Summit Hotel Tacloban

3 stars out of 5
Robinsons Place Tacloban, Barangay 78, Tacloban City, Philippines, 6500

Highlights

Inside city center

Check-in [24-hour]

Great Breakfast

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Restaurant

Shuttle service

Family room

Kitchen

About us

Summit Hotel Tacloban offers vibrant tropical charm with basket-weave walls and native stone accents. Enjoy the rooftop bar's city views and direct access to Robinsons Place Tacloban for shopping and entertainment. Summit Hotel Tacloban, in Barangay 78, puts two travelers at the heart of Tacloban City’s vibrant scene, close to dining and attractions. Enjoy a refreshing indoor pool, on-site restaurant, and 24/7 room service. Rooms feature air conditioning, free Wi-Fi, and optional scenic views, offering modern comfort for both work and leisure. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

12 travelers have booked today.

Location 9.4
Service 9.0
Cleanliness 8.8
Value for money 8.7

Based on 3,531 verified reviews

Location

9.4

Service

9.0

Cleanliness

8.8

Value for money

8.7

Facilities

8.5

See map

9.4Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
Parking
FREE
Walkable places
Robinsons Place Tacloban
180 m
Coca-Cola Rotunda
410 m
Closest landmarks
Eastern Visayas Dental Specialist
110 m
Southstar Drugstore
230 m
ACE Medical Center
500 m
Viros Abode
740 m
Burayan Health Station
880 m

Good to know

Value for money8.7
Location rating9.4

Rooms available at Summit Hotel Tacloban

Pintados Suite
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Sangyaw Suite
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed and 1 single bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Family Suite
...
  • Room size: 54 m²/581 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Lubi-lubi Suite
...
  • City view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Standard Room, 1 Twin Bed
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Family Room
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices

Frequently asked questions

While relaxing at Summit Hotel Tacloban, you can take pleasure in the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.

Summit Hotel Tacloban has car park onsite free of charge for guest visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Verified past guests that have stayed at Summit Hotel Tacloban had an average nightly stay of 2 nights at this property.

Summit Hotel Tacloban's most popular month where verified visitors have stayed the most is in May.

Past solo travelers that have stayed at this property have given Summit Hotel Tacloban an average rating of 8.7. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given Summit Hotel Tacloban an average rating of 8.5. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

Past families with older children that have stayed at this property have given Summit Hotel Tacloban an average rating of 8.6. You can search for more in depth customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Summit Hotel Tacloban an average rating of 9.0. You can find more precise customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

Verified local travelers that have stayed at this property have given Summit Hotel Tacloban an average rating of 9.0. You can look up on more detailed customer testimonials, and feedback for this property down in the review section.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

More about Summit Hotel Tacloban

More about Summit Hotel Tacloban

Experience Comfort and Convenience at Summit Hotel Tacloban

Welcome to Summit Hotel Tacloban, a 3-star hotel located in the heart of Tacloban City, Philippines. With its prime location and excellent amenities, this hotel is the perfect choice for both business and leisure travelers. Summit Hotel Tacloban boasts a total of 138 well-appointed rooms, ensuring that each guest enjoys a comfortable and relaxing stay. The rooms are tastefully decorated with modern furnishings and offer a cozy ambiance for a restful night's sleep. Whether you are traveling alone, with a partner, or with your family, there is a room type to suit your needs. Check-in at Summit Hotel Tacloban begins at 2:00 PM, allowing you ample time to settle in and make yourself at home. The friendly and professional staff are always ready to assist you with any queries or requests you may have. Check-out is until 12:00 PM, giving you the convenience of a leisurely departure. Please note that Summit Hotel Tacloban has a child policy in place. While children are welcome to stay at the hotel, there may be extra charges involved. The hotel does not allow children to stay free of charge. Kindly check with the hotel directly for more information regarding the child policy and any applicable fees. Experience comfort and convenience at Summit Hotel Tacloban. Book your stay today and enjoy a memorable stay in Tacloban City, Philippines.





