ibis Pontianak City Center

3.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jendral Ahmad Yani street No 81 West Kalimantan, Pontianak City Center, Pontianak, Indonesia, 78124

Highlights

Rated highly by Business travelers

Penginapan yang bagus utk business traveler
Location

Staff friendly and room clean location nearby ayani mall
Excellent room comfort & quality

Tempat yg nyaman utk nginap.
Great Spa

Highly-rated bar

Facilities

Free Wi-Fi

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

Yoga room

About us

Ideal for two travelers, ibis Pontianak City Center offers modern accommodation in the city center. Enjoy a spacious ballroom, AV-equipped meeting rooms, and 24-hour room service. Savor Indonesian and Asian cuisine at Ibis Kitchen restaurant. Explore local markets, cuisine, and cultural landmarks nearby for a memorable stay. Relax in modern air-conditioned rooms with free Wi-Fi, a safety deposit box, and a refreshing shower. Enjoy city views from select rooms. Start your day with room service breakfast and indulge with a rejuvenating massage at the exclusive property. Explore Ayani Mega Mall, Betang House, and Digulis Monument located nearby. With its ideal location and tailored facilities for two travelers, ibis Pontianak City Center offers a luxurious and convenient stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

26 travelers have booked today.

Cleanliness 9.5
Location 9.5
Service 9.4
Value for money 9.4

Based on 4,213 verified reviews

Cleanliness

9.5

Location

9.5

Service

9.4

Value for money

9.4

Facilities

9.1

See map

9.5Exceptional

Location rating score

Exceptional location - 300 meters from city center
Parking
FREE
Popular landmarks
Museum Negeri Pontianak
100 m
Ayani Mega Mall
340 m
Digulis Monument
950 m
Betang House
1.4 km
Keraton Kadriah
2.4 km
Closest landmarks
TAMAN BUDAYA
60 m
Museum Negeri Pontianak
100 m
Museum Park
100 m
Museum Kalimantan Barat
150 m
Vigor Sport Center
210 m

Good to know

Value for money9.4
Distance to city center3.0 km
Location rating9.5
Nearest airportSupadio Airport (PNK) - Indonesia
Distance to airport12.9 km

Select your room

1/10

Standard Room with 1 double bed

18 m²/194 ft²
Max 2 adults
1 double bed
Preferred by Couples

9.3

Exceptional

Room comfort and quality

City view

1/7

Standard Room with 2 Single Beds

18 m²/194 ft²
Max 2 adults
2 single beds

9.3

Exceptional

Room comfort and quality

City view

1/1

Standard Room

18 m²/194 ft²
Max 5 adults
1 king bed
1/1

Standard Room with 1 Double Bed

18 m²/194 ft²
Max 5 adults
1 double bed
1/1

Standard Room

18 m²/194 ft²
Max 4 adults
1 king bed
1/1

Superior King Room

24 m²/258 ft²
Max 3 adults
1 single bed
1/1

Superior King Room

24 m²/258 ft²
Max 3 adults
1 king bed
1/1

Superior King Room

Max 3 adults
1 king bed
1/1

Superior King Room

Max 3 adults
1 king bed
1/1

Superior King Room

Max 2 adults
1 king bed

Frequently asked questions

ibis Pontianak City Center has a broad range of cuisines and food options for you to pick from while spending your time at this property, which include Western cuisine, Asian cuisine, Chinese cuisine, International cuisine, Buffet in restaurant, and Vegetarian restaurant.

Enjoy your holiday retreat the perfect way with a beverage in your hand at ibis Pontianak City Center's bar available right in front of your doorstep for whenever you need a drink or two.

ibis Pontianak City Center fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with doctor/nurse on call, body thermometer, staff trained in safety protocol, temperature check for guests and staff, first aid kit, sterilizing equipment, and free face masks for all rounded safety precautions and hygiene protocols.

While lodging at ibis Pontianak City Center, cherish your early morning or evening wander at nearby park which include TAMAN BUDAYA, Museum Park, and Museum Kalimantan Barat.

The typical room rate for ibis Pontianak City Center in the past month is 577111.9 IDR, compared to city's average of 402065.35 IDR.

ibis Pontianak City Center accepts up to 4, with payment card options including Visa, Cash, and MasterCard.

Past visitors that stayed at ibis Pontianak City Center have given this property a rating of 9.482 for its remarkable location as the primary highlight for their stay.

