This property is in high demand!
3 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

This hotel is very recommended if you are in Singkawang.

Comfortable and spacious ❤️

Perfect place for family
Great shopping mall beside hotel.
Free Wi-Fi
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
Water sports
3 travelers have booked today.
Based on 4,007 verified reviews
9.3
9.1
9.0
8.8
8.8
Location rating score
| Value for money | 8.8 |
| Distance to city center | 2 KM |
| Location rating | 9.3 |
8.9
Excellent
Garden view
9.8
Exceptional
Mountain view
2 bathrooms
8.8
Excellent
Garden view
8.9
Excellent
Garden view
8.9
Excellent
Garden view
8.8
Excellent
8.5
Excellent
City view
8.9
Excellent
Mountain view
You can enjoy your stay at Swiss-Belinn Singkawang far more by enjoying the property's accessible spa services that are offered for all its guests to make your evening or night even better.
The average travel time to get from Swiss-Belinn Singkawang to the airport is 150 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.
The typical room rate for Swiss-Belinn Singkawang in the past month is 989503.98 IDR, compared to city's average of 1321482.99 IDR.
Verified solo travelers that have stayed at this property have given Swiss-Belinn Singkawang an average rating of 9.0. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
Past business travelers that have stayed at this property have given Swiss-Belinn Singkawang an average rating of 8.6. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.
Past couple travelers that have stayed at this property have given Swiss-Belinn Singkawang an average rating of 9.2. You can look up on more descriptive customer critiques, and responses by filtering for a specific type of verified guest travelers down in the review section.
Past local travelers that have stayed at this property have given Swiss-Belinn Singkawang an average rating of 9.2. You can look up on more in depth customer evaluations, and responses for this property down in the review section.
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified hours may be charged an additional fee.
The closest airport to Swiss-Belinn Singkawang is Supadio Airport, 125.0 km away.
Wake up to a great buffet breakfast at Swiss-Belinn Singkawang. Travelers can enjoy breakfast offered with an additional charge of 150000 IDR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

Experience Comfort and Convenience at Swiss-Belinn Singkawang
Welcome to Swiss-Belinn Singkawang, a charming 3-star hotel located in the vibrant city of Singkawang, Indonesia. With its prime location just 2 kilometers away from the city center, this hotel offers a perfect blend of comfort and convenience for both business and leisure travelers.
Swiss-Belinn Singkawang boasts a total of 217 well-appointed rooms, ensuring a comfortable and relaxing stay for every guest. Each room is thoughtfully designed with modern amenities and stylish decor, providing a cozy sanctuary after a long day of exploring the city or attending business meetings. Whether you're traveling solo, with a partner, or with your family, you'll find the perfect accommodation to suit your needs.
Check-in at Swiss-Belinn Singkawang begins at 2:00 PM, allowing you ample time to settle in and start your stay on a relaxed note. The hotel's friendly and attentive staff will be there to assist you with a seamless check-in process, ensuring a warm welcome and a hassle-free start to your stay. And when it's time to bid farewell to this wonderful hotel, check-out is until 12:00 PM, giving you plenty of time to pack up and prepare for your onward journey.
Families traveling with young children will be delighted to know that Swiss-Belinn Singkawang has a child policy that allows children between the ages of 3 to 4 to stay free of charge. This thoughtful policy ensures that families can enjoy a memorable and budget-friendly vacation without any additional charges for their little ones. It's just one of the many ways this hotel goes above and beyond to cater to the needs of its guests.
Built in 2016, Swiss-Belinn Singkawang is a relatively new addition to the city's hospitality scene. Its modern facilities, attentive service, and prime location make it an ideal choice for both business and leisure travelers. Whether you're visiting Singkawang for business meetings, exploring the city's cultural attractions, or simply seeking a relaxing getaway, Swiss-Belinn Singkawang is the perfect base for your stay. Book your stay today and experience the comfort and convenience that this charming hotel has to offer.
Indulge in Relaxation and Entertainment at Swiss-Belinn Singkawang
At Swiss-Belinn Singkawang, guests can immerse themselves in a world of relaxation and entertainment. The hotel offers a range of entertainment facilities to ensure a memorable stay for every guest.
For those seeking ultimate relaxation, the hotel features a luxurious spa where guests can indulge in rejuvenating massages and treatments. Unwind and let the skilled therapists melt away your stress and tension, leaving you feeling refreshed and revitalized. Whether you prefer a traditional Indonesian massage or a soothing aromatherapy session, the spa at Swiss-Belinn Singkawang has it all.
