Newly built in 2023

REF Okinawa Arena by VESSEL HOTELS

4 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Moromizato 1766, Okinawa, Okinawa Main island, Japan, 904-0032

Highlights

Hygiene Plus
Sparkling clean

Sparkling clean

Guests have rated this property 9.5/10 on cleanliness

100% Positive
Based on guest reviews

"Very clean and everyhing looks like literally brand new!"

"Most importantly, cleanliness was top notch."

"Super! Brand new, super clean, super comfortable!"

Top Value

Top Value

Guests rated this property 9.1/10 on value for money

90% Positive
Based on guest reviews

"Great value for money, the hotel was just perfect."

"Excellent hotel with great value for money."

"Worth the money for all amenities in the room."

Check-in [24-hour]

Check-in [24-hour]

88% Positive
Based on guest reviews
Check-in [24-hour]
Excellent room comfort & quality

Excellent room comfort & quality

Guests have rated this property 9.4/10 on room comfort and quality

76% Positive
Based on guest reviews

"The hotel is comfortable and quite new."

"The facilities were top notch with spacious rooms."

"Bed is ultra comfortable."

Excellent room comfort & quality

Facilities

Free Wi-Fi

Pool with view

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Bar

Golf course

About us

REF Okinawa Arena by VESSEL HOTELS blends Okinawa’s 'CHANPURU' style with comfort, featuring locally designed rooms and a vibrant music bar. Adjacent to Okinawa Arena, it’s perfect for two travelers seeking live events and cultural exploration. REF Okinawa Arena by VESSEL HOTELS, on Okinawa’s Main Island, offers vibrant traditions, scenic beaches, and serene landscapes. Enjoy a stunning outdoor pool, luxurious steam room, air-conditioned rooms with free Wi-Fi, and private balconies or terraces. Select rooms provide tranquil outdoor views. Conveniently located near attractions, this hotel ensures relaxation and adventure for two travelers. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

24 travelers have booked today.

Cleanliness 9.6
Facilities 9.3
Service 9.3
Value for money 9.2

Based on 3,055 verified reviews

Cleanliness

9.6

Facilities

9.3

Service

9.3

Value for money

9.2

Location

8.5

See map

8.5Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Koza Sports Park Facilities
240 m
Kadena High School
540 m
Library Bicycle Parking
810 m
USO
870 m
Airport Street
1.2 km

Good to know

Value for money9.2
Distance to city center1.7km
Location rating8.5

Rooms available at REF Okinawa Arena by VESSEL HOTELS

Concept Twin Room - Non-Smoking
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  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Art Room
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  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 2 single beds and 2 futons
Enter dates to see prices
Art Deluxe Twin Room
...
  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Double Room with Shower - Non-Smoking
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  • Room size: 17 m²/183 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Junior Suite
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 2 double beds and 1 sofa be...
Enter dates to see prices
Deluxe Room with 2 Single Beds
...
  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Deluxe Quadruple Room
...
  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 2 single beds and 2 futons
Enter dates to see prices
Triple Deluxe
...
  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 1 futon and 2 single beds
Enter dates to see prices
Superior Twin Room
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  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Twin Room with Shower - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
More about REF Okinawa Arena by VESSEL HOTELS

More about REF Okinawa Arena by VESSEL HOTELS

Welcome to REF Okinawa Arena by VESSEL HOTELS: A Modern Oasis in Okinawa

Nestled just 1.7 kilometers from the vibrant city center of Okinawa Main Island, REF Okinawa Arena by VESSEL HOTELS invites you to experience a blend of modern luxury and traditional Japanese hospitality. Opened in 2023, this stunning 4-star hotel boasts contemporary architecture and stylish interiors, making it the perfect retreat for both leisure and business travelers. With a convenient 40-minute journey from the airport, your getaway is just a short ride away from the breathtaking beaches and rich cultural heritage that Okinawa has to offer. At REF Okinawa Arena, check-in is a breeze with a welcoming time starting at 2:00 PM, allowing you to settle into one of the 150 elegantly designed rooms before exploring the local attractions. The hotel offers a relaxing atmosphere for adults, but please note that children are not permitted to stay free of charge, and additional fees may apply. With a check-out time set for 11:00 AM, you can enjoy a leisurely morning before departing. Whether you're here to unwind or to explore the wonders of Okinawa, REF Okinawa Arena is your gateway to an unforgettable experience.