100.0% of our verified guest testimonials have given an optimistic review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for ibis Pontianak City Center down in the review section.

Past solo travelers that have stayed at this property have given ibis Pontianak City Center an average rating of 9.2. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

The nearest airport to ibis Pontianak City Center is Supadio Airport, 13.0 km away.

More about ibis Pontianak City Center

More about ibis Pontianak City Center

Relax and Unwind at ibis Pontianak City Center's Entertainment Facilities

At ibis Pontianak City Center, we understand the importance of leisure and relaxation during your stay. That's why we offer a range of entertainment facilities to ensure your ultimate comfort and enjoyment. Our on-site bar is the perfect spot to unwind after a long day of exploring Pontianak. Sip on a refreshing cocktail or indulge in a glass of wine as you soak in the vibrant atmosphere of the city. For those seeking ultimate relaxation, our hotel also features a massage and spa facility. Treat yourself to a rejuvenating massage that will melt away all your stress and tension. Our skilled therapists will pamper you with a variety of treatments, leaving you feeling refreshed and revitalized. Whether you prefer a deep tissue massage or a soothing aromatherapy session, our spa has something to cater to your unique needs. Indulge in the finest entertainment facilities at ibis Pontianak City Center and make the most of your stay. Whether you choose to unwind at our bar or indulge in a blissful spa experience, we guarantee a memorable and enjoyable time during your visit to Pontianak, Indonesia.

Convenience Facilities at ibis Pontianak City Center

Discover a range of convenience facilities at ibis Pontianak City Center that will make your stay in Pontianak, Indonesia, truly hassle-free. With 24-hour room service, you can indulge in delicious meals or snacks at any time of the day or night, ensuring that your cravings are always satisfied. The hotel also offers laundry service, allowing you to keep your clothes fresh and clean throughout your stay. For added convenience, ibis Pontianak City Center provides safety deposit boxes to keep your valuables secure and peace of mind during your travels. The concierge is always available to assist you with any inquiries or travel arrangements, ensuring that you have a smooth and enjoyable stay. Stay connected with complimentary Wi-Fi in public areas and in all rooms, allowing you to easily stay in touch with loved ones or catch up on work. Additionally, the hotel offers express check-in/check-out for a seamless arrival and departure experience. Luggage storage is available for your convenience, allowing you to explore the city without worrying about your bags. The daily housekeeping service ensures that your room is always clean and tidy, providing you with a comfortable and relaxing environment. With a designated smoking area, both smokers and non-smokers can enjoy their stay at ibis Pontianak City Center.

Convenient Transport Facilities at ibis Pontianak City Center

At ibis Pontianak City Center, we understand the importance of hassle-free transportation for our guests. That's why we provide a range of convenient transport facilities to ensure a seamless stay. Our hotel boasts a spacious car park onsite, allowing guests to park their vehicles securely and conveniently. What's more, we offer self-parking options, so you can easily come and go as you please without worrying about finding a spot. Best of all, our car park is free of charge, providing you with added value and peace of mind during your stay at ibis Pontianak City Center.

Delicious Dining Options at ibis Pontianak City Center

At ibis Pontianak City Center, guests can indulge in a variety of delicious dining options. The hotel offers 24-hour room service, ensuring that you can satisfy your cravings at any time of the day or night. Whether you're in the mood for a quick snack or a full meal, the restaurant at ibis Pontianak City Center has you covered. With a diverse menu featuring both local and international cuisines, there is something to please every palate. For guests who prefer to dine in the comfort of their own rooms, room service is also available. You can enjoy a delicious meal without even leaving your room. The hotel's daily housekeeping ensures that your dining experience is always clean and comfortable. If you're looking for halal dining options, the halal restaurant at ibis Pontianak City Center is the perfect choice. With a commitment to serving halal food, you can dine with peace of mind knowing that your dietary preferences are being catered to. And to start your day off right, don't miss the breakfast buffet at the hotel. Indulge in a wide selection of fresh and tasty dishes to energize you for the day ahead. Whether you're a food enthusiast or simply looking for a convenient dining experience, ibis Pontianak City Center has everything you need to satisfy your taste buds.

