Star Hotel

3 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Gajahmada No 189, Pontianak City Center, Pontianak, Indonesia, 78122

Highlights

Top Value

Overall a great value for a memorable family trip
Highly Rated by Family Traveller

Overall a great value for a memorable family trip
Location

Wide and clean room, good staff, strategic location.
Top property facilities

Professional guest services

Wide and clean room, good staff, strategic location.

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurants

Bar

Airport transfer

Luggage storage

Breakfast

About us

Discover the vibrant essence of Pontianak City Center at Star Hotel, an ideal retreat for two travelers seeking culture and convenience. Indulge in 24-hour room service, unwind at the bar, and relish gourmet meals at the on-site restaurant, ensuring a luxurious experience. Rooms feature refreshing air conditioning and complimentary Wi-Fi, with select options showcasing stunning city views that elevate your stay. Just a short walk away, explore historic Keraton Kadriah or dive into shopping at Ayani Mega Mall. Enjoy the perfect blend of comfort and excitement, making your visit to Pontianak truly memorable. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Pontianak every 3 minutes on Agoda.com
Location 9.1
Service 8.7
Value for money 8.7
Cleanliness 8.5

Based on 584 verified reviews

Location

9.1

Service

8.7

Value for money

8.7

Cleanliness

8.5

Facilities

8.2

Room comfort and qua...

7.3

See map

9.1Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
tooltip

There are 51 places in walking distance!

Parking
FREE
Walkable places
Gajah kembar Toko
40 m
Mo Star
570 m
Popular landmarks
Betang House
690 m
Saint Joseph Cathedral
900 m
Keraton Kadriah
1.1 km
Museum Negeri Pontianak
1.5 km
Kapuas Square
1.5 km
Closest landmarks
Apotik Kencana
60 m
Apotek Makmur 2
140 m
Apotik Bintang
230 m
RS Kharitas Bhakti
520 m
Betang House
690 m

Good to know

Value for money8.7
Location rating9.1
Nearest airportSupadio Airport (PNK) - Indonesia
Distance to airport14.3 km

Select your room

1/4

Grand Deluxe Room

34 m²/366 ft²
Max 4 adults
1 queen bed or 2 single beds

City view

1/3

Deluxe Double or Twin Room

16 m²/172 ft²
Max 2 adults
1 king bed or 2 single beds
1/3

Deluxe With Breakfast

25 m²/269 ft²
Max 3 adults
2 single beds or 1 double bed

8.2

Excellent

Room comfort and quality

City view

1/3

Superior

22 m²/237 ft²
Max 3 adults
1 double bed or 2 single beds
Preferred by Couples

8.9

Excellent

Room comfort and quality
1/2

TESTING ROOM (Jangan di delete dan edit)

24 m²/258 ft²
Max 4 adults
1 double bed

City view

1/2

Executive With Breakfast

36 m²/388 ft²
Max 3 adults
1 double bed

City view

1/2

Premier With Breakfast

42 m²/452 ft²
Max 3 adults
1 double bed

City view

1/1

Grand Deluxe Room

28 m²/301 ft²
Max 2 adults
1 single bed
1/1

Executive Room

36 m²/388 ft²
Max 3 adults
1 double bed
1/1

Executive Room

36 m²/388 ft²
Max 3 adults
1 double bed

Frequently asked questions

Yes! Star Hotel offers dry cleaning service that is accessible all throughout your stay, ensuring you're always looking confident in your favorite outfit. Please contact the property for more information.

Star Hotel's policy regarding children's bedding considers guests age 5 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Star Hotel was built in 2010.

The typical room rate for Star Hotel in the past month is 408159.81 IDR, compared to city's average of 402065.35 IDR.

Past solo travelers that have stayed at this property have given Star Hotel an average rating of 8.3. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Star Hotel an average rating of 8.9. You can look up on more specific customer assessments, and feedback by filtering for a specific type of verified guest travelers down in the review section.

