The Residence Bintan

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Kampung Galang Batang, Gunung Kijang, Bintan Island, Indonesia, 29151

Highlights

Excellent room comfort & quality

- Rooms are frequently described as spacious, clean and comfortable, wit...

Spacious room and resort with all the necessary features.
Great for children

- Extensive kids’ program and family activities like Kids Club, Earth Ba...

Very kid friendly facilities and services.
Great swimming pool

- Large public and private pools get praise for size, temperature, and l...

I book with private pool and it is really worth it.
Great breakfast

- Buffet breakfast receives frequent praise for variety and live station...

Buffet breakfast was superb with wide variety.
Great spa

- Spa treatments and therapists receive strong praise, described as tran...

We enjoyed the Spa and yoga .

Facilities

Private beach

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

About us

Experience comfort, natural beauty, and Asian tradition at The Residence Bintan. Enjoy complimentary yoga, cooking classes, ATV riding, watersports, and a private pool. Perfect for relaxation and fun. Indulge in delicious cuisine at the restaurant. Book now for an unforgettable getaway. Escape to The Residence Bintan, a peaceful resort in Gunung Kijang on Bintan Island. Enjoy stunning natural beauty, exclusive amenities, and a breathtaking pool with captivating views. Unwind on the private beach or explore nearby attractions. The inviting rooms offer comfort and include air conditioning, private balcony/terrace, complimentary Wi-Fi, invigorating shower, and premium toiletries. Create unforgettable memories with your travel companion at The Residence Bintan. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

15 travelers have booked today.

Service 9.6
Cleanliness 9.4
Facilities 9.1
Value for money 8.9

Based on 4,442 verified reviews

Service

9.6

Cleanliness

9.4

Facilities

9.1

Value for money

8.9

Location

7.7

  • "There are quite a bit of activities that you can choose from"
  • "Staff go above and beyond, facilities are clean and nice."
  • "The good impression we have for the hotel is because of u."
  • "Recreation Team: Rusdi, Idu, Zia, Astrada, Aditya"
  • "It was a beautiful resort, with comfortable accommodation."
See map

7.7Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Trikora Beach
11.3 km
White Sands Island
12.2 km
500 Lohan Temple
13.9 km
Avalokitesvara Graha Temple
16.0 km
Grotto Santa Maria
23.2 km
Closest landmarks
Trikora Beach
11.3 km
White Sands Island
12.2 km
Nikoi Island
13.4 km
Library at Trikora
13.7 km
500 Lohan Temple
13.9 km

Good to know

Value for money8.9
Distance to city center30 km
Location rating7.7
Nearest airportRaja Haji Fisabilillah Airport (TNJ)
Distance to airport14.8 km

Select your room

1/17

Two Bedroom Beachfront Villa

280 m²/3014 ft²
1 king bed / 2 single beds / 1 sofa bed
Ocean view

9.5

Exceptional

Room comfort and quality
  • 2 bedrooms

  • 2 bathrooms

1/16

One Bedroom Deluxe Sea View Villa

131 m²/1410 ft²
1 king bed
Sea view

8.8

Excellent

Room comfort and quality
1/15

One Bedroom Upper Sea View Suite

111 m²/1195 ft²
1 king bed or 2 single beds
Sea (partial view) view

9.0

Excellent

Room comfort and quality
1/15

One Bedroom Upper Garden Suite

111 m²/1195 ft²
1 king bed
Garden view

9.3

Exceptional

Room comfort and quality
1/13

One Bedroom Garden Terrace

107 m²/1152 ft²
1 king bed or 2 single beds
Garden view
Preferred by Couples

9.1

Exceptional

Room comfort and quality
1/14

Deluxe Villa

1 single bed
Sea view
1/12

One Bedroom Beachfront Villa

125 m²/1345 ft²
1 king bed
Ocean view

9.0

Excellent

Room comfort and quality
1/12

One Bedroom Deluxe Beachfront Villa

135 m²/1453 ft²
1 king bed / 1 sofa bed
Ocean view

9.0

Exceptional

Room comfort and quality
1/8

Garden Suite (Upper)

1 king bed
Garden view
1/5

Beachfront Villa

125 m²/1345 ft²
1 single bed
Beach view

Frequently asked questions

The Residence Bintan offers airport transfer services for free upon request. To request, check the box on the booking form just before the payment page.