Comfortable and Convenient Rooms at ibis Pontianak City Center

At ibis Pontianak City Center, guests can enjoy a comfortable and convenient stay in the heart of Pontianak, Indonesia. The hotel offers a variety of room types to cater to different preferences and needs. Choose the Standard Room with 1 double bed, offering a cozy space of 18 square meters with a comfortable Double Bed. Perfect for solo travelers or couples, this room provides a peaceful retreat after a long day of exploring the city. For those traveling with friends or family, the Standard Room with 2 Single Beds is an ideal choice. With the same 18 square meters of space, this room features two comfortable Single Beds, ensuring a restful night's sleep for all guests. By booking your stay at ibis Pontianak City Center through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, allowing you to save on your accommodation expenses. Additionally, the user-friendly platform makes it easy to browse and book your preferred room type, ensuring a seamless booking process from start to finish. Experience comfort and convenience at ibis Pontianak City Center by reserving your room on Agoda today!

Discover the Vibrant Heart of Pontianak at ibis Pontianak City Center

Located in the bustling Pontianak City Center, ibis Pontianak City Center is the perfect choice for both business and leisure travelers looking to explore the vibrant heart of Pontianak, Indonesia. Situated in close proximity to major attractions, shopping centers, and cultural landmarks, this hotel offers a convenient and comfortable base to discover the city's rich heritage and modern charm. Step outside the hotel and immerse yourself in the lively atmosphere of Pontianak City Center. Indulge in a shopping spree at the nearby Mega Mall or explore the local markets to experience the city's vibrant street life. For history enthusiasts, a visit to the iconic Equator Monument is a must. Marvel at the unique structure that straddles the equator line and learn about the city's historical significance as the capital of West Kalimantan. After a day of exploration, retreat to the comfort of ibis Pontianak City Center. The hotel offers modern and well-appointed rooms, equipped with all the amenities you need for a relaxing stay. Indulge in delicious local and international cuisine at the on-site restaurant, or unwind with a refreshing drink at the bar. With its prime location and excellent facilities, ibis Pontianak City Center is the ideal choice for travelers seeking convenience, comfort, and a taste of Pontianak's vibrant city life.

Convenient Transportation Options from the Nearest Airports to ibis Pontianak City Center

Located in the heart of Pontianak City Center, ibis Pontianak City Center offers a convenient and comfortable stay for both business and leisure travelers. When it comes to reaching the hotel from the nearest airports, there are several transportation options to choose from. If you arrive at Supadio International Airport, the closest airport to Pontianak, you can easily reach ibis Pontianak City Center by taking a taxi or a private car. The journey usually takes around 30 minutes, depending on the traffic conditions. Taxis are readily available at the airport, and it is recommended to use reputable taxi companies to ensure a safe and reliable journey. Another option is to take advantage of the hotel's airport transfer service. ibis Pontianak City Center offers a convenient shuttle service that can be arranged in advance. This service provides a hassle-free transfer from the airport to the hotel, allowing you to relax and enjoy the journey. For those arriving at other airports, such as Sintang Airport or Ketapang Airport, it is recommended to check with the hotel for the best transportation options available. The friendly staff at ibis Pontianak City Center will be more than happy to assist you in arranging the most suitable transportation to ensure a smooth and enjoyable arrival.

Discover the Rich Cultural Heritage of Pontianak at ibis Pontianak City Center

Located in the heart of Pontianak, ibis Pontianak City Center offers easy access to a plethora of landmarks and attractions that showcase the rich cultural heritage of the city. Just a short distance away, you will find Museum Negeri Pontianak, a treasure trove of historical artifacts and exhibits that provide a fascinating insight into the local culture and history. For those interested in geographical wonders, the Equator Monument is a must-visit. This iconic landmark marks the division between the northern and southern hemispheres, and you can even straddle the equator line for a unique photo opportunity. Religious enthusiasts will appreciate the close proximity to Masjid Raya Mujahidin and Saint Joseph Cathedral. These architectural marvels not only serve as places of worship but also showcase stunning designs and intricate details that are sure to leave you in awe. If you're looking to soak in the vibrant atmosphere of Pontianak, head to Kapuas Square. This bustling hub offers a lively mix of shops, restaurants, and entertainment options, making it the perfect place to immerse yourself in the local culture. For a taste of traditional Dayak culture, a visit to Keraton Kadriah and Betang House is highly recommended. These traditional houses provide a glimpse into the indigenous culture of the region, with their unique architecture and cultural artifacts. History buffs will also appreciate the Digulis Monument and Makam Juang Mandor, which pay tribute to significant events and figures in Pontianak's history. With such a diverse range of landmarks and attractions nearby, ibis Pontianak City Center is the ideal choice for travelers seeking to explore the cultural heritage of Pontianak.