Verified local travelers that have stayed at this property have given Star Hotel an average rating of 9.4. You can look up on more comprehensive customer evaluations, and feedback for this property down in the review section.

Star Hotel’s local neighborhood is Pontianak City Center which comprises of popular restaurants such as Restoran Gajah Mada, RM. 999 (Ayong), and Utama Rasa Coffee Shop.

The nearest airport to Star Hotel is Supadio Airport, 14.0 km away.

More about Star Hotel

More about Star Hotel

Experience Comfort and Convenience at Star Hotel in Pontianak

Welcome to Star Hotel, a 3-Star Hotel located in the vibrant city of Pontianak, Indonesia. With its prime location and excellent amenities, Star Hotel is the perfect choice for both business and leisure travelers seeking comfort and convenience. Conveniently situated just 25 minutes away from the airport, Star Hotel offers easy access to the city's main attractions and business districts. Whether you're visiting Pontianak for a quick getaway or an important business trip, this hotel's strategic location ensures that you're never far from where you need to be. Star Hotel is a modern establishment that was built in 2010 and underwent its last renovation in the same year. With its contemporary design and well-maintained facilities, this hotel provides a stylish and comfortable environment for guests to relax and unwind. The hotel features a total of 50 well-appointed rooms, each thoughtfully designed to meet the needs of every traveler. Check-in at Star Hotel begins at 02:00 PM, allowing you to settle in and start your stay without any hassle. The hotel's friendly and professional staff will be there to assist you throughout the check-in process, ensuring a smooth and seamless experience. Check-out is until 01:00 PM, giving you ample time to pack up and prepare for your departure. Families traveling with young children will appreciate Star Hotel's child policy. Children between the ages of 0 to 4 can stay free of charge, making it an ideal choice for families looking for affordable accommodation without compromising on comfort. At Star Hotel, your comfort and satisfaction are their top priorities. From its convenient location to its well-appointed rooms and excellent amenities, this hotel offers everything you need for a memorable stay in Pontianak. Book your stay at Star Hotel today and experience the perfect blend of comfort, convenience, and affordability.

Unwind and Revel in Exciting Entertainment at Star Hotel's Bar

At Star Hotel, we understand the importance of relaxation and entertainment during your stay. That's why we offer a vibrant and lively bar where you can unwind and indulge in an array of exciting entertainment options. Step into our bar and immerse yourself in a lively atmosphere filled with laughter and good vibes. Our bar boasts a well-stocked selection of beverages, ranging from classic cocktails to local favorites, ensuring there is something to satisfy every palate. Sip on a refreshing mojito or enjoy a glass of fine wine as you soak in the vibrant ambiance. For those seeking a more laid-back experience, our friendly bartenders are always ready to mix up a personalized drink just for you. In addition to our impressive drink menu, our bar also features live music performances by talented local artists. Sit back and enjoy the soulful melodies or get up and dance the night away to the infectious beats. Our bar is the perfect place to socialize and connect with fellow travelers or simply let loose and have a great time. So, whether you're looking to unwind after a long day of exploring Pontianak or simply want to have a memorable night out, our bar at Star Hotel is the ultimate destination for entertainment and relaxation. Come and join us for an unforgettable experience!