While relaxing at The Residence Bintan, you can delight in the swimming pool facility to get your day started the best way with a splash for a rejuvenating morning or evening.

The Residence Bintan presents an exceptional selection of remarkable water sport activities such as wind surfing, snorkeling, fishing, diving, canoe, and water sports (non-motorized) for you to discover all types of water sports available at this property.

At The Residence Bintan, guest visitors can take part in contactless check-in and check-out option offered by this property for your ease of use and safety.

The average travel time to get from The Residence Bintan to the airport is 45 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.

The Residence Bintan's policy pertaining to children's bedding considers guests age 6 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

The Residence Bintan's most popular month where verified tourists have stayed the most is in December.

The typical room rate for The Residence Bintan in the past month is 2008760.95 IDR, compared to city's average of 1565170.75 IDR.

Verified local visitors that have stayed at this property have given The Residence Bintan an average rating of 9.2. You can look up on more specific customer evaluations, and comments for this property down in the review section.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated time frame may be charged an additional fee.

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More about The Residence Bintan

More about The Residence Bintan

Experience Luxury and Tranquility at The Residence Bintan

Nestled on the beautiful Bintan Island in Indonesia, The Residence Bintan is a 5-star hotel that offers an exquisite blend of luxury and tranquility. With its stunning architecture, impeccable service, and breathtaking views, this hotel promises an unforgettable stay for every guest. As you step into The Residence Bintan, you will be greeted by a sense of serenity and elegance. The hotel boasts a total of 127 beautifully designed rooms, each offering a private sanctuary where you can relax and unwind. Whether you choose a spacious suite or a cozy room, you can expect modern amenities and stylish decor that create a perfect balance of comfort and sophistication. Check-in at The Residence Bintan begins at 03:00 PM, allowing you to start your vacation at your own pace. Upon arrival, you will be warmly welcomed by the friendly and attentive staff, ensuring a seamless and hassle-free check-in process. When it's time to bid farewell to this enchanting retreat, check-out is until 12:00 PM, giving you ample time to savor your last moments in this idyllic paradise. Built in 2018, The Residence Bintan is a contemporary masterpiece that showcases the beauty of its surroundings. The hotel's architecture seamlessly blends modern design with traditional Indonesian elements, creating a harmonious ambiance that reflects the rich cultural heritage of Bintan Island. Situated just 45 minutes away from the airport, you can easily reach this oasis of luxury and tranquility without any hassle. The Residence Bintan is located 25 km away from the bustling city center, offering a peaceful escape from the urban chaos. Surrounded by lush greenery and pristine beaches, this hotel provides a serene and idyllic setting for you to rejuvenate your mind, body, and soul. Whether you choose to lounge by the infinity pool, indulge in a pampering spa treatment, or explore the island's natural wonders, The Residence Bintan offers an array of activities and amenities to cater to your every need. This family-friendly hotel also welcomes children between the ages of 5 to 5 to stay free of charge, making it an ideal choice for a memorable family vacation. With its warm hospitality, luxurious accommodations, and stunning location, The Residence Bintan is the perfect destination for those seeking a truly unforgettable experience in Bintan Island.

Endless Entertainment at The Residence Bintan

At The Residence Bintan, your every entertainment need is catered to, ensuring a memorable and fulfilling stay. Indulge in a variety of leisure activities and facilities that will keep you entertained throughout your vacation. Unwind and socialize at the hotel's stylish bar, where you can sip on expertly crafted cocktails and enjoy live music performances. Pamper yourself at the on-site salon, offering a range of beauty treatments and hair services. For ultimate relaxation, indulge in a rejuvenating massage or soak in the hot tub and steamroom. Escape into a world of tranquility at the hotel's spa, where skilled therapists provide a range of treatments to rejuvenate your mind, body, and soul. The lush garden provides a serene setting for a leisurely stroll or a picnic with loved ones. Engage in friendly competition at the games room, equipped with various recreational activities for all ages. If you prefer a quieter moment, dive into the hotel's library, stocked with an impressive collection of books. Don't forget to visit the gift/souvenir shop to bring back a piece of your Bintan Island experience. With an array of entertainment options, The Residence Bintan ensures that your stay is nothing short of extraordinary.

