Coffee shop, Hyatt Place Houston Sugar Land in Houston (TX)
Hyatt Place Houston Sugar Land
Lobby, Hyatt Place Houston Sugar Land in Houston (TX)
Lobby, Hyatt Place Houston Sugar Land in Houston (TX)
Hyatt Place Houston Sugar Land
Fitness center, Hyatt Place Houston Sugar Land in Houston (TX)
Swimming pool, Hyatt Place Houston Sugar Land in Houston (TX)

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Hyatt Place Houston Sugar Land

16730 Creek Bend Dr, Sugarland, Houston (TX), United States, 77478-3394 - See map

Conveniently situated in the Sugarland part of Houston (TX), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Space Center Houston. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Check-in [24-hour]

Air conditioning

Daily housekeeping

Blackout curtains

Dry cleaning

Facilities

Pets allowed

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

4 travelers have booked today.

8.5Excellent

39 reviews

39 reviews

See map

8.9Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Water Wall
21.6 km
The Galleria
21.8 km
Houston Zoo
25.7 km
The Houston Museum of Natural Science
26.3 km
Museum of Fine Arts, Houston
26.5 km
Closest landmarks
Brooks Lake
360 m
CHI Saint Luke's Health–Sugar Land Hospital
490 m
Flying Saucer Draught Emporium
720 m
HealthSouth Sugar Land Rehabilitation
880 m
Char Lake
890 m
Value for money8.5
Location rating8.9
Nearest airportSugar Land Regional Airport (SGR)
Distance to airport3.9 km

Rooms available at Hyatt Place Houston Sugar Land

King Bed Premium Lake View (with sofa bed)
...
  • Room size: 30 m²/323 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Accessible Two Queen Beds/Tub (with sofa bed)
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
Accessible King Bed/Tub (with sofa bed)
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 sofa bed and 1 king bed
Enter dates to see prices
King Bed Lake View (with sofa bed)
...
  • Room size: 30 m²/323 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Two Queen Beds Lake View (with sofa bed)
...
  • Room size: 30 m²/323 ft²
  • Lake view
  • 2 queen beds
Enter dates to see prices
2 Queen Bed Room with Lake View
...
  • Room size: 37 m²/398 ft²
  • Lake view
  • 2 queen beds or 1 queen bed
Enter dates to see prices
Ada King Tub
...
  • Room size: 48 m²/517 ft²
  • Non-smoking
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Standard Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed or 1 double bed ...
Enter dates to see prices
King Bed (with sofa bed)
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Two Queen Beds (with sofa bed)
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices

Top things to do in Houston (TX)

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

What interesting attractions are nearby Hyatt Place Houston Sugar Land that are in walking range?

While remaining at Hyatt Place Houston Sugar Land, jump start your vacation by visiting the closest point of interest in walking distance to the property such as Brooks Lake.

What are the property's policies for children's bedding at Hyatt Place Houston Sugar Land?

Hyatt Place Houston Sugar Land's policy regarding children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What is Hyatt Place Houston Sugar Land pet policy?

Hyatt Place Houston Sugar Land's pet policy states that the weight/size limit is 50 lbs and the one-time cleaning fee for pets is 100 USD. In addition, the number of pets allowed per room is 2. Please contact the property for more information regarding pet policy.

What was the average room rate for Hyatt Place Houston Sugar Land been in the past month?

The typical room rate for Hyatt Place Houston Sugar Land in the past month is 99.45 USD, compared to city's average of 115.72 USD.

In which languages can Hyatt Place Houston Sugar Land's employees communicate?

Hyatt Place Houston Sugar Land can communicate in 4 languages and supports widely used languages such as English and Spanish for travelers traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What do past travelers love most about Hyatt Place Houston Sugar Land?

Past visitors that stayed at Hyatt Place Houston Sugar Land have given this property a rating of 8.882 for its remarkable location as the major highlight for their stay.

What is the average rating that past Solo travelers' have given to Hyatt Place Houston Sugar Land?

Past solo travelers that have stayed at this property have given Hyatt Place Houston Sugar Land an average rating of 8.6. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Business travelers' have given to Hyatt Place Houston Sugar Land?

Verified business travelers that have stayed at this property have given Hyatt Place Houston Sugar Land an average rating of 8.0. You can look up more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to Hyatt Place Houston Sugar Land?

Verified couple travelers that have stayed at this property have given Hyatt Place Houston Sugar Land an average rating of 8.6. You can look up on more in depth customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the closest train, metro, or bus station to Hyatt Place Houston Sugar Land?

The nearest train, metro, or bus station is Fannin South Station, 22791.43 m away from Hyatt Place Houston Sugar Land.

What is the closest airport to Hyatt Place Houston Sugar Land?

The closest airport to Hyatt Place Houston Sugar Land is Palacios Municipal Airport, 115.0 km away.

Is breakfast offered at Hyatt Place Houston Sugar Land?

Guest visitors can enjoy breakfast offered with an additional charge of 12 USD for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

More about Hyatt Place Houston Sugar Land

More about Hyatt Place Houston Sugar Land













Convenient Amenities for a Hassle-Free Stay

Hyatt Place Houston Sugar Land goes above and beyond to ensure a hassle-free stay for its guests by providing a range of convenient amenities. Say goodbye to laundry woes as the hotel offers a reliable dry cleaning service, allowing you to keep your clothes fresh and wrinkle-free throughout your stay. Whether you're here for a business trip or a leisurely vacation, this service will save you time and effort, leaving you with more time to explore all that Houston has to offer. Additionally, Hyatt Place Houston Sugar Land understands the importance of keeping your belongings safe and secure. That's why they offer luggage storage facilities, allowing you to store your bags before check-in or after check-out. Whether you have an early arrival or a late departure, you can rest easy knowing that your luggage will be well taken care of. This thoughtful amenity gives you the freedom to make the most of your time in Houston without worrying about your belongings. With these convenient facilities, Hyatt Place Houston Sugar Land ensures that every aspect of your stay is convenient and stress-free.