A Gastronomic Delight Just Steps Away

ibis Pontianak City Center is surrounded by a plethora of dining options that will surely satisfy any craving. Start your day with a delicious breakfast at A Hin Chai Kue Panas Siam or Warung Kopi Aming, where you can indulge in local delicacies and aromatic coffee. For a sweet treat, head to Es Krim Angi and sample their delectable ice cream flavors. If you're in the mood for a hearty meal, Restoran Pondok Kakap and Mie Tiaw Apollo offer mouthwatering Indonesian dishes that will leave you wanting more. Seafood lovers can't miss Abang Kepiting, known for its succulent crab dishes. For a taste of Japanese cuisine, Sora Sushi Pontianak is the place to be. Raja Uduk and Dapur Kepiting Pontianak are also great options for those craving traditional Indonesian cuisine. With such a diverse range of restaurants just steps away from the hotel, your taste buds are in for a treat during your stay at ibis Pontianak City Center.

Shop 'til you drop at Pontianak's best shopping landmarks

Located in the heart of Pontianak, ibis Pontianak City Center is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a short walk away, you'll find Supermarket Kaisar, a one-stop shop for all your grocery needs. Whether you're looking for fresh produce, household essentials, or snacks to satisfy your cravings, Supermarket Kaisar has got you covered. For a more extensive shopping experience, head over to Ayani Mega Mall, one of the largest malls in the city. With its wide range of international and local brands, trendy boutiques, and entertainment options, Ayani Mega Mall is the ultimate destination for fashion enthusiasts and leisure seekers alike. If you're in search of unique souvenirs or traditional handicrafts, make sure to visit Kapuas Indah Shop. This charming store offers a wide selection of locally made products, including batik fabrics, wooden crafts, and traditional accessories. Whether you're looking to stock up on groceries, indulge in retail therapy, or find the perfect memento to take home, ibis Pontianak City Center's surrounding shopping landmarks have something for everyone.

Affordable Luxury at ibis Pontianak City Center

Experience the perfect blend of comfort, convenience, and affordability at ibis Pontianak City Center. With an average room price of just $32, this hotel offers exceptional value for money compared to the average price of a hotel room in Pontianak, which is $28. At ibis Pontianak City Center, you can enjoy a range of modern amenities and services without breaking the bank. Each room is tastefully decorated and well-appointed, providing a cozy and inviting atmosphere for a restful stay. Whether you are traveling for business or leisure, you'll find everything you need right at your fingertips. Not only does ibis Pontianak City Center offer great value, but it also boasts a prime location in the heart of Pontianak. Situated near popular attractions, shopping malls, and dining options, you'll have easy access to everything the city has to offer. So why settle for an average hotel room when you can enjoy affordable luxury at ibis Pontianak City Center?

Excellent Location, Great Staff, and Clean Rooms

ibis Pontianak City Center has received rave reviews from its guests, with many highlighting its excellent location, great staff, and clean rooms. Situated close to a mall, the hotel offers convenience and easy access to shopping and entertainment options. The staff at the hotel are highly praised for their helpfulness and friendly demeanor, ensuring that guests feel welcomed and well taken care of throughout their stay. The hotel is also commended for its cleanliness and well-maintained rooms, providing a comfortable and pleasant environment for guests to relax in. Overall, guests have had a wonderful stay at ibis Pontianak City Center, with its friendly staff, convenient location, and clean rooms.

Unparalleled Customer Satisfaction at ibis Pontianak City Center

With an impressive overall rating of 9.1, ibis Pontianak City Center has consistently garnered positive reviews from its satisfied guests. This hotel's commitment to providing exceptional value is evident in its outstanding rating of 9.2 for value. Guests can rest assured that they are getting the most bang for their buck when choosing to stay at this remarkable establishment. The facilities at ibis Pontianak City Center have also received high praise, with a rating of 8.8. From the moment guests step foot into the hotel, they are greeted with a sense of comfort and luxury. The well-appointed rooms, modern amenities, and stylish decor create an inviting atmosphere that leaves a lasting impression on visitors. Cleanliness is of utmost importance at ibis Pontianak City Center, and guests have taken notice. With a rating of 9.3 for cleanliness, this hotel ensures that every nook and cranny is spotless. From the pristine bathrooms to the immaculate common areas, guests can relax knowing that their stay will be free from any cleanliness concerns.

