2025
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Awarded as a top choice of Agoda travelers in 2025.

The Jerai Hill Resort

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Kaki Bukit, Lebuhraya Gurun, Yan, Alor Setar, Malaysia, 08300

Highlights

Beautiful natural surroundings

Love the sceneries
Location

Best plave to stay if you want to relax
Great for Children

Ada aktiviti untuk kanak-kanak (kolam renang, dinosour park)
Highly Rated by Family Traveller

Overall, it was a nice experience for me and my family.
Rated highly by Couples

Good for couple

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Restaurants

Pool (kids)

Luggage storage

Garden

About us

Nestled 1,212m up Mount Jerai, The Jerai Hill Resort is a serene colonial-style retreat perfect for two. Enjoy cooler air, lush greenery, stunning views, outdoor camping, spa retreats, and nearby ancient ruins for nature and history lovers. Located near Alor Setar, The Jerai Hill Resort is a perfect getaway for two travelers exploring Mount Jerai. Enjoy hiking trails, serene landscapes, a swimming pool, and an on-site restaurant with room service. Rooms offer private balconies with stunning views, flat screen TVs, and free Wi-Fi. Ideal for adventure or relaxation, the resort combines comfort with natural beauty. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

6 travelers have booked today.

Location 9.1
Service 8.7
Cleanliness 8.5
Facilities 8.5

Based on 3,864 verified reviews

Location

9.1

Service

8.7

Cleanliness

8.5

Facilities

8.5

Value for money

8.5

Room comfort and qua...

7.1

See map

9.1Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Rumah Kelahiran Mahathir
36.1 km
Pekan Rabu Complex
36.5 km
City Plaza Alor Setar Shopping Mall
36.5 km
Muzium Di Raja
36.7 km
Zahir Mosque
36.9 km
Closest landmarks
Gunung Jerai
990 m
Titi Hayun
3.4 km
Klinik Desa Kampung Setar
3.6 km
Klinik Desa Teroi
5.5 km
Hospital Yan
6.1 km

Good to know

Value for money8.5
Location rating9.1
Nearest airportSultan Abdul Halim Airport (AOR)
Distance to airport44.5 km

Select your room

1/17

Premier

21 m²/226 ft²
Max 2 adults
2 single beds
Preferred by Couples

8.9

Excellent

Room comfort and quality

Nature view

1/12

Executive

21 m²/226 ft²
Max 2 adults
2 single beds

8.6

Excellent

Room comfort and quality

Mountain view

1/9

Glamping

Max 3 adults
2 single beds
1/6

Deluxe

19 m²/205 ft²
Max 2 adults
2 single beds
1/3

Superior Twin Room

16 m²/172 ft²
Max 2 adults
2 single beds

Outdoor view

1/1

Deluxe Room

20 m²/215 ft²
Max 3 adults
3 single beds
1/1

Deluxe

19 m²/205 ft²
Max 3 adults
1 single bed
1/1

Premier Twin Room

21 m²/226 ft²
Max 2 adults
1 single bed
1/1

Executive Twin Room

21 m²/226 ft²
Max 3 adults
1 single bed
1/1

Superior Twin Room

16 m²/172 ft²
Max 2 adults
1 single bed

Frequently asked questions

The Jerai Hill Resort features karaoke while you remain at this property, offering visitors with entertainment value all throughout your holiday here.

While on family vacation with your loved ones, your kids can also experience the fun in sports and recreation facilities offered at The Jerai Hill Resort which include kids pool and children's playground.

The Jerai Hill Resort's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

The Jerai Hill Resort has a total of 72 rooms.

The Jerai Hill Resort can speak up to 2 languages which includes English for visitors that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

Past guests that stayed at The Jerai Hill Resort have given this property a rating of 9.103 for its excellent location as the major highlight for their stay.

66.0% of our verified guest assessments have given a positive appraisal and comments about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for The Jerai Hill Resort down in the review section.

Past business travelers that have stayed at this property have given The Jerai Hill Resort an average rating of 7.8. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Verified local travelers that have stayed at this property have given The Jerai Hill Resort an average rating of 9.2. You can look up on more descriptive customer ratings, and responses for this property down in the review section.

Wake up to an incredible buffet breakfast at The Jerai Hill Resort. Visitors can enjoy breakfast offered with an additional charge of 25 MYR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the property.