Delightful Dining at Hyatt Place Houston Sugar Land

Indulge in a culinary journey at Hyatt Place Houston Sugar Land, where an array of delightful dining options await you. Start your day with a scrumptious breakfast at the hotel's restaurant, serving a variety of mouthwatering dishes to satisfy every palate. Whether you prefer a hearty American breakfast with fluffy pancakes and crispy bacon or a lighter option like fresh fruits and yogurt, there is something to please everyone. In addition to the restaurant, Hyatt Place Houston Sugar Land also offers the convenience of grocery deliveries. If you prefer to dine in the comfort of your room, simply browse through the menu and place an order for your favorite snacks and beverages. Whether you're craving a late-night snack or a refreshing drink after a long day of exploring, the hotel's grocery delivery service ensures that you have everything you need right at your fingertips. With its delectable dining options and convenient grocery deliveries, Hyatt Place Houston Sugar Land ensures that your culinary desires are met throughout your stay. Whether you're enjoying a leisurely meal at the restaurant or indulging in a cozy night in with a selection of snacks, the hotel's dining facilities are designed to enhance your overall experience and leave you with a lasting impression.

Luxurious and Spacious Rooms at Hyatt Place Houston Sugar Land

Experience comfort and elegance at Hyatt Place Houston Sugar Land with our range of luxurious and spacious rooms. Whether you're traveling alone or with family, we have the perfect room for you. Choose from our Accessible King Bed/tub (with Sofa Bed) room, featuring a generous 30 square meters of space with either 1 King Bed or 1 Sofa Bed. If you prefer more sleeping options, our Accessible Two Queen Beds/tub (with Sofa Bed) room offers 2 Queen Beds, also in a spacious 30 square meters. For those looking for a little extra space, our King Bed (with Sofa Bed) room is perfect. With 30 square meters, you'll have plenty of room to relax and unwind. If you're seeking a stunning view, our King Bed Lake View (with Sofa Bed) and King Bed Premium Lake View (with Sofa Bed) rooms offer breathtaking vistas of the surrounding lake. Traveling with family or friends? Our Two Queen Beds (with Sofa Bed) and Two Queen Beds Lake View (with Sofa Bed) rooms provide ample space and comfort for everyone. Book your stay at Hyatt Place Houston Sugar Land on Agoda to enjoy the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can find the perfect room for your needs and secure your reservation in just a few clicks. Don't miss out on our unbeatable rates and start planning your trip today!

Discover the Vibrant Charm of Sugar Land, Houston

Nestled in the heart of Houston, Texas, Sugar Land is a vibrant and charming city that offers a unique blend of history, culture, and modern amenities. As the name suggests, Sugar Land has a rich history rooted in the sugar industry, and visitors can explore this heritage at the Sugar Land Heritage Museum and Visitor Center. The city is also home to a wide range of shopping destinations, from upscale boutiques to sprawling malls, such as the First Colony Mall, where visitors can indulge in retail therapy. Beyond shopping and history, Sugar Land boasts a thriving arts and entertainment scene. The Smart Financial Centre is a state-of-the-art performing arts venue that hosts world-class concerts, Broadway shows, and other live performances. Nature enthusiasts will also find plenty to explore in Sugar Land, with beautiful parks and green spaces, such as the Cullinan Park and Sugar Land Memorial Park, offering opportunities for outdoor activities like hiking, biking, and picnicking. In addition to its rich cultural offerings, Sugar Land is known for its diverse culinary scene. From trendy cafes and food trucks to upscale restaurants, the city offers a wide array of dining options that cater to all tastes and preferences. Whether you're craving authentic Tex-Mex, mouthwatering barbecue, or international cuisine, Sugar Land has something to satisfy every palate. With its convenient location just a short drive from downtown Houston, Sugar Land offers the perfect balance between suburban tranquility and easy access to the vibrant city. Whether you're visiting for business or pleasure, Hyatt Place Houston Sugar Land provides a comfortable and stylish base from which to explore all that this dynamic city has to offer.

Convenient Transportation Options from Houston Airports to Hyatt Place Houston Sugar Land

When it comes to reaching Hyatt Place Houston Sugar Land from the nearby airports, you'll find a range of convenient transportation options that will ensure a hassle-free journey. If you are flying into George Bush Intercontinental Airport (IAH), the most straightforward way to reach the hotel is by taking a taxi or rideshare service. The journey typically takes around 45 minutes, depending on traffic conditions. Alternatively, you can also rent a car from one of the many car rental companies available at the airport. For those arriving at William P. Hobby Airport (HOU), a taxi or rideshare service is also a convenient option. The drive to Hyatt Place Houston Sugar Land usually takes around 30 minutes, but it's always a good idea to account for potential traffic delays. Car rental services are also available at this airport for those who prefer to have their own transportation. No matter which airport you arrive at, the hotel's location in Sugar Land, Houston, offers easy access to major highways, making it convenient for guests to explore the city and its attractions. With various transportation options available, getting to Hyatt Place Houston Sugar Land is a breeze, allowing you to start your stay in comfort and style.

Discover the Natural Beauty and Recreation Opportunities Near Hyatt Place Houston Sugar Land

Nestled in the vibrant city of Houston, Texas, Hyatt Place Houston Sugar Land offers guests a prime location surrounded by an array of natural landmarks and recreational attractions. Just a stone's throw away from the hotel, visitors can explore the serene Gordon Fountain Lake Park, where they can take a leisurely stroll around the picturesque