This property is in high demand!
14 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

While the hotel's location and staff were commendable

The hotel offer exemplary sea view and that is priceless.

Large swimming pool and great bar with live band.


Beach
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
14 travelers have booked today.
Based on 3,076 verified reviews
9.3
8.8
8.8
8.8
8.7
Location rating score
There are 56 places in walking distance!
| Value for money | 8.8 |
| Location rating | 9.3 |
| Nearest airport | Sultan Hasanuddin International Airport (UPG) |
| Distance to airport | 17.1 km |
8.3
Excellent
City view
8.3
Excellent
City view
8.9
Excellent
City view
9.0
Exceptional
Sea view
Sea view
8.7
Excellent
City view
8.5
Excellent
City view
Sea view
8.7
Excellent
Swiss-Belhotel Makassar provides airport transfer service upon request with an additional charge of 175000 IDR in local currency. To request, check the box on the booking form just before the payment page.
For your convenience when traveling around the city, Swiss-Belhotel Makassar provides shuttle service right at your doorstep making it simple for you to get to places conveniently.
Swiss-Belhotel Makassar has car park onsite free of charge for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
Swiss-Belhotel Makassar was built in 2016.
The average room rate for Swiss-Belhotel Makassar in the past month is 571017.44 IDR, compared to city's average of 283561.88 IDR.
Past solo travelers that have stayed at this property have given Swiss-Belhotel Makassar an average rating of 8.6. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
Past couple travelers that have stayed at this property have given Swiss-Belhotel Makassar an average rating of 8.9. You can look up on more specific customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.
Verified families with older children that have stayed at this property have given Swiss-Belhotel Makassar an average rating of 8.6. You can check out more comprehensive customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.
Verified local travelers that have stayed at this property have given Swiss-Belhotel Makassar an average rating of 9.2. You can look up on more comprehensive customer evaluations, and feedback for this property down in the review section.
Swiss-Belhotel Makassar’s local neighborhood is Makassar City Center which comprises of popular restaurants such as Gravity Sky Lounge, Rumah Makan Sulawesi Baru (Ayam Goreng dan Ikan Bakar), and RM Florida.
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated periods may be charged an additional fee.

Experience Modern Comfort at Swiss-Belhotel Makassar
Welcome to Swiss-Belhotel Makassar, a contemporary 4-star hotel located in the vibrant city of Makassar, Indonesia. With its modern design, excellent amenities, and convenient location, this hotel is the perfect choice for both business and leisure travelers.
Built in 2016, Swiss-Belhotel Makassar offers a fresh and stylish ambiance that is sure to impress. From the moment you step into the hotel, you will be greeted by a warm and friendly staff, ready to assist you with all your needs. The hotel features 296 well-appointed rooms, each designed with comfort and convenience in mind. Whether you are traveling alone or with a group, you will find the perfect accommodation to suit your needs.
Check-in time at Swiss-Belhotel Makassar begins at 02:00 PM, allowing you ample time to settle in and make yourself at home. The check-out time is until 12:00 PM, giving you a relaxed morning to enjoy a delicious breakfast or prepare for your departure. The hotel's efficient and professional staff will ensure a smooth and hassle-free check-in and check-out process, leaving you with more time to enjoy your stay.
At Swiss-Belhotel Makassar, families are welcome. The hotel's child policy allows children between the ages of 2 to 5 to stay free of charge, making it an ideal choice for families traveling with young children. The hotel also offers a range of facilities and services to cater to the needs of families, including a swimming pool, kids' club, and babysitting services.
Indulge in a comfortable and enjoyable stay at Swiss-Belhotel Makassar. With its modern amenities, convenient location, and welcoming atmosphere, this hotel is the perfect base for exploring the vibrant city of Makassar. Whether you are visiting for business or leisure, Swiss-Belhotel Makassar will exceed your expectations and provide you with a memorable stay.
Unwind and Indulge at Swiss-Belhotel Makassar's Entertainment Facilities
Swiss-Belhotel Makassar is a haven for relaxation and entertainment, offering an array of facilities to ensure a memorable stay. The hotel features a stylish bar where guests can unwind with a refreshing cocktail or enjoy a nightcap while soaking in the vibrant atmosphere. For those seeking ultimate relaxation, the hotel boasts a massage and spa center where professional therapists provide rejuvenating treatments to soothe the mind and body.
