Mahkota Hotel Singkawang - CHSE Certified

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jl. P. Diponegoro No.1, Pasiran, Singkawang Bar., Kota Singkawang, Kalimantan Barat, Singkawang City Center, Singkawang, Indonesia, 79122

Highlights

Great food & dining

The food is amazing and had many options.
Great for Children

Family & child friendly hotel
Great View

The room is large with nice view trough hills and city,
Highly Rated by Family Traveller

Family & child friendly hotel
Location

Location was great and easy to access to all places.

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Massage

About us

Mahkota Hotel Singkawang is a vibrant retreat combining modern elegance with local culture. Enjoy a spa, children's pool, and diverse dining options. With versatile event spaces, it's ideal for relaxation or celebrations. Nearby attractions offer exciting exploration for travelers. Conveniently located in Singkawang City Center, Mahkota Hotel offers easy access to local markets and beautiful beaches. Travelers can enjoy the exclusive swimming pool, indulge in massages, or savor exquisite dishes at the on-site restaurant. Accommodations feature an in-room safe and refrigerator, with select rooms showcasing captivating city or mountain views, ensuring comfort and convenience during their stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

10 travelers have booked today.

Location 9.1
Service 8.8
Facilities 8.6
Cleanliness 8.5

Based on 1,430 verified reviews

Location

9.1

Service

8.8

Facilities

8.6

Cleanliness

8.5

Value for money

8.5

See map

9.1Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
RS. Abdul Azis
520 m
Multi Motor Yamaha
710 m
Stadium Kridasana
870 m
Singkawang Grand Mall
930 m
Gunung Sari
1.3 km

Good to know

Value for money8.5
Location rating9.1

Select your room

1/10

Deluxe Double

28 m²/301 ft²
Max 2 adults
1 double bed

8.2

Excellent

Room comfort and quality

Mountain view

1/6

Superior Double Bed Room

26 m²/280 ft²
Max 2 adults
1 double bed
Preferred by Couples

8.6

Excellent

Room comfort and quality

Mountain view

1/3

Deluxe Twin

28 m²/301 ft²
Max 2 adults
2 single beds

City view

1/3

Deluxe Double Room, 1 Queen Bed

28 m²/301 ft²
Max 3 adults
1 queen bed
1/2

Superior Double Promo

28 m²/301 ft²
Max 3 adults
1 double bed
1/1

Superior Twin Room

28 m²/301 ft²
Max 3 adults
2 single beds
1/2

Deluxe Double Room, 1 Queen Bed

Max 3 adults
1 double bed
1/1

Superior Twin Room

28 m²/301 ft²
Max 3 adults
2 single beds
1/2

Deluxe Twin Room, 2 Twin Beds

Max 3 adults
2 single beds
1/1

Testing Room (Jangan di delete dan edit)

28 m²/301 ft²
Max 3 adults
1 double bed

City view

Frequently asked questions

While staying at Mahkota Hotel Singkawang - CHSE Certified, you can take pleasure in the swimming pool facility to get your day started the right way with a splash for a revitalizing morning or evening.

You can benefit from your stay at Mahkota Hotel Singkawang - CHSE Certified all the more by enjoying the property's available spa services that are offered for all its valuable guests to make your evening far better.

While on vacation with your family, your kids can also enjoy the fun in sports and recreation facilities offered at Mahkota Hotel Singkawang - CHSE Certified such as kids pool.

Mahkota Hotel Singkawang - CHSE Certified's policy relating to children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Verified past guests that have stayed at Mahkota Hotel Singkawang - CHSE Certified had an average nightly stay of 1 night at this property.

Mahkota Hotel Singkawang - CHSE Certified's most popular month where verified visitors have stayed the most is in December.

Past guests that stayed at Mahkota Hotel Singkawang - CHSE Certified have given this property a rating of 9.107 for its exceptional location as the primary highlight for their stay.

Verified solo travelers that have stayed at this property have given Mahkota Hotel Singkawang - CHSE Certified an average rating of 8.9. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given Mahkota Hotel Singkawang - CHSE Certified an average rating of 8.5. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Mahkota Hotel Singkawang - CHSE Certified an average rating of 8.7. You can check out more in depth customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

The closest airport to Mahkota Hotel Singkawang - CHSE Certified is Supadio Airport, 125.0 km away.

