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Hotel O Appartel Cempaka

2 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

8-9, Jl. Abdurrahman Saleh, Gg. A.R.Saleh I, Pontianak Tenggara, Pontianak, Pontianak City Center, Pontianak, Indonesia, 78112

Highlights

Professional guest services

Highly Rated by Family Traveller

Top Value

Location

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Family room

Luggage storage

Balcony/terrace

Room service

Laundry

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Pontianak City Center part of Pontianak, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Museum Negeri Pontianak.
Your dates are popular among travelersUsers are booking a place in Pontianak every 3 minutes on Agoda.com
Facilities 9.3
Location 9.2
Service 9.1
Value for money 9.1

Based on 175 verified reviews

Facilities

9.3

Location

9.2

Service

9.1

Value for money

9.1

Cleanliness

8.9

See map

9.2Exceptional

Location rating score

Exceptional location - 2.09 kilometers from city center
Parking
FREE
Popular landmarks
Digulis Monument
880 m
Ayani Mega Mall
1.5 km
Museum Negeri Pontianak
1.9 km
Betang House
3.3 km
Keraton Kadriah
3.6 km
Closest landmarks
RS Anugerah Bunda Khatulistiwa
60 m
Parkir Gereja
80 m
Tempat Parkir RS Anugerah Bunda
90 m
Parkir Dinas PU
180 m
Tempat Parkir Kantor GubernurKalimantan Barat
310 m

Good to know

Value for money9.1
Location rating9.2
Nearest airportSupadio Airport (PNK) - Indonesia
Distance to airport11.1 km

Select your room

1/18

Deluxe Double Room

40 m²/431 ft²
Max 2 adults
1 double bed

8.0

Excellent

Room comfort and quality
1/12

Suite Family

49 m²/527 ft²
Max 3 adults
2 double beds
Fits groups
Preferred by Couples

9.3

Exceptional

Room comfort and quality
1/12

Family Room

Max 3 adults
Fits groups
1/9

Suite Double

40 m²/431 ft²
Max 2 adults
1 double bed

9.2

Exceptional

Room comfort and quality
1/7

Suite Deluxe

Max 9 adults
1/1

Deluxe Suite

40 m²/431 ft²
Max 3 adults
1 double bed
1/1

Family Suite

49 m²/527 ft²
Max 4 adults
2 double beds
Fits groups
1/1

Deluxe Double Room

40 m²/431 ft²
Max 3 adults
1 double bed
1/1

Double Suite

40 m²/431 ft²
Max 3 adults
1 double bed
1/1

Deluxe Suite

40 m²/431 ft²
Max 3 adults
1 double bed

Frequently asked questions

Hotel O Appartel Cempaka has car park nearby free of charge for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While staying at Hotel O Appartel Cempaka, jump start your trip by exploring the closest destinations that are within walking distance to the property which include LAMINGTON and alfamart.

While lodging at Hotel O Appartel Cempaka, indulge in your early morning or evening wander at nearby park which include Taman Arboretum Sylva Untan, Tugu Digulist, and Taman Fakultas Teknik.

Hotel O Appartel Cempaka's policy relating to children's bedding considers guests age 11 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Verified past guests that have stayed at Hotel O Appartel Cempaka had an average nightly stay of 1 night at this property.

Hotel O Appartel Cempaka's most popular month where verified guests travelers have stayed the most is in September.

Hotel O Appartel Cempaka can converse up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

Hotel O Appartel Cempaka’s neighborhood is Pontianak City Center which consists of popular restaurants such as Solaria - Ayani Megamall Pontianak, WARUNG MAKAN Ichiban Sushi, and Terrazza Steak House Pontianak.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated time frame may be charged an additional fee.