More about The Jerai Hill Resort

More about The Jerai Hill Resort

Experience Tranquility and Luxury at The Jerai Hill Resort

Nestled amidst the lush greenery of Alor Setar, Malaysia, The Jerai Hill Resort offers a serene and luxurious retreat for travelers seeking a peaceful getaway. With its breathtaking views of the surrounding hills and valleys, this 4-star hotel is the perfect destination for nature lovers and those looking to escape the hustle and bustle of city life. Boasting 72 well-appointed rooms, The Jerai Hill Resort provides guests with a comfortable and relaxing stay. Each room is tastefully decorated and equipped with modern amenities to ensure a pleasant and convenient experience. Whether you choose a Deluxe Room, a Premier Suite, or a Family Villa, you can expect a cozy ambiance and stunning views of the natural landscape. Check-in at The Jerai Hill Resort begins at 03:00 PM, allowing guests to settle in and start their vacation at their own pace. The friendly and attentive staff are always ready to assist with any requests or inquiries, ensuring a smooth and hassle-free check-in process. On the day of departure, guests can enjoy a leisurely morning before checking out at 12:00 PM, giving them ample time to savor their last moments at the resort. One of the highlights of The Jerai Hill Resort is its child-friendly policy. Children between the ages of 2 to 12 are welcomed to stay free of charge, making it an ideal choice for families looking to create lasting memories together. The resort offers a range of activities and facilities to keep the little ones entertained, including a children's playground and a swimming pool. Parents can relax and unwind knowing that their children are well taken care of and enjoying their time at the resort. Built in 2009, The Jerai Hill Resort has established itself as a premier destination for travelers seeking tranquility and luxury. Surrounded by the natural beauty of Alor Setar, this hotel offers a unique blend of comfort, convenience, and breathtaking views. Whether you're looking to explore the nearby attractions or simply unwind in the peaceful surroundings, The Jerai Hill Resort is the perfect choice for your next vacation.

Unwind and Enjoy at The Jerai Hill Resort's Entertainment Facilities

At The Jerai Hill Resort, guests are invited to indulge in a range of entertainment facilities that are sure to enhance their stay. The resort's lush garden provides a serene and tranquil setting where guests can take leisurely strolls, relax amidst nature, or simply enjoy a book under the shade of towering trees. This idyllic garden oasis offers a perfect escape from the hustle and bustle of everyday life. For those looking for some lively entertainment, The Jerai Hill Resort features a karaoke room where guests can showcase their singing talents or simply have a fun-filled evening with friends and family. The well-equipped karaoke room provides a wide selection of songs, ensuring that there is something for everyone to enjoy. Whether you're a seasoned performer or a first-time karaoke enthusiast, this facility promises endless hours of laughter and entertainment. Additionally, The Jerai Hill Resort boasts a gift and souvenir shop, allowing guests to bring home a piece of their memorable stay. Browse through an array of unique and locally made crafts, souvenirs, and mementos that capture the essence of Alor Setar. Whether you're looking for a special gift for a loved one or a token to remember your vacation, this shop offers a delightful shopping experience. With its beautiful garden, karaoke room, and gift shop, The Jerai Hill Resort ensures that guests have a variety of entertainment options to choose from, catering to every preference and ensuring a truly enjoyable stay.

Stay Active at The Jerai Hill Resort's Sports Facilities

At The Jerai Hill Resort, staying active is a breeze with its impressive range of sports facilities. Whether you're a fitness enthusiast or simply looking to have some fun, this resort has something for everyone. Dive into the refreshing outdoor pool and soak up the sun while enjoying a leisurely swim. The pool is perfect for both adults and children, providing a great way to cool off and relax after a day of exploring. If you prefer a more adventurous workout, head out to the resort's hiking trails. Surrounded by lush greenery and breathtaking views, these trails offer a fantastic opportunity to connect with nature while getting your heart rate up. With these sports facilities, The Jerai Hill Resort ensures that guests can maintain an active lifestyle during their stay. So whether you're seeking relaxation or adventure, this resort has you covered.