Convenience Facilities at Star Hotel in Pontianak

At Star Hotel in Pontianak, Indonesia, guests can expect a range of convenience facilities that cater to their every need. With 24-hour room service, guests can enjoy delicious meals and snacks delivered right to their doorstep, ensuring that they never have to go hungry. The hotel also offers laundry service, making it easy for guests to keep their clothes fresh and clean throughout their stay. For those who require assistance or have any inquiries, the friendly and professional staff at Star Hotel are always ready to help. The hotel provides a concierge service, ensuring that guests have everything they need for a comfortable and enjoyable stay. Safety deposit boxes are also available, providing guests with peace of mind knowing that their valuables are secure. In today's connected world, staying connected is essential, and Star Hotel understands this. The hotel offers Wi-Fi in public areas, allowing guests to easily stay connected and browse the internet. Free Wi-Fi is also available in all rooms, ensuring that guests can stay connected from the comfort of their own space. For guests who smoke, Star Hotel has a designated smoking area, providing a comfortable and convenient space for them to enjoy a cigarette. Additionally, the hotel offers dry cleaning services, making it easy for guests to have their clothes cleaned and pressed without any hassle. Luggage storage is also available, allowing guests to safely store their belongings before check-in or after check-out. With its range of convenience facilities, Star Hotel in Pontianak ensures that guests have a hassle-free and enjoyable stay, with all their needs taken care of.

Convenient Transport Facilities at Star Hotel

At Star Hotel in Pontianak, Indonesia, guests can enjoy a range of convenient transport facilities that make traveling a breeze. The hotel offers airport transfer services, ensuring a smooth and hassle-free arrival and departure for guests. Whether you're flying in or out of Pontianak, the hotel's dedicated staff will take care of all your transportation needs. In addition to airport transfer, Star Hotel also provides valet parking services, making it easy for guests to park their vehicles without any hassle. The hotel also offers a spacious car park, available free of charge, for those who prefer to drive themselves. For guests who don't have their own vehicle, the hotel has a car hire service, allowing them to explore Pontianak and its surrounding areas at their own pace. Furthermore, Star Hotel offers a convenient taxi service for guests who prefer to leave the driving to someone else. The hotel's friendly staff can assist in arranging taxi services, ensuring that guests can easily get around the city. With these transport facilities, guests at Star Hotel can enjoy a stress-free and convenient stay in Pontianak.

Comfort and Convenience at Star Hotel

At Star Hotel, we prioritize your comfort and convenience. Our rooms are equipped with a range of modern amenities to ensure a relaxing stay. Step into our well-appointed rooms and enjoy the cool air conditioning, allowing you to escape the tropical heat of Pontianak. Stay connected and informed with the complimentary daily newspaper, providing you with the latest news and updates during your stay. For those who like to keep their hair looking stylish, we provide a hair dryer in every room. No need to worry about packing one in your suitcase. Our mini bar is stocked with a variety of refreshing beverages and snacks, perfect for a quick pick-me-up. Unwind after a long day of exploring Pontianak with our satellite/cable TV, offering a wide selection of channels for your entertainment. At Star Hotel, we understand the importance of a comfortable and well-equipped room. Our room facilities are designed to cater to your needs, ensuring a pleasant and enjoyable stay. Book your stay with us today and experience the comfort and convenience that Star Hotel has to offer.

Indulge in a Culinary Delight at Star Hotel

At Star Hotel, we understand the importance of exceptional dining experiences. That's why we offer a range of dining facilities to cater to all your culinary desires. Start your day with a scrumptious breakfast buffet, featuring a wide selection of both local and international delicacies. Whether you prefer a hearty Western breakfast or traditional Indonesian dishes, our breakfast buffet has something to satisfy every palate. For a quick bite or a refreshing cup of coffee, head to our cozy coffee shop. Indulge in a variety of freshly brewed coffees, teas, and delectable pastries, perfect for a mid-day pick-me-up. When it comes to lunch or dinner, our on-site restaurant is the place to be. With a diverse menu featuring both local and international cuisines, our talented chefs will take you on a culinary journey like no other. From traditional Indonesian favorites to mouthwatering Western dishes, each meal is prepared with the freshest ingredients and served with a touch of elegance. No matter what time of day or night, our 24-hour room service ensures that you can enjoy a delicious meal in the comfort of your own room. Simply browse through our extensive menu and let our attentive staff take care of the rest. At Star Hotel, we are committed to providing an unforgettable dining experience that will leave you craving for more.