More about Hotel O Appartel Cempaka

More about Hotel O Appartel Cempaka

Experience Comfort and Convenience at Hotel O Appartel Cempaka, Pontianak

Nestled in the vibrant city of Pontianak, Indonesia, Hotel O Appartel Cempaka offers a cozy and welcoming retreat for travelers seeking comfort and affordability. With a total of 14 well-appointed rooms, this charming hotel provides a peaceful oasis amidst the bustling city life. Guests can enjoy a seamless check-in starting from 2:00 PM and a relaxed check-out until 12:00 PM, ensuring plenty of time to unwind and explore the local attractions. One of the highlights of staying at Hotel O Appartel Cempaka is its family-friendly policy. Children aged 3 to 10 can stay free of charge, making it an ideal choice for families looking to enjoy a memorable vacation without extra costs. Whether you're visiting for business or leisure, this hotel offers a perfect blend of convenience, warmth, and hospitality to make your stay in Pontianak truly special.

Relax and Unwind in the Shared Lounge and TV Area

Hotel O Appartel Cempaka offers a cozy and inviting shared lounge and TV area where guests can relax and socialize in a comfortable setting. Whether you're looking to catch up on your favorite shows, enjoy a casual chat with fellow travelers, or simply unwind after a day of exploring Pontianak, this communal space provides the perfect environment. The lounge is thoughtfully designed to foster a welcoming atmosphere, making it an ideal spot to relax alone or with new friends.

Convenience Facilities at Hotel O Appartel Cempaka

Experience seamless comfort and connectivity during your stay at Hotel O Appartel Cempaka, where guest convenience is a top priority. Enjoy the ease of free Wi-Fi available in all rooms and public areas, ensuring you stay connected whether you're working or browsing casually. For added convenience, the hotel offers quick and efficient express check-in and check-out services, saving you valuable time upon arrival and departure. To enhance your stay, the hotel provides reliable room service, allowing you to indulge in delicious meals and refreshments from the comfort of your room. Additionally, luggage storage facilities are available for guests wanting to explore Pontianak without the hassle of carrying their luggage around. Daily housekeeping ensures your room remains clean, comfortable, and welcoming throughout your visit, making Hotel O Appartel Cempaka a perfect choice for both business and leisure travelers.

Convenient and Free Parking Facilities at Hotel O Appartel Cempaka

Hotel O Appartel Cempaka offers guests the convenience of a dedicated car park, ensuring easy access and hassle-free parking during your stay. Whether you're arriving by car for a quick visit or an extended stay, you can enjoy the peace of mind that comes with secure and accessible parking facilities. The hotel provides self-parking options, allowing guests to come and go at their convenience without the need for valet services.

Comfort and Convenience with Hotel O Appartel Cempaka’s Room Facilities

Experience a cozy and well-equipped stay at Hotel O Appartel Cempaka, where every room is designed to ensure maximum comfort. Each room features efficient air conditioning to keep you cool and relaxed, along with a television equipped with satellite and cable channels for your entertainment. Complimentary bottled water is provided daily, adding to the convenience of your stay.

Comfort and Convenience with Hotel O Appartel Cempaka’s Dining Facilities

At Hotel O Appartel Cempaka, guests enjoy the convenience of attentive room service, allowing them to indulge in delicious meals and beverages in the comfort of their own room. Whether you're craving a quick snack, a hearty breakfast, or a late-night treat, the hotel’s efficient room service ensures your culinary needs are met with ease and comfort. Complementing this service is the hotel's diligent daily housekeeping, which maintains a clean and welcoming environment throughout your stay. While the hotel does not feature an on-site restaurant, the combination of daily housekeeping and room service provides a seamless dining experience, making your stay both relaxing and hassle-free in the vibrant city of Pontianak.