Unwind and Enjoy: Entertainment Facilities at REF Okinawa Arena by VESSEL HOTELS

At REF Okinawa Arena by VESSEL HOTELS, the entertainment facilities are designed to provide guests with a delightful experience that complements the serene beauty of Okinawa. The hotel boasts a vibrant bar where visitors can unwind with a refreshing drink after a day of exploring the island. Whether you prefer a classic cocktail or a local Okinawan brew, the bar's inviting atmosphere is the perfect spot to relax and socialize with fellow travelers. For those looking to pamper themselves, the sauna and steam room offer a tranquil retreat to rejuvenate both body and mind. After a long day, indulge in the soothing heat that melts away stress and revitalizes your spirit. Additionally, the shared lounge and TV area provide a cozy space for guests to gather, share stories, and enjoy a movie night together. Don’t forget to stop by the gift and souvenir shop, where you can find unique mementos and local crafts to take home, ensuring that your memories of Okinawa last a lifetime.

Unleash Your Energy at REF Okinawa Arena's Sports Facilities

At REF Okinawa Arena by VESSEL HOTELS, guests are invited to elevate their fitness journey with an array of exceptional sports facilities designed for both leisure and serious workouts. The state-of-the-art fitness center is fully equipped with modern exercise machines, free weights, and dedicated spaces for stretching and yoga. Whether you're a seasoned athlete or just looking to stay active during your stay, the free fitness center offers everything you need to maintain your routine while enjoying the vibrant atmosphere of Okinawa. For those who prefer to soak up the sun while staying active, the outdoor pool is a refreshing oasis perfect for a leisurely swim or invigorating water aerobics. Surrounded by lush greenery and comfortable loungers, the pool area is an ideal spot to unwind after a workout. Enhance your relaxation with a visit to the poolside bar, where you can sip on refreshing beverages and light snacks, making it easy to refuel and recharge. At REF Okinawa Arena, the blend of fitness and leisure creates a unique experience that caters to all guests, ensuring your stay is both active and enjoyable.

Convenience Facilities at REF Okinawa Arena by VESSEL HOTELS

At REF Okinawa Arena by VESSEL HOTELS, convenience is at the forefront of your stay, ensuring that every guest enjoys a seamless experience. With 24-hour room service, you can indulge in delicious meals at any hour, making it perfect for late-night cravings or early morning breakfasts in the comfort of your room. The hotel also offers a dedicated concierge service, ready to assist with local insights and recommendations, ensuring that you make the most of your time in Okinawa. For added peace of mind, safety deposit boxes are available, allowing you to securely store your valuables while you explore the beautiful surroundings. Staying connected is effortless with free Wi-Fi available in all rooms and public areas, allowing you to share your experiences with friends and family back home. The hotel also features a designated smoking area for guests who prefer it, while those with travel needs can take advantage of the convenient luggage storage and on-site laundromat. For quick snacks or essentials, a well-stocked convenience store and vending machine are just steps away, making REF Okinawa Arena the ideal choice for travelers seeking comfort and convenience during their stay in Okinawa.

Convenient Transport Facilities at REF Okinawa Arena by VESSEL HOTELS

At REF Okinawa Arena by VESSEL HOTELS, guests are greeted with a range of convenient transport facilities designed to enhance their stay on the beautiful Okinawa Main Island. The hotel boasts an onsite car park, allowing for easy self-parking, so you can explore the stunning surroundings at your own pace without the hassle of searching for a parking space. Best of all, the car park is free of charge, ensuring that your travel budget can be spent on creating unforgettable memories during your stay. For those looking to venture further afield or explore the local attractions without the need for a personal vehicle, the hotel offers a reliable car hire service. This facility allows guests to rent a car conveniently, giving you the freedom to discover Okinawa's breathtaking landscapes and vibrant culture on your own terms. Additionally, a taxi service is readily available, ensuring that you can easily reach your desired destinations, whether it's a nearby beach, a bustling market, or a serene historical site. With these transport options, REF Okinawa Arena by VESSEL HOTELS makes it simple and stress-free to navigate your Okinawa adventure.