Stay Active at Summit Hotel Tacloban's Outdoor Pool

At Summit Hotel Tacloban, guests can enjoy a refreshing dip in the hotel's outdoor pool. Nestled amidst lush greenery and surrounded by comfortable loungers, the pool offers a serene and tranquil atmosphere for relaxation and leisure. Whether you want to take a few laps to stay fit or simply bask in the sun while sipping on a cool drink, the outdoor pool is the perfect spot to unwind and enjoy the tropical surroundings. With its crystal-clear waters and inviting ambiance, the pool at Summit Hotel Tacloban promises a rejuvenating experience for guests of all ages.

Convenience Facilities at Summit Hotel Tacloban

Summit Hotel Tacloban offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With services like laundry service and dry cleaning, guests can keep their clothes fresh and clean throughout their stay. The hotel also provides daily housekeeping, ensuring that rooms are always tidy and well-maintained. For those who prefer to dine in the comfort of their own rooms, Summit Hotel Tacloban offers room service, allowing guests to enjoy delicious meals without leaving the comfort of their accommodations. Additionally, safety deposit boxes are available for guests to securely store their valuables. The hotel also features a concierge desk, where friendly and knowledgeable staff are ready to assist guests with any inquiries or requests they may have. Whether it's arranging transportation or recommending local attractions, the concierge is dedicated to providing personalized and attentive service. To stay connected, guests can take advantage of the Wi-Fi available in public areas, as well as the free Wi-Fi provided in all rooms. This ensures that guests can easily stay connected with loved ones or catch up on work while enjoying their stay. For guests with additional needs, Summit Hotel Tacloban offers luggage storage, allowing them to securely store their belongings before check-in or after check-out. This convenient facility allows guests to explore the city without the burden of carrying their luggage. With its array of convenience facilities, Summit Hotel Tacloban goes above and beyond to ensure a convenient and enjoyable stay for all its guests.

Convenient and Hassle-Free Transport Facilities at Summit Hotel Tacloban

At Summit Hotel Tacloban, we understand the importance of convenient and hassle-free transportation options for our guests. That's why we provide a range of transport facilities to ensure that your stay with us is as comfortable and stress-free as possible. One of the key features of our transport facilities is our spacious car park. We offer an onsite car park, which means that you can park your vehicle conveniently and securely right at the hotel. What's more, our car park is free of charge, allowing you to save on parking fees and have more budget to explore the beautiful city of Tacloban. Additionally, we offer a shuttle service for our guests. Whether you need transportation to and from the airport or want to explore the local attractions, our shuttle service is at your disposal. Our friendly and professional drivers will ensure that you reach your destination safely and on time, allowing you to make the most of your time in Tacloban. With our convenient car park and reliable shuttle service, Summit Hotel Tacloban makes it easy for our guests to get around and explore the city. Whether you're traveling with your own vehicle or relying on our shuttle service, you can rest assured that your transportation needs will be taken care of during your stay with us.





Summit Hotel Tacloban: A Culinary Delight

Indulge your taste buds at Summit Hotel Tacloban's exquisite dining facilities. Start your day with a scrumptious breakfast buffet, offering a wide array of delectable options to satisfy every palate. Whether you prefer a hearty American breakfast or a traditional Filipino spread, the breakfast buffet has something for everyone. For a more casual dining experience, head to the hotel's cozy coffee shop. Sip on a freshly brewed cup of coffee while enjoying a selection of light snacks and pastries. The coffee shop also serves as a perfect spot to catch up with friends or simply relax and unwind. When hunger strikes, the hotel's restaurant is the place to be. With its elegant ambiance and attentive service, the restaurant offers a diverse menu featuring both local and international cuisines. Indulge in mouthwatering dishes prepared by skilled chefs using the finest ingredients. Whether you're in the mood for seafood, grilled specialties, or vegetarian options, the restaurant has something to satisfy every craving. If you prefer to dine in the comfort of your room, take advantage of the convenient room service. Enjoy a delicious meal or a late-night snack without leaving your cozy sanctuary. The hotel also provides a shared kitchen for guests who prefer to prepare their own meals. To ensure a hassle-free stay, Summit Hotel Tacloban offers daily housekeeping services. Rest assured that your dining experience will be complemented by a clean and well-maintained environment. Whether you choose to dine in the restaurant, coffee shop, or in the comfort of your room, Summit Hotel Tacloban promises a culinary delight that will leave you craving for more.