Comfortable and Spacious Room Options at Hotel O Appartel Cempaka

Discover a variety of inviting room choices at Hotel O Appartel Cempaka in Pontianak, designed to cater to different travel needs. The Deluxe Double Room offers a generous 40 square meters of space with a cozy double bed, perfect for travelers seeking comfort and convenience. For those looking for a more luxurious stay, the Suite Double also provides 40 square meters of elegant living space with a double bed, ideal for couples or solo travelers who desire extra room. Families or groups traveling together will appreciate the Suite Family, which spans 49 square meters and features two double beds, ensuring ample space for everyone to relax comfortably. Booking these rooms through Agoda guarantees you the best available prices, making your stay both affordable and memorable. The platform offers a hassle-free booking experience, allowing you to secure your preferred room effortlessly and with confidence. Whether you're visiting for business or leisure, Agoda’s seamless process ensures a smooth journey from reservation to check-in, so you can focus on enjoying your time in Pontianak.

Discover the Vibrant Heart of Pontianak City Center

Nestled in the bustling heart of Pontianak, the City Center offers a captivating blend of cultural heritage and modern vibrancy. Visitors can stroll through lively markets, where the aroma of local spices and fresh produce fills the air, or explore historic landmarks like the Equator Monument, symbolizing the city’s unique geographical significance. The area is also dotted with stylish cafes, shopping malls, and entertainment venues, making it an ideal spot for both relaxation and adventure. Surrounding Hotel O Appartel Cempaka, the city center provides easy access to a variety of attractions that showcase Pontianak’s rich cultural tapestry. Take a leisurely walk along the Kapuas River, enjoy local culinary delights at bustling street food stalls, or immerse yourself in the vibrant nightlife that comes alive after sunset. Whether you're interested in cultural exploration or simply soaking in the lively atmosphere, Pontianak City Center promises an unforgettable experience for every traveler.

Seamless Journey from Pontianak Airport to Hotel O Appartel Cempaka

Travelers arriving at Supadio International Airport, the main gateway to Pontianak, will find it convenient to reach Hotel O Appartel Cempaka located in the heart of Pontianak City. The journey from the airport to the hotel typically takes around 20 to 30 minutes by car, depending on traffic conditions. Upon exiting the airport, guests can opt for a comfortable taxi or arrange for a private transfer, both of which are readily available at the airport’s designated transportation counters. Taxis are reliable and offer a straightforward, hassle-free ride directly to the hotel, ensuring a smooth start to your stay. For those seeking a more economical option, ride-hailing services like Gojek or Grab are popular choices in Pontianak, allowing travelers to book a ride via their smartphones with just a few taps. The ride will take you through the bustling streets of Pontianak, offering a glimpse of the city’s vibrant life before arriving at the central location of Hotel O Appartel Cempaka. Whether you choose a taxi or a ride-hailing service, the direct route from Supadio International Airport to the hotel guarantees convenience, comfort, and a warm welcome to Pontianak.

Explore Cultural and Historical Landmarks Near Hotel O Appartel Cempaka

Situated in the heart of Pontianak, Hotel O Appartel Cempaka offers easy access to a rich tapestry of cultural and historical landmarks. Just a short distance away, visitors can explore the Museum Negeri Pontianak, which showcases the diverse heritage and history of West Kalimantan. The iconic Equator Monument is also nearby, marking the equatorial line that runs through the city, providing a unique geographic experience. For those interested in religious architecture, Masjid Raya Mujahidin and Masjid Jami At are impressive sites that reflect the spiritual heritage of the region. Additionally, guests can immerse themselves in local culture by visiting the Keraton Kadriah, the historic palace of the Sultanate of Pontianak, or stroll through Kapuas Square, a lively central hub for community events and gatherings. The Saint Joseph Cathedral offers a glimpse into the religious diversity of the city, while the Betang House and Digulis Monument highlight traditional Kalimantan architecture and history. For a deeper understanding of the area's past, Makam Juang Mandor provides a peaceful site of remembrance. These landmarks collectively make Hotel O Appartel Cempaka an ideal starting point for exploring the cultural richness of Pontianak.