Unleash Your Inner Athlete at The Residence Bintan's Impressive Sports Facilities

The Residence Bintan is a haven for sports enthusiasts, offering an array of top-notch facilities for guests to stay active and have fun. Dive into the indoor pool for a refreshing swim or head to the fitness center to get your heart pumping and muscles working. If you're a water sports enthusiast, you're in for a treat with both motorized and non-motorized water sports available. From jet skiing to kayaking, there's something for everyone to enjoy. For those who prefer basking under the sun, the outdoor pool and private beach are perfect spots to relax and soak up some rays. Grab a refreshing drink from the poolside bar and unwind while taking in the breathtaking ocean views. Fishing enthusiasts will also be delighted with the opportunity to cast their lines and try their luck. If you're up for some friendly competition, challenge your friends or family to a game of table tennis or dart board. The Residence Bintan also offers diving and snorkeling experiences for those who want to explore the vibrant marine life beneath the surface. Boats, canoes, and watersports equipment rentals are readily available for those who want to venture out into the crystal-clear waters. To rejuvenate your mind and body, make use of the yoga room and indulge in a calming session. If you've always wanted to try your hand at surfing, take advantage of the surfing lessons offered by experienced instructors. Best of all, access to the fitness center is complimentary, ensuring you can maintain your fitness routine even while on vacation. With its impressive range of sports facilities, The Residence Bintan guarantees a memorable and active stay for all guests.

Convenience Facilities at The Residence Bintan

Experience ultimate convenience and comfort during your stay at The Residence Bintan. This luxurious hotel offers a wide range of convenience facilities to cater to all your needs. From 24-hour room service and laundry service to safety deposit boxes and concierge assistance, everything is taken care of to ensure a hassle-free stay. Stay connected with complimentary Wi-Fi in public areas and enjoy the convenience of free Wi-Fi in all rooms. Whether you need to catch up on work or simply stay connected with loved ones, you can do so effortlessly. For guests who smoke, there is a designated smoking area available. Additionally, the hotel provides luggage storage and daily housekeeping services, so you can relax and enjoy your time without worrying about the little details. The Residence Bintan goes above and beyond to ensure your stay is comfortable and convenient in every way.

Convenient and Hassle-Free Transport Facilities at The Residence Bintan

At The Residence Bintan, guests can enjoy a range of convenient transport facilities that make travel a breeze. Whether you are arriving by air or exploring the beautiful surroundings, the hotel has got you covered. Start your journey stress-free with the airport transfer service, ensuring a smooth and comfortable ride from the moment you touch down on Bintan Island. For those looking to explore the island's attractions, the hotel offers tours and ticket services, allowing you to easily book and arrange your sightseeing adventures. If you prefer to have your own wheels, The Residence Bintan provides a car park onsite, complete with self-parking and a car park free of charge. Additionally, guests can take advantage of the shuttle service, car hire, and taxi service options available, providing flexibility and convenience for your transportation needs. With The Residence Bintan's comprehensive transport facilities, you can focus on enjoying your stay and exploring the stunning beauty of Bintan Island without any worries or hassle.

Indulge in Culinary Delights at The Residence Bintan

At The Residence Bintan, dining is an experience to be savored. With a range of dining facilities to choose from, guests are treated to a culinary journey that caters to all tastes and preferences. Start your day with a scrumptious breakfast buffet, offering a wide array of continental delights to energize you for the day ahead. For those seeking a taste of local flavors, the halal restaurant serves authentic Indonesian cuisine that will tantalize your taste buds. For a more casual dining experience, the coffee shop is the perfect spot to unwind with a freshly brewed cup of coffee or indulge in a light snack. If you prefer to dine in the comfort of your own room, the 24-hour room service ensures that you can enjoy a delicious meal anytime. For those who enjoy the outdoors, the BBQ facilities provide the perfect setting for a fun-filled evening of grilling and socializing. With daily housekeeping, you can rest assured that the dining areas are always clean and well-maintained. Whether you are a food enthusiast or simply looking for a satisfying meal, The Residence Bintan's dining facilities are sure to exceed your expectations.