More about Mahkota Hotel Singkawang - CHSE Certified

More about Mahkota Hotel Singkawang - CHSE Certified

Experience Comfort and Hospitality at Mahkota Hotel Singkawang - CHSE Certified

Nestled in the vibrant city of Singkawang, Indonesia, Mahkota Hotel offers a welcoming retreat for travelers seeking comfort and convenience. With a total of 123 well-appointed rooms, guests can enjoy a relaxing stay in a modern setting that caters to both leisure and business travelers. The hotel is proudly CHSE Certified, ensuring adherence to the highest standards of health, safety, and cleanliness to provide peace of mind during your visit. Check-in begins at 2:00 PM, allowing guests ample time to settle in and explore the surrounding attractions. Check-out is conveniently scheduled until 12:15 PM, making it easy to plan your departure. Family travelers will appreciate the hotel’s child policy, which permits children aged 3 to 12 to stay free of charge, making it a perfect choice for family vacations. Whether you're visiting for a short getaway or an extended stay, Mahkota Hotel Singkawang promises a memorable experience with friendly service and a commitment to safety.

Unwind and Indulge at Mahkota Hotel Singkawang - CHSE Certified's Entertainment Facilities

At Mahkota Hotel Singkawang - CHSE Certified, guests can immerse themselves in a world of relaxation and entertainment. The hotel offers a range of entertainment facilities that will ensure a memorable stay for every guest. Indulge in ultimate relaxation at the hotel's luxurious spa and massage center. Unwind with a rejuvenating massage or pamper yourself with a variety of spa treatments. The skilled therapists will help you relax and rejuvenate your mind, body, and soul. For those who love nature, the hotel's beautiful garden provides a serene retreat. Take a leisurely stroll amidst lush greenery, breathe in the fresh air, and enjoy the tranquility of the surroundings. The garden is the perfect spot to unwind, read a book, or simply soak up the peaceful ambiance. Whether you are seeking relaxation or a connection with nature, Mahkota Hotel Singkawang - CHSE Certified's entertainment facilities have something for everyone. Escape the hustle and bustle of daily life and immerse yourself in a world of tranquility and serenity at this exceptional hotel.

Exciting Sports Facilities at Mahkota Hotel Singkawang - CHSE Certified

Discover a range of engaging sports amenities designed to keep you active and refreshed during your stay at Mahkota Hotel Singkawang. Our fully equipped free fitness center offers state-of-the-art equipment, allowing guests to maintain their workout routines in a comfortable and convenient setting. For those who prefer outdoor activities, take a dip in our inviting outdoor pool, perfect for relaxing or revitalizing after a day of exploration. Additionally, sports enthusiasts can enjoy friendly matches of table tennis, providing a fun and energetic way to unwind. Whether you're aiming to stay fit, cool off, or simply have some fun, our diverse sports facilities cater to all your recreational needs, ensuring a memorable and active experience at our hotel.

Exceptional Convenience Facilities at Mahkota Hotel Singkawang - CHSE Certified

Experience seamless comfort and convenience during your stay at Mahkota Hotel Singkawang. The hotel offers 24-hour room service, ensuring you can enjoy delicious meals and refreshments at any time of the day or night. For added convenience, guests can take advantage of the laundry service and daily housekeeping, keeping your stay fresh and hassle-free. Stay connected effortlessly with free Wi-Fi available in all rooms and public areas, making it easy to share your experiences or catch up on work. The hotel also features a designated smoking area for guests who prefer to smoke in a comfortable and designated space. For those arriving with luggage or needing extra storage, luggage storage facilities are readily available. Whether you're here for leisure or business, Mahkota Hotel Singkawang’s thoughtful amenities ensure a comfortable, convenient, and enjoyable stay in Singkawang.

Convenient Transport Facilities at Mahkota Hotel Singkawang - CHSE Certified

At Mahkota Hotel Singkawang, guests enjoy a range of seamless transportation options designed for comfort and convenience. The hotel offers reliable airport transfer services, ensuring a stress-free journey from the airport to your accommodation. For those exploring the vibrant city and surrounding areas, car hire services are available, giving you the flexibility to discover Singkawang at your own pace. Additionally, the hotel provides a spacious car park, free of charge for all guests, making it easy to park your vehicle securely during your stay. Whether you're arriving by air or exploring the city by car, Mahkota Hotel Singkawang’s transport facilities are tailored to enhance your travel experience, providing ease and convenience every step of the way.