A Culinary Wonderland: Nearby Restaurants to Satisfy Every Craving

Guests staying at Hotel O Appartel Cempaka are spoiled for choice with an array of nearby dining options that showcase the rich culinary diversity of Pontianak. Savor traditional flavors at A Hin Chai Kue Panas Siam or indulge in the cool delights of Es Krim Angi. Coffee lovers can start their day at Aming Coffee, while Warung Kopi Aming offers a cozy spot to enjoy local brews. For seafood enthusiasts, Restoran Pondok Kakap and Dapur Kepiting Pontianak serve fresh, flavorful dishes, while Abang Kepiting is renowned for its succulent crab specialties. Craving Japanese cuisine? Sora Sushi Pontianak provides authentic sushi options. For a quick and tasty meal, Mie Tiaw Apollo is a local favorite, and Raja Uduk offers traditional Indonesian rice dishes. Whether you're in the mood for local delicacies or international flavors, these restaurants ensure a memorable culinary experience just a short stroll from the hotel.

Nearby Shopping Landmarks

Guests staying at Hotel O Appartel Cempaka will find themselves conveniently close to a variety of popular shopping destinations. Just a short distance away is Supermarket Kaisar, perfect for quick grocery runs and everyday essentials. For a more extensive shopping experience, Ayani Mega Mall offers a wide range of retail outlets, dining options, and entertainment facilities, making it an ideal spot for family outings or leisure shopping. Additionally, Kapuas Indah Shop provides a local shopping experience with a selection of boutiques and specialty stores, allowing visitors to explore the vibrant retail scene of Pontianak. These nearby landmarks ensure that guests have easy access to shopping and leisure activities during their stay.

Affordable Comfort at Hotel O Appartel Cempaka in Pontianak

Hotel O Appartel Cempaka offers budget-friendly accommodations with room prices ranging from $0 to $25, making it an excellent choice for travelers seeking comfort without overspending. Its competitive rates align perfectly with the average hotel prices in Pontianak, which also hover around the $0 to $25 range. This affordability ensures that guests can enjoy a pleasant stay without stretching their budget, whether they are visiting for business or leisure.

Exceptional Customer Satisfaction at Hotel O Appartel Cempaka

Guests consistently praise Hotel O Appartel Cempaka for its outstanding overall experience, reflected in its impressive 9.0 rating. The hotel offers excellent value for money, ensuring guests receive quality accommodations without compromising affordability. Its well-maintained facilities, rated at an impressive 9.2, provide a comfortable and modern environment that enhances every stay. The hotel’s strategic location in Pontianak further adds to its appeal, earning a high score of 9.1 for convenience and accessibility. Visitors appreciate the attentive staff, whose performance is rated at 8.9, contributing to a warm and welcoming atmosphere. With its combination of superb facilities, prime location, and dedicated service, Hotel O Appartel Cempaka continues to be a top choice for travelers seeking a memorable stay in Pontianak.

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Amenities and facilities

Exceptional9.3

Facilities

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Room service
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Lockers
  • Luggage storage
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
For the kids
  • Family/child friendly
  • Family room
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
Available in all rooms
  • Air conditioning
  • Closet
  • Clothes rack
  • Desk
  • Free bottled water
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Location

8-9, Jl. Abdurrahman Saleh, Gg. A.R.Saleh I, Pontianak Tenggara, Pontianak, Pontianak City Center, Pontianak, Indonesia, 78112

Exceptional9.2

Location

Airports
  • Supadio Airport (PNK) - Indonesia
    11.1 km
  • Kuching International Airport (KCH) - Malaysia
    204.1 km
Hospital or clinic
  • RS Anugerah Bunda Khatulistiwa
    60 m
Shopping
  • Ayani Mega Mall
    1.5 km
Convenience store
  • Indomaret
    370 m
Cash withdrawal
  • ATM
    490 m