Summit Hotel Tacloban: A Variety of Luxurious Rooms for Every Traveler

Summit Hotel Tacloban in Tacloban City, Philippines, offers a range of beautifully designed rooms to cater to the diverse needs of its guests. Whether you are traveling alone, with a partner, or with family and friends, this hotel has the perfect accommodation option for you. The Deluxe King and Deluxe Twin rooms provide a comfortable and spacious stay, with 32 square meters of well-appointed space. The Lubi-lubi Suite offers a touch of luxury with its plush furnishings and a serene ambiance. For those seeking a more generous space, the Pintados Suite and Sangyaw Suite, both spanning 54 square meters, provide a truly indulgent experience. Lastly, the Premier Room offers versatility, with the option of a single bed or a king bed to suit your preferences. Booking these exquisite rooms on Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. Agoda's user-friendly platform allows you to effortlessly browse through Summit Hotel Tacloban's room offerings, compare prices, and make secure reservations with just a few clicks. With Agoda's commitment to providing the best deals and a seamless booking process, you can rest assured that your stay at Summit Hotel Tacloban will be both memorable and affordable.

Discover the Vibrant Charm of Barangay 78 in Tacloban City

Nestled in the heart of Tacloban City, Barangay 78 offers a vibrant and captivating experience for travelers seeking to immerse themselves in the local culture and history. With its strategic location, this neighborhood provides easy access to some of the city's most popular attractions and landmarks. One of the highlights of Barangay 78 is its close proximity to the iconic Summit Hotel Tacloban. This modern and stylish hotel offers comfortable accommodations, excellent amenities, and breathtaking views of the city skyline. Guests can indulge in a range of onsite facilities, including a fitness center, swimming pool, and a rooftop bar, where they can unwind and enjoy panoramic vistas of Tacloban City. Aside from the hotel, Barangay 78 is also known for its rich cultural heritage. History enthusiasts can explore the nearby Santo Niño Shrine and Heritage Museum, which showcases the life and legacy of former First Lady Imelda Marcos. For nature lovers, the nearby Kanhuraw Hill Natural Park offers a serene escape with its lush greenery and scenic hiking trails. Food lovers will be delighted to discover the diverse culinary scene in Barangay 78. From local street food stalls to trendy cafes and restaurants, there is something to satisfy every palate. Whether you're craving traditional Filipino dishes or international cuisine, you'll find a wide range of dining options just a short walk from Summit Hotel Tacloban. With its vibrant charm, convenient location, and a plethora of attractions, Barangay 78 is the perfect choice for travelers looking to experience the best of Tacloban City. Whether you're seeking relaxation, adventure, or cultural immersion, this neighborhood has it all.

Convenient Transportation Options from the Nearest Airports to Summit Hotel Tacloban

Summit Hotel Tacloban, located in Barangay 78, Tacloban City, Philippines, offers convenient transportation options for guests arriving at the nearest airports. The hotel is easily accessible from Daniel Z. Romualdez Airport, which is the closest airport to Tacloban City. Upon arrival, guests can opt for a taxi or a ride-sharing service to reach the hotel, which is approximately a 15-minute drive away. The hotel also provides airport transfer services for a hassle-free journey to and from the airport. For guests arriving at the nearby airports such as Mactan-Cebu International Airport or Ninoy Aquino International Airport, there are several transportation options available. Guests can take a domestic flight to Daniel Z. Romualdez Airport in Tacloban City and then follow the aforementioned transportation options to reach Summit Hotel Tacloban. Alternatively, guests can also choose to take a ferry from Cebu or Manila to Tacloban City and then avail of local transportation services to reach the hotel. The friendly staff at Summit Hotel Tacloban are always ready to assist guests in making transportation arrangements and providing directions, ensuring a seamless travel experience.