Comfort and Convenience at REF Okinawa Arena by VESSEL HOTELS

Step into a world of comfort and convenience at REF Okinawa Arena by VESSEL HOTELS, where every room is designed to provide a relaxing retreat after a day of exploring the vibrant Okinawa Main island. Each room is equipped with modern air conditioning, ensuring that you can unwind in a cool and pleasant atmosphere regardless of the tropical heat outside. Enjoy your favorite shows on the flat-screen television, or simply relax in the cozy ambiance created by the plush linens and blackout curtains that guarantee a restful night’s sleep. For your convenience, the rooms also feature a refrigerator, allowing you to store snacks and beverages for those late-night cravings or to keep your drinks chilled after a day of adventure. The thoughtful addition of a hair dryer and complimentary toiletries ensures that you have everything you need for a refreshing start to your day. At REF Okinawa Arena, every detail is curated to enhance your stay, making it the perfect sanctuary for both relaxation and exploration.

Culinary Delights at REF Okinawa Arena by VESSEL HOTELS

At REF Okinawa Arena by VESSEL HOTELS, dining is an experience that caters to every palate and preference. Guests can indulge in a sumptuous breakfast buffet that showcases the best of local and international cuisine, providing a delightful start to the day. From freshly baked pastries to seasonal fruits and hearty Japanese dishes, the buffet is designed to fuel your adventures on the beautiful Okinawa Main island. For those seeking a more casual dining experience, the hotel's charming coffee shop offers a cozy atmosphere perfect for unwinding with a cup of expertly brewed coffee or enjoying a light snack. Additionally, the restaurant features an inviting menu that highlights the flavors of Okinawa, making it an ideal spot for both casual meals and special occasions. With 24-hour room service, guests can also savor delectable dishes in the comfort of their own rooms, ensuring that culinary satisfaction is just a call away, no matter the hour.

Discover Your Perfect Stay at REF Okinawa Arena by VESSEL HOTELS

Choose from a diverse range of room options designed to suit different preferences and group sizes at REF Okinawa Arena by VESSEL HOTELS. From cozy Double Rooms with showers to spacious Suite Family Rooms, each accommodation offers a unique experience, whether you're traveling solo, as a couple, or with family. The Art Deluxe Twin Room and Art Room provide a creative ambiance, while the Deluxe Quadruple Room and Junior Suite cater to those seeking more space and comfort. For guests with specific accessibility needs, the Accessible Room with a double bed ensures a hassle-free stay. Booking your preferred room type through Agoda guarantees you the best prices and a seamless, stress-free experience. With easy-to-navigate booking options, you'll enjoy quick confirmation and secure your ideal accommodation effortlessly. Take advantage of Agoda's exclusive deals and discounts to make your stay at REF Okinawa Arena both memorable and economical.

Traveling from Naha Airport to REF Okinawa Arena by VESSEL HOTELS

To reach REF Okinawa Arena by VESSEL HOTELS from Naha Airport, the primary airport serving Okinawa Main Island, travelers have several convenient options. The journey begins with a scenic drive that takes approximately 30 minutes, depending on traffic. Upon exiting the airport, you can opt for a rental car, which provides the freedom to explore the beautiful Okinawa coastline along the way. Alternatively, taxis are readily available outside the terminal, offering a direct and hassle-free ride to the hotel. For those looking to save on transportation costs, the airport's public bus service is an economical choice, with routes that connect to major destinations, including a stop near the hotel. Once you arrive at REF Okinawa Arena by VESSEL HOTELS, you will be greeted by a modern and welcoming atmosphere, perfectly situated for both relaxation and exploration. The hotel is strategically located near the arena, making it an ideal accommodation for sports enthusiasts and event-goers. Guests can enjoy the hotel’s amenities, including a restaurant serving local cuisine and comfortable rooms designed for a restful stay. Whether you're visiting for business or leisure, the seamless journey from Naha Airport to your accommodation sets the tone for an unforgettable experience in Okinawa.