Luxurious and Spacious Room Offerings at The Residence Bintan

Experience the epitome of luxury and comfort at The Residence Bintan with their exquisite range of room offerings. Choose from a variety of beautifully designed accommodations that cater to every traveler's needs. Indulge in the ultimate beachfront getaway with the 2-Bedroom Beachfront Villa, boasting a generous 280 square meters of space and featuring a Double Bed and a King Bed. For a more intimate escape, the Beachfront Villa offers 125 square meters of pure bliss with a comfortable King Bed. The Deluxe Beachfront Villa and Deluxe Sea View Villa, both spanning 125 square meters, provide a serene sanctuary with their elegant interiors and plush King Beds. For those seeking a tranquil retreat amidst lush greenery, the Garden Terrace and Suite Garden View are perfect choices. With 114 square meters of space and a luxurious King Bed, these accommodations offer a peaceful haven to unwind and relax. If you wish to enjoy breathtaking sea views, the Terrace Suite Sea View is an ideal option, providing the same spaciousness and comfort as the other rooms. Booking your stay at The Residence Bintan through Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and make your reservation with just a few clicks. Take advantage of Agoda's exclusive deals and promotions to make your stay at The Residence Bintan even more memorable.

Discover the Majestic Beauty of Gunung Kijang in Bintan Island

Nestled amidst the lush landscapes of Bintan Island, Gunung Kijang is a hidden gem waiting to be explored. This majestic mountain offers a breathtaking backdrop to The Residence Bintan, providing guests with a serene and picturesque setting. Rising to an elevation of 340 meters, Gunung Kijang is a nature lover's paradise. The mountain is covered in dense tropical rainforest, home to a diverse array of flora and fauna. As you embark on a hiking adventure, you'll be greeted by the melodious sounds of birds and the gentle rustling of leaves. The trails wind through the forest, leading you to stunning viewpoints where you can marvel at the panoramic vistas of the island and the sparkling blue waters of the South China Sea. Apart from its natural beauty, Gunung Kijang also holds cultural significance. It is believed to be a sacred site by the locals, with ancient legends and myths intertwined with its existence. As you explore the mountain, you may stumble upon ancient rock formations and mysterious caves, adding an air of mystique to your journey. Whether you're an avid hiker or simply seeking a peaceful retreat, Gunung Kijang is a must-visit destination that will leave you in awe of its natural grandeur.

Traveling from the Airport to The Residence Bintan

Nestled on the picturesque Bintan Island in Indonesia, The Residence Bintan offers a tranquil and luxurious retreat for travelers seeking a peaceful getaway. Getting to this stunning resort is a breeze, with several airports located near Bintan Island. For international travelers, the nearest airport is Singapore Changi Airport, which is well-connected to major cities around the world. Upon arrival at Changi Airport, guests can take a ferry from Tanah Merah Ferry Terminal to Bintan Island. The ferry ride takes approximately 55 minutes, offering scenic views of the sparkling sea and lush greenery. Upon reaching Bintan Island, The Residence Bintan is just a short drive away, located in Gunung Kijang. Another option for domestic travelers is to fly to Raja Haji Fisabilillah International Airport in Tanjung Pinang, the capital city of the Riau Islands province. From the airport, guests can take a taxi or arrange for a private transfer to The Residence Bintan, which is approximately an hour's drive away. The journey showcases the island's natural beauty, with glimpses of palm-fringed beaches and traditional villages along the way. No matter which airport you choose to fly into, The Residence Bintan offers a seamless and memorable travel experience. From the moment you arrive, you'll be greeted by the resort's warm hospitality and surrounded by the breathtaking beauty of Bintan Island.