In addition to the spa, the hotel also boasts a well-equipped fitness center. Stay active and maintain your fitness routine during your stay with state-of-the-art exercise equipment and facilities. Whether you prefer cardio workouts or strength training, the fitness center has everything you need to stay in shape.
After a day of relaxation or working up a sweat, guests can enjoy some leisure time at the hotel's entertainment lounge. Play a game of pool with friends or challenge yourself with a variety of board games. The entertainment lounge provides a cozy and inviting atmosphere for guests to unwind and have fun.
Swiss-Belinn Singkawang ensures that guests have a truly enjoyable and entertaining stay with their exceptional entertainment facilities. Whether you're looking to relax, stay active, or have some fun, this hotel has it all.
Stay Active and Have Fun at Swiss-Belinn Singkawang's Sports Facilities
Swiss-Belinn Singkawang is the perfect destination for sports enthusiasts looking to stay active and have fun during their stay. With a range of top-notch sports facilities, guests can enjoy a variety of activities without ever leaving the hotel premises.
Take a dip in the indoor pool, where you can swim a few laps or simply relax and unwind. The pool area is beautifully designed, providing a serene ambiance for a refreshing swim. If you prefer to soak up the sun, head to the outdoor pool and bask in the tropical surroundings while enjoying a leisurely swim.
For those who like to pump up their adrenaline, the fitness center is fully equipped with state-of-the-art machines and equipment. Whether you're into cardio or strength training, you'll find everything you need to maintain your fitness routine. Additionally, the hotel offers non-motorized water sports activities, allowing guests to try their hand at paddleboarding, kayaking, or canoeing. Get ready for an exhilarating experience as you explore the crystal-clear waters and stunning coastline of Singkawang.
Convenient Facilities at Swiss-Belinn Singkawang
At Swiss-Belinn Singkawang, guests can enjoy a range of convenient facilities that cater to their every need. The hotel offers a laundry service, ensuring that guests can have their clothes cleaned and ready for use throughout their stay. Additionally, room service is available, allowing guests to indulge in delicious meals and snacks from the comfort of their own rooms.
For the safety and security of guests, Swiss-Belinn Singkawang provides safety deposit boxes where valuable belongings can be stored. The hotel also offers Wi-Fi in public areas, ensuring that guests can stay connected and browse the internet effortlessly.
Furthermore, Swiss-Belinn Singkawang features a designated smoking area for those who wish to smoke. The hotel also provides free Wi-Fi in all rooms, allowing guests to stay connected and entertained from the privacy of their own accommodations.
To make guests' stay even more convenient, Swiss-Belinn Singkawang offers luggage storage facilities, allowing guests to securely store their belongings before check-in or after check-out. Finally, the hotel provides daily housekeeping services to ensure that rooms are kept clean and tidy throughout the guests' stay. With these convenient facilities, guests can enjoy a hassle-free and comfortable experience at Swiss-Belinn Singkawang.
Convenient and Hassle-Free Transport Facilities at Swiss-Belinn Singkawang
At Swiss-Belinn Singkawang, we prioritize the comfort and convenience of our guests, and our transport facilities reflect just that. To ensure a hassle-free stay, we offer a car park free of charge, allowing you to conveniently park your vehicle without any additional cost or worry. Whether you are traveling by car or renting one during your stay, our spacious car park provides ample space for your vehicle, ensuring a stress-free arrival and departure experience. With our complimentary car park, you can explore the beautiful city of Singkawang at your own pace, knowing that your vehicle is securely parked just steps away from the hotel.
Delicious Dining Experiences at Swiss-Belinn Singkawang
Indulge in a culinary journey like no other at Swiss-Belinn Singkawang, where a range of dining options await you. Start your day off right with a scrumptious breakfast buffet, offering a wide selection of local and international dishes to suit every palate. Whether you prefer a hearty breakfast or a light and healthy meal, the buffet has something for everyone.
For those seeking a more intimate dining experience, the hotel's restaurant is the perfect choice. With its cozy ambiance and attentive service, you can savor delectable dishes crafted by talented chefs using the freshest ingredients. From traditional Indonesian specialties to international favorites, the restaurant offers a diverse menu that will satisfy even the most discerning taste buds.