Convenience Facilities at The Jerai Hill Resort

At The Jerai Hill Resort, convenience is a top priority. With a range of facilities and services designed to make your stay hassle-free, you can relax and enjoy your time in Alor Setar, Malaysia. The resort offers excellent room service, ensuring that all your needs are met without even leaving the comfort of your room. From delicious meals to refreshing beverages, the attentive staff is ready to cater to your every whim. The concierge service at The Jerai Hill Resort is dedicated to providing you with personalized assistance throughout your stay. Whether you need recommendations for local attractions or help with arranging transportation, the knowledgeable concierge staff is always available to assist you. Stay connected with the complimentary Wi-Fi available in all rooms and public areas of the resort. Whether you need to catch up on work emails or share your vacation photos on social media, you can easily stay connected throughout your stay. For guests who smoke, there is a designated smoking area within the resort, ensuring a comfortable environment for all. Additionally, The Jerai Hill Resort offers luggage storage facilities, allowing you to securely store your belongings before check-in or after check-out. With daily housekeeping services, you can enjoy a clean and tidy room every day of your stay. The dedicated housekeeping staff ensures that your room is always fresh and welcoming. Experience convenience at its finest at The Jerai Hill Resort, where every detail is taken care of to make your stay unforgettable.

Convenient Transport Facilities at The Jerai Hill Resort

At The Jerai Hill Resort, we understand the importance of providing convenient transport facilities for our guests. Whether you are arriving by car or need to hire one during your stay, we have got you covered. Our resort features a spacious car park where you can safely park your vehicle free of charge. This ensures that you can easily access your car whenever you need to explore the surrounding area or visit nearby attractions. For those who prefer not to drive, we also offer a car hire service. Our friendly staff will assist you in finding the perfect vehicle for your needs, allowing you to explore Alor Setar and its beautiful surroundings at your own pace. Additionally, if you prefer to leave the driving to someone else, we provide a reliable taxi service. Our dedicated drivers will ensure that you reach your destination safely and comfortably, whether it's a visit to the vibrant city center or a trip to the nearby landmarks. With our comprehensive transport facilities, you can rest assured that your transportation needs will be well taken care of during your stay at The Jerai Hill Resort. Whether you choose to drive yourself or rely on our car hire or taxi service, you can easily explore the wonders of Alor Setar and make the most of your time in Malaysia.

Modern Comfort and Convenience at The Jerai Hill Resort

Indulge in a luxurious stay at The Jerai Hill Resort where modern comfort and convenience await you. Each room is equipped with a range of top-notch facilities to ensure a memorable stay. Step into your room and feel the cool breeze of the air conditioning, providing a refreshing escape from the tropical heat. Kick back and relax as you browse through a wide selection of in-house movies on the television, perfect for a cozy movie night in. Need to style your hair for a special occasion? No worries, as a hair dryer is provided in each room for your convenience. Quench your thirst with a refreshing drink from the mini bar, stocked with a variety of beverages to suit your taste. Whether you prefer a chilled soda or a relaxing glass of wine, you'll find something to satisfy your cravings. With these fantastic room facilities, you'll have everything you need for a comfortable and enjoyable stay at The Jerai Hill Resort.

Indulge in a Culinary Delight at The Jerai Hill Resort

At The Jerai Hill Resort, we understand that dining is an integral part of any memorable vacation. That's why we offer a range of exceptional dining facilities to cater to every palate and preference. Whether you're in the mood for a quick bite or a lavish feast, we have something to satisfy your cravings. Start your day off right with a scrumptious breakfast buffet at our coffee shop. Delight in a wide array of delectable options, from freshly baked pastries to hearty Malaysian favorites. For those seeking a more intimate dining experience, our halal restaurant offers a diverse menu of local and international dishes, prepared with the finest ingredients. Indulge in the rich flavors and aromatic spices that Malaysia is renowned for. If you prefer to dine in the comfort of your room, our room service is available round the clock. Enjoy a delectable meal or a refreshing beverage without having to leave the comfort of your cozy accommodation. And rest assured, our dedicated staff ensures that your room is cleaned and tidied daily, so you can relax and unwind without a worry. With our exceptional dining facilities, The Jerai Hill Resort promises to take your taste buds on a delightful journey. Whether you're a food enthusiast or simply seeking a satisfying meal, our diverse options and impeccable service will leave you craving for more.