Exquisite Dining Experience at Mahkota Hotel Singkawang - CHSE Certified

Indulge in a delightful culinary journey at Mahkota Hotel Singkawang, where our on-site restaurant offers a diverse menu crafted to satisfy every palate. Whether you're craving local Indonesian flavors or international dishes, our restaurant provides a warm and inviting atmosphere to enjoy your meal. For added convenience, guests can take advantage of our 24-hour room service, ensuring delicious options are always just a phone call away, whether you're craving a late-night snack or an early breakfast in the comfort of your room. Start your day with a hearty breakfast buffet featuring a variety of fresh, flavorful options to energize your morning. Our daily housekeeping service ensures your room remains pristine and comfortable throughout your stay, allowing you to relax and unwind. With these excellent dining facilities and attentive service, Mahkota Hotel Singkawang guarantees a memorable and satisfying culinary experience for all guests.

Luxurious and Comfortable Rooms at Mahkota Hotel Singkawang - CHSE Certified

Discover a range of exquisite room options at Mahkota Hotel Singkawang - CHSE Certified, designed to provide guests with a luxurious and comfortable stay. Choose from the Deluxe Double Bedroom, Deluxe Double Room, Superior Double for Single Use, or the Superior Double or Twin Room, all offering spacious accommodations and modern amenities. Experience the ultimate relaxation in the Deluxe Double Bedroom, featuring a generous 28 square meters of space and a plush Double Bed. The Deluxe Double Room offers the same size and comfort, ensuring a peaceful and restful night's sleep. For solo travelers, the Superior Double for Single Use provides a cozy retreat with its 28 square meters and a comfortable Double Bed. Alternatively, the Superior Double or Twin Room offers flexibility with two Single Beds, perfect for friends or family traveling together. By booking these remarkable rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates available, ensuring that you get the best value for your money. With Agoda's user-friendly platform, you can easily browse through room options, compare prices, and make a secure reservation in just a few clicks. Experience the convenience and peace of mind when booking your stay at Mahkota Hotel Singkawang - CHSE Certified through Agoda.

Discover the Vibrant Heart of Singkawang City Center

Nestled in the charming coastal city of Singkawang, the City Center is a bustling hub that beautifully blends modernity with local culture. This vibrant area is characterized by its lively atmosphere, where you can find an array of shops, cafes, and restaurants that cater to both locals and tourists alike. As you stroll through the streets, the aroma of delicious Indonesian cuisine fills the air, inviting you to indulge in mouthwatering dishes that highlight the region's culinary heritage. From savory street food to upscale dining experiences, the City Center offers a gastronomic adventure that is sure to delight your taste buds. In addition to its culinary offerings, Singkawang City Center is also home to an array of cultural attractions and entertainment options. The area is dotted with charming parks and open spaces, perfect for a leisurely afternoon stroll or a picnic with family and friends. Don't miss the opportunity to explore local markets, where you can shop for unique handicrafts and souvenirs that reflect the rich traditions of the region. With its vibrant energy and welcoming atmosphere, Singkawang City Center serves as the perfect starting point for your exploration of this enchanting city, making it an essential stop during your stay at Mahkota Hotel Singkawang.

Traveling from the Nearest Airport to Mahkota Hotel Singkawang - CHSE Certified

To reach Mahkota Hotel Singkawang - CHSE Certified, the nearest airport is Supadio International Airport (PNK), located approximately 150 kilometers from Singkawang. Upon arrival at Supadio International Airport, travelers can opt for a variety of transportation options to make their way to the hotel. The most convenient choice is to hire a taxi or a private car service directly from the airport. The journey typically takes around 3 to 4 hours, depending on traffic conditions, and offers a scenic drive through the lush landscapes of West Kalimantan. Alternatively, for those looking to save on costs, shuttle buses or shared transportation services may be available at the airport. However, these options might take longer due to multiple stops along the way. Upon arrival in Singkawang, the hotel is centrally located, making it easy to navigate to with the help of local signage or GPS. Once you reach Mahkota Hotel Singkawang, you can unwind and enjoy the comfort of this CHSE Certified establishment, knowing you’ve arrived at a welcoming destination that prioritizes health and safety.