Comfortable and Spacious Room Options at Star Hotel Pontianak

Star Hotel in Pontianak offers a diverse selection of room types designed to cater to different preferences and needs. Guests can choose from the Superior rooms, which provide 22 square meters of space and can be configured with either a double bed or two single beds. For those seeking a more luxurious stay, the Deluxe With Breakfast rooms offer 25 square meters of comfort, featuring options for two single beds or one double bed. The Executive With Breakfast rooms, spanning 36 square meters, provide ample space with a single double bed, perfect for guests who value extra room to relax. For even more spacious accommodations, the Premier With Breakfast rooms offer 42 square meters of well-appointed space with a double bed, ideal for travelers seeking a premium experience. Additionally, the Grand Deluxe Double or Twin Smoking rooms cover 28 square meters and provide a comfortable environment for guests who prefer smoking rooms with added space. Booking these rooms through Agoda ensures you receive the best prices available, making your stay more affordable without compromising quality. The platform also provides a hassle-free booking experience, allowing you to secure your preferred room type quickly and easily. With Agoda’s reliable service and exclusive deals, planning your stay at Star Hotel Pontianak becomes simple and stress-free, giving you more time to enjoy your trip.

Discover the Vibrant Pontianak City Center

Welcome to Pontianak City Center, a bustling and vibrant district in the heart of Pontianak, Indonesia. Known for its rich history, diverse culture, and vibrant atmosphere, this area offers a unique blend of traditional charm and modern conveniences. Immerse yourself in the local culture as you explore the bustling streets filled with traditional markets, vibrant shops, and mouthwatering street food stalls. Indulge in local delicacies such as nasi goreng (fried rice), soto (traditional soup), and kue lapis (layered cake) that will tantalize your taste buds. Pontianak City Center is also home to a variety of historical landmarks and attractions. Visit the iconic Equator Monument, where you can straddle the equator line and capture unforgettable photos. Discover the city's history at the Pontianak Museum, which showcases artifacts and exhibits that highlight the rich heritage of the region. After a day of exploration, unwind in one of the many cozy cafes or enjoy the lively nightlife scene. Whether you're looking for a cultural experience, delicious cuisine, or a vibrant atmosphere, Pontianak City Center has it all. Book your stay at Star Hotel and immerse yourself in the vibrant energy of this captivating district.

Convenient Transportation Options from the Nearest Airports to Star Hotel in Pontianak, Indonesia

Located in the heart of Pontianak City Center, Star Hotel offers a convenient and comfortable stay for travelers visiting Pontianak, Indonesia. When it comes to reaching the hotel from the nearest airports, there are several transportation options available. If you arrive at Supadio International Airport, the closest airport to Pontianak, you can easily reach Star Hotel by taking a taxi or a Grab car. The airport is approximately 20 kilometers away from the hotel, and the journey usually takes around 30 minutes, depending on traffic conditions. Taxis are readily available outside the airport terminal, and it is recommended to use the official airport taxis or book a Grab car for a hassle-free journey. Another option is to take a public bus from the airport to Pontianak City Center. The bus terminal is located just outside the airport, and you can catch a bus that goes to the city center. The journey may take longer compared to a taxi ride, but it offers a more economical option for budget-conscious travelers. For those arriving at other airports such as Ketapang Airport or Sintang Airport, it is best to arrange a private transfer or hire a taxi to reach Star Hotel. These airports are further away from Pontianak, and public transportation options may be limited. Overall, getting to Star Hotel from the nearest airports in Pontianak, Indonesia is convenient and straightforward. Whether you choose to take a taxi, book a Grab car, or opt for public transportation, you can look forward to a comfortable stay at Star Hotel and explore the vibrant city of Pontianak with ease.