Experience Comfort and Convenience at The Jerai Hill Resort

Indulge in a memorable stay at The Jerai Hill Resort, where comfort and convenience await you. Choose from our range of well-appointed rooms to suit your needs. The Executive room offers a spacious 21 square meters of space, furnished with two comfortable Single Beds. For a truly luxurious experience, the Premier room also provides 21 square meters of space and features two cozy Single Beds. Whether you are traveling for business or leisure, our rooms offer a peaceful retreat amidst the beautiful surroundings of Alor Setar, Malaysia. Booking your stay at The Jerai Hill Resort through Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly platform, you can easily compare room rates, read reviews, and make secure bookings in just a few clicks. Take advantage of Agoda's exclusive deals and discounts to make your stay at The Jerai Hill Resort even more affordable. Trust Agoda to provide you with a seamless booking process and unbeatable prices for your next getaway.

Explore the Serene Beauty of Yan in Alor Setar, Malaysia

Nestled in the lush greenery of Alor Setar, Malaysia, Yan is a hidden gem waiting to be discovered. This charming town is renowned for its serene beauty and tranquil atmosphere, making it the perfect destination for nature lovers and those seeking a peaceful escape from the bustling city life. Yan is blessed with picturesque landscapes, surrounded by rolling hills, cascading waterfalls, and pristine forests. Take a leisurely stroll along the scenic trails and immerse yourself in the breathtaking beauty of nature. The air is filled with the sweet fragrance of tropical flowers, and the sounds of birds chirping provide a soothing soundtrack to your exploration. In addition to its natural wonders, Yan is also rich in cultural heritage. Explore the traditional Malay villages and witness the local way of life. Visit the traditional wooden houses, adorned with intricate carvings and vibrant colors, and get a glimpse into the customs and traditions of the locals. Don't miss the opportunity to savor the authentic Malay cuisine, known for its bold flavors and aromatic spices. Whether you're seeking a peaceful retreat or an adventure in nature, Yan in Alor Setar, Malaysia, offers a unique and unforgettable experience. Embrace the tranquility and immerse yourself in the beauty of this enchanting town.

Getting to The Jerai Hill Resort from the Nearest Airports

Located in Yan, Alor Setar, Malaysia, The Jerai Hill Resort offers a tranquil retreat amidst the lush greenery of the Jerai Mountain Range. To reach this enchanting resort from the nearest airports, you have a few convenient options. If you are arriving at Sultan Abdul Halim Airport in Alor Setar, the most straightforward way to get to The Jerai Hill Resort is by taxi or private car. The resort is approximately a 40-minute drive from the airport, and the scenic route will take you through picturesque countryside and plantations. Alternatively, you can pre-arrange a transfer with the resort for a hassle-free journey. Another option is to fly into Penang International Airport, which is about 1.5 hours away from The Jerai Hill Resort. From the airport, you can hire a taxi or rent a car to reach the resort. The drive will take you along the North-South Expressway, offering beautiful views of the Malaysian landscape. Whichever airport you choose to arrive at, the journey to The Jerai Hill Resort promises to be a delightful experience, immersing you in the natural beauty of Alor Setar, Malaysia. Prepare to be captivated by the stunning views and peaceful ambiance that await you at this charming resort.

Discover the Natural Beauty Surrounding The Jerai Hill Resort

Nestled amidst the breathtaking landscapes of Alor Setar, Malaysia, The Jerai Hill Resort is surrounded by a plethora of natural landmarks and attractions. One of the notable landmarks nearby is Bukit Perangin, a magnificent hill that offers panoramic views of the surrounding countryside. Adventure enthusiasts can embark on a thrilling trek up the hill, immersing themselves in the lush greenery and enjoying the refreshing breeze that accompanies them along the way. For those seeking a cultural experience, Ayam Warisan Venture is a must-visit landmark located in close proximity to the resort. This unique venture showcases the rich heritage of Malaysia through its traditional Malay village setting. Visitors can explore the traditional houses, witness cultural performances, and savor authentic local cuisine, allowing them to truly immerse themselves in the local culture. Whether you're a nature lover or a culture enthusiast, The Jerai Hill Resort's surrounding landmarks and attractions offer a diverse range of experiences for everyone. From the breathtaking views of Bukit Perangin to the cultural immersion at Ayam Warisan Venture, there is something for every traveler to enjoy during their stay at this idyllic resort.