Discover the Rich Cultural Heritage and Natural Beauty near Mahkota Hotel Singkawang - CHSE Certified

Nestled in the heart of Singkawang, Mahkota Hotel is surrounded by a myriad of landmarks and attractions that offer a captivating blend of cultural heritage and natural beauty. Just a short distance away, you'll find Bajau Beach, where you can soak up the sun and enjoy the pristine sands. Take a leisurely stroll along the shore or indulge in water sports for an exhilarating experience. For a taste of local culture, head to Sui Chak, a vibrant market known for its bustling atmosphere and a wide array of traditional delicacies. Immerse yourself in the sights, sounds, and flavors of Singkawang as you explore the vibrant stalls and interact with friendly locals. Nature enthusiasts will be delighted by the majestic Gunung Raya, a nearby mountain offering breathtaking panoramic views of the surrounding landscape. Embark on a hiking adventure to witness the beauty of lush forests, cascading waterfalls, and diverse flora and fauna. History buffs can explore Pasar Cu Nyuk, a historical market that dates back to the early 19th century. Discover the rich heritage of Singkawang as you wander through the market's narrow lanes, filled with shops selling traditional crafts, spices, and local produce. For a tranquil escape, visit Pasir Panjang Beach, where you can unwind amidst the serene coastal scenery. Feel the gentle sea breeze and listen to the soothing sound of waves crashing against the shore. Don't miss the opportunity to visit the Tjhia Family House, a well-preserved heritage building that showcases the unique architectural style of the Chinese-Malay community. Explore the intricate wood carvings, ornate furnishings, and learn about the fascinating history of the Tjhia family. Immerse yourself in the spiritual ambiance of the Tri Dharma Bumi Raya Temple, a magnificent Chinese temple that stands as a testament to Singkawang's multicultural heritage. Marvel at the intricate craftsmanship, vibrant colors, and serene atmosphere as you explore this sacred site. Experience the vibrant energy of Pasar Tradisional Singkawang, a bustling traditional market where you can find a wide range of local products, from fresh produce to handicrafts. Engage with friendly vendors, sample local snacks, and soak in the lively atmosphere. With its prime location near these captivating landmarks and attractions, Mahkota Hotel Singkawang - CHSE Certified offers a perfect base for exploring the cultural heritage and natural wonders of Singkawang.

Delicious Dining Options Nearby

When it comes to dining options, Mahkota Hotel Singkawang - CHSE Certified is surrounded by a variety of restaurants that are sure to satisfy any craving. Just a short walk away, you'll find Warkop Nikmat, a local favorite known for its aromatic coffee and delicious Indonesian snacks. For those seeking a taste of traditional Indonesian cuisine, Kampung Batu Restaurant is the place to be. Indulge in mouthwatering dishes like Nasi Goreng and Sate Ayam in a cozy and authentic setting. If you're in the mood for some hearty beef soup, head over to Baso Sapi 68, where you can savor their flavorful and tender meatballs. Lastly, RM Pondok Dipoenegoro offers a wide range of Indonesian dishes, from savory fried rice to spicy rendang. With these fantastic dining options just steps away from the hotel, you'll never have to worry about finding a delicious meal during your stay.

Shop Till You Drop at Mahkota Hotel Singkawang - CHSE Certified's Surrounding Shopping Landmarks

Located in the heart of Singkawang, Mahkota Hotel Singkawang - CHSE Certified offers easy access to a variety of shopping landmarks. Just a stone's throw away, you'll find Multi Motor Yamaha, where you can browse through a wide selection of motorcycles and accessories. For a more comprehensive shopping experience, head over to Singkawang Grand Mall, a bustling shopping center that houses a range of retail outlets, restaurants, and entertainment options. Whether you're looking for the latest fashion trends, electronics, or local handicrafts, these shopping landmarks near the hotel have got you covered. After a day of retail therapy, you can unwind in the comfort of your well-appointed room at Mahkota Hotel Singkawang - CHSE Certified.