Explore the Vibrant Surroundings of REF Okinawa Arena by VESSEL HOTELS

Nestled in the heart of Okinawa Main Island, REF Okinawa Arena by VESSEL HOTELS offers easy access to a variety of captivating landmarks and attractions. Just a short drive away, the Southeast Botanical Gardens beckon with their lush landscapes and diverse flora, providing a serene escape into nature. Visitors can stroll through the beautifully curated gardens, enjoying the vibrant colors and fragrant blossoms that change with the seasons. It's a perfect spot for families, couples, or anyone looking to unwind amidst the beauty of Okinawa's natural environment. For those seeking a taste of local culture, the Chanpuru Market is a must-visit destination. This bustling market offers an array of traditional Okinawan delicacies, handicrafts, and souvenirs, making it an ideal place to immerse yourself in the local way of life. Additionally, the Okinawa City Tourism Association is nearby, where you can gather information about the region's rich history and exciting activities. Don't miss the chance to visit the Okinawa City Hall Observation Decks for panoramic views of the city and coastline, or take a moment of reflection at the serene Awase Shrine, a beautiful testament to Okinawa's spiritual heritage.

Culinary Delights Surrounding REF Okinawa Arena

The area surrounding REF Okinawa Arena by VESSEL HOTELS is a food lover's paradise, offering a diverse range of culinary experiences to satisfy every palate. Start your gastronomic journey at Charlie's Tacos, where you can indulge in authentic Mexican flavors with their mouthwatering tacos that burst with freshness. For a taste of classic American fare, Ralph's Burger Restaurant serves up juicy burgers that are perfect for a casual meal. If you're in the mood for something warm and comforting, Marugen Ramen Oki is the place to be, offering rich, flavorful ramen that is sure to warm your soul. Artbar Relation combines art and cuisine, providing a unique dining experience where you can enjoy creative dishes while surrounded by local artwork. For a laid-back atmosphere, Bamboo Cafe serves delightful coffee and light bites, perfect for a quick refreshment. Bian offers a taste of Italian with its delicious pasta dishes, while Bistro Chez Tsukasa brings French flair to the table with exquisite culinary creations. Cafe Et Chanson Gitane is an enchanting spot where you can sip on coffee while enjoying live music, adding to the vibrant atmosphere. For those seeking a lively night out, Club Fujiyama offers a fun nightlife experience, while Donya is the go-to place for fresh seafood. Lastly, don’t miss the charming Nakanomachi Town, where you can explore quaint eateries and local delicacies that reflect the rich culture and flavors of Okinawa.

Shopping Delights Surrounding REF Okinawa Arena

When it comes to retail therapy, REF Okinawa Arena by VESSEL HOTELS is perfectly positioned amid a variety of shopping landmarks that cater to every taste and preference. Just a short drive away, the Plaza House Shopping Center invites visitors to explore a diverse range of shops, from trendy boutiques to well-known international brands, all within a vibrant and welcoming atmosphere. For those who enjoy a leisurely stroll, Central Park Avenue offers a delightful mix of shops and cafes, perfect for a day of exploration and relaxation. A visit to Chubunouren Market is a must for anyone seeking authentic local flavors and handcrafted goods, where the bustling atmosphere and friendly vendors create a truly immersive experience. Additionally, Paredolet presents a unique shopping experience with its curated selection of lifestyle products and artisanal crafts, while Shugetsudo enchants visitors with its charming offerings of local delicacies and souvenirs. Together, these shopping landmarks provide guests with an abundance of options to indulge in a memorable shopping spree during their stay at REF Okinawa Arena.