Explore the Vibrant Surroundings of Summit Hotel Tacloban

Nestled in the heart of Tacloban City, Summit Hotel Tacloban offers easy access to a range of nearby landmarks and attractions. Just a stone's throw away, guests can visit Viros Abode, a charming local landmark that showcases the rich cultural heritage of the region. Take a leisurely stroll and immerse yourself in the traditional architecture and vibrant atmosphere of this hidden gem. For those seeking a bit of relaxation, Burayan Health Station is just a short distance from the hotel. Indulge in a soothing massage or rejuvenating spa treatment to unwind after a day of exploring the city. The skilled therapists and tranquil ambiance will leave you feeling refreshed and revitalized. If you're looking to explore the local dining scene, head over to Coca-Cola Rotunda, where a variety of restaurants and cafes await. From traditional Filipino cuisine to international flavors, there's something to satisfy every palate. Don't miss the chance to savor the local delicacies and experience the vibrant culinary culture of Tacloban City. Eastern Visayas Dental Specialist is also within reach, offering convenient dental services for those in need. Whether you require a routine check-up or specialized treatment, the expert team of dentists is dedicated to providing top-notch care. For fitness enthusiasts, Fisherman's Village Mini Gym is a great spot to break a sweat. Equipped with state-of-the-art facilities and a range of workout options, this fitness center ensures a rewarding exercise experience. Conveniently located nearby, Southstar Drugstore provides easy access to pharmaceutical needs and essential supplies. Whether you need to stock up on toiletries or require over-the-counter medications, this well-stocked store has got you covered. With its prime location and proximity to these landmarks and attractions, Summit Hotel Tacloban offers guests a truly immersive experience of the vibrant surroundings of Tacloban City.





A Culinary Adventure Awaits

Summit Hotel Tacloban is surrounded by a diverse selection of restaurants that will satisfy any craving. Indulge in the mouthwatering flavors of K-Grill Korean Bbq Unltd. and experience an authentic Korean barbecue feast. For those looking for local delicacies, Tay Islaw offers delectable grilled seafood and traditional Filipino dishes. Gerry's Grill - Robinsons Tacloban is a popular choice for those craving classic Filipino comfort food, while Pedro Modern Filipino Restaurant offers a modern twist on traditional dishes. Sheku Cafe is the perfect spot to relax and enjoy a cup of coffee or indulge in their delicious pastries. Barrio Restaurant is known for its cozy ambiance and serves up a fusion of Filipino and international cuisines. Bagnet and Beyond is a must-visit for meat lovers, serving up crispy and flavorful bagnet dishes. Tita Dina's Seafood Restaurant is a seafood lover's paradise, offering a wide array of fresh and tasty seafood dishes. Hap Chan - Robinsons Tacloban is a go-to for those craving Chinese cuisine, serving up a variety of delicious dim sum and other Chinese specialties. Lastly, Tia Tita's is a charming restaurant that specializes in homemade Filipino comfort food, perfect for a hearty and satisfying meal. With such a diverse range of dining options just steps away from the hotel, guests at Summit Hotel Tacloban are sure to embark on a culinary adventure they won't soon forget.

Shop 'til You Drop at Robinsons Place Tacloban

Located just a stone's throw away from Summit Hotel Tacloban, Robinsons Place Tacloban is a premier shopping destination in the city. With its wide range of stores and boutiques, this mall offers an exceptional shopping experience for locals and tourists alike. From fashion and accessories to electronics and home decor, you'll find everything you need under one roof. Indulge in some retail therapy as you explore popular brands like H&M, Uniqlo, and Forever 21. After a day of shopping, satisfy your cravings at the mall's food court, which features a variety of local and international cuisines. Whether you're looking for the latest fashion trends or simply want to enjoy a leisurely shopping spree, Robinsons Place Tacloban is the perfect place to spend an afternoon.