Convenient Public Transport Options near The Jerai Hill Resort in Alor Setar, Malaysia

Situated in the charming town of Alor Setar, The Jerai Hill Resort offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short distance away from the resort, you will find the Kobah Bus Terminal. This bustling transportation hub connects you to various destinations within Alor Setar and beyond, allowing you to explore the city and its surrounding areas with ease. Additionally, the resort is also conveniently located near the Kobah Train Station. This railway station provides a convenient mode of transportation for those looking to travel to other parts of Malaysia. With regular train services, you can easily plan day trips to nearby cities or even embark on a scenic train journey to explore the beautiful countryside. Whether you prefer to travel by bus or train, The Jerai Hill Resort's proximity to the Kobah Bus Terminal and Kobah Train Station ensures that you have convenient public transport options right at your doorstep, making it an ideal choice for both leisure and business travelers.

Delicious Local Cuisine and Freshly Baked Treats

When it comes to dining options near The Jerai Hill Resort, guests are in for a treat. Just a short distance away, you will find Restoran Nasi Kandar Haji Ramli, a popular local eatery known for its flavorful and aromatic Nasi Kandar dishes. Indulge in a variety of curries, grilled meats, and fragrant rice, all served with an array of mouthwatering side dishes. For those with a sweet tooth, Kedai Kek dan Roti is the perfect spot to satisfy your cravings. This charming bakery offers a wide selection of freshly baked treats, from delectable cakes to fluffy pastries. Whether you're in the mood for a hearty meal or a delightful dessert, these nearby restaurants are sure to leave you satisfied.

Affordable Luxury: The Jerai Hill Resort's Competitive Pricing

Experience the perfect blend of luxury and affordability at The Jerai Hill Resort in Alor Setar, Malaysia. With an average room price of just $81, this resort offers exceptional value for money. Compared to the average price of a hotel room in Alor Setar, which is $36, The Jerai Hill Resort stands out as an excellent choice for travelers seeking a comfortable and budget-friendly stay. At The Jerai Hill Resort, you can indulge in a range of amenities and services without breaking the bank. Each room is thoughtfully designed with modern furnishings and offers breathtaking views of the surrounding hills. Whether you're a solo traveler, a couple, or a family, you'll find a variety of room options to suit your needs and preferences. With its competitive pricing, The Jerai Hill Resort ensures that you can enjoy a memorable stay without compromising on quality. Book your room today and discover the perfect balance between luxury and affordability at this hidden gem in Alor Setar.

A Delightful Stay Amidst Breathtaking Scenery

Nestled amidst the stunning natural beauty of Alor Setar, The Jerai Hill Resort offers a truly unforgettable experience for couples and families alike. With its clean and comfortable rooms, this resort is highly recommended by satisfied guests. The picturesque surroundings, accompanied by the cool weather, create a serene atmosphere that is perfect for relaxation. Guests also rave about the delicious food served at the resort's restaurant, ensuring a delightful culinary experience. The swimming pool is a hit with both kids and adults, providing endless hours of fun and enjoyment. The sumptuous breakfast is another highlight, leaving guests satisfied and energized for the day ahead. Overall, The Jerai Hill Resort guarantees a happy and enjoyable stay, with friendly staff who go above and beyond to ensure a memorable experience. The resort's lush surroundings, adorned with beautiful flowers and plants, add an extra touch of charm to this idyllic retreat.

A Tranquil Retreat with Exceptional Staff Performance

The Jerai Hill Resort in Alor Setar, Malaysia has garnered a reputation for providing a tranquil and rejuvenating retreat for its guests. With an overall rating of 8.2, this resort has consistently received positive reviews from satisfied customers. One of the standout features of The Jerai Hill Resort is its exceptional staff performance, with a rating of 8.3. Guests have praised the friendly and professional staff who go above and beyond to ensure a memorable stay. In addition to the outstanding staff, this resort also excels in providing value for money, with a rating of 8.0 for value. Guests appreciate the affordable rates coupled with the high-quality amenities and services offered. The resort's facilities, rated at 8.0, are also highly regarded. From the well-maintained swimming pool to the fitness center and spa, guests have access to a range of amenities that cater to their relaxation and leisure needs. Moreover, The Jerai Hill Resort's location has received an impressive rating of 8.8. Situated atop a hill, guests are treated to breathtaking views of the surrounding lush greenery and the city below. The serene and picturesque setting allows guests to unwind and immerse themselves in the beauty of nature. With its tranquil ambiance, exceptional staff performance, and remarkable value for money, The Jerai Hill Resort offers a truly memorable and enjoyable experience for all who visit.