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Amenities and facilities

Exceptional9.1

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
Outdoor
  • Bicycles
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
  • On-site entertainment
  • Spa
  • Spa/sauna
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Full american breakfast
  • Halal breakfast
  • International cuisine in restaurant
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids meal
  • Kids safety features
Access
  • Adult-only property
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Couples only
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
Available in all rooms
  • Accessible by elevator
  • Additional toilet
  • Adjustable height hand-held shower wand
  • Air conditioning
  • Blackout curtains
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Dining table
  • Electric kettle
  • Extra long bed
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mirror
  • Mobility accessibility
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Private entrance
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shared bathroom
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
Ibis Kitchen
  • Cuisine: Asian, Indonesian, International
  • Menu: Buffet

Location

Jendral Ahmad Yani street No 81 West Kalimantan, Pontianak City Center, Pontianak, Indonesia, 78124

Exceptional9.5

Location

Airports
  • Supadio Airport (PNK) - Indonesia
    12.9 km
  • Kuching International Airport (KCH) - Malaysia
    203.7 km
Hospital or clinic
  • Apotek Makmur 2
    1.4 km
Shopping
  • Ayani Mega Mall
    340 m
Convenience store
  • Alfa Mart
    1.1 km
Cash withdrawal
  • ATM
    310 m

What's nearby

Popular landmarks
  • Museum Negeri Pontianak
    100 m
  • Ayani Mega Mall
    340 m
  • Digulis Monument
    950 m
  • Betang House
    1.4 km
  • Keraton Kadriah
    2.4 km
  • Saint Joseph Cathedral
    2.4 km
  • Kapuas Square
    3.0 km
  • Masjid Jami At
    3.4 km
  • Masjid Raya Mujahidin
    5.4 km
  • Equator Monument
    6.0 km
Nearby landmarks
  • TAMAN BUDAYA
    60 m
  • Museum Negeri Pontianak
    100 m
  • Museum Park
    100 m
  • Museum Kalimantan Barat
    150 m
  • Vigor Sport Center
    210 m
  • Mega Mall Parking Area
    290 m
  • Ayani Mega Mall
    340 m
  • Motor Cicle Parking Area
    450 m
  • Parkir Dealer Toyota
    500 m
  • Parkir Hotel Mercure
    540 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Reception open until00:00
  • Check-out from00:00
  • Check-in until00:00
Getting around
  • Distance from city center3.0 km
  • Travel time to airport (minutes)28
  • Airport transfer fee150 IDR
Extras
  • Daily Internet/Wi-Fi fee0 IDR
  • Breakfast charge (unless included in room price)71429 IDR
The property
  • Year property opened2018
  • Number of floors11
  • Number of rooms 182
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name8120103912465
Parking
  • Daily parking fee0 IDR

Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of ibis Pontianak City Center from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
9.1

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 10
  • 10
  • 9.6
  • 8.0
  • 10
  • 10
  • 8.8
  • 8.8
  • 9.2

Most recent

  • Cleanliness score 9.5 out of 10 and is a high score in Pontianak
    Cleanliness9.5
  • Location score 9.5 out of 10 and is a high score in Pontianak
    Location9.5
  • Service score 9.4 out of 10 and is a high score in Pontianak
    Service9.4
  • Value for money score 9.4 out of 10 and is a high score in Pontianak
    Value for money9.4
  • Facilities score 9.1 out of 10 and is a high score in Pontianak
    Facilities9.1
High score for Pontianak

Rating

9+ Exceptional (779)
8-9 Excellent (104)
7-8 Very Good (122)
6-7 Good (28)
<6 Below Expectation (23)

Review summary

Powered by OpenAI

This hotel is an excellent option, with consistently praised clean and comfortable rooms. Guests have raved about the friendly staff and their excellent service. It is conveniently located within walking distance to Ayani Mall, making it a great base for exploring the area. The breakfast is complete and delicious, with many varieties, receiving high marks from many guests. Overall, with many positive reviews confirming the good value for money, this hotel is a top pick.

Few mentions of limited event parking, but overall guests enjoy their stay.