If you prefer to dine in the comfort of your own room, Swiss-Belinn Singkawang also offers convenient room service. Simply place your order and enjoy a delicious meal delivered right to your doorstep. Whether you're craving a late-night snack or a full-course dinner, the room service menu has a wide variety of options to choose from.
Rest assured, your dining experience at Swiss-Belinn Singkawang will be complemented by the hotel's impeccable daily housekeeping service, ensuring that every meal is enjoyed in a clean and comfortable environment. So, whether you're a food lover or simply looking for a satisfying meal, Swiss-Belinn Singkawang's dining facilities are sure to leave you craving for more.
Luxurious and Comfortable Rooms at Swiss-Belinn Singkawang
Experience a delightful stay at Swiss-Belinn Singkawang with its wide range of room offerings. Whether you are a business traveler or a leisure guest, this hotel has the perfect room for you.
Indulge in the spaciousness of the Business Room, measuring 45 square meters and featuring a luxurious King Bed. For a cozy and intimate stay, the Deluxe Queen room offers 24 square meters of space with a comfortable Queen Bed. Traveling with a companion? The Deluxe Twin room provides 24 square meters of space and is equipped with two Single Beds.
By booking your stay at Swiss-Belinn Singkawang through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates for all room types, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and make your reservation in just a few clicks. Say goodbye to the stress of finding the perfect accommodation and let Agoda take care of your booking needs.
Discover the Vibrant Heart of Singkawang City Center
Nestled in the picturesque region of West Kalimantan, Singkawang City Center is a bustling hub that beautifully blends modernity with rich cultural heritage. This vibrant area is characterized by its lively streets, adorned with a mix of contemporary architecture and traditional Indonesian elements. Visitors can explore an array of shops, from local boutiques offering unique handicrafts to well-known retail chains, making it a perfect destination for both souvenir hunting and indulging in retail therapy. The aroma of street food wafts through the air, inviting you to sample local delicacies that reflect the diverse culinary traditions of the region.
As you wander through Singkawang City Center, you'll encounter a variety of attractions that cater to all interests. The area boasts several parks and recreational spaces, perfect for a leisurely stroll or a family picnic. Don't miss the chance to visit the iconic Singkawang Grand Mall, a popular shopping destination that offers everything from fashion to electronics, alongside a selection of dining options where you can savor both local and international cuisine. With its vibrant atmosphere and welcoming community, Singkawang City Center serves as an ideal starting point for exploring the beauty and culture of Singkawang, making it a must-visit for travelers seeking an authentic Indonesian experience.
Getting to Swiss-Belinn Singkawang from Nearby Airports
Traveling to Swiss-Belinn Singkawang is a seamless experience, especially when arriving at the nearest airport, Supadio International Airport (PNK), located approximately 150 kilometers away in Pontianak. Upon landing, you have several convenient options to make your way to the hotel. The most straightforward choice is to hire a taxi or book a ride-sharing service, which can take you directly to the hotel in about 3 to 4 hours, depending on traffic conditions. The scenic route will take you through lush landscapes and charming local villages, offering a glimpse of the beautiful West Kalimantan region.
Alternatively, if you prefer a more adventurous approach, consider renting a car at the airport. This option allows you to explore the area at your own pace, stopping along the way to enjoy the local sights and cuisine. As you drive towards Singkawang, you'll find that the roads are well-maintained, and the journey is quite picturesque. Once you arrive at Swiss-Belinn Singkawang, you'll be greeted by modern amenities and a warm atmosphere, making it the perfect base for your exploration of Singkawang City.
Discover the Vibrant Surroundings of Swiss-Belinn Singkawang
Nestled in Singkawang, Indonesia, Swiss-Belinn Singkawang offers a convenient base to explore the vibrant surroundings. Just a stone's throw away from the hotel, you'll find Bajau Beach, a picturesque stretch of coastline that beckons with its golden sands and crystal-clear waters. Whether you're looking to soak up the sun, take a refreshing dip, or simply enjoy a leisurely stroll along the shore, Bajau Beach offers the perfect escape from the hustle and bustle of everyday life.
For those seeking cultural immersion, a visit to Tri Dharma Bumi Raya Temple is a must. This majestic temple, located in the heart of Singkawang, showcases stunning architecture and intricate details that are sure to captivate your senses. Immerse yourself in the rich traditions and beliefs of the local community as you explore the temple's vibrant halls and courtyards.