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Amenities and facilities

Excellent8.5

Facilities

Most talked about facilities

Languages spoken
  • English
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Garden
  • Hiking
  • Karaoke
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Breakfast [buffet]
  • Coffee shop
  • Halal breakfast
  • Restaurant [halal]
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
Services and conveniences
  • Business facilities
  • Concierge
  • Daily housekeeping
  • Doorman
  • Elevator unavailable
  • Food delivery
  • Gift/souvenir shop
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Fan
  • Free bottled water unavailable
  • Shower

Food and dining

Restaurants on site
Restaurant
  • Menu: Buffet

Location

Jalan Kaki Bukit, Lebuhraya Gurun, Yan, Alor Setar, Malaysia, 08300

Exceptional9.1

Location

Airports
  • Sultan Abdul Halim Airport (AOR)
    44.5 km
  • Penang International Airport (PEN)
    58.4 km
Hospital or clinic
  • Klinik Desa Kampung Setar
    3.6 km

What's nearby

Popular landmarks
  • Rumah Kelahiran Mahathir
    36.1 km
  • Pekan Rabu Complex
    36.5 km
  • City Plaza Alor Setar Shopping Mall
    36.5 km
  • Muzium Di Raja
    36.7 km
  • Zahir Mosque
    36.9 km
  • Aman Central
    37.3 km
  • Menara Alor Setar Tower
    37.5 km
  • Wat Nikrodharam
    37.6 km
  • Kedah State Museum
    38.5 km
  • Kedah Paddy Museum
    45.4 km
Nearby landmarks
  • Gunung Jerai
    990 m
  • Titi Hayun
    3.4 km
  • Klinik Desa Kampung Setar
    3.6 km
  • Klinik Desa Teroi
    5.5 km
  • Hospital Yan
    6.1 km
  • Klinik Desa Sungai Yan
    6.3 km
  • Poliklinik Harmoni
    6.9 km
  • Klinik Kesihatan Guar Chempedak
    7.0 km
  • Bukit Labu
    7.0 km
  • Rama Kelinik
    7.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)25 MYR
The property
  • Year property opened2009
  • Number of rooms 72
  • Number of restaurants1

Reviews of The Jerai Hill Resort from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.8
  • 8.4
  • 10
  • 10
  • 10
  • 9.6
  • 9.6
  • 10
  • 6.8

Most recent

  • Location score 9.1 out of 10 and is a high score in Alor Setar
    Location9.1
  • Service score 8.7 out of 10 and is a high score in Alor Setar
    Service8.7
  • Cleanliness score 8.5 out of 10 and is a high score in Alor Setar
    Cleanliness8.5
  • Facilities score 8.5 out of 10 and is a high score in Alor Setar
    Facilities8.5
  • Value for money score 8.5 out of 10 and is a high score in Alor Setar
    Value for money8.5
  • Room comfort and quality score 7.1 out of 10
    Room comfort and quality7.1
High score for Alor Setar

Rating

9+ Exceptional (779)
8-9 Excellent (188)
7-8 Very Good (311)
6-7 Good (100)
<6 Below Expectation (138)

Review summary

Powered by OpenAI

Guests rave about the breathtaking view and picturesque surroundings, which make for a serene getaway. The staff are exceptionally friendly and offer top-notch service. The delicious food options and impressive breakfast spread are beloved by many. Additionally, the location is ideal for nature lovers, with easy access to the mountains and hiking trails.

Few guests have commented on the room cleanliness, especially bathroom, while some feel facilities and food are overpriced compared to high room rates.

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Room view

Mentioned in 117 reviews
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95% Positive
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4% Unfavourable

Cleanliness

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Service

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Atmosphere

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Location

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Room comfort

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Breakfast

Mentioned in 62 reviews
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Restaurant options

Mentioned in 57 reviews
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Nature

Mentioned in 44 reviews
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Showing 1,516 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    shafie from Malaysia
    Couple
    Premier
    Stayed 1 night in December 2025

    “Nice & perfection ”

    Here’s a polished, positive hotel review you can use or customize: --- **⭐️⭐️⭐️⭐️⭐️ 5/5 – A Wonderful Stay!** I recently stayed at this hotel and had an exceptional experience from start to finish. The staff were incredibly welcoming, friendly, and always ready to help with anything I needed. The room was spotless, beautifully decorated, and equipped with everything to make my stay comfortable. The bed was extremely cozy, and I slept better than I have in weeks. The amenities were top-notch as well—great Wi-Fi, a lovely pool, and a well-maintained fitness center. I especially enjoyed the breakfast; it offered a wide variety of fresh and delicious options. The location was perfect Overall, this hotel exceeded all my expectations. I would absolutely stay here again and highly recommend it to anyone looking for comfort, quality service, and a relaxing experience.