Affordable Luxury at REF Okinawa Arena by VESSEL HOTELS

Nestled in the vibrant heart of Okinawa Main Island, REF Okinawa Arena by VESSEL HOTELS offers an exceptional stay at an average room price ranging from $101 to $150. This competitive pricing makes it an attractive option for travelers seeking both comfort and value. Guests can enjoy modern amenities and thoughtful design without breaking the bank, allowing for a more enjoyable experience in this beautiful region of Japan. In comparison, the average price for a hotel room in Okinawa Main Island hovers between $151 and $200. This means that staying at REF Okinawa Arena not only provides guests with a stylish and welcoming atmosphere but also significant savings compared to other accommodations in the area. With this balance of affordability and quality, visitors can immerse themselves in the rich culture and stunning scenery of Okinawa while enjoying the exceptional service and hospitality that VESSEL HOTELS is known for.

Exceptional Experiences Await at REF Okinawa Arena by VESSEL HOTELS

Guests at REF Okinawa Arena by VESSEL HOTELS consistently rave about their outstanding experiences, reflected in an impressive overall rating of 9.1. With a remarkable score of 9.2 for value, visitors feel they receive exceptional quality for their investment, making it an ideal choice for both leisure and business travelers. The hotel’s commitment to providing top-notch facilities shines through with a stellar rating of 9.3, ensuring that every amenity and service enhances the guest experience, from modern accommodations to well-maintained communal spaces. Cleanliness is a priority at REF Okinawa Arena, and it shows with an outstanding cleanliness rating of 9.6. Guests can expect pristine environments that contribute to a relaxing and rejuvenating stay. The hotel’s staff performance is equally commendable, earning a score of 9.3, which highlights the dedication and friendliness of the team committed to making every guest feel welcome and cared for. While the location scores an 8.5, the overall experience at REF Okinawa Arena by VESSEL HOTELS promises to leave visitors with lasting memories, making it a top choice for anyone exploring the beautiful Okinawa Main Island.

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Amenities and facilities

Exceptional9.3

Facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Golf course [on-site]
  • Gym/fitness
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Public bath
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Bar
  • Breakfast [buffet]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Beam projector
  • Concierge
  • Convenience store
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Laundromat
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • On-site event hosting
  • Postal service
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Baby changing rooms
  • Family/child friendly
  • Family room
  • Kids cutlery
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Kids shampoo
  • Kids toothbrush
  • Step stool
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Couple's room
  • Couples only
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Proposal spot
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Themed rooms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
Sports equipment rental
  • Bicycle rental

Location

Moromizato 1766, Okinawa, Okinawa Main island, Japan, 904-0032

Excellent8.5

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-0 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 1 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others

  • [Children under 18 years old stay free if sharing existing beds]
    - Meal plans do not include meals for children staying free of charge if sharing existing beds. Meals can be added for an additional fee.
    Breakfast fee: 13 years old and over 2,000 yen / 6-12 years old 1,000 yen / 5 years old and under: Free
    - If one adult and one child (under 18 years old) stay in a twin room, the price will be for two adults.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
  • Check-in until23:59
Getting around
  • Distance from city center1.7km
  • Travel time to airport (minutes)40
Extras
  • Daily Internet/Wi-Fi fee0 JPY
  • Breakfast charge (unless included in room price)2000 JPY
The property
  • Year property opened2023
  • Number of floors8
  • Number of rooms 150
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee0 JPY

Property announcements

The property’s rooftop pool with city view is open from 08:00 AM to 07:00 PM with the last entry at 06:00 PM. Charges are as follows: JPY 1000 for guests above 13 years old, JPY 500 for guests aged 6-12 and free for children below 5 years old. The pool is currently closed and will reopen on March 20, 2025.