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Location

Mentioned in 113 reviews
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Service

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Cleanliness

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Breakfast

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Value for money

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Shopping

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  1. 10.0
    Exceptional
    Lya from Indonesia
    Business traveler
    Standard Room with 1 double bed
    Stayed 5 nights in September 2025

    “Pleasant business trip”

    Stayed for a national conference at UNTAN, a very short 20-minute walk crossing a nice, green, and cool sidewalk. I ordered delicious food every night, which was fish soup. Thank you, the cleanliness was also very good. There was drinking water available at all times, and there was a hair dryer, the hot shower was also adequately hot, making bathing very enjoyable. I really enjoyed my stay at Ibis Pontianak. If I may suggest, the breakfast menu with typical Pontianak dishes could be increased, such as Bingka snacks, Choipan, etc., as well as the Singkawang specialty Gunting porridge, it would make it less boring and more exciting, coming all the way from Surabaya, for the first time to Pontianak and Singkawang.

    Reviewed September 20, 2025
    Auto-translated through generative A.I.

    Ibu Lya yang terhormat, Salam hangat dari Ibis Pontianak City Center! Terima kasih telah meluangkan waktu anda untuk berbagi pengalaman di tripadvisor selama kunjungan terakhir anda di Ibis Pontianak City Center, kami sangat senang mendengar bahwa anda mendapatkan pelayanan dan pengalaman yang menyenangkan serta menikmati fasilitas yang telah tersedia. Pengalaman anda menjadi motifasi kami untuk memberikan pelayanan yang lebih baik lagi untuk seluruh tamu. Sekali lagi terima kasih atas tanggapan anda di agoda, kami menantikan kedatangan anda selanjutnya dimasa yang akan datang. Hormat Saya, Ulysses Jeffrey General Manager

    Responded September 22, 2025
    ibis Pontianak City Center
  2. 10.0
    Exceptional
    Dick from Malaysia
    Couple
    Standard Room with 1 double bed
    Stayed 2 nights in December 2024

    “1st stay. Total Value for Money”

    1st time in Pontianak, decided Ibis as 1st hotel, because wanted to have the Museum/Park view and visiting, along with Very Nearby Ayani Mall 🥰 Near to Digulis park and KalBar Museum. Lots of people jogging along the sideways in the morning and even better on Car Free Days on Sundays. Staff: Very friendly and helpful, Fast check in and out. For 2 night, I was asked for 200Rb IDR room deposit. Lobby: Very beautiful lobby with dark color theme, cooling to the eye. Outside lots of proper parking spaces. Wifi: Wifi is free although password is written on key card sleeve. and it is Very strong indoor and outdoors. Keycard given only One, but you can use any other ordinary card to slot in and keep the room electricity running and cool. Room: Spacious, clean and very beautiful arrangement. Beautiful view, beautiful Map Curtain. Air conditioner, ok but more to the warm side, gets better when sleep, cold is sufficient. Bed: Very comfortable, 2 pillows, 1 extra on the cabinet with 2 bolster. Comfy 🥰 Bathroom: Very unique, like an escape pod haha. Very nice wall, plastic, lack of watermark, prone to yellowing, but easy to keep clean always and well maintained. Shower pressure is ok so/so, shower head needs to be deep cleaned to get better water pressure, water out of the shower head. Water heater, cold and hot, fluctuates on and off. Floor, good, non slippery. Toilet anemities, basic, toothbrush toothpaste, sanitary plastic, soap, shampoo. Toilet bowl ok with hose water bidet. TV works fine, local channels. Charging ports ok, available on bedside, local ports, not universal. Need adapter for non local. Overall: Very good and satisfied, beautiful ambience and near the mall and attractions, just that its there is no street food vendors around, as it is quite a main street for museums and administrative buildings. Other than that, its very strategic place 🥰 VALUE FOR MONEY

    Reviewed December 29, 2024

    Dear Mr Dick, Warmest greeting from Ibis Pontianak City Center. Thank you for taking the time to share your experience while staying at our hotel by providing the best review and rating. We are happy that our service has met your expectations. We will pay attention to all positive input in the review you provide and review it for better hotel progress. It has become our priority to prioritize service and always improve hotel facilities. We look forward to welcoming you back to Ibis Pontianak City Center. Best Regards, Ricky Coen Arifin General Manager

    Responded December 30, 2024
    ibis Pontianak City Center
  3. 10.0
    Exceptional
    Abdul from Indonesia
    Family with teens
    Standard Room with 2 Single Beds
    Stayed 2 nights in October 2025

    “Unforgettable Stay Experience at Ibis Hotel”

    Staying at Hotel Ibis was truly enjoyable. The rooms are clean, comfortable, and modern with friendly and responsive staff. The location is strategic, close to the city center and dining places. The breakfast is varied and delicious, perfect for starting the day. Overall, it was a practical, comfortable, and satisfying stay that met the consistent Ibis standards.