Nature enthusiasts will be delighted by the hotel's lush garden, a serene oasis amidst the bustling city. Take a leisurely stroll, breathe in the fresh air, and admire the beautiful flora and fauna. Additionally, Swiss-Belhotel Makassar offers a shared lounge/TV area, perfect for socializing or catching up on your favorite shows. Sink into the plush sofas, grab a drink, and enjoy a cozy evening with fellow guests. With its exceptional entertainment facilities, Swiss-Belhotel Makassar ensures a truly enjoyable and unforgettable stay.
Unwind and Stay Active at Swiss-Belhotel Makassar's Impressive Sports Facilities
Swiss-Belhotel Makassar is a haven for sports enthusiasts, offering an array of top-notch facilities to keep you active and entertained throughout your stay. Dive into the crystal-clear waters of the indoor and outdoor pools, where you can swim laps or simply relax and soak up the sun. The poolside bar is the perfect spot to enjoy refreshing beverages and light snacks while taking in the breathtaking views of the surrounding area.
For golf enthusiasts, Swiss-Belhotel Makassar boasts a premier golf course right on-site. Tee off amidst lush greenery and stunning landscapes, and challenge yourself to a round of golf on this meticulously maintained course. Whether you're a seasoned pro or a beginner, the golf course offers a memorable experience for all skill levels.
To maintain your fitness routine while traveling, make use of the hotel's free fitness center. Equipped with state-of-the-art exercise machines and weights, you can work up a sweat and stay in shape during your stay. Additionally, the hotel is conveniently located near the beach, providing the perfect opportunity for a leisurely stroll or a fun-filled day of water sports. With its impressive range of sports facilities, Swiss-Belhotel Makassar ensures that guests have a truly unforgettable stay.
Convenience Facilities at Swiss-Belhotel Makassar
Indulge in the ultimate comfort and convenience at Swiss-Belhotel Makassar, where a wide range of top-notch facilities are at your disposal. With 24-hour room service, you can satisfy your cravings at any time of the day or night, ensuring a truly seamless stay. The hotel also offers a laundry service, taking care of your laundry needs so you can focus on enjoying your trip to the fullest.
For added convenience, Swiss-Belhotel Makassar provides room service, allowing you to enjoy delicious meals in the privacy and comfort of your own room. Safety deposit boxes are available to keep your valuable belongings secure, giving you peace of mind throughout your stay. The friendly and attentive concierge team is always ready to assist you with any requests or recommendations, ensuring a hassle-free experience.
Stay connected with complimentary Wi-Fi in public areas and enjoy seamless connectivity throughout the hotel. Free Wi-Fi is also available in all rooms, allowing you to stay connected with friends and family or catch up on work. Luggage storage is provided, so you can explore the city without the burden of carrying your bags. Daily housekeeping ensures that your room is always clean and tidy, providing a comfortable and relaxing environment for your stay.
Convenient Transport Facilities at Swiss-Belhotel Makassar
Swiss-Belhotel Makassar offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. For those arriving by air, the hotel provides airport transfer services, making it easy to reach the hotel upon arrival. Additionally, guests who prefer to drive can take advantage of the car park onsite, offering a safe and secure place to park their vehicles.
To explore the city and its surroundings, Swiss-Belhotel Makassar offers a shuttle service, allowing guests to conveniently visit popular attractions and landmarks. For those who prefer more flexibility, the hotel also provides car hire services, making it easy to explore the city at their own pace. Furthermore, guests can easily hail a taxi from the hotel or utilize the taxi service for convenient transportation to their desired destinations. With self-parking available and a car park free of charge, guests can rest assured that their vehicles are well taken care of during their stay at Swiss-Belhotel Makassar.
Indulge in Exquisite Dining Experiences at Swiss-Belhotel Makassar
At Swiss-Belhotel Makassar, guests can enjoy a wide range of dining options that cater to every palate. Whether you're looking for a quick bite or a leisurely meal, our hotel has something to satisfy every craving.