Reviews of REF Okinawa Arena by VESSEL HOTELS from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.0

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 8.4
  • 9.2
  • 9.2
  • 10
  • 10
  • 8.8
  • 9.2
  • 9.6
  • 10

Most recent

  • Cleanliness score 9.6 out of 10 and is a high score in Okinawa Main island
    Cleanliness9.6
  • Facilities score 9.3 out of 10 and is a high score in Okinawa Main island
    Facilities9.3
  • Service score 9.3 out of 10 and is a high score in Okinawa Main island
    Service9.3
  • Value for money score 9.2 out of 10 and is a high score in Okinawa Main island
    Value for money9.2
  • Location score 8.5 out of 10 and is a high score in Okinawa Main island
    Location8.5
High score for Okinawa Main island

Rating

9+ Exceptional (539)
8-9 Excellent (112)
7-8 Very Good (63)
6-7 Good (14)
<6 Below Expectation (12)
Guest Type
Room Type
Language
Showing 740 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Richard from Canada
    Solo traveler
    Double Room with Shower - Non-Smoking
    Stayed 5 nights in May 2025

    “A very clean and also highly underrated property for the ample amount of services it provides at such a great value. ”

    Stayed 5 nights. Front desk staff was very accommodating and kind. Parking for guest is included. There is a public bath and also a pool. They also have a Laundromat, that also has a microwave with utensils all in the same room. Family Mart is literally just outside the main entrance so food and snacks very accessible. The complimentary amenities I have to say are next level. They provide green tea powder, facial product packs, hair ties, dental amenities etc. Room with a double is enough for me as a solo traveller. You might want to stay in a bigger room if you are a couple and concerned about space and bed size. Fyi, double bed mattress was only about 5 inches thick and also very firm with small pillows so do not expect higher end chain quality. This you could say is my only "con" but this can also be subjective as some people do like firm mattresses and I am not a picky sleeper myself. Excellent breakfast buffet where you can eat all the Okinawan steak you want, including other local delights. Food preparation and quality is what you find in high end hotel buffers for me. Again, this is also subjective but personally, this is my main highlight of the hotel. Price value was amazing which is why the bed mattress and room size situation didn't bother me at all. Most importantly, cleanliness was top notch. It also definitely helps that the property is still only a few years old. Location obviously is not by the water or a prominent location but I had a rental car so zero issues for me in this area. Will definitely stay again for future Okinawa trips!

    Reviewed May 10, 2025

    このたびは数ある宿泊施設よりレフ沖縄アリーナbyベッセルホテルズへご宿泊いただきまして、まことにありがとうございます。また、お忙しいところ口コミの投稿いただき重ねてお礼申しあげます。 たくさんのお褒めのお言葉を頂き大変嬉しく拝見させていただきました。スタッフの対応につきましても喜ばしい評価を頂戴でき、嬉しく身に余る思いです。これからも沢山のお客様に愛されるホテルを目指してスタッフ一同サービス向上に努めて参ります。今後ともご愛顧いただけましたら幸いでございます。ぜひまた沖縄旅行の際はレフ沖縄でお会いできることを楽しみにしております。 レフ沖縄アリーナbyベッセルホテルズ 上原

    Responded May 11, 2025
    REF Okinawa Arena by VESSEL HOTELS
  2. 9.2
    Exceptional
    VALENCIA from United States
    Solo traveler
    Twin Room with Shower - Non-Smoking
    Stayed 7 nights in June 2024

    “Great Place to Stay Off Base!”