Explore the Rich History and Culture Near Star Hotel

Located in the heart of Pontianak, Star Hotel offers easy access to a plethora of landmarks and attractions that showcase the rich history and culture of the city. Just a short distance away, you'll find Museum Negeri Pontianak, a must-visit for history enthusiasts. Immerse yourself in the fascinating exhibits that depict the local heritage and learn about the city's origins and development. For those interested in geographical wonders, the Equator Monument is a must-see landmark. Stand on the equator line and capture memorable photos at this unique attraction. Another notable landmark nearby is Masjid Raya Mujahidin, a stunning mosque with intricate architecture that is worth a visit for its spiritual ambiance. If you're in the mood for some shopping, head to Kapuas Square, a vibrant shopping complex where you can find a variety of local products and souvenirs. For a taste of religious history, visit the beautiful Saint Joseph Cathedral and Masjid Jami At, both located within a short distance from the hotel. History buffs will appreciate a visit to Keraton Kadriah, a historical palace that showcases the grandeur of the local sultanate. The Betang House, a traditional Dayak longhouse, is another fascinating attraction that provides insight into the indigenous culture of the region. To pay tribute to the city's heroes, make your way to Digulis Monument and Makam Juang Mandor. These landmarks serve as reminders of the sacrifices made during significant historical events. With such a diverse range of landmarks and attractions nearby, Star Hotel is the perfect base for exploring the captivating history and culture of Pontianak.

A Culinary Adventure Awaits

Located in the heart of Pontianak, Star Hotel is surrounded by a plethora of dining options that will satisfy any craving. Just a stone's throw away, you'll find A Hin Chai Kue Panas Siam, a local favorite known for its mouthwatering Thai-style hot cakes. For a taste of authentic Indonesian cuisine, head to Warung Kopi Aming, where you can savor traditional dishes prepared with love and care. If you're in the mood for something sweet, make sure to visit Es Krim Angi, a charming ice cream parlor that offers a wide selection of delightful flavors. And for coffee lovers, Aming Coffee is the perfect spot to relax and enjoy a freshly brewed cup of java. These are just a few of the many dining options that await you near Star Hotel. So whether you're in the mood for seafood at Restoran Pondok Kakap, noodles at Mie Tiaw Apollo, or crave the flavors of Japanese cuisine at Sora Sushi Pontianak, there's something to satisfy every palate just steps away from your hotel.

Shop 'til You Drop at Star Hotel's Surrounding Shopping Landmarks

Located in the heart of Pontianak, Star Hotel offers easy access to a variety of shopping landmarks. Just a stone's throw away from the hotel, you'll find Supermarket Kaisar, where you can stock up on groceries and daily essentials. For a more extensive shopping experience, Ayani Mega Mall is just a short walk away. With its wide range of retail stores, restaurants, and entertainment options, Ayani Mega Mall is the perfect place to indulge in some retail therapy. And if you're in the mood for some local shopping, Kapuas Indah Shop is nearby, offering a selection of traditional handicrafts and souvenirs. Whether you're in search of everyday necessities or looking to splurge on luxury items, Star Hotel's surrounding shopping landmarks have got you covered.

Affordable Luxury at Star Hotel in Pontianak

Experience affordable luxury at Star Hotel in Pontianak, where the average price of a room is just $29. Compared to the average price of a hotel room in the city, which is $28, Star Hotel offers exceptional value for money without compromising on quality. With its prime location and impeccable service, this hotel is the perfect choice for both business and leisure travelers seeking a comfortable and budget-friendly stay in Pontianak.

Excellent Service and Reasonable Price

Star Hotel in Pontianak, Indonesia is highly regarded for its excellent service and reasonable prices. Guests have raved about the hotel's buffet breakfast, which is filled with a wide variety of delicious options to start the day off right. The friendly and hospitable staff at Star Hotel have received numerous compliments for their warm and welcoming demeanor, ensuring that guests feel right at home during their stay. With reasonable prices, guests have found that Star Hotel offers great value for money, making it an ideal choice for both business and leisure travelers.