    Reviewed October 12, 2025
    Auto-translated through generative A.I.

    Bapak Abdul yang terhormat, Salam hangat dari Ibis Pontianak City Center! Terima kasih telah meluangkan waktu anda untuk berbagi pengalaman di agoda selama kunjungan terakhir anda di Ibis Pontianak City Center, kami sangat senang mendengar bahwa anda mendapatkan pelayanan dan pengalaman yang menyenangkan serta menikmati fasilitas yang telah tersedia. Pengalaman anda menjadi motifasi kami untuk memberikan pelayanan yang lebih baik lagi untuk seluruh tamu. Sekali lagi terima kasih atas tanggapan anda di agoda, kami menantikan kedatangan anda selanjutnya dimasa yang akan datang. Hormat Saya, Ulysses Jeffrey General Manager

    Responded October 20, 2025
    ibis Pontianak City Center
  4. 10.0
    Exceptional
    syafrina from Malaysia
    Family with young children
    Standard Room with 1 double bed
    Stayed 3 nights in July 2025

    “ibis hotel 💜”

    I had a pleasant stay at Ibis Hotel Pontianak. The check-in process was smooth and I really appreciated the warm welcome with a complimentary drink it was a thoughtful touch after my journey. The room was clean, comfortable, and had everything I needed for a relaxing stay. The staff were friendly and always ready to assist. The hotel location is convenient, with easy access to shops and eateries nearby. Overall, I enjoyed my time here and would recommend it for anyone visiting Pontianak who looking for comfort and good service at a reasonable price 🫰🏻💜

    Reviewed August 10, 2025

    Dear Mrs syafrina, Warmest Greetings from Ibis Pontianak City Center. Thank you for taking the time to share your experience with us Ibis Pontianak City Center. We are pleased that you enjoyed your stay overall and appreciate your kind words. At Ibis Pontianak, we strive to deliver a high-quality, enjoyable experience for all of our guests and your feedback helps us to ensure we are achieving this goal. We have passed on your kind feedback to our team and look forward to welcoming you back in the future. Best Regards, Ulysses Jeffrey General Manager

    Responded August 11, 2025
    ibis Pontianak City Center
  5. 8.4
    Excellent
    Shareef from Indonesia
    Business traveler
    Standard Room with 2 Single Beds
    Stayed 1 night in March 2026

    “A Great Stay with Room for Improvement”

    Overall, my stay was a pleasant experience. The location is ideal — conveniently situated with easy access to key areas, making it a smart choice whether you’re traveling for business or leisure. The restaurant deserves a special mention, particularly for sahur — the pre-dawn meal options were thoughtful, varied, and well-timed, which is something not every hotel gets right. It was genuinely appreciated. One suggestion I’d like to pass on to the management: the rooms would greatly benefit from having a minibar or small in-room refrigerator. Guests often need to store personal medications that require refrigeration, keep dairy items fresh, or simply have chilled water on hand without having to call the front desk. It’s a small addition that would make a meaningful difference to the overall comfort of the stay. With that upgrade, this property would easily earn a higher rating. Looking forward to returning and hoping to see this improvement on my next visit.

    Reviewed March 19, 2026

    Dear Mr Shareef, Warm greetings from Ibis Pontianak City Center. Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your stay, found our location convenient, and appreciated our restaurant services during sahur. Your kind words truly motivate our team to continue delivering excellent experiences. We also sincerely appreciate your suggestion regarding the addition of a minibar or in-room refrigerator. Guest comfort is always a priority for us, and your feedback has been shared with our management team for consideration as we explore ways to further enhance the stay of our valued guests. We look forward to welcoming you back on your next visit and hope to provide an even more comfortable experience. Warm regards, Ulysses Jeffrey General Manager

    Responded March 20, 2026
    ibis Pontianak City Center
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