Start your day off right with our delectable breakfast buffet, offering a variety of local and international dishes. From freshly baked pastries to made-to-order omelettes, there's something for everyone to enjoy. For those who prefer a lighter option, our coffee shop serves a selection of aromatic coffees, teas, and light snacks throughout the day.
When it comes to lunch and dinner, our restaurant is the perfect place to indulge in mouthwatering cuisine. Our talented chefs prepare a diverse menu of international and local specialties, using only the freshest ingredients. Whether you're in the mood for juicy steaks, flavorful seafood, or traditional Indonesian dishes, our halal restaurant has it all.
For those who prefer to dine in the comfort of their own room, our 24-hour room service is available to cater to your every need. From a late-night snack to a full-course meal, our attentive staff will ensure that your dining experience is nothing short of exceptional.
If you're in the mood for some outdoor dining, our hotel also offers BBQ facilities where you can savor grilled delights under the stars. Gather with friends and family, and enjoy the warm ambiance as you feast on succulent meats and grilled vegetables.
No matter what your dining preferences may be, Swiss-Belhotel Makassar has the perfect option for you. With our diverse dining facilities and impeccable service, we guarantee a truly memorable culinary experience during your stay.
Discover Your Perfect Stay at Swiss-Belhotel Makassar
Swiss-Belhotel Makassar offers a diverse range of room options designed to cater to every traveler's needs. From the cozy Superior City View rooms of 24 square meters featuring a comfortable King Bed to the spacious Executive Suite spanning 90 square meters with a luxurious King Bed, guests can choose the perfect space for their stay. For those seeking stunning sea vistas, the Deluxe Sea View Twin Room and Deluxe Sea View Double Room provide 30 square meters of comfort with beautiful ocean views. Business travelers and families alike will appreciate the Grand Deluxe King and Grand Deluxe Double rooms, both offering ample space and elegant accommodations.
Booking your stay through Agoda ensures you receive the best prices available, along with a hassle-free and straightforward booking process. Enjoy peace of mind knowing that your ideal room at Swiss-Belhotel Makassar is just a few clicks away, with exclusive deals and easy reservation management to enhance your travel experience.
Discover the Vibrant Makassar City Center
Immerse yourself in the heart of Makassar at Swiss-Belhotel Makassar, located in the bustling Makassar City Center. This vibrant area is known for its lively atmosphere, diverse culinary scene, and rich cultural heritage.
Step outside the hotel and find yourself surrounded by a myriad of attractions and activities. Just a short walk away, you'll discover the iconic Losari Beach, a popular spot to enjoy breathtaking sunsets and indulge in delicious seafood from the local street vendors. Stroll along the promenade and soak in the refreshing sea breeze as you watch traditional wooden boats sail by.
For history enthusiasts, Fort Rotterdam is a must-visit destination. This well-preserved 17th-century fort offers a glimpse into Makassar's colonial past and houses a fascinating museum showcasing artifacts and exhibits that tell the story of the city's maritime history.
Food lovers will be delighted by the culinary delights that await in Makassar City Center. From street food stalls serving mouthwatering local delicacies like Coto Makassar and Konro, to trendy cafes and restaurants offering international cuisine, there is something to satisfy every palate.
After a day of exploring, retreat to the comfort of Swiss-Belhotel Makassar. With its modern amenities, spacious rooms, and warm hospitality, this hotel is the perfect base for your Makassar adventure. Whether you're here for business or leisure, Swiss-Belhotel Makassar offers a convenient location and a memorable stay in the heart of the city.
Getting to Swiss-Belhotel Makassar from the Nearest Airports
Swiss-Belhotel Makassar is conveniently located in the heart of Makassar City Center, making it easily accessible from the nearest airports. If you are arriving at Sultan Hasanuddin International Airport, the most convenient way to reach the hotel is by taxi. Taxis are readily available at the airport and the journey to Swiss-Belhotel Makassar takes approximately 30 minutes, depending on traffic conditions. The hotel also provides airport transfer services upon request, ensuring a hassle-free arrival for guests.
For those arriving at Makassar's domestic airport, Abdul Rachman Saleh Airport, the hotel is approximately a 40-minute drive away. Taxis are available outside the airport terminal, offering a convenient transportation option. Alternatively, guests can arrange for a private car transfer through the hotel, providing a comfortable and efficient journey to Swiss-Belhotel Makassar.