Indulge in Local Delights at Nearby Restaurants

When it comes to dining options, The Residence Bintan is surrounded by a plethora of local eateries that will tantalize your taste buds. Just a short stroll away, you will find Kantin pt bai, Prasmanan buk zam, Kedai Kopi Indah Sarman, Kedai Kopi Kebun Mie Ayam Kidin, Rica Rica, Hainan Rice Mr. Daniel, Pecel lele ayambarokah, dua saudara, Warung maryana, and Katering berjalan. Whether you're craving traditional Indonesian dishes, aromatic coffee, or mouthwatering street food, these nearby restaurants offer a diverse range of culinary delights. Indulge in the rich flavors and immerse yourself in the vibrant local food scene during your stay at The Residence Bintan.

Affordable Luxury: Experience The Residence Bintan at an Unbeatable Price

Escape to the tropical paradise of Bintan Island without breaking the bank at The Residence Bintan. With an average room price of just $237, this luxurious hotel offers an exceptional value for money compared to the average price of a hotel room in Bintan Island, which stands at $157. At The Residence Bintan, you can indulge in the ultimate relaxation and enjoy world-class amenities without compromising on your budget. Whether you're seeking a romantic getaway or a family vacation, this stunning hotel offers a range of accommodation options to suit every traveler's needs. From spacious and elegantly appointed rooms to private villas with breathtaking ocean views, there is a perfect retreat awaiting you. Immerse yourself in the tranquility of the lush surroundings and take advantage of the hotel's outstanding facilities, including a refreshing swimming pool, a rejuvenating spa, and a fitness center. With attentive and friendly staff ready to cater to your every need, your stay at The Residence Bintan is guaranteed to be nothing short of extraordinary. Book your stay today and experience the perfect blend of luxury and affordability at The Residence Bintan.

Outstanding Staff and Beautiful Location

The Residence Bintan in Bintan Island, Indonesia, has received rave reviews from its guests. One of the standout features of this hotel is its outstanding staff who are described as friendly, kind, and helpful. They go above and beyond to ensure that guests have a comfortable and enjoyable stay. The rooms at The Residence Bintan are also highly praised for their size and cleanliness, providing a spacious and pristine environment for guests to relax in. With such exceptional service and well-maintained facilities, it's no wonder that many guests express their intention to return to this hotel in the future. Moreover, the beautiful location of the hotel adds to its appeal, offering guests a serene and picturesque setting to unwind and rejuvenate. The Residence Bintan truly lives up to its reputation as a perfect destination for a relaxing and enjoyable stay.

Exquisite Accommodation and Exceptional Service at The Residence Bintan

Discover a hidden gem on the beautiful Bintan Island, where luxury meets tranquility at The Residence Bintan. With an impressive overall rating of 8.9, this resort is highly regarded by guests for its exceptional value, top-notch facilities, immaculate cleanliness, and outstanding staff performance. One of the standout features of The Residence Bintan is its exquisite accommodation. Guests are treated to spacious and elegantly designed rooms, ensuring a comfortable and memorable stay. Each room is thoughtfully furnished with modern amenities, allowing guests to relax and unwind in style. Whether you choose a cozy deluxe room or a lavish villa with a private pool, you can expect a high level of comfort and luxury. In addition to its stunning accommodation, The Residence Bintan boasts a wide range of facilities that cater to every guest's needs. From a refreshing swimming pool overlooking the azure sea to a well-equipped fitness center for those seeking an active holiday, this resort has it all. Indulge in a pampering spa treatment or enjoy a delicious meal at the on-site restaurant, where you can savor delectable dishes prepared by skilled chefs. Another aspect that sets The Residence Bintan apart is its impeccable cleanliness. With a remarkable rating of 9.4, guests can rest assured that their rooms and common areas are meticulously maintained and spotlessly clean. This attention to detail creates a welcoming and hygienic environment, ensuring a pleasant and worry-free stay. Furthermore, the staff at The Residence Bintan consistently receives high praise for their exceptional performance. With a remarkable rating of 9.5, the dedicated team goes above and beyond to ensure that every guest's needs are met. From warm greetings upon arrival to prompt and efficient service throughout your stay, the staff's professionalism and attentiveness leave a lasting impression. Overall, The Residence Bintan offers a truly exceptional experience for discerning travelers. With its exquisite accommodation, top-notch facilities, immaculate cleanliness, and outstanding staff performance, this resort is a haven of luxury and tranquility on Bintan Island.