    Reviewed December 07, 2025
  2. 8.8
    Excellent
    Mohd from Malaysia
    Family with young children
    Executive
    Stayed 1 night in November 2025

    “Breathtaking Views and Chill place like Cameron Highland.”

    ​The Experience ​The Drive Up: Be prepared for the journey! The road up Gunung Jerai is narrow and steep with many sharp bends. You really need to focus and drive carefully. Once you reach the top, the security will ask for your booking confirmation before directing you to the resort’s parking area. ​The Unit: We stayed in an Executive unit. One thing to note is that there are stairs to access the room. Since it rained during our stay, the steps became quite slippery, so watch your step. ​The View: Absolutely outstanding. Once the rain cleared and the mist lifted, we were treated to a stunning panoramic view of the green paddy fields and the sea in the distance. It’s magical. During our night walk the weather board shows 21degC after the rain. ​Dining: Breakfast was provided with a decent variety of choices. I’d rate it as average, but there’s enough selection to start your day right.

    Reviewed March 26, 2026
  3. 8.0
    Excellent
    Zhen from Malaysia
    Group
    Executive
    Stayed 1 night in June 2025

    “A Hidden Gem in the Hills”

    From the moment we arrived at The Jerai Hill Resort, nestled atop Mount Jerai (3,937 ft), we were captivated by the lush surroundings and crisp hilltop air. The hydrangeas, well‑manicured gardens, and sweeping vistas of paddy fields and the sea provided a postcard‑perfect backdrop to our stay. Our wooden‑furnished chalet was spacious, impeccably clean, and well‑equipped with modern amenities including a flat‑screen TV, minibar, and hot showers. Wake‑up views from the balcony as mist rolled in were simply unforgettable. Despite the cooler, fog‑kissed weather, it was refreshing—not too cold, just right for sipping coffee and taking in the scenery. What truly stood out was the excellent service. The front desk and housekeeping team were attentive, friendly, and efficient. The in‑house Puncak Kedah Restaurant exceeded expectations with an international menu and a hearty breakfast buffet. The curry dishes were particularly flavorful and satisfying. Facilities such as the outdoor pool, playground, games room, as well as jungle trekking, buggy rides, and table tennis, added a lot of fun for all ages. Plus, free parking and public‑area Wi‑Fi were convenient extras. Overall, this resort strikes a perfect balance between serene nature, family‑friendly fun, cozy rooms, and top-notch hospitality. Highly recommended for couples, families, or anyone craving a peaceful hill retreat. We can’t wait to return!

    Reviewed June 26, 2025
  4. 10.0
    Exceptional
    Ameera from Malaysia
    Couple
    Premier
    Stayed 2 nights in November 2025

    “Staycation”

    Stayed here for 3 days 2 nights to unwind and run away from the hectic life. Me and my mom had the best stay here. Since we came during the monsoon season, it was raining but the view is still breathtaking when the clouds clear up. It's cold so make sure to bring enough socks and jacket to warm up. The hotel room is amazing, clean and private. The staff all were very pleasent. The food are amazing and surprisingly affordable considering there's only 1 main restaurant there. I use my own car to drive up the mountain although if you can afford it, please take the van. The van for people staying at the hotel and people come for a day visit price are not the same. The hotel doesnt own the company for the van so you have to strike up a deal with the van people to make it worth it.

    Reviewed November 27, 2025
  5. 8.8
    Excellent
    Dalila from Malaysia
    Family with young children
    Premier
    Stayed 1 night in June 2025

    “Perfect Family Getaway”

    We had a lovely family birthday staycation at Jerai Hill Resort. The cool weather, beautiful views and calm surroundings made it a perfect escape. Spacious room, comfy bed, and great facilities — our kids loved the pool with the slide and the playground. Staff were friendly and helpful. Do note that the road up to the resort has lots of sharp bends, so drive slowly and carefully. Water pressure in Room 408 was low, and we found some trash under the bed (which staff quickly cleaned). Also, there’s no buggy service, so carrying luggage can be tiring if your room is far. Still, a great place to relax, enjoy nature, and escape the city.

    Reviewed July 18, 2025
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