    I initially planned to stay on the military base but found this hotel on Agoda. It was a great find— virtually brand, spanking new clean, and well-furnished, with a minimalist aesthetic that suited the small room size. Traveling solo, I found the room comfortable, safe, and secure. If my husband had joined, we would have needed a larger space. Located about ten minutes from American Village, this hotel felt central to the military base and other destinations, such as the beach. While I would have preferred a sea view, I was content with my stay. As a Black, American female staying alone for the first time in Okinawa, I put together a list of tips for other Americans, staying at this particular hotel in Okinawa based on my experience: 1. You will need your room key for both the elevators (when going up, only), and for lights in your room (look to your immediate left upon entering and place the key inside the slot). There are also buttons on the panel above the bed’s headboards that control the lights. 2. You will not receive washcloths in your room. There will be bath towels and hand towels, only. Small washcloths can be found on the supply table in the lobby, where you will also find hair treatment packets, shower caps, toothbrushes, and toothpaste, among other items. 3. You will have a bidet and a self-flushing toilet in your bathroom. The control panel along the wall near the toilet is used to operate it. This can be a game-changer if you are used to wadding up reams of toilet paper for your hygiene efforts. 4. Your room will contain a small refrigerator that you will need to power on. There will not be a microwave but one can be found on the 2nd floor in the same room as the ice and vending machine. 5. Rooms contain remotes for the heating and air conditioning units. You can use a translator app to view instructions, which are in Japanese. 6. Umbrellas are in the entryway for your use and they will be sorely needed during the rainy season (May-July). 7. Use the camera function on the Translate app for signs written in Japanese. 8. The Family Mart store next to the hotel is open 24 hours. There is a variety of salty, sweet, savory, and frozen snacks, in addition to cold meals and items that can be heated, such as ramen and udon noodle dishes. They also have chicken bites and portions on skewers. Machines serve both hot and cold coffee and other beverages. The stores have reasonable prices and they will even microwave food for you if you like. They can be found throughout the island, including Lawson’s and even a few 7-Eleven stores. 9. Breakfast (buffet 7-10 am) will be peculiar for Americans. Please be advised that the bacon and eggs are likely different from what we are used to (NOT cooked to a crisp, eggs are not scrambled, etc.). There is also fresh ramen, hamburgers, ice cream and salad… 10. You will be asked how often you want housekeeping services. A tote bag containing clean towels will be placed on your door handle each day, whether you receive services or not and you can place your trash receptacles outside your door for pickup. 11. There is a rooftop pool, hot tub, and bar on the 8th floor. You must PAY to use the pool! However, the public bath is free. Your welcome packet will contain a coupon for a free beverage that you can redeem in the bar. 12. There will be “pajamas” in your room for use in the public bath. I did not go since my understanding is that everyone is nude. I harbor no judgement but I am far too modest to lounge naked in front of strangers—that is just me. 13. There is little to no storage space and no closet, nightstands, or drawers, though there is a rail with hangers, on which one can hang garments. 14. The bathroom is small but mighty, containing a powerful handheld showerhead, the previously mentioned bidet, and even a mirror in the shower. It fogs up but wiping with soap will help keep it clear. Shampoo, conditioner, and body wash are in pump bottles inside the shower.

    Reviewed June 21, 2024

    Thank you very much for staying at Lev Okinawa Arena by Vessel Hotels. We would also like to thank you for taking time out of your busy schedule to write a review of our hotel. We are very pleased to see the many compliments you have given us. We are glad to hear that you had a pleasant stay with us during your stay. We are very honored by your detailed review of our hotel. We are very happy to hear that you enjoyed your stay at our hotel and we will do our best to provide you with even better service and hospitality. We look forward to welcoming you again. REF Okinawa Arena by Vessel Hotels enokawa

    Responded June 26, 2024
    REF Okinawa Arena by VESSEL HOTELS
  3. 10.0
    Exceptional
    YUKO from Japan
    Couple
    Twin Room with Shower - Non-Smoking
    Stayed 1 night in February 2025

    “They upgraded it for me.”

    This time, because it happened to be available, they upgraded me to a spacious room. It was a room supporting the local basketball team, with high ceilings and even a basketball hoop. The entrance was designed like a hallway, with a separation beyond it. The twin beds and table were in the same room, and the storage that resembled a player's locker for storing suitcases was very convenient. On the opposite side, there were water facilities, and since each could be opened and closed with a door, it felt neat and somehow luxurious. I often use this hotel, but since my usual room is small, I wondered how much more comfortable and different it could be, which makes me tempted to think about reservations from now on. Still, I can always have a comfortable stay, so I also think that it’s fine if it's small as long as it’s just for sleeping. My focus is on the breakfast and large bath with a sauna, so as long as that is included, I'm satisfied. The large bath at the affiliated hotel in Chatan can also be used, so it was fun to stop by the bath on the way back after sightseeing. Thank you very much!