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Amenities and facilities

Exceptional9.1

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
Family
  • Children's books and toys
Outdoor
  • Beachfront
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Boating
  • Body scrub
  • Body wrap
  • Canoeing
  • Dart board
  • Diving
  • Fishing
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Hot tub
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Pool facilities
  • Pool with view
  • Private beach
  • Public bath
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Surfing lessons
  • Swimming pool
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian cuisine in restaurant
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Poolside bar
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Elevator unavailable
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shops
  • Ski service
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
  • Theme park
Access
  • CCTV in common areas
  • CCTV outside property
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Adapter
  • Air conditioning
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Bicycle rental [free]
  • Blackout curtains
  • Board games/puzzles
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Concierge
  • Desk
  • Fan
  • Fire extinguisher
  • First aid kit
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kettle
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Openable window
  • Outdoor furniture
  • Pool facilities
  • Private bathroom
  • Private beach access
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate shower/bathtub
  • Sewing kit
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Umbrella
  • Wi-Fi [free]
  • Window
  • Wine glasses

Food and dining

Restaurants on site
The Dining Room
  • Cuisine: Asian, International
  • Menu: Buffet, A-la-carte
Rica Rica
  • Cuisine: Indonesian
  • Menu: Buffet

Location

Kampung Galang Batang, Gunung Kijang, Bintan Island, Indonesia, 29151

Very good7.7

Location

Airports
  • Raja Haji Fisabilillah Airport (TNJ)
    14.8 km
  • Hang Nadim Airport (BTH)
    63.2 km
Hospital or clinic
  • Pembantu Community Health Center
    15.6 km

What's nearby

Popular landmarks
  • Trikora Beach
    11.3 km
  • White Sands Island
    12.2 km
  • 500 Lohan Temple
    13.9 km
  • Avalokitesvara Graha Temple
    16.0 km
  • Grotto Santa Maria
    23.2 km
  • Banyan Tree Temple
    25.3 km
  • Penyengat Island
    26.7 km
  • Ria Bintan Golf Club
    38.9 km
  • Laguna Bintan Golf Club
    43.9 km
  • Treasure Bay
    44.0 km
Nearby landmarks
  • Trikora Beach
    11.3 km
  • White Sands Island
    12.2 km
  • Nikoi Island
    13.4 km
  • Library at Trikora
    13.7 km
  • 500 Lohan Temple
    13.9 km
  • Raja Haji Fisabilillah Airport
    14.8 km
  • Pembantu Community Health Center
    15.6 km
  • Santa Maria Cave
    15.6 km
  • Avalokitesvara Graha Temple
    16.0 km
  • Rumah Sakit Umum Daerah Provinsi Kepulauan Riau
    17.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A valid KTP or KITAS is required upon check-in for verification of domestic residents booking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until11:00
  • Check-out from08:00
  • Check-in until22:00
Getting around
  • Distance from city center30 km
  • Travel time to airport (minutes)45
  • Airport transfer fee0 IDR
The property
  • Year property opened2018
  • Number of floors2
  • Room voltage220
  • Number of rooms 127
  • Non-smoking rooms/floorsyes
  • Number of restaurants3
  • Number of bars/lounges1

Property announcements

Please inform hotel your ferry time 24 hours prior to arrival date. Failed to do so, longer hours of waiting will occur.

Reviews of The Residence Bintan from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

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8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.8
  • 8.0
  • 10
  • 10
  • 10
  • 7.6
  • 8.8
  • 9.6
  • 7.6
  • 9.6

Most recent

From 3,174 reviews

  • Service score 9.6 out of 10 and is a high score in Bintan Island
    Service9.6
  • Cleanliness score 9.4 out of 10 and is a high score in Bintan Island
    Cleanliness9.4
  • Facilities score 9.1 out of 10 and is a high score in Bintan Island
    Facilities9.1
  • Value for money score 8.9 out of 10 and is a high score in Bintan Island
    Value for money8.9
  • Location score 7.7 out of 10
    Location7.7
High score for Bintan Island

Rating

9+ Exceptional (913)
8-9 Excellent (272)
7-8 Very Good (166)
6-7 Good (38)
<6 Below Expectation (49)

Review summary

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The resort has been praised by many guests for its excellent and friendly staff, who offer helpful services. The amenities are also a highlight, with a private beach, sailing and snorkeling being among the most popular. The beautiful and calming surroundings with fantastic views add to the overall experience. It is also suitable for families with kids, providing various family-friendly activities such as games, farm, and yoga classes.