Experience Exceptional Value and Service at Star Hotel

Star Hotel in Pontianak, Indonesia is a hidden gem that offers exceptional value and service to its guests. With an impressive overall rating of 8.2, it's clear that this hotel has left a positive impression on its visitors. One of the standout features of Star Hotel is its excellent value for money, with a rating of 8.4 for value. Guests can enjoy comfortable and well-appointed rooms without breaking the bank. Whether you're a budget traveler or simply looking for a great deal, Star Hotel is the perfect choice. In addition to its affordability, Star Hotel also excels in providing top-notch service. With a staff performance rating of 8.3, the hotel's dedicated team goes above and beyond to ensure that every guest has a memorable stay. From the moment you step into the hotel, you'll be greeted with warm smiles and a willingness to assist with any request. The attentive and friendly staff truly make you feel like a valued guest.

Show less

Amenities and facilities

Excellent8.2

Facilities

Most talked about facilities

Languages spoken
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Business facilities
  • Concierge
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area
Access
  • Front desk [24-hour]
  • Pets allowed unavailable
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Internet access – wireless
  • Wi-Fi [free]

Location

Jalan Gajahmada No 189, Pontianak City Center, Pontianak, Indonesia, 78122

Exceptional9.1

Location

Airports
  • Supadio Airport (PNK) - Indonesia
    14.3 km
  • Kuching International Airport (KCH) - Malaysia
    202.6 km
Hospital or clinic
  • Apotik Kencana
    60 m
Shopping
  • Ayani Mega Mall
    1.9 km
Convenience store
  • Indomaret
    390 m
Cash withdrawal
  • ATM
    30 m

What's nearby

Popular landmarks
  • Betang House
    690 m
  • Saint Joseph Cathedral
    900 m
  • Keraton Kadriah
    1.1 km
  • Museum Negeri Pontianak
    1.5 km
  • Kapuas Square
    1.5 km
  • Ayani Mega Mall
    1.9 km
  • Masjid Jami At
    2.0 km
  • Digulis Monument
    2.4 km
  • Equator Monument
    4.6 km
  • Masjid Raya Mujahidin
    6.8 km
Nearby landmarks
  • Gajah kembar Toko
    40 m
  • Apotik Kencana
    60 m
  • Apotek Makmur 2
    140 m
  • Apotik Bintang
    230 m
  • RS Kharitas Bhakti
    520 m
  • Mo Star
    570 m
  • Betang House
    690 m
  • Costummers'Car Park
    720 m
  • Promedika Hospital
    760 m
  • Harum Manis Supermarket
    780 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until13:00
Getting around
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)60000 IDR
The property
  • Year property opened2010
  • Number of floors6
  • Number of rooms 90
  • Most recent renovation2010
  • Non-smoking rooms/floorsyes
  • Number of restaurants2

Reviews of Star Hotel from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.4
  • 10
  • 10
  • 8.0
  • 10
  • 6.4
  • 7.2
  • 9.6
  • 10
  • 7.6

Most recent

  • Location score 9.1 out of 10 and is a high score in Pontianak
    Location9.1
  • Service score 8.7 out of 10 and is a high score in Pontianak
    Service8.7
  • Value for money score 8.7 out of 10 and is a high score in Pontianak
    Value for money8.7
  • Cleanliness score 8.5 out of 10 and is a high score in Pontianak
    Cleanliness8.5
  • Facilities score 8.2 out of 10 and is a high score in Pontianak
    Facilities8.2
  • Room comfort and quality score 7.3 out of 10 and is a high score in Pontianak
    Room comfort and quality7.3
High score for Pontianak

Rating

9+ Exceptional (70)
8-9 Excellent (29)
7-8 Very Good (39)
6-7 Good (15)
<6 Below Expectation (30)
Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 10 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
20% Unfavourable

Cleanliness

Mentioned in 9 reviews
sentiment-positive-indicator
77% Positive
sentiment-negative-indicator
22% Unfavourable