    Reviewed June 11, 2025
    Auto-translated through generative A.I.

    YUKO 様 この度はレフ沖縄アリーナbyベッセルホテルズにご宿泊いただきましてまことにありがとうございました。 グレードアップさせていただいた琉球ゴールデンキングスルームで快適にお過ごしいただけたと拝見し、大変嬉しく思います。 当ホテルの客室はさまざまなタイプのお部屋があり、お客様の旅にあったお部屋タイプをご予約していただければと思います。 また、系列3店舗の大浴場利用特典も好評で、北谷のアメリカンビレッジで観光しながらお立ち寄りいただけます。滞在中の特典ですので、カードキーのご提示が必要ですが、3店舗で特徴が違った大浴場・温泉を楽しんでいただけるのではないでしょうか。 またご宿泊の機会がございましたらぜひお待ちしております。 これからもスタッフ一同サービス向上に精進してまいりますので、何卒よろしくお願い申しあげます。 お忙しい中クチコミ投稿いただきありがとうございました。 レフ沖縄アリーナbyベッセルホテルズ

    Responded June 11, 2025
    REF Okinawa Arena by VESSEL HOTELS
  4. 8.4
    Excellent
    Ho from Hong Kong SAR, China
    Couple
    Superior Twin Room
    Stayed 1 night in September 2025

    “Comfortable Stay at Central Okinawa”

    We stayed at LeQu Okinawa Chantan Spa & Resort (by the same group) in American Village in the same trip. We booked the slightly more expensive twin room, all the settings and facilities in the room are perfect with the wash basin outside the toilet and bathroom. The public bath in REF hotel is good. One comment on the buffet breakfast, somehow they put out small quantities of salad in the serving bowls (I would save portion only good enough for one person. I suggest management to pay a mystery visit and you would see what we experienced. Other than that, it is a modern and pleasant hotel.

    Reviewed September 29, 2025

    Thank you very much for choosing to stay at REF Hotel. We sincerely appreciate you taking the time to share your valuable feedback with us. We are delighted to hear that you were satisfied with the room facilities, layout, and communal bath. However, we sincerely apologize for the inconvenience caused regarding the portion sizes of the salads at the breakfast buffet. We take your comments seriously and will promptly consider improvements to address this issue. Regarding your suggestion for surprise inspections, we have shared it with our staff and will use it as a reference to further enhance our service. We will continue to make every effort to ensure our guests have a comfortable stay. We look forward to welcoming you back next time and will strive to provide an even more satisfying experience. We sincerely await your next visit.

    Responded October 01, 2025
    REF Okinawa Arena by VESSEL HOTELS
  5. 9.2
    Exceptional
    Wee from Singapore
    Group
    Standard Room (with Shower) Triple
    Stayed 1 night in June 2025

    “value for money, clean and new hotel”

    good location, clean room with onsen indoor. Bed position that lean against the window and having the aircon vent blowing your head is wierd design for a hotel,and the sink outside the washroom on a carpeted floor. I guess this was due to the room layout issue, to optimize the room usage.

    Reviewed June 30, 2025

    Wee 様 Thank you very much for staying at REF Okinawa Arena by Vessel Hotels. We’re glad to hear that you enjoyed our facilities like public Onsen bath. Regarding the room design, we truly appreciate your observations. We understand that the bed placement and air conditioning vent may not have been ideal for your comfort, and we apologize for any inconvenience this may have caused. We will take your feedback into consideration as we continuously strive to improve our guests' experience. Your reviews are invaluable to us, and we hope to have the opportunity to welcome you back in the future. REF Okinawa Arena by Vessel Hotels Yachi

    Responded July 01, 2025
    REF Okinawa Arena by VESSEL HOTELS
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