Affordable Luxury: Unbeatable Prices at Mahkota Hotel Singkawang

Experience luxury without breaking the bank at Mahkota Hotel Singkawang - CHSE Certified. With an average room price of just $46, this hotel offers exceptional value for money. Compared to the average price of a hotel room in Singkawang, which is $33, Mahkota Hotel Singkawang stands out as an affordable option without compromising on quality. Step into a world of comfort and elegance at Mahkota Hotel Singkawang. Each room is meticulously designed with modern amenities and stylish decor, ensuring a comfortable stay for every guest. From cozy single rooms to spacious suites, there is an accommodation option to suit every traveler's needs and preferences. Whether you are visiting Singkawang for business or leisure, Mahkota Hotel Singkawang offers excellent value for money. Book your stay today and indulge in a luxurious experience without the hefty price tag.

A Haven of Excellence and Warm Hospitality

Welcome to the remarkable Mahkota Hotel Singkawang - CHSE Certified, where exceptional service and a delightful stay await you. With an impressive overall rating of 8.3, this hotel has garnered high praise from satisfied guests who have experienced its outstanding offerings. From its excellent value for money to its top-notch facilities, Mahkota Hotel Singkawang has left a lasting impression on its visitors. One of the standout features of this hotel is its impeccable cleanliness, earning a remarkable rating of 8.1. Guests can rest assured that their comfort and well-being are of utmost importance, as the hotel maintains a high standard of hygiene throughout its premises. Whether you're staying for a short business trip or a relaxing vacation, you can expect a spotless environment that will exceed your expectations. Nestled in the heart of Singkawang, Mahkota Hotel enjoys a prime location that has garnered an impressive rating of 8.9. This means that guests have found the hotel conveniently situated, with easy access to nearby attractions, shopping centers, and dining options. Exploring the vibrant city becomes a breeze when you choose to stay at Mahkota Hotel Singkawang. Moreover, the friendly and attentive staff, who have earned a commendable rating of 8.3 for their performance, are always on hand to assist you with any inquiries or requests, ensuring a memorable and stress-free stay.

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Amenities and facilities

Excellent8.6

Facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Table tennis
Cleanliness and safety
  • Cashless payment service
  • Hand sanitizer
Dining, drinking, and snacking
  • Alcohol
  • Bottle of water
  • Breakfast [buffet]
  • Halal breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoking area
For the kids
  • Family/child friendly
  • Kids facilities
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car power charging station
  • Rental car
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Fire extinguisher
  • Fireplace
  • Fitness club privileges
  • Fold-up bed
  • Free bottled water
  • Heating
  • High floor
  • In-room safe box
  • Kettle
  • Laptop safe box
  • Laptop workspace
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Location

Jl. P. Diponegoro No.1, Pasiran, Singkawang Bar., Kota Singkawang, Kalimantan Barat, Singkawang City Center, Singkawang, Indonesia, 79122

Exceptional9.1

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:15
  • Check-out from12:00
  • Check-in until00:00
The property
  • Number of rooms 123

Reviews of Mahkota Hotel Singkawang - CHSE Certified from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 7.2
  • 5.2
  • 9.2
  • 10
  • 7.2
  • 10
  • 10
  • 7.2
  • 10

Most recent

  • Location score 9.1 out of 10 and is a high score in Singkawang
    Location9.1
  • Service score 8.8 out of 10 and is a high score in Singkawang
    Service8.8
  • Facilities score 8.6 out of 10 and is a high score in Singkawang
    Facilities8.6
  • Cleanliness score 8.5 out of 10 and is a high score in Singkawang
    Cleanliness8.5
  • Value for money score 8.5 out of 10 and is a high score in Singkawang
    Value for money8.5
High score for Singkawang

Rating

9+ Exceptional (213)
8-9 Excellent (44)
7-8 Very Good (59)
6-7 Good (20)
<6 Below Expectation (61)

Review summary

Powered by OpenAI

Conveniently located near shopping malls, tourist spots, and city center, this hotel offers easy accessibility. Guests appreciate the excellent and friendly staff that adds to the welcoming ambiance.

Poor cleanliness in the bathroom and pool area has been highlighted by multiple guests. The room's outdated and poorly furnished decor has left some travelers feeling disappointed. Some guests have reported inconsistencies with the air conditioning performance and a lackluster experience with the food quality and service.