If you're a food enthusiast, Pasar Cu Nyuk is a culinary paradise that should not be missed. This bustling market is renowned for its wide variety of local delicacies, offering a sensory feast for the taste buds. Indulge in mouthwatering dishes such as Cu Nyuk, a delicious pork dish that is a specialty of the region. From fresh produce to street food stalls, Pasar Cu Nyuk is a treasure trove for food lovers seeking an authentic taste of Singkawang.
With its prime location, Swiss-Belinn Singkawang offers easy access to these landmarks and attractions, ensuring that your stay is filled with memorable experiences and discoveries.
Delicious Dining Options Nearby
When it comes to dining options near Swiss-Belinn Singkawang, guests are spoiled for choice. Just a short stroll away, you'll find Warkop Nikmat, a cozy café known for its aromatic coffee and delectable pastries. If you're in the mood for traditional Indonesian cuisine, head to Kampung Batu Restaurant, where you can savor authentic local dishes bursting with flavors. For those craving a hearty bowl of beef meatball soup, Baso Sapi 68 is a must-visit. And if you're looking for a taste of local Javanese cuisine, RM Pondok Dipoenegoro is the place to be, offering a wide range of delicious dishes. With such a diverse array of dining options nearby, Swiss-Belinn Singkawang ensures that every guest's culinary desires are catered to.
Discover Vibrant Shopping Landmarks
When staying at Swiss-Belinn Singkawang, you'll find yourself surrounded by vibrant shopping landmarks. Just a short distance away, you can explore the Multi Motor Yamaha showroom, where you can browse and purchase the latest models of Yamaha motorcycles and accessories. For a more extensive shopping experience, head to Singkawang Grand Mall, located nearby. This modern shopping center offers a wide range of stores, from fashion boutiques and electronics outlets to specialty shops and supermarkets. Whether you're looking for trendy fashion items or daily necessities, Singkawang Grand Mall has it all. After a day of shopping, you can relax and unwind at the hotel, knowing that you are just moments away from these exciting shopping destinations.
Affordable Luxury at Swiss-Belinn Singkawang
Indulge in a luxurious stay without breaking the bank at Swiss-Belinn Singkawang. With an average room price of just $39, this hotel offers exceptional value for money in comparison to the average price of a hotel room in Singkawang, which stands at $33.
At Swiss-Belinn Singkawang, you can experience the perfect blend of comfort, style, and affordability. Each room is tastefully decorated and well-appointed with modern amenities, ensuring a relaxing and enjoyable stay. From cozy single rooms to spacious suites, there is an accommodation option to suit every traveler's needs.
With its prime location in Singkawang, guests can easily explore the city's attractions and immerse themselves in its vibrant culture. Whether you're visiting for business or leisure, Swiss-Belinn Singkawang offers a cost-effective choice without compromising on quality or service. Book your stay today and discover the exceptional value that awaits you at Swiss-Belinn Singkawang.
Clean, Friendly Staff, and Great Value for Money at Swiss-Belinn Singkawang
Swiss-Belinn Singkawang is highly praised by its guests for its cleanliness, friendly staff, and excellent value for money. With a variety of positive reviews, it is clear that this hotel offers a pleasant stay for its guests. The breakfast buffet is particularly impressive, with a great variety of food to choose from. Guests also appreciate the hotel's facilities, which are described as very good. The rooms at Swiss-Belinn Singkawang are spacious and well-equipped, making it an ideal choice for families. With its excellent service and complete amenities, Swiss-Belinn Singkawang is considered by many as the best hotel in Singkawang.
A Memorable Stay at Swiss-Belinn Singkawang
Discover the perfect blend of comfort, value, and exceptional service at Swiss-Belinn Singkawang. With an impressive overall rating of 8.7, this hotel has consistently received positive reviews from satisfied guests. From the moment you step into the stylish lobby, you'll be greeted by friendly and attentive staff who are dedicated to ensuring your stay is nothing short of remarkable.
One of the standout features of Swiss-Belinn Singkawang is its excellent value for money. With an impressive rating of 8.5 for value, guests can enjoy top-notch amenities and services without breaking the bank. Whether you're traveling for business or leisure, this hotel offers a range of facilities that cater to your every need. From a well-equipped fitness center to a refreshing swimming pool, you'll find everything you need to unwind and relax during your stay.