Food options limited and pricey, as per reviews. Costlier than typical Singaporean rates.

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Show reviews that mention 

Service

Mentioned in 272 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
4% Unfavourable

Location

Mentioned in 114 reviews
sentiment-positive-indicator
31% Positive
sentiment-negative-indicator
68% Unfavourable

Restaurant options

Mentioned in 107 reviews
sentiment-positive-indicator
71% Positive
sentiment-negative-indicator
28% Unfavourable

Cleanliness

Mentioned in 85 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Pool

Mentioned in 66 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
4% Unfavourable

Family

Mentioned in 65 reviews
sentiment-positive-indicator
98% Positive
sentiment-negative-indicator
1% Unfavourable

Breakfast

Mentioned in 65 reviews
sentiment-positive-indicator
87% Positive
sentiment-negative-indicator
12% Unfavourable

Atmosphere

Mentioned in 64 reviews
sentiment-positive-indicator
100% Positive

Room comfort

Mentioned in 62 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
4% Unfavourable
Showing 1,438 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    HIROMI from Japan
    Family with teens
    One Bedroom Deluxe Sea View Villa
    Stayed 3 nights in April 2026

    “Vacation-friendly villa”

    I stayed here with my mother for three nights. Since it had a pool, I was able to enjoy a quiet place, float in the pool alone, and listen to the chirping of birds in the morning, experiencing a break from the ordinary. It was incredibly comfortable, so I would like to come back next year. Anyway, the staff always had smiles on their faces, were kind, had a great atmosphere, and were simply wonderful. My villa's hot water was yellow, but the staff's response when I reported it was earnest and good. (It was successfully improved.) I would love to visit again.

    Reviewed April 07, 2026
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    Dear HIROMI, Warm greetings from The Residence Bintan! Thank you for your lovely feedback. We are delighted you enjoyed the peaceful villa experience, resort atmosphere, and the warm hospitality from our team. Please accept our sincere apologies for the inconvenience regarding the hot water issue, and we are pleased that it was promptly resolved. It was a pleasure to host you and your mother, and we look forward to welcoming you back for another relaxing stay. Sincerely, Partono Operations Manager

    Responded April 09, 2026
    The Residence Bintan
  2. 9.6
    Exceptional
    CHUANHUI from Singapore
    Family with teens
    One Bedroom Garden Terrace
    Stayed 2 nights in December 2024

    “Exceptional”

    The accommodation was nice, quiet, and tidy, and the staff were very polite. There were many children's play facilities. Although it was a bit far from the ferry terminal, there was a free shuttle service. On the day of checkout, we also received a free gift. There were many options for breakfast as well. However, when playing archery, there were a lot of mosquitoes, and the child got bitten multiple times.

    Reviewed December 17, 2024
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    Dear CHUANHUI, Festive greetings from The Residence Bintan! Thank you for taking the time to share your wonderful review on this platform. We genuinely appreciate your feedback highlighting our accommodations, tranquil environment, cleanliness, polite team members, numerous on-site kids' activities, complimentary shuttle service from the ferry terminal, and impressive buffet breakfast. We acknowledge your comments regarding the mosquitoes in the archery area. Please rest assured that we schedule daily treatments to minimize this issue. Once again, thank you for choosing us for your family getaway. We look forward to welcoming you back! Sincerely, Partono Operations Manager

    Responded December 21, 2024
    The Residence Bintan
  3. 9.6
    Exceptional
    HAN from South Korea
    Family with young children
    One Bedroom Garden Terrace
    Stayed 2 nights in February 2026

    “It's so beautiful.”

    First of all, I am satisfied with the spacious living room and bathroom. The children enjoyed riding their bikes around. Also, the beach is incredibly beautiful, and I was in awe. We had a great stay for 2 nights and 3 days.