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Show reviews that mention 

Cleanliness

Mentioned in 31 reviews
sentiment-positive-indicator
51% Positive
sentiment-negative-indicator
48% Unfavourable

Service

Mentioned in 28 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
25% Unfavourable

Location

Mentioned in 22 reviews
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95% Positive
sentiment-negative-indicator
4% Unfavourable

Breakfast

Mentioned in 16 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
25% Unfavourable

Pool

Mentioned in 14 reviews
sentiment-positive-indicator
64% Positive
sentiment-negative-indicator
35% Unfavourable

Room comfort

Mentioned in 13 reviews
sentiment-positive-indicator
61% Positive
sentiment-negative-indicator
38% Unfavourable

Air conditioning

Mentioned in 10 reviews
sentiment-positive-indicator
10% Positive
sentiment-negative-indicator
90% Unfavourable

Check in

Mentioned in 9 reviews
sentiment-positive-indicator
22% Positive
sentiment-negative-indicator
77% Unfavourable

Bathroom

Mentioned in 8 reviews
sentiment-negative-indicator
100% Unfavourable
Showing 397 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Jiu from Indonesia
    Business traveler
    Deluxe Twin
    Stayed 2 nights in November 2025

    “Staff Ramah, Sarapan Enak, Tapi Kebersihan Perlu Ditingkatkan Friendly Staff, Great Breakfast, but Cleanliness Needs Improvement”

    During my first night at Mahkota Hotel, the room I got was quite dirty — there were water stains on the wall and ceiling, and a strong musty smell. Since I stayed for four nights, I asked to move to another room, and the staff were very patient and polite in helping me. The new room was much cleaner and more comfortable, but the corridor cleanliness could be improved as the carpet easily traps dust and odors. The rusty trash bins should be replaced, and the stained bed sheets would look much better if changed. Breakfast was excellent and very satisfying. I would stay here again next time — I just hope the room provided is clean from the start. Pada malam pertama saya menginap di Hotel Mahkota, kamar yang saya dapat cukup kotor — dinding dan plafon ada bekas rembesan air serta bau lembap yang kuat. Karena saya menginap selama empat malam, saya meminta pindah kamar, dan pihak hotel dengan sangat sabar serta sopan membantu saya pindah ke kamar yang lebih bersih. Kamar baru jauh lebih nyaman, tetapi kebersihan di lorong perlu ditingkatkan karena lantainya berkarpet sehingga debu dan bau cepat menumpuk. Tempat sampah yang sudah berkarat sebaiknya diganti, dan seprai yang ada bercak sebaiknya juga diganti agar terlihat lebih bersih. Untuk sarapan paginya, sangat memuaskan dan saya sangat merekomendasikannya. Lain kali saya akan menginap di hotel ini lagi — saya hanya berharap kamar yang disediakan bersih sejak awal.

    Reviewed November 08, 2025

    Tamu kami yang terhormat Mrs. Jiu Kami mengucapkan terima kasih atas kedatangan Ibu untuk menginap di Mahkota Hotel Singkawang, dan merupakan kebanggaan terbesar kami menjadi pilihan Akomodasi Ibu selama berada di Kota Singkawang. Kami memohon maaf atas ketidaknyamanan yang Ibu alami, Kami akan terus berbenah diri dalam memberikan yang terbaik bagi semua tamu kami di Mahkota Hotel Singkawang, dan kami selalu menunggu kedatangan Ibu beserta keluarga kembali pada periode berikutnya, Terima kasih. Salam, Manajemen Mahkota Hotel Singkawang

    Responded November 10, 2025
    Mahkota Hotel Singkawang - CHSE Certified
  2. 10.0
    Exceptional
    Ulfa from Indonesia
    Couple
    Superior Double Bed Room
    Stayed 1 night in October 2025

    “"Singkawang Crown, the Best Choice! Strategic, Clean, and Delicious Breakfast"”

    Hotel Mahkota Singkawang is the ideal choice for travelers who prioritize location, cleanliness, and complete facilities. This hotel stands out because it is located in a very strategic area, making it easy to access various bustling centers and tourist destinations in Singkawang. The facilities offered are very complete, ensuring maximum comfort during your stay. In addition, the cleanliness of the rooms and the entire hotel area is perfectly maintained, creating a comfortable and safe atmosphere for your stay. Another major plus point is the delicious and diverse breakfast, making for a pleasant start to the day. Overall, Hotel Mahkota Singkawang is highly recommended and offers incredible value for money for a satisfying stay experience.