Cleanliness is a top priority at Swiss-Belinn Singkawang, as reflected in its outstanding rating of 8.8. The hotel takes great pride in maintaining a pristine environment for its guests. From the immaculate rooms to the spotless common areas, every corner of the hotel exudes a sense of cleanliness and hygiene. You can rest assured that your stay at Swiss-Belinn Singkawang will be a comfortable and hygienic experience.
Excellent8.8
Facilities
Exceptional9.3
Location

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Check-in and Check-out Time Check-in: From 14:00 Check-out: Before 12:00
Location Swiss-Belinn Singkawang is located in area / city West Singkawang. Located in Singkawang Grand Mall area, offering one stop service where guest may find all their needs just through by connection door between hotel and mall. Here is one and only place in Singkawang where Hotel & Mall are centered in unity.
About Swiss-Belinn Singkawang Have a comfortable stay with our various types of rooms in the 2 Towers. We have Deluxe Room, Superior Deluxe, Business Suites 1, Executive Suites and President Suites in Tower 1 and Premier Deluxe Garden View, Grand Deluxe, Business Suite 2 in Tower 2. Enjoy the various entertaining facilities for you and the whole family at Swiss-Belinn Singkawang, a wonderful accommodation for your family holiday. From business event to corporate gathering, Swiss-Belinn Singkawang provides complete services and facilities that you and your colleagues need. With 8 meeting rooms and a ballroom which can accommodate up to 1,100 guests. It’s ideal to host small business meetings, training, an intimate wedding reception or dinner and private party. Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Swiss-Belinn Singkawang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Savor your favorite dishes with special cuisines from Swiss-Belinn Singkawang exclusively for you. WiFi is available within public areas of the property to help you to stay connected with family and friends. Swiss-Belinn Singkawang is a hotel with great comfort and excellent service according to most hotel's guests. With all facilities offered, Swiss-Belinn Singkawang is the right place to stay.
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Excellent
10 most recent verified ratings received by the property
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Located next to Grand Mall Singkawang, this hotel is a solid choice for those who want to be in the heart of the city. The staff is praised for being friendly and helpful. Rooms are clean and spacious, with comfortable beds. The breakfast has a great variety of local delicacies and is enjoyed by many guests.
Though breakfast is generally good, there have been some comments about its limited choices. Guests have also noted that some rooms and toilets have a distinct odor that can be unpleasant.
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Breakfast is quite delicious and got a good variety eg porridge, delicious omelette, nasi goreng, fried mihoon, pudding, salad, fruits. The mountain and city view from my room is beautiful. Just a pity, during the sunset time, the weather is cloudy. Nevertheless, the view from the swimming pool next to the restaurant of Tower 1 is nice. The Singkawang Grand Mall is just next door, just walk over. If you want to park the car under the shade, you need to park it further. Otherwise you can park it in front of the hotel, if it's not raining.
Dear Valued Guest, Warmest greetings from Swiss-Belinn Singkawang Thank you for sharing your wonderful review. We’re delighted to hear that you enjoyed the clean and spacious room, the beautiful mountain and city views, as well as our breakfast variety. We’re also pleased that you enjoyed the swimming pool view and found our location convenient, with Singkawang Grand Mall just next door. We look forward to welcoming you back and hope to provide an even more memorable stay on your next visit. Warm regards, Hamdany General Manager