What's nearby

Popular landmarks
  • Digulis Monument
    880 m
  • Ayani Mega Mall
    1.5 km
  • Museum Negeri Pontianak
    1.9 km
  • Betang House
    3.3 km
  • Keraton Kadriah
    3.6 km
  • Masjid Raya Mujahidin
    3.6 km
  • Saint Joseph Cathedral
    4.1 km
  • Kapuas Square
    4.7 km
  • Masjid Jami At
    4.7 km
  • Equator Monument
    7.8 km
Nearby landmarks
  • RS Anugerah Bunda Khatulistiwa
    60 m
  • Parkir Gereja
    80 m
  • Tempat Parkir RS Anugerah Bunda
    90 m
  • Parkir Dinas PU
    180 m
  • Tempat Parkir Kantor GubernurKalimantan Barat
    310 m
  • LAMINGTON
    370 m
  • Parkir Muhammadiyah Pontianak
    380 m
  • alfamart
    400 m
  • Hutan Silva UNTAN
    720 m
  • Taman Arboretum Sylva Untan
    850 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Check-in until23:00
The property
  • Room voltage230
  • Number of rooms 14
  • Non-smoking rooms/floorsyes

Reviews of Hotel O Appartel Cempaka from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 9.6
  • 4.8
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10

Most recent

  • Facilities score 9.3 out of 10 and is a high score in Pontianak
    Facilities9.3
  • Location score 9.2 out of 10 and is a high score in Pontianak
    Location9.2
  • Service score 9.1 out of 10 and is a high score in Pontianak
    Service9.1
  • Value for money score 9.1 out of 10 and is a high score in Pontianak
    Value for money9.1
  • Cleanliness score 8.9 out of 10 and is a high score in Pontianak
    Cleanliness8.9
High score for Pontianak

Rating

9+ Exceptional (31)
8-9 Excellent (1)
7-8 Very Good (5)
6-7 Good (0)
<6 Below Expectation (4)
Guest Type
Room Type

Show reviews that mention 

Location

Mentioned in 5 reviews
sentiment-positive-indicator
100% Positive

Cleanliness

Mentioned in 3 reviews
sentiment-positive-indicator
33% Positive
sentiment-negative-indicator
66% Unfavourable

Room comfort

Mentioned in 3 reviews
sentiment-positive-indicator
66% Positive
sentiment-negative-indicator
33% Unfavourable

Kitchen

Mentioned in 2 reviews
sentiment-positive-indicator
100% Positive

Service

Mentioned in 2 reviews
sentiment-positive-indicator
100% Positive

In room amenities

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive

Check in

Mentioned in 1 reviews
sentiment-negative-indicator
100% Unfavourable

Air conditioning

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive

Family

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive
Showing 41 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Juli from Indonesia
    Family with young children
    Suite Family
    Stayed 2 nights in May 2025

    “Cleanliness is of utmost importance to me, by the way cleanliness is part of faith, right?”

    I booked a room that includes 2 bedrooms along with a living room and kitchen. Upon entering, the room felt a bit unclean as if it hadn't been cleaned. But after contacting the hotel staff to clean the room and replace all the sheets, pillowcases, and bath mats, the room felt comfortable. Overall, this hotel is nice.

    Reviewed May 24, 2025
    Auto-translated through generative A.I.

    Juli yang terhormat, Terima kasih telah berbagi pengalaman dan penilaian yang sangat baik sebesar 9,6. Kami sangat menghargai penekanan Anda pada kebersihan—itu adalah nilai inti yang terus kami upayakan untuk dijunjung tinggi. Kami mohon maaf atas kondisi awal kamar dan senang staf kami dapat segera membantu membuat masa menginap Anda lebih nyaman. Masukan Anda mendorong kami untuk terus meningkatkan dan memastikan persiapan yang lebih baik untuk masa mendatang. Kami senang mendengar bahwa secara keseluruhan, Anda menganggap OYO 1097 Appartel Cempaka sebagai pilihan yang baik, dan kami berharap dapat segera menyambut Anda kembali. Salam hangat, Manajemen OYO 1097 Appartel Cempaka

    Responded May 29, 2025
    Hotel O Appartel Cempaka
  2. 10.0
    Exceptional
    Rahmad from Indonesia
    Couple
    Suite Double
    Stayed 3 nights in September 2025

    “Extraordinary”

    Recommended accommodation in the city center, close to healthcare facilities like ABK Hospital Pontianak and Medika Djaya Hospital, and definitely very budget-friendly while feeling like home. I will definitely come back for a staycation here again someday.