Once you arrive at Swiss-Belhotel Makassar, you will find yourself in the vibrant Makassar City Center, surrounded by numerous dining, shopping, and entertainment options. The hotel's central location allows easy access to popular attractions such as Fort Rotterdam, Losari Beach, and Trans Studio Makassar. With its convenient proximity to the nearest airports and its prime location, Swiss-Belhotel Makassar is the perfect choice for both business and leisure travelers visiting Makassar, Indonesia.
Discover Makassar's Vibrant Landmarks and Attractions near Swiss-Belhotel Makassar
Nestled in the heart of Makassar, Swiss-Belhotel Makassar offers easy access to a plethora of exciting landmarks and attractions. Just a stone's throw away from the hotel, you'll find yourself captivated by the beauty of Losari Beach. With its stunning sunsets and vibrant atmosphere, this bustling beachfront promenade is a favorite spot for locals and tourists alike.
History enthusiasts will be delighted to explore the nearby Fort Rotterdam Museums. This well-preserved historical site offers a glimpse into Makassar's rich cultural heritage, with its impressive architecture and fascinating exhibits.
For a tranquil escape, take a boat trip to Kodingareng Keke Island. With its crystal-clear waters and pristine white sands, this hidden gem is perfect for snorkeling, swimming, or simply relaxing under the sun.
Other notable attractions within close proximity to the hotel include the magnificent Makassar Great Mosque, Akkarena Beach, Benteng Somba Opu, Mandala Monument, Vihara Ibu Agung Bahari, Museum Kota Makassar, and the thrilling Trans Studio Makassar Theme Park. With so much to see and do, Swiss-Belhotel Makassar is the ideal base for exploring all that Makassar has to offer.
Convenient Public Transport Options near Swiss-Belhotel Makassar
Swiss-Belhotel Makassar is strategically located near several public transport stations, making it an ideal choice for travelers looking for convenience and accessibility. One of the nearby public transport stations is the Malengkeri Bus Terminal, which is just a short distance away from the hotel. This terminal serves as a major transportation hub, connecting travelers to various destinations in and around Makassar. Whether you are planning to explore the city or venture further into the surrounding areas, the Malengkeri Bus Terminal offers a convenient and affordable mode of transportation. With frequent bus services and a wide network of routes, getting around Makassar has never been easier.
In addition to the Malengkeri Bus Terminal, Swiss-Belhotel Makassar is also within close proximity to other public transport options. The hotel is situated near several taxi stands, allowing guests to easily hail a taxi and explore the city at their own pace. Taxis in Makassar are known for their affordability and reliability, making them a popular choice among both locals and tourists. Furthermore, for those who prefer a more adventurous mode of transportation, the hotel is also conveniently located near motorcycle taxi stands. Motorcycle taxis, known as ojeks, are a popular way to navigate through the city's bustling streets, offering a quick and efficient way to reach your desired destination. With a variety of public transport options available near Swiss-Belhotel Makassar, guests can explore the vibrant city of Makassar with ease and convenience.
A Culinary Paradise Just Steps Away
Swiss-Belhotel Makassar is surrounded by an array of delightful dining options that will satisfy even the most discerning palates. For a taste of local cuisine, head to Sop Konro Karebosi Restaurant or Pallubasa Serigala, both renowned for their mouthwatering traditional dishes. If you're in the mood for some retail therapy, Phinisi Point Mall offers a variety of dining choices, including the popular Aroma Coto Gagak. For a more upscale dining experience, Aryaduta Makassar is just a stone's throw away, serving delectable international cuisine in a stylish setting. Seafood lovers will delight in the fresh catches at Rumah Makan & Seafood Losari, while Coto Nusantara and Rumah Makan Nelayan offer authentic Indonesian flavors. And for those craving some spicy delights, Mas Daeng is the go-to spot. With such a diverse range of culinary options just steps away, Swiss-Belhotel Makassar is the perfect base for food enthusiasts to indulge in a gastronomic adventure.