Affordable Luxury at Summit Hotel Tacloban

Experience the perfect blend of comfort and affordability at Summit Hotel Tacloban. With an average room price of just $63, this hotel offers exceptional value for money in comparison to the average price of a hotel room in Tacloban City, which stands at $43. At Summit Hotel Tacloban, you can enjoy a luxurious stay without breaking the bank. Each room is tastefully designed and well-appointed with modern amenities to ensure a comfortable and relaxing experience. Whether you are visiting for business or leisure, you will find everything you need at this affordable yet upscale hotel. Indulge in the hotel's impeccable service, delightful dining options, and a range of amenities, including a fitness center and swimming pool. With its strategic location in the heart of Tacloban City, you will have easy access to popular attractions, shopping centers, and dining establishments. Don't miss out on this incredible opportunity to experience affordable luxury at Summit Hotel Tacloban.

Excellent Service, Clean Rooms, and Friendly Staff

Summit Hotel Tacloban has received rave reviews from its guests, with many praising the excellent service, clean and spacious rooms, and friendly staff. The hotel's restaurant offers great food, and the staff throughout the complex are courteous and attentive. Guests have also enjoyed the comfortable beds and the clean and tidy rooms. The hotel's pool and pool deck area provide a nice place to relax and unwind. Overall, Summit Hotel Tacloban is highly recommended for its exceptional service and comfortable accommodations.

A Perfect Blend of Comfort and Convenience

Summit Hotel Tacloban in Tacloban City, Philippines, has garnered a remarkable overall rating of 8.7 from satisfied guests. This rating is a testament to the exceptional experience that awaits you at this hotel. With high scores in various categories, Summit Hotel Tacloban ensures that every aspect of your stay is of the utmost quality. One aspect that guests particularly appreciate is the hotel's exceptional value for money. With a rating of 8.5 for value, Summit Hotel Tacloban offers affordable rates without compromising on the quality of service and amenities provided. Whether you are a budget-conscious traveler or seeking a luxurious experience, this hotel caters to all needs, making it an excellent choice for all types of guests. The facilities at Summit Hotel Tacloban have also received high praise, with a rating of 8.3. From the moment you step into the hotel, you will be greeted by modern and well-maintained facilities that enhance your overall stay. The hotel boasts a range of amenities, including a fitness center, swimming pool, and spa, ensuring that you can relax and rejuvenate after a long day of exploring the city. Cleanliness is of utmost importance at Summit Hotel Tacloban, and guests have recognized this with a rating of 8.7. The hotel's commitment to maintaining a pristine environment is evident in every corner, from the spotless rooms to the well-maintained public areas. You can rest assured that your stay at Summit Hotel Tacloban will be a hygienic and comfortable one. Location plays a crucial role in any hotel experience, and Summit Hotel Tacloban excels in this aspect with a remarkable rating of 9.2. Situated in the heart of Tacloban City, this hotel offers easy access to popular attractions, shopping centers, and dining options. Whether you are visiting for business or leisure, the hotel's prime location ensures that you can make the most of your time in the city. Lastly, the staff performance at Summit Hotel Tacloban has received high accolades, with a rating of 8.7. The dedicated and friendly staff go above and beyond to ensure that your needs are met, making your stay truly memorable. From the warm welcome at check-in to the attentive service throughout your stay, the staff at Summit Hotel Tacloban will make you feel right at home. In summary, Summit Hotel Tacloban offers a perfect blend of comfort and convenience, as reflected in its exceptional customer ratings. With its excellent value for money, top-notch facilities, impeccable cleanliness, prime location, and outstanding staff performance, this hotel guarantees a delightful stay for every guest.