    Reviewed September 09, 2025
    Auto-translated through generative A.I.

    Halo Rahmad, Terima kasih banyak atas ulasan dan rating sempurnanya! Kami sangat senang mengetahui Anda merasa nyaman seperti di rumah sendiri dan mengapresiasi lokasi strategis serta harga yang ramah di kantong. Kami nantikan kedatangan Anda kembali untuk staycation berikutnya! Salam hangat, Thomas Hotel O Appartel Cempaka

    Responded September 19, 2025
    Hotel O Appartel Cempaka
  3. 10.0
    Exceptional
    Aris from Indonesia
    Couple
    Suite Family
    Stayed 1 night in October 2025

    “Exceptional”

    The best place to stay here... Clean place, friendly and prompt service, affordable prices, safe and calm environment...

    Reviewed October 23, 2025
    Auto-translated through generative A.I.

    Halo Aris Terima kasih atas ulasan dan penilaian sempurna Anda! Kami senang mengetahui bahwa Anda selalu menikmati menginap di Hotel O Appartel Cempaka dan mengapresiasi kamar kami yang bersih, layanan yang ramah dan responsif, harga yang terjangkau, serta suasana yang tenang. Kata-kata baik Anda sungguh memotivasi tim kami untuk terus bekerja dengan baik. Kami berharap dapat menyambut Anda kembali dalam waktu dekat. Salam Hormat Tim Hotel O Appartel Cempaka

    Responded November 02, 2025
    Hotel O Appartel Cempaka
  4. 10.0
    Exceptional
    Aris from Indonesia
    Couple
    Suite Family
    Stayed 1 night in October 2025

    “Exceptional”

    The best, always stay here, friendly and quick service, clean rooms, a safe and peaceful atmosphere.

    Reviewed October 23, 2025
    Auto-translated through generative A.I.

    Halo Aris Terima kasih atas penilaian sempurna Anda dan kepercayaan Anda yang berkelanjutan kepada kami! Kami senang mengetahui bahwa Anda selalu menikmati masa inap Anda di Hotel O Appartel Cempaka dan mengapresiasi layanan kami yang ramah, kamar yang bersih, dan suasana yang tenang. Kata-kata baik Anda sungguh menginspirasi tim kami untuk terus memberikan layanan terbaik. Kami berharap dapat menyambut Anda kembali dalam waktu dekat. Salam Hormat Tim Hotel O Appartel Cempaka

    Responded November 02, 2025
    Hotel O Appartel Cempaka
  5. 4.8
    Tina from Malaysia
    Family with young children
    Suite Family
    Stayed 4 nights in September 2025

    “Old and everything else just barely maintained”

    First of all the pictures and most of the reviews are very misleading. The building and the apartment units are old, some furnitures are broken, and even the walls and floors are peeling off. It is clean, but not sparky clean like regular hotels. There are still mysterious crumbs at the crease of the sofa and dust on the corners and floor still feels a bit dusty. But, it is cheap, comes with 2 bedrooms, kitchen and hall, the washing machine, stove, fridge, aircond and water heater works so its still OK if you are not fussy and need a place to fit in a family. Location is not in the city centre but Pontianak is accessible via Grab to anywhere.

    Reviewed September 19, 2025

    Dear Tina, Thank you for taking the time to share your detailed review. We appreciate your honest feedback and are sorry to hear that some aspects did not meet your expectations. Your comments will be shared with our team to improve our facilities and guest experience. We’re glad you found the amenities convenient and hope to serve you better in the future. Warm regards, Lisa Hotel O Appartel Cempaka

    Responded October 08, 2025
    Hotel O Appartel Cempaka
Changed to review page 1

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