Shop till you drop in Makassar
Swiss-Belhotel Makassar is perfectly situated amidst a plethora of shopping landmarks, ensuring that retail therapy is just a stone's throw away. Just a short stroll from the hotel, you'll find Mall Phinisi Point, a modern shopping complex offering a wide range of local and international brands. For those looking for traditional Indonesian handicrafts, the Indonesia Handicraft Center is a must-visit. Here, you can browse through a vast collection of beautifully crafted souvenirs and unique pieces. If you're in the mood for some local shopping, Toko Cahaya, Toko Ujung, and Toko Kerajinan Unggul are all nearby, offering a variety of goods from clothing to accessories. For a more comprehensive shopping experience, Trans Studio Mall and Ratu Indah Mall are just a short drive away, where you can find everything from high-end fashion to electronics and entertainment. With such a diverse range of shopping options surrounding Swiss-Belhotel Makassar, you'll be sure to find something to suit every taste and style.
Affordable Luxury: Swiss-Belhotel Makassar Offers Unbeatable Value
Discover the perfect blend of comfort, convenience, and affordability at Swiss-Belhotel Makassar. With an average room price of just $42, this exceptional hotel provides an incredible value for travelers seeking a luxurious stay in the heart of Makassar, Indonesia.
Compared to the average price of a hotel room in Makassar, which stands at $23, Swiss-Belhotel Makassar offers an unbeatable deal. Despite its affordable rates, this hotel doesn't compromise on quality or service. Guests can expect spacious and well-appointed rooms, modern amenities, and a dedicated team of staff committed to ensuring a memorable stay.
Whether you're visiting Makassar for business or leisure, Swiss-Belhotel Makassar is the perfect choice. Indulge in the comfort and convenience of this exceptional hotel, all at a price that won't break the bank. Book your stay today and experience the best of Makassar without compromising on your budget.
Excellent Service and Friendly Staff
Swiss-Belhotel Makassar is renowned for its excellent service and friendly staff. Guests have consistently praised the hotel's helpful and accommodating staff members who go above and beyond to ensure a pleasant stay. From the moment you arrive, you will be greeted with warm smiles and a genuine willingness to assist. The staff's friendliness and attentiveness create a welcoming atmosphere, making you feel right at home. Whether you need recommendations for local attractions or assistance with any request, the staff is always ready to help, ensuring a memorable and hassle-free experience.
A Perfect Blend of Comfort and Convenience
Swiss-Belhotel Makassar in Makassar, Indonesia, has garnered an impressive overall rating of 8.7 from its satisfied guests. This hotel offers a remarkable stay that combines comfort, convenience, and excellent value for money. With an outstanding rating of 8.6 for value, guests can enjoy top-notch amenities and services without breaking the bank.
One of the standout features of Swiss-Belhotel Makassar is its exceptional facilities, which have earned it a rating of 8.5. From the moment you step into the hotel, you'll be greeted by modern and well-maintained facilities that cater to every need. Whether you're looking to relax by the pool, work out at the fitness center, or indulge in a rejuvenating spa treatment, this hotel has it all.
Cleanliness is a top priority at Swiss-Belhotel Makassar, evident from its impressive rating of 8.7. Guests can expect spotless and well-maintained rooms and public areas throughout their stay. The attention to detail and commitment to cleanliness ensures a pleasant and hygienic environment for all guests.
Excellent8.7
Facilities
Exceptional9.3
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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This conveniently located hotel is an excellent choice for travelers keen on experiencing local culture with nearby beach and culinary destinations. Guests rave about its stunning sea view and breathtaking sunset. The staff is friendly, helpful, and goes the extra mile for guest satisfaction. The breakfast offers an excellent selection of dishes, and the hotel facilities are clean and modern, adding to the comfort and convenience for travelers who value such amenities.
Minor cleanliness issues reported. Hotel urged to address promptly.
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The hotel is very nice and clean.. the bed and bathroom are very comfortable. But it was really crowded with guests during our stay.. the elevator line was very long because one elevator was broken, so there were only 2 elevators with many guests. The swimming pool was extremely full. And the breakfast menu was less exciting, perhaps because they were cooking for a very large portion. The staff service is extraordinarily friendly and very helpful and quick even though it was extremely full of guests. I will stay again but not during high season. The hotel's capacity needs to be reassessed, not just for the rooms but also for the swimming pool, elevators, and quality of food. Thank you Swissbell Makassar!