    Reviewed March 27, 2026
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    Dear HAN, Warm greetings from The Residence Bintan! Thank you for your wonderful feedback. It warms our hearts to hear that your family enjoyed the luxurious accommodations, cycling around the resort, and the beauty of the beach. We look forward to welcoming you back for another memorable stay. Thank you for spending your island holiday with us. Kind regards, Partono Operations Manager

    Responded March 31, 2026
    The Residence Bintan
  4. 9.2
    Exceptional
    황서연 from South Korea
    Family with young children
    One Bedroom Garden Terrace
    Stayed 2 nights in February 2026

    “Good.”

    It's amazing that you can get such a good accommodation at this price. I stayed for 2 nights and 3 days, and even though it was very windy due to the monsoon, I had a comfortable time. Since it was the off-season, there were few guests, so they served breakfast upon request, which was much better than a regular buffet. The hotel's restaurant was also great. It was somewhat disappointing that I couldn't enjoy swimming and activities because of the wind, but it was truly a wonderful place to stay.

    Reviewed February 09, 2026
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    Dear 황서연, Island greetings from The Residence Bintan! Thank you for sharing your lovely feedback on this platform. We are glad to know you had a comfortable and restful stay and that you enjoyed the personalized breakfast service and your dining experiences with us. While the monsoon weather limited some outdoor activities, we are happy you were still able to relax and make the most of your time at the resort. We look forward to welcoming you back in brighter weather for a more enjoyable stay. Kind regards, Partono Operations Manager

    Responded February 15, 2026
    The Residence Bintan
  5. 10.0
    Exceptional
    Kei from Singapore
    Solo traveler
    One Bedroom Beachfront Villa
    Stayed 3 nights in May 2026

    “Wonderful three-day escape”

    I had a wonderful three-day escape at The Residence Bintan, a place where time seemed to slow down just enough to let you breathe again. The journey from the ferry terminal took about 80 minutes, but the warm welcome of a cold towel and refreshing water made the transition feel effortless and thoughtful from the very beginning. My ocean-view villa struck the perfect balance between convenience and seclusion. I could slip into my private plunge pool, cycle to a nearby restaurant or pool bar whenever I wished, and still retreat into the quiet solitude I had come seeking. It was the kind of place that invites reflection. My favorite moments were the simplest ones: riding a bicycle beneath swaying palms, feeling the sea breeze against my skin, listening to the rhythm of the waves and the chorus of birds overhead. The resort grounds are far more expansive than I expected, making every walk or ride a small discovery in itself. What truly elevated the experience was the people. The hotel manager was attentive, genuine, and welcoming, and every staff member I encountered was warm, professional, and gracious. Communication via WhatsApp was seamless and prompt throughout my stay. When I mentioned that I needed to leave for the ferry at 6 a.m., they thoughtfully prepared a breakfast box with fruit and croissants so I would not start the day hungry. The moment that stayed with me most happened at the very end. As my van pulled away, I happened to glance back and saw a member of the front desk staff still standing there, waving goodbye until the vehicle disappeared from sight. He did not know whether I would notice. He was simply doing it anyway. At 6am. To me, true hospitality is found in the gestures guests may never see. It lives in the quiet details, the moments without applause. The Residence Bintan delivered that kind of hospitality from the first welcome to the final farewell, and that is what made the stay memorable. ⭐⭐⭐⭐⭐

    Reviewed June 02, 2026

    Dear Kei, Warm greetings from Bintan Island! Thank you for sharing a beautiful and heartfelt review on this platform. We are glad to hear that your stay provided the peaceful escape you were seeking and that the villa, surroundings, riding bicycles, and thoughtful touches throughout your journey created such meaningful memories. It is especially rewarding to know that the warm hospitality, prompt communication, and the small gestures from the breakfast box prepared for your early departure, to the farewell wave, left a lasting impression. These quiet moments of genuine care are exactly what we strive to deliver. Thank you for choosing The Residence Bintan. We look forward to welcoming you back for another memorable escape. Sincerely, Partono Operations Manager

    Responded June 04, 2026
    The Residence Bintan
Changed to review page 1

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