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Amenities and facilities

Excellent8.5

Facilities

Most talked about facilities

Languages spoken
  • English
  • Filipino
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
Cleanliness and safety
  • Cashless payment service
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Buffet
Restaurants on site
Patron Casual Dining
  • Cuisine: Local

Location

Robinsons Place Tacloban, Barangay 78, Tacloban City, Philippines, 6500

Exceptional9.4

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Check-in until18:00
The property
  • Number of floors6
  • Number of rooms 138

Reviews of Summit Hotel Tacloban from real guests

Provided by verified guests of

Agoda logo
8.8
  • Location score 9.4 out of 10 and is a high score in Tacloban City
    Location9.4
  • Service score 9 out of 10 and is a high score in Tacloban City
    Service9.0
  • Cleanliness score 8.8 out of 10 and is a high score in Tacloban City
    Cleanliness8.8
  • Value for money score 8.7 out of 10 and is a high score in Tacloban City
    Value for money8.7
  • Facilities score 8.5 out of 10 and is a high score in Tacloban City
    Facilities8.5
High score for Tacloban City

Rating

9+ Exceptional (654)
8-9 Excellent (174)
7-8 Very Good (153)
6-7 Good (64)
<6 Below Expectation (104)

Review summary

Powered by OpenAI

Guests of this hotel have praised the excellent and friendly staff, who have been described as courteous and accommodating. The great location also adds to the appeal with Robinsons Mall and SM shopping area within walking distance. Additionally, the modern and comfortable rooms provide a pleasant and relaxing stay. To top it off, the hotel offers convenient access to shopping and dining options, making it a great choice for travelers

Few guests mentioned pool maintenance issues, downside in reviews.

Did you find this review summary helpful?

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Showing 1,149 verified guest comments
Changed to review page 1
  1. 6.8
    Good
    Marietta from New Zealand
    Group
    Premier Room
    Stayed 19 nights in June 2025

    “Summit Hotel Tacloban”

    *Excellent customer service *Facilities - below average. My expectations were not for a 4 star hotel. Cleanliness standard was not up to par. Shower was mouldy. A bit of flooding happened in our room which came from the room above which could have been a safety issue as water dripped over light switches. Didn’t expect that to happen. No follow-up cleaning happened after this. *Windows were mouldy, it seemed like they have not been cleaned ever. *Curtains looked like they have not been washed since these were put up. Dust flew all over every time we opened and closed these.

    Reviewed July 06, 2025

    Dear Ms. Marietta, Thank you for taking the time to share your feedback. While we're pleased to know you appreciated our customer service, we're very sorry to hear about the issues you encountered during your stay. We take your comments seriously and regret that the condition and cleanliness of the facilities did not meet your expectations. Please be assured that your concerns have been forwarded to the appropriate departments for review and immediate action. Your feedback is important to us as we continuously work to improve our guest experience. We hope to have the opportunity to welcome you back in the future for a much-improved stay. Sincerely, Kareen Chan-Caduhay Front Office Manager

    Responded July 07, 2025
    Summit Hotel Tacloban
  2. 8.0
    Excellent
    Rachelle from Hong Kong SAR, China
    Business traveler
    Deluxe Twin
    Stayed 1 night in March 2025

    “Excellent Location, Near Robinsons”

    Stayed at Summit Tacloban primarily because of its convenient location near Robinsons Mall, for easy access to shopping and dining. Upon arrival, the check-in process was extremely slow due to a large group of high school students checking in for an event. It took much longer than expected, which was frustrating after a long day of travel. The lobby, unfortunately, was unbearably hot, and it didn't set a great first impression. As for the parking situation, the hotel has designated parking spaces, but they're limited, and the system wasn’t very efficient. The security guard wasn’t always stationed at the entrance. On top of that, due to the event, upon returning to the hotel after a long day, the designated parking was full. The guard took my mobile number and promised to text me when a space became available, but I never received the message. After passing the time at the mall until the mall closed, we decided to try our luck and headed back despite not receiving a text message, luckily, we saw an available parking spot. However, there was no guard present again, so we had to wait for one to show up and raise the bollard while other cars queued behind us. On the positive side, room was spacious, the hotel had a water refilling station on each floor, and I appreciated that the air conditioning inside the room was cold, which made for a comfortable stay. The room itself was clean, though I did notice the towels were in poor condition. The water pressure was another issue; it was very low, making it take forever to finish showering. All in all, while the location is great, and the room was relatively clean, the parking and service could use significant improvements. I would consider returning, hopefully there wouldn't be an event on my next stay though.