Dear Fransisca, Terima kasih telah meluangkan waktu untuk menyampaikan ulasan yang sangat lengkap dan berharga. Kami senang mengetahui bahwa Anda merasa puas dengan kebersihan hotel, kenyamanan tempat tidur dan kamar mandi, serta pelayanan staf kami yang ramah, sigap, dan sangat membantu meskipun kondisi hotel sedang penuh. Kami juga mohon maaf atas ketidaknyamanan yang dialami selama periode ramai, khususnya terkait antrean lift, kepadatan kolam renang, serta pengalaman sarapan yang belum sepenuhnya sesuai harapan. Masukan Anda mengenai kapasitas fasilitas dan konsistensi kualitas makanan saat okupansi tinggi sangat kami hargai dan akan menjadi bahan evaluasi penting bagi manajemen untuk perbaikan ke depannya. Terima kasih atas kepercayaan Anda kepada Swiss-Belhotel Makassar. Kami berharap dapat kembali menyambut Anda di lain kesempatan dengan pengalaman menginap yang lebih nyaman. Salam hangat, Swiss-Belhotel Makassar
Bookingan kesekian-kalinya d hotel ini untuk staycation 💜 Untuk roomnya bagus seperti biasa, awal datang ada bbrapa amenities yg kurang, tapi setelah melapor staffnya cukup cepat membawakan barang yg kurang. Much better dibanding staycation kami yg lalu 💖 Untuk fasilitas, kmarin yang sedikit bermasalah itu bagian free parking nya, sewaktu check-in sudah info d receptionist + udah nulis d kertas yang d infokan, tp ternyata pas kami mau keluar jalan², tagihan parkirnya masih ada. Jd waktu itu harus d bayar krna katanya sudah terinput di sistem parking. Tp pas kembali, kmi langsung melapor dan ternyata d situ barulah d inputkan. Tp overall semua bagus, tetap jadi hotel andalan untuk staycation dengan suami 💜 Makanannya enak" semua 💜
Dear Dielvani, Terima kasih banyak telah berbagi pengalaman menyenangkan Anda bersama kami, dan kami sangat menghargai kepercayaan yang terus Anda berikan kepada hotel kami untuk staycation bersama keluarga 💜 Kami senang mengetahui bahwa Anda puas dengan kondisi kamar dan pelayanan staf kami. Masukan Anda terkait kelengkapan amenities dan kendala pada sistem parkir sangat kami hargai. Kami mohon maaf atas ketidaknyamanan yang terjadi dan akan menjadikannya sebagai bahan evaluasi agar kejadian serupa tidak terulang di masa mendatang. Komentar positif Anda mengenai cita rasa makanan kami sangat membahagiakan dan akan kami teruskan kepada tim F&B sebagai motivasi untuk terus memberikan yang terbaik. Kami sangat menantikan kunjungan Anda berikutnya dan berharap setiap pengalaman Anda bersama kami akan selalu berkesan dan menyenangkan. 💖 Sehat selalu Dielvani dan keluarga Salam hangat, Swiss-Belhotel Makassar
Hotel with the best and very beautiful sea view in Makassar, the view is really nice with clean and quiet rooms, a strategic location is one of the reasons to staycation at this hotel, there are many culinary tourism spots nearby that can be visited during your staycation, or just a nice hangout, there are many of the best cafes in Makassar close to this hotel, the breakfast menu is also decent considering the price of accommodation including breakfast, the staff service is also very good and friendly, always helping customers if there are any issues or dissatisfaction, very good at handling customers, really great!
Dear Ina, Terima kasih telah meluangkan waktu untuk berbagi pengalaman staycation Anda bersama kami. Kami senang mengetahui Anda menikmati pemandangan laut yang indah, kebersihan serta kenyamanan kamar, lokasi yang strategis, hingga variasi menu sarapan yang kami sajikan. Kami juga sangat menghargai apresiasi Anda terhadap keramahan dan bantuan dari tim kami dalam melayani setiap kebutuhan selama menginap. Kami berharap dapat kembali menyambut Anda dan keluarga di Swiss-Belhotel Makassar untuk pengalaman yang sama menyenangkannya di masa mendatang. Hormat kami, Swiss-Belhotel Makassar
This hotel is very suitable for family staycations with young children. The beautiful sea view and clean swimming pool make the kids very happy and comfortable. The rooms are clean and spacious, and the atmosphere is calm. The staff is friendly and helpful. Our whole family enjoyed staying here very much. Recommended for family trips!