1st time to Singkawang, this is the BEST HOTEL, Singkawang has to offer. There are 2 towers. Tower 1 is above the Grand Singkawang Mall (better access to swimming pool) and Tower 2 is not far, walking distance to it. Very lively aa cloaing new year, many at mall and fun fair concerts outside of the mall. There is a cinema and lots of eateries in the mall. Ask which Tower is your room first upon arrival because each Tower, is where you will check in and out, and access your room floor. Staff: Friendly and helpful. No deposit asked. Lobby: Clean and comfortable. Wifi: Ok, sometimes strong sometimes nothing. Parking spaces: ample parking spaces, free parking for hotel tenants, and there are designated parking spaces for the hotel tenants. Room: Very huge and spacious. Garden view is just artificial garden LOL, better get city view. Only 1 keycard given, can ask for 1 more, without any charge. Because you need the key card to access floors, good security and need keycard to slot in for room electricity, cant use other cards. Bed: Very comfortable, only 2 pillows per bed, no extra, no bolster. Bathroom: spacious, but a little bit slippery, some pooling and water mark smell sometimes. Shower pressure, a bit slow because the shower head needs deep cleaning. Water heater good. Toilet with hose water bidet. Toilet anemities basic with toothpaste toothbrush. TV cant change channel, battery problem. Only advertisement. Charging ports ok, some local and some international ports yay. Overall: ok, the best Singkawang has to offer. A must if going to Singkawang 🥰
Dear Mr. Dick, Warmest greetings from Swiss-Belinn Singkawang Thank you for choosing Swiss-Belinn Singkawang as your accommodation in Singkawang. We are honored to received such a positive comment from your good experience with us, hearing that you are pleased with our service, facilities and location will always motivate us. Your valuable feedback also has been shared to our team for better improvement. Once again, thank you for your kind feedback and looking forward to welcome you back. Best regards, Hamdany General Manager
Saya adlh tamu OTA via aplikasi Agoda dan saya ga paham bhw adanya perbedaan tower namun pada kesempatan ini sy ingin berterima kasih kepada Mba Devi (FO) yg telah membantu memgupgrade kamar sy yg tadinya di Tower 2 ke Tower 1 di kamar 515 dengan view yg amazing menurut saya dan ini mood booster sy saat bekerja di kamar sembari melihat pemandangan pegunungan. So utk manajemen, sy melihat Mba Devi punya potensi utk dpt menjadi FOM kelak krn dia pny problem solving yg baik, tutur kata yg ramah dan pelayanan yg diberikan sangat baik. Saya pribadi merasa sangat terbantu dengan pelayanan yg diberikan oleh beliau. Utk properti sy rasa cukup ok utk kebersihannya. Acnya juga dingin, air juga lancar hny saja flusher sedikit kurang kencang semprotannya padahal keran sudah sampai full sy putar. Utk pencahayaan ok. Ada bbrp masukkan utk manajemen yaitu : 1. Tidak adanya nomor extention yg tercantum di kamar sehingga bingung bilamana mau hubungi FO, Resto ataupun HK, sampai malam ini ketika saya hendak meng order minuman, sy asal mencet nomor extention. Kurang lebih 10 menitan baru sy dapatkan nomor extentionnya FO, itupun asal mencet aja. 2. Lantai kamar mandi sangat licin bilamana dlm kondisi basah, ini perlu menjadi perhatiannya. Ini sgt berbahaya bagi anak kecil atau lansia. Sy bisa berkata demikian karena sudah hampir 3x terpeleset secara ga sengaja. But overall Swiss Bellinn Skw direkomendasikan buat anda yg ingin staycation bersama keluarga karena sgt dekat dengan kuliner dan pusat perbelanjaan. Sukses selalu Swiss Bellinn Skw.
Kepada Bapak Kevin, Salam hangat dari Swiss-Belinn Singkawang Terima kasih sudah menginap bersama kami dan meluangkan waktu untuk memberikan komentar bapak selama menginap. Kami senang sekali apabila bapak menikmati pengalaman menginap bapak dan puas dengan pelayanan salah satu staff kami. Semoga komentar positif bapak dapat memotivasi untuk terus memberikan pelayanan terbaik. Kami sangat berterima kasih atas masukan yg bapak berikan untuk perbaikan kami kedepannya mengenai fasilitas kamar, pelayanan kami. Kenyamanan dan keamanan tamu merupakan prioritas bagi kami. Semoga kami dapat menyambut kehadiran bapak kembali. Salam hangat, Hamdany General Manager
The business trip to Singkawang city was booked through Agoda at Swiss-Bellin Hotel. The check-in process was quick, and while waiting, we enjoyed the welcome drink provided. The facilities in the room we booked were very complete, starting from an electric kettle with coffee, tea, and sugar. A very nice and large work desk. The room was also quite spacious. A hair dryer was also provided in the room. Quality soap and shampoo were available in the bathroom. Complete! The breakfast provided was very varied and tasted great. We could also order fried eggs, scrambled eggs, or omelets made fresh upon request. The hotel’s location, which is connected to a mall, made it easy for us to find food or other necessities. Its strategic location in Singkawang facilitated our business trip. If I go to Singkawang again, I will definitely stay here again. Thank you Swiss-Bellin and Agoda.