    Reviewed October 09, 2025
    Auto-translated through generative A.I.

    Tamu kami yang terhormat Mrs. Ulfa Kami mengucapkan terima kasih atas kedatangan Ibu untuk menginap di Mahkota Hotel Singkawang, dan merupakan kebanggaan terbesar kami menjadi pilihan Akomodasi Ibu selama berada di Kota Singkawang. Ulasan positif Ibu memacu semangat kami untuk terus memberikan yang terbaik bagi tamu - tamu kami, dan kami selalu menunggu kedatangan Ibu beserta keluarga kembali pada periode berikutnya, Terima kasih. Salam, Manajemen Mahkota Hotel Singkawang

    Responded October 25, 2025
    Mahkota Hotel Singkawang - CHSE Certified
  3. 10.0
    Exceptional
    yunita from Indonesia
    Couple
    Superior Double Bed Room
    Stayed 1 night in October 2025

    “Clean, Comfortable, and 'Champion' Breakfast! A Must-Try at Mahkota Singkawang Hotel.”

    The facilities offered are very comprehensive, ensuring maximum comfort during your stay. In addition, the cleanliness of the rooms and all areas of the hotel is perfectly maintained, creating a comfortable and safe atmosphere for your stay.

    Reviewed October 10, 2025
    Auto-translated through generative A.I.

    Tamu kami yang terhormat Mrs. Yunita Kami mengucapkan terima kasih atas kedatangan Ibu untuk menginap di Mahkota Hotel Singkawang, dan merupakan kebanggaan terbesar kami menjadi pilihan Akomodasi Ibu selama berada di Kota Singkawang. Ulasan positif Ibu memacu semangat kami untuk terus memberikan yang terbaik bagi tamu - tamu kami, dan kami selalu menunggu kedatangan Ibu beserta keluarga kembali pada periode berikutnya, Terima kasih. Salam, Manajemen Mahkota Hotel Singkawang

    Responded October 25, 2025
    Mahkota Hotel Singkawang - CHSE Certified
  4. 10.0
    Exceptional
    SINDY from Malaysia
    Family with teens
    Deluxe Twin
    Stayed 3 nights in November 2025

    “Staying at Mahkota Hotel”

    This property is truly impressed woth its unbeatable location, making it easy to explore the area.The cleanliness tjriughout was remarkable and the staffs were increadibly friendly and attentive, enhancing the overall experience.Facilities were well-maintainef, offering everything needed for a comfortable stay.

    Reviewed November 21, 2025

    Dear Respected Mrs. Sindy, Share a Great Experience with Mahkota Hotel Singkawang We thank you for coming to stay at the Mahkota Hotel Singkawang, and it is our greatest pride to be able to welcome you as part of our extended family. Keep up with some of the promos that will indulge your enjoyment with the Mahkota Hotel Singkawang. Once again, we apologize if there is any inconvenience during your stay at our hotel, we will always make improvements to the suggestions given, and we are waiting for you and your family to return in the next period. Thank You. Regards, Management of the Mahkota Hotel Singkawang

    Responded November 22, 2025
    Mahkota Hotel Singkawang - CHSE Certified
  5. 9.2
    Exceptional
    Nur from Malaysia
    Couple
    Superior Double Bed Room
    Stayed 1 night in July 2025

    “So so”

    Staff was superb. Very friendly and helpful. Breakfast is acceptable. Room is okay and comfortable but aircond feels warm. I sweat in my sleep. Bathroom also very worn out and have moldy scent. Need to close bathroom door all time

    Reviewed July 20, 2025

    Dear Respected Mrs. Nur, Share a Great Experience with Mahkota Hotel Singkawang We thank you for coming to stay at the Mahkota Hotel Singkawang, and it is our greatest pride to be able to welcome you as part of our extended family. Keep up with some of the promos that will indulge your enjoyment with the Mahkota Hotel Singkawang. Once again, we apologize if there is any inconvenience during your stay at our hotel, we will always make improvements to the suggestions given, and we are waiting for you and your family to return in the next period. Thank You. Regards, Management of the Mahkota Hotel Singkawang

    Responded July 27, 2025
    Mahkota Hotel Singkawang - CHSE Certified
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