Dear Ibu Haryanti, Terima kasih atas ulasan positif yang Anda berikan. Kami sangat senang mengetahui bahwa Anda dan keluarga menikmati pengalaman menginap, terutama dengan pemandangan laut yang indah, kolam renang yang bersih, serta suasana kamar yang nyaman dan tenang. Kami juga sangat menghargai komentar Anda mengenai keramahan staf kami. Kami nantikan kembali kunjungan Anda dan keluarga di Swiss-Belhotel Makassar. Hormat kami, Swiss-Belhotel Makassar
Airport transfer
830 meters to the beach
Free Wi-Fi in all rooms!
Air conditioning
“Comfortable Rooms and Great Location, but Service Needs Improvement”
We are Filipino travellers (a married couple) who stayed at Swiss Belhotel for 3 nights during our holiday in Makassar City earlier this month (to celebrate an early Valentine's Date). We booked through Agoda, our go-to platform for accommodations. The room itself was elegant, spacious, and very comfortable, with clean bedding, soft pillows, air conditioning, wifi, and a great view of Makassar City. Comfort and cleanliness were the best parts of our stay. The location is convenient, very close to Pantai Losari and Fort Rotterdam, in a safe neighborhood with easy access to local attractions and restaurants. However, we were extremely disappointed with the service at this hotel, particularly from the staff, including those at reception. They seemed eager to end or cut short conversations, especially when we called over the phone, which we believe may have been due to the language barrier as we do not speak Indonesian. On the night of check-in, the male receptionist struggled with English, which made the process quite slow. That same night, we encountered an issue with the power plugs in the room, and only one key card was provided and the instructions to photograph it as a backup did not work. We contacted reception, and a technical staff member came to check the plugs but did not explain anything and never returned. It was late, we were unfamiliar with the city, and my husband had to go out to buy an adaptor so I could charge my phone. No assistance was offered from hotel staff. Regarding the key card, we were initially told to take a photo of it, but it did not work, and we were eventually given a spare card. On the second day, the room service staff we met on the 21st floor was friendly and smiling, but when we requested our room to be cleaned while we were out (even leaving the "clean room" sign), it was not attended to. Throughout our stay, whether calling reception, laundry, or the restaurant, most staff either hung up on us or ended conversations abruptly. We were unsure whether this was due to language difficulties, cultural differences, or because we are Filipino, which was upsetting and left us feeling unwelcome. Only one staff member, present during check-out at a small table beside reception, treated us politely and professionally. Check-in was slow, but check-out was okay. The room itself was excellent - spacious, clean, quiet, with soft beds and good amenities including TV, wifi, air conditioning, and toiletries. Overall, the room and location were very good, but the poor service - slow responses, communication barriers, ignored requests, and lack of support with simple issues - made our stay quite frustrating. Service is a major part of the hospitality experience, and unfortunately, this hotel did not meet that standard for us. For international guests or those who do not speak Indonesian, we recommend caution. While the comfort of the room was a highlight, we would likely choose another hotel with better service if we return to Makassar.
Dear Romel, Thank you for taking the time to share such a detailed review of your recent stay at Swiss-Belhotel Makassar. We truly appreciate your honest feedback. First of all, we are pleased to know that you enjoyed the comfort, cleanliness, spacious room, and the beautiful city view. We are also glad that our strategic location near Pantai Losari and Benteng Rotterdam added convenience to your holiday. It is encouraging to hear that these aspects met your expectations. However, we are sincerely sorry to learn about the service shortcomings you experienced during your stay. Please accept our deepest apologies for the inconvenience caused by the communication difficulties, the slow check-in process, the handling of your power plug issue, and the lack of proper follow-up from our team. This is certainly not the level of hospitality we aim to deliver, especially to our international guests. We also regret that some of your phone interactions felt abrupt or unhelpful, and that your