Dear Bapak Muhammad, Salam hangat dari Swiss-Belinn Singkawang... Terima kasih telah memilih dan menginap di Swiss-Belinn Singkawang, serta terima kasih telah meluangkan waktu berharga Anda untuk memberikan untuk memberikan komentar positif anda mengenai pelayanan, fasilitas di kamar, sarapan pagi, serta lokasi hotel kami yg berada di Singkawang Grand Mall. Semoga kami dapat menyambut bapak kembali di kemudian hari. Salam hangat, Hamdany General Manager
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Fitness center
“Spend My Last Time In Singkawang With Swiss Belinn Singkawang”
Selamat siang, Saya adlh tamu OTA via aplikasi Agoda dan saya ga paham bhw adanya perbedaan tower turut mempengaruhi tipe kamar namun pada kesempatan ini sy ingin berterima kasih kepada Mba *** (FO) yg telah membantu mengupgrade kamar sy yg tadinya di Tower 2 ke Tower 1 dengan alasan Tower 2 sedang maintenance, di kamar *** dengan view yg amazing menurut saya dan ini mood booster sy saat bekerja di kamar sembari melihat pemandangan pegunungan. Teruntuk manajemen Swiss Belinn Skw, sy melihat Mba *** punya potensi utk dpt menjadi FOM kelak krn dia pny problem solving yg baik, tutur kata yg ramah dan pelayanan yg diberikan sangat baik termasuk ketika sebelum jam check in, saya sudah tiba dan menitipkan tas dan atad inisiatif beliau, tas sy dimasukkan ke luggage storage. Saya pribadi merasa sangat terbantu dengan pelayanan yg diberikan oleh beliau (03 Sept 2025). Hal ini sgt kontras dgn staff FDA lainnya (sy kurang tau namanya) pada saat sy sarapan pagi di hari sy check out (06 Sept 2025) sy menitipkan tas/koper dengan maksud supaya pada saat jam check out (rencana check out jam 11.30) sy tidak kesulitan membawa barang bawaan tp tas/koper sy dibiarkan tergeletak di samping meja FO tanpa adanya inisiatif dr FDA in charge utk dimasukkan sementara ke luggage storage. Dr sini saha seharusnya pihak manajemen sudah bisa mengambil kesimpulan FDA mana yg memiliki problem solving yg disertai excellent service. Sy menyampaikan ini bukan maksud utk menjatuhkan siapapun hny saja utk evaluasi dan pihak manajemen memberikan reward yg sudah seharusnya diterima oleh pihak yg berhak utk menerimanya. Dan satu hal lg, sy sampaikan ini secara objektif bukan subjektif karena sy betul² tidak mengenal Mba Devi ataupun FDA yg in charge saat hari dimana sy check out. Utk properti sendiri ada bbrp masukkan utk manajemen yaitu : 1. Kamar *** - Tidak adanya nomor extention yg tercantum di kamar sehingga bingung bilamana mau hubungi FO, Resto ataupun HK. - Lantai kamar mandi sangat licin bilamana dlm kondisi basah, ini perlu menjadi perhatiannya. Ini sgt berbahaya bagi anak kecil atau lansia. Sy bisa berkata demikian karena sudah hampir 3x terpeleset secara ga sengaja. 2. Kamar *** - Kamar lebih luar drpd kamar *** dan dilengkapi dengan balkon. - TV agak susah cari channelnya. - Ada bbrp spot yg kurang rapi pengerjaannya spt cover lampu yg tidak tertutup rapat (foto terlampir) - Head showernya juga sering lepas, kemarin sempat lepas namun sy sambungkan kembali. But overall Swiss Belinn Skw sgt direkomendasikan buat siapapun yg ingin staycation bersama keluarga karena sgt dekat dengan kuliner dan pusat perbelanjaan. Maaf tak bermaksud rewel namun semua tidak lebih agar Swiss Belinn menjadi hotel yg lebih baik lagi dr waktu ke waktu. Sukses selalu Swiss Belinn Skw.
Kepada Bapak Kevin, Salam hangat dari Swiss-Belinn Singkawang Terima kasih sudah menginap bersama kami dan meluangkan waktu untuk memberikan komentar bapak selama menginap. Kami senang sekali apabila bapak menikmati pengalaman menginap bapak dan puas dengan pelayanan salah satu staff kami. Semoga komentar positif bapak dapat memotivasi untuk terus memberikan pelayanan terbaik. Kami sangat berterima kasih atas masukan yg bapak berikan untuk perbaikan kami kedepannya mengenai fasilitas kamar, pelayanan kami. Kenyamanan dan keamanan tamu merupakan prioritas bagi kami. Semoga kami dapat menyambut kehadiran bapak kembali. Salam hangat, Hamdany General Manager