Location

Mentioned in 5 reviews
sentiment-positive-indicator
100% Positive

Bathroom

Mentioned in 4 reviews
sentiment-negative-indicator
100% Unfavourable

Breakfast

Mentioned in 3 reviews
sentiment-negative-indicator
100% Unfavourable

Air conditioning

Mentioned in 3 reviews
sentiment-negative-indicator
100% Unfavourable

Room comfort

Mentioned in 3 reviews
sentiment-positive-indicator
33% Positive
sentiment-negative-indicator
66% Unfavourable

Check in

Mentioned in 2 reviews
sentiment-negative-indicator
100% Unfavourable

Soundproofing

Mentioned in 2 reviews
sentiment-negative-indicator
100% Unfavourable
Showing 183 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Melisa from Indonesia
    Family with young children
    Deluxe Double or Twin Room
    Stayed 1 night in April 2025

    “Highly Recommended”

    If there were 10 stars, I would give 11 😅, because the service at this hotel is that good. It may not be a tall and luxurious hotel, but the facilities are really good, the rooms are clean, and all the staff are very friendly. Even without being asked, the room is still cleaned and all the toiletries are replaced. It's very worth it and I definitely recommend staying here, I will definitely come back next time. Thank you, Star Hotel.

    Reviewed April 02, 2025
    Auto-translated through generative A.I.
  2. 8.8
    Excellent
    Nana from Indonesia
    Family with young children
    Deluxe With Breakfast
    Stayed 7 nights in September 2024

    “Good, spacious, fairly clean, but noisy.”

    8 days staying here, everything is good except for the noise. For those looking for peace and comfort, maybe don't stay here, because this hotel almost every day has wedding events, and the events are on several floors, so the sounds can be heard in the rooms. At 2 AM I couldn't sleep because they were preparing for the party, and also because this hotel is often used for party events, there are many hotel guests who are sick with colds. Every morning I had to fight my fear of my baby getting infected. My baby ended up catching it, and then I caught it from my baby. In the end, after returning from here, my baby had to take medicine. It's also very unfortunate that I asked for breakfast to be delivered to my room because I was afraid and reluctant to eat at the restaurant due to many people coughing and sneezing, fearing my baby would catch something. The staff said they couldn’t deliver and that delivery would incur a charge of 60K per meal pack. I just found out that hotels don't deliver breakfast for free; wherever I stay, I usually ask for breakfast to be delivered.

    Reviewed October 08, 2024
    Auto-translated through generative A.I.
  3. 9.6
    Exceptional
    ANTONIA from Malaysia
    Group
    Superior
    Stayed 2 nights in December 2025

    “Affordable price ”

    Love my stay at this hotel. Location is near to eatery, cafe , restorant, market, indomaret,. Parking is ample too as there are parking building next door. Basic neccesities like towel, toothbrush, shampoo, body shower gel. As for hairdryer and iron u need to request.

    Reviewed December 14, 2025
  4. 10.0
    Exceptional
    Balkis from Indonesia
    Business traveler
    Deluxe With Breakfast
    Stayed 1 night in June 2025

    “friendly service”

    I am very happy to stay at Orchardz Hotel, the service is excellent.

    Reviewed June 27, 2025
    Auto-translated through generative A.I.
  5. 8.4
    Excellent
    Leksin from Indonesia
    Solo traveler
    Deluxe With Breakfast
    Stayed 2 nights in June 2024

    “Good Value”

    I got a really good rate from Agoda and this made for extremely good value. The hotel room was spacious, clean and had sufficient amenities. There was renovation going on; however it did not bother me. Hotel staff were very friendly and helpful. Breakfast was just OK. The location was excellent, next to or across the street from large hotel chains and a short walking distance from eateries and convenience stores. Will definitely keep this hotel on my list for the next time I visit Pontianak.

    Reviewed June 28, 2024
Changed to review page 1

This is a popular property. Don't miss out!