    Reviewed March 12, 2025

    Dear MS. Rachel, Thank you for taking the time to share your feedback! We truly appreciate your detailed comments and are glad to hear that our location, room cleanliness, and amenities like the water refilling stations and air conditioning were to your liking. We sincerely apologize for the inconvenience you experienced during check-in and with parking. We understand how frustrating it can be to have delays after a long day of travel, and we will review our check-in process to make sure that such issues are minimized in the future, especially when large groups are involved. Your experience with the parking and the communication regarding space availability is concerning, and we will work on improving the efficiency of our parking system and ensure that the security guard is always stationed as needed. We also appreciate your feedback about the towels and water pressure, and we will address these issues with our housekeeping team to make sure that these aspects meet the high standa

    Responded April 09, 2025
    Summit Hotel Tacloban
  3. 8.8
    Excellent
    Jean-Noël from France
    Couple
    Deluxe King
    Stayed 3 nights in January 2023

    “Comfortable hotel”

    We have been staying in several hotels in Tacloban and so far Summit offered the most comfort. Along with The Leyte Oriental Hotel it's also the most expensive one. The room is spacious, a big window with a view : very far away the mountains and the sea, close-by not so interesting view on the immense roofs of the Robinson's mall. Only the door of the bathroom was not handy blocking the access to the basin when open. But the room contains a large flat screen TV which was perfect to view movies. One remark about the pool which was well maintained but with too much chemical products though because the water of that pool really agressed my eyes, which made it almost impossible to swim... The only interesting retaurant nearby is the one left in front of the entrance of the mall. And about 1,5 km away there is the very nice restaurant "Punjab" for breakfast and very tasty Indian food (with also French rolls, crêpes and pastry). The French patisserie is the best I could find so far in Tacloban.

    Reviewed January 08, 2023
  4. 9.2
    Exceptional
    Corazon from Philippines
    Family with young children
    Premier Room
    Stayed 2 nights in June 2025

    “Exceptional”

    I highly recommend this hotel very accommodating and just across the mall. Staff are nice and helpful. Area clean all in all we enjoy our stay with the girls .

    Reviewed June 25, 2025

    Dear MS. Corazon, Thank you so much for your wonderful recommendation! We’re delighted to hear that you and the girls enjoyed your stay, and that our staff and location contributed to a positive experience. We truly appreciate your kind words and look forward to welcoming you back again soon. Best regards, Kareen Chan-Caduhay Front Office Manager

    Responded July 09, 2025
    Summit Hotel Tacloban
  5. 10.0
    Exceptional
    Ariane from Philippines
    Group
    Premier Room
    Stayed 1 night in May 2025

    “My Amazing Experience at Summit Hotel Tacloban”

    I had a wonderful stay at Summit Hotel. The location is very convenient, being just a short walk from the mall, which made shopping and dining out extremely easy. The hotel itself is clean and well-maintained, with excellent facilities that made my stay comfortable and relaxing. One of the highlights was the food—absolutely delicious! From breakfast to dinner, every meal exceeded my expectations. The staff were also friendly and helpful throughout my stay. Overall, I highly recommend Summit Hotel for anyone looking for a great place to stay with top-notch service and amenities.

    Reviewed May 14, 2025

    Dear Ms. Ariane, We’re thrilled to hear that you had such a positive experience at Summit Hotel. It's great to know our convenient location, clean and well-maintained facilities, and especially our food all contributed to a memorable stay. We take pride in delivering delicious meals and top-notch service, so your kind words truly mean a lot to our entire team. We're especially glad you found our staff friendly and helpful—it’s always our goal to make every guest feel welcomed and well taken care of. Thank you again for recommending us. We hope to have the pleasure of welcoming you back soon for another relaxing and enjoyable stay! Best regards, Kareen Chan-Caduhay Front Office Manager

    Responded May 20, 2025
    Summit Hotel Tacloban
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