enjoyable stay. Experience the perfect blend of comfort and convenience at Urban Inn Alor Setar. With our prime location, well-appointed rooms, and excellent services, we strive to make your stay a memorable one. Whether you're here for business or leisure, our dedicated team is ready to cater to your every need. Book your stay with us today and discover the wonders of Alor Setar.









Convenience at Your Fingertips: Urban Inn Alor Setar's Modern Amenities

At Urban Inn Alor Setar, we understand the importance of convenience during your stay. That's why we offer a range of modern amenities to ensure a hassle-free experience. Stay connected with our complimentary high-speed Wi-Fi available in all rooms, allowing you to effortlessly browse the web, catch up on work, or connect with loved ones back home. In addition to the seamless connectivity, our dedicated housekeeping staff provides daily cleaning services to ensure that your room remains fresh and tidy throughout your stay. Relax and unwind knowing that your space will be well-maintained, allowing you to focus on enjoying your time in Alor Setar. With Urban Inn Alor Setar's commitment to convenience, you can rest assured that your needs are taken care of, leaving you free to make the most of your stay in this vibrant city.

Convenient Transport Facilities at Urban Inn Alor Setar

At Urban Inn Alor Setar, we understand the importance of convenient transport options for our guests. Whether you are arriving by car or prefer to explore the city using public transportation, we have you covered. For guests who prefer to drive, we offer self-parking facilities on-site. Our spacious parking area provides ample space for your vehicle, ensuring a hassle-free experience. You can rest easy knowing that your car is safe and secure while you enjoy your stay with us. If you prefer to leave the driving to someone else, there are plenty of public transportation options near the hotel. The Alor Setar Bus Terminal is just a short walk away, making it easy to access different parts of the city. Additionally, taxi services are readily available, allowing you to conveniently explore Alor Setar and its surrounding areas. Whether you choose to drive or rely on public transportation, Urban Inn Alor Setar ensures that your transportation needs are well taken care of. Enjoy the convenience and peace of mind knowing that you have easy access to transport facilities during your stay with us.





Indulge in Culinary Delights at Urban Inn Alor Setar

At Urban Inn Alor Setar, guests are in for a treat when it comes to dining options. The hotel boasts a range of dining facilities that cater to every palate and preference. Start your day off right with a hearty breakfast at the hotel's stylish and cozy restaurant. Indulge in a variety of local and international dishes, freshly prepared by talented chefs, as you enjoy the warm and inviting ambiance. For a more casual dining experience, head to the hotel's charming coffee shop. Here, you can savor aromatic coffee and tea, along with a selection of delicious pastries and snacks. It's the perfect spot to relax and unwind after a long day of exploring the city. In addition to these dining options, Urban Inn Alor Setar also offers room service, allowing guests to enjoy a delectable meal in the comfort of their own rooms. Whether you're craving a late-night snack or a full-course dinner, the hotel's room service menu has something to satisfy every craving. With daily housekeeping ensuring cleanliness and comfort, you can dine in style without any worries.

Experience Comfort and Variety at Urban Inn Alor Setar

Urban Inn Alor Setar in Alor Setar, Malaysia offers a wide range of room options to suit every traveler's needs. From the cozy Deluxe Queen Room without Window to the spacious Deluxe Suite with a king-sized bed, there is something for everyone. The Executive King and Executive Triple rooms provide ample space and comfort, while the Executive Twin room is perfect for those traveling with a companion. For a touch of luxury, the Junior Suite offers a king-sized bed or a sofa bed for added convenience. If you prefer a single room, the Premium Single Room is ideal for solo travelers. The Super Deluxe and Superior rooms provide a comfortable and relaxing stay, with a king-sized bed in each. Booking any of these rooms on Agoda ensures you get the best prices available and a hassle-free experience, making your stay at Urban Inn Alor Setar truly unforgettable.

Discover the Vibrant Alor Setar City Center

Welcome to the bustling heart of Alor Setar, Malaysia - the Alor Setar City Center. Nestled in the state of Kedah, this vibrant city center offers a myriad of attractions, cultural landmarks, and exciting experiences for visitors to explore. One of the main highlights of the Alor Setar City Center is the iconic Alor Setar Tower, also known as Menara Alor Setar. Standing tall at 165.5 meters, this telecommunications tower provides visitors with breathtaking panoramic views of the city and its surrounding landscapes. It is a must-visit spot for photography enthusiasts and those seeking a bird's eye view of Alor Setar. For history buffs, the Alor Setar City Center is home to the majestic Zahir Mosque. Built in 1912, this stunning mosque showcases intricate Islamic architecture and is considered one of the most beautiful mosques in Malaysia. Visitors can explore its grand halls, admire the intricate details of its design, and learn about the rich Islamic heritage of the region. In addition to these landmarks, the Alor Setar City Center is also dotted with charming local markets, vibrant street food stalls, and quaint cafes. Visitors can immerse themselves in the local culture, sample delicious traditional Malay dishes, and shop for unique handicrafts and souvenirs. Whether you're interested in history, architecture, or simply want to soak in the lively atmosphere, the Alor Setar City Center is a destination that promises an unforgettable experience. Book your stay at Urban Inn Alor Setar and discover all that this vibrant city center has to offer.

Convenient Transportation Options from the Nearest Airports to Urban Inn Alor Setar

Located in the heart of Alor Setar City Center, Urban Inn Alor Setar offers a comfortable and convenient stay for travelers visiting Alor Setar, Malaysia. Getting to the hotel from the nearest airports is a breeze, thanks to the various transportation options available. For travelers arriving at Sultan Abdul Halim Airport, the closest airport to Alor Setar, there are several ways to reach Urban Inn Alor Setar. The most convenient option is to take a taxi or ride-sharing service directly from the airport. The journey takes approximately 20 minutes, depending on traffic conditions. Alternatively, you can also pre-arrange a private airport transfer with the hotel for a hassle-free arrival. If you prefer public transportation, there are regular bus services available from the airport to Alor Setar City Center. The bus stop is conveniently located just outside the airport terminal. From there, it's a short walk to Urban Inn Alor Setar, making it a cost-effective option for budget-conscious travelers. No matter which transportation option you choose, you'll find yourself at Urban Inn Alor Setar in no time, ready to explore the vibrant city of Alor Setar and all it has to offer. With its central location, comfortable accommodations, and friendly staff, Urban Inn Alor Setar is the perfect base for your stay in Alor Setar, Malaysia.

Discover the Rich Heritage of Alor Setar at Urban Inn Alor Setar

Situated in the heart of Alor Setar, Urban Inn Alor Setar offers easy access to some of the city's most iconic landmarks and attractions. Just a short distance away, you'll find Menara Alor Setar Tower, a towering structure that offers panoramic views of the cityscape and the surrounding countryside. Take an elevator ride to the observation deck and marvel at the breathtaking vistas. For those interested in the city's cultural heritage, Zahir Mosque is a must-visit. Known for its stunning architecture and intricate detailing, this mosque is one of the oldest in Malaysia. Take a moment to appreciate the peaceful atmosphere and admire the beautiful domes and minarets. History buffs will also enjoy a visit to Kedah Paddy Museum, where you can learn about the importance of rice cultivation in the region. Explore the exhibits that showcase the history, tools, and techniques of paddy farming. Another notable attraction is Rumah Kelahiran Mahathir, the birthplace of Malaysia's fourth Prime Minister, Tun Dr. Mahathir Mohamad. Gain insights into the early life of this influential figure and see the preserved artifacts and memorabilia. If you're interested in learning more about the local history and culture, make sure to visit Muzium Di Raja and Kedah State Museum. These museums house a fascinating collection of artifacts, artworks, and historical documents that offer a glimpse into the rich heritage of the region. For a peaceful retreat, Wat Nikrodharam, a Thai Buddhist temple, provides a serene atmosphere and beautiful architecture. Take a moment to meditate or simply enjoy the tranquility of the surroundings. Urban Inn Alor Setar also offers convenient access to Sultan Abdul Halim Mu'Adzam Shah Gallery, Rumah Merdeka, and The Big Clock Tower, all of which are within close proximity. Whether you're interested in history, culture, or simply want to enjoy breathtaking views, Urban Inn Alor Setar is the perfect base to explore the diverse landmarks and attractions of Alor Setar.

Convenient Public Transport Stations near Urban Inn Alor Setar

Located in the heart of Alor Setar, Urban Inn Alor Setar offers easy access to several public transport stations, ensuring a convenient and hassle-free stay for guests. One of the nearest stations is the Alor Setar Railway Station, just a short distance away from the hotel. With its strategic location, guests can easily explore the city and its surrounding areas by hopping on a train. The railway station provides connections to various destinations, making it an ideal transportation option for travelers who wish to explore beyond Alor Setar. In addition to the Alor Setar Railway Station, the hotel is also close to several bus stops. The nearby bus stops offer a convenient mode of transportation for guests who prefer to travel by bus. From these stops, visitors can easily reach popular attractions and landmarks in Alor Setar, such as the Alor Setar Tower and Zahir Mosque. The availability of multiple bus stops near the hotel ensures that guests have flexibility and convenience in exploring the city at their own pace. Whether you prefer to travel by train or bus, Urban Inn Alor Setar's location near the Alor Setar Railway Station and bus stops provides guests with excellent connectivity and accessibility to explore the vibrant city of Alor Setar and its surrounding areas.

A Culinary Adventure Awaits

When it comes to dining options, Urban Inn Alor Setar is surrounded by a plethora of delicious choices. Just a stone's throw away, guests can indulge in the mouthwatering flavors of Iman Koeyteow Kerang, known for their delectable stir-fried noodles topped with succulent cockles. For a taste of traditional Malaysian cuisine, Kafe Adik Abang offers a variety of local dishes that will tantalize your taste buds. Craving for some aromatic Nasi Kandar? Look no further than Nasi Kandar Yasmeen on Jalan Stadium. For those who prefer a hearty breakfast, Alor Setar Breakfast Station is the perfect spot to enjoy a delicious meal to kickstart your day. With so many options to choose from, guests at Urban Inn Alor Setar are in for a culinary adventure like no other.

Shop 'til you Drop in Alor Setar

Urban Inn Alor Setar is situated in the heart of Alor Setar, surrounded by a plethora of shopping landmarks. Just a short walk away, you will find Alor Star Mall and Star Parade, both offering a wide range of shops and boutiques where you can indulge in some retail therapy. For a larger shopping experience, AEON Big Alor Setar Mall is a must-visit, with its extensive selection of local and international brands. If you're looking for a one-stop shopping destination, Aman Central is the place to go, housing a multitude of shops, restaurants, and entertainment options. City Plaza Alor Setar Shopping Mall and Sentosa Plaza are also nearby, providing even more shopping choices. For a taste of local culture, head to Pekan Rabu Complex, where you can browse through a variety of traditional handicrafts and local products. And if you're a honey enthusiast, don't miss Ladang Madu Kelulut Ori Dukun Jaya, where you can sample and purchase a wide range of honey products. With such a diverse range of shopping landmarks in close proximity, Urban Inn Alor Setar is the perfect base for a shopping extravaganza in Alor Setar, Malaysia.

Affordable Luxury at Urban Inn Alor Setar

Experience the perfect blend of comfort, convenience, and affordability at Urban Inn Alor Setar. With an average price of just $19 per room, this charming hotel offers exceptional value for money in the heart of Alor Setar, Malaysia. Compared to the average price of a hotel room in the city, which stands at $36, Urban Inn Alor Setar provides an unbeatable opportunity to enjoy a comfortable stay without breaking the bank. Whether you're a budget-conscious traveler or simply seeking a great deal, this hotel offers a fantastic option for both business and leisure travelers. At Urban Inn Alor Setar, you'll find well-appointed rooms that are thoughtfully designed to ensure a restful and rejuvenating stay. From cozy single rooms to spacious suites, each accommodation option is equipped with modern amenities and stylish furnishings. With its convenient location, friendly staff, and affordable prices, Urban Inn Alor Setar is the perfect choice for your next visit to Alor Setar.

Excellent Service and Clean Rooms

Urban Inn Alor Setar has received rave reviews from its customers, praising the excellent service and clean rooms. The receptionist is described as friendly and helpful, providing well-assisted support to guests. The rooms are spacious, well-maintained, and spotlessly clean. Customers appreciate the good facilities and value for money offered by the hotel. The location is also highlighted as a positive aspect, being conveniently situated in Alor Setar. Overall, Urban Inn Alor Setar provides an exceptional experience with its friendly staff, clean rooms, and excellent service.

A Perfect Blend of Comfort, Value, and Exceptional Service

Urban Inn Alor Setar is a hidden gem that has garnered rave reviews from its satisfied guests. With an impressive overall rating of 8.8, this hotel offers an exceptional experience that combines comfort, value, and exceptional service. Guests have praised the hotel's excellent value for money, with a remarkable rating of 8.9 for value. Whether you're a budget-conscious traveler or simply looking for a great deal, Urban Inn Alor Setar is the perfect choice. One of the standout features of this hotel is its well-maintained facilities, which have earned a rating of 8.4. From the moment you step into the lobby, you'll be greeted by a modern and stylish ambience that sets the tone for your stay. The rooms are thoughtfully designed and equipped with all the necessary amenities for a comfortable and convenient stay. Whether you're traveling for business or leisure, the facilities at Urban Inn Alor Setar are sure to exceed your expectations. Cleanliness is of utmost importance to Urban Inn Alor Setar, and their efforts have not gone unnoticed. Guests have consistently praised the hotel's cleanliness, giving it a remarkable rating of 8.9. From the spotless rooms to the well-maintained common areas, every corner of this hotel exudes cleanliness and attention to detail. You can rest assured that your stay at Urban Inn Alor Setar will be a hygienic and refreshing experience.

Show less

Amenities and facilities

Excellent8.5

Facilities

Languages spoken
  • English
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Services and conveniences
  • Air conditioning in public area
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Ironing service
  • Smoke-free property
  • Smoking area unavailable
Cleanliness and safety
  • Hand sanitizer
  • Physical distancing of at least 1 meter
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
Getting around
  • Car park [free of charge]
  • Car park [nearby]
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • Non-smoking
  • Shower
  • Toiletries
  • Towels
  • TV

Location

Kompleks Perniagaan Ampang, Lebuhraya Sultanah Bahiyah, Alor Setar City Center, Alor Setar, Malaysia, 05050

Exceptional9.1

Location

Airports
  • Sultan Abdul Halim Airport (AOR)
    11.2 km
  • Langkawi International Airport (LGK)
    73.0 km
Public transportation
  • Alor Setar Railway Station
    2.2 km
  • Anak Bukit
    8.3 km
Hospital or clinic
  • Mediklinik Rakyat
    150 m
Shopping
  • Aman Central
    2.3 km
Convenience store
  • 7 Eleven
    1.1 km
Cash withdrawal
  • ATM
    1.3 km

What's nearby

Popular landmarks
  • Wat Nikrodharam
    1.2 km
  • Rumah Kelahiran Mahathir
    1.4 km
  • Zahir Mosque
    1.8 km
  • Pekan Rabu Complex
    1.9 km
  • Muzium Di Raja
    2.0 km
  • Aman Central
    2.3 km
  • City Plaza Alor Setar Shopping Mall
    2.3 km
  • Menara Alor Setar Tower
    2.5 km
  • Kedah State Museum
    3.3 km
  • Kedah Paddy Museum
    9.0 km
Nearby landmarks
  • Go Gym
    150 m
  • Mediklinik Rakyat
    150 m
  • C Mart
    170 m
  • Taman Persisiran Sungai Kedah
    650 m
  • Mooduk Kwan Sport
    910 m
  • Lee Dental Surgery
    950 m
  • Pasaraya Billion
    970 m
  • Sam Pharmacy
    1.1 km
  • Klinik (Puan) Dr Ganga
    1.1 km
  • Masjid Al Ghufran
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Check-in until05:00
The property
  • Number of rooms 157

Property announcements

The window view is subject to the room availability.

Reviews of Urban Inn Alor Setar from real guests

Provided by verified guests of

Agoda logo
8.7
  • Location score 9.1 out of 10 and is a high score in Alor Setar
    Location9.1
  • Cleanliness score 8.9 out of 10 and is a high score in Alor Setar
    Cleanliness8.9
  • Value for money score 8.9 out of 10 and is a high score in Alor Setar
    Value for money8.9
  • Service score 8.8 out of 10 and is a high score in Alor Setar
    Service8.8
  • Facilities score 8.5 out of 10 and is a high score in Alor Setar
    Facilities8.5
High score for Alor Setar
Rating
9+ Exceptional (1,158)
8-9 Excellent (241)
7-8 Very Good (360)
6-7 Good (98)
<6 Below Expectation (158)
Guest Type
Room Type
Language
Showing 2,015 verified guest comments
12345
8.4
Excellent
Khor from Malaysia
Couple
Superior Room
Stayed 1 night in May 2024

Excellent”

I had a great experience at this hotel, and here's why: • Strategic Location: The hotel is ideally situated, close to key attractions and public transportation, making it easy to explore the area. Whether you're here for business or leisure, everything is within reach. • Easy Check-in: The check-in process was smooth and quick. The staff were welcoming and had everything ready when I arrived, so I didn’t have to wait around. • Great Price: The price was very reasonable for the quality of the accommodation. Given its prime location, I felt it offered excellent value. • Excellent Counter Service: The front desk staff were exceptional. They were friendly, attentive, and went above and beyond to make sure I had a comfortable stay. They even provided some helpful local tips, which made my visit much more enjoyable. Overall, I highly recommend this hotel for anyone looking for convenience, great service, and a fair price.

Reviewed December 20, 2024
8.4
Excellent
Khor from Malaysia
Couple
Superior Room
Stayed 1 night in May 2024

Excellent”

I had a great experience at this hotel, and here's why: • Strategic Location: The hotel is ideally situated, close to key attractions and public transportation, making it easy to explore the area. Whether you're here for business or leisure, everything is within reach. • Easy Check-in: The check-in process was smooth and quick. The staff were welcoming and had everything ready when I arrived, so I didn’t have to wait around. • Great Price: The price was very reasonable for the quality of the accommodation. Given its prime location, I felt it offered excellent value. • Excellent Counter Service: The front desk staff were exceptional. They were friendly, attentive, and went above and beyond to make sure I had a comfortable stay. They even provided some helpful local tips, which made my visit much more enjoyable. Overall, I highly recommend this hotel for anyone looking for convenience, great service, and a fair price.

Reviewed December 20, 2024
9.2
Exceptional
Nur from Malaysia
Group
Executive Twin
Stayed 2 nights in December 2024

Very Satisfied”

The hotel is located in a small mall (Ampang Business Centre) so its very convenient! Easy access to source of food (Nasi Kandar, 4Fingers, MB, Family Mart) also includes guardian, Mr DIY. It is also located a few minutes away from Aman Central/ The Town. Stayed with a friend of mine and we felt safe here since the security is top notch. Upon arrival, I asked if there is any room with windows left and luckily there is! The room is spacious, its very clean and includes water heater, hair dryer and other amenities. Although you need to request for Iron or it can be found in the hallway. The only complain is that could have given more shower gel/ shampo and gave two access card upon checking in instead of us having to request for it. Overall, Im very satisfied.

Reviewed December 09, 2024
8.8
Excellent
Tiong from Malaysia
Solo traveler
Superior Room
Stayed 1 night in September 2024

Excellent”

The customer service was excellent; staff were friendly, attentive, and always willing to help. From check-in to check-out, everything was handled efficiently, and the team made sure that guests felt comfortable and well taken care of. Whether I had a question about local attractions or needed extra amenities, the staff responded promptly and professionally. However, the one downside was the lack of soundproofing in the rooms. Unfortunately, I could hear noise from the hallway and adjacent rooms, which at times disturbed the otherwise peaceful atmosphere. If you're a light sleeper, this might be an issue to consider. That said, for the price, Urban Inn offers great value. The rooms were clean and well-maintained, with comfortable beds and decent facilities. It's not a luxury stay, but the combination of good service, affordability, and cleanliness makes it a worthwhile option for travelers on a budget. If you're looking for a reasonably priced hotel with excellent service and can overlook the noise, this place is a solid choice.

Reviewed September 30, 2024
7.2
Very good
zaf from Malaysia
Solo traveler
Superior Room
Stayed 1 night in August 2024

Used to be my favourite hotel for working purposes, please fix! Even caused break out on my face?!!!!”

Used to be my favourite hotel for working purposes, please fix! Even caused break out on my face?!!!! Please read my comments! I am your regular for more on less than 10 times in less than a year with different email booking bcs i stay here mostly for works! Pros -strategic location -many eateries in the hotel building such as family mart, llaollao, zus, marrybrown, richeese, yasmeen, chato, chagee, -got atm, 7eleven -got cmart supermarket -got private health facilities in the same building such as 23hours clinic, dentist and so on -so far is safe guards are 24/7 -facilities at the hotel: water dispenser and iron room at the same floor, hairdryer, study lamp, make up mirror -amenities: coffee, shower gel, bath gel, toothbrush -got early c/in as early as 2pm++ cuz the room is ready by the time i arrive ( i know its subject to availbility ) Cons -stayed in room 316. a sauce and mayoinase stain just beside the bed frame??? Come on! Impossible its a glue. -i dont think u replace your bed sheets, blankets and so on. A musty smell all over the room, the sheets smell like a sweaty people slept on this, even got a blood stain. -resulted breakout to my face???????!!!!! I am mad. skin allergy to me, flu and runny nose to the point i cant open the ac bcs my nose is runny and the smell is unbearable -tear outer layer of your pipe? It can develop microorganisms! -why i didnt change my room or call the housekeeping? Cuz by the time i arrived i just drop my bags in the room. I came back late at night because of work matters. I need good rest. -why only when i pay for good price room the room is clean? When i booked lower category there is always cleanliness problem. -i stayed here since ocotber 2023. Each time i came your hotel it just keep on getting worst. There are so much room for improvements day to day. -the joven waterheater i am not sure its broken or what when i turned to hot level 3 or 7 its just feel the same. After half and hour only i can feel its getting hot -female receptionist with spectacles and quite tan skin ( i am not racist i am also tanned) need to learn how to gives good services especially face expressions. I am regular and i always attended by her which i am not comfortable. Even when you ask something, she rarely gave smile. Come on? Front office is the first impression of every hotel I was also a hotelier i also have a poker face but people like us just know "how to get in character when there are guests to serve". Female receptionist, white/fair skin, with spectacle is just nice. Most male receptionists are nice. -out of all time, this is my worst stay. I cant even open ac, bad odour, got allergic, blood stain on sheets ( i dont have open wound or such), sauce and mayonnaise stains beside bed, for sure YOU DID NOT CHANGE YOUR SHEETS!!!! I AM SO DISAPPOINTED THIS TIME... BEFORE THIS, I DIDNT COMPLAINT BECAUSE I HOPE THERE WILL Be IMPROVEMENT WHEN I COME FOR NEXT STAY. THIS TIME IS JUST :"(

Reviewed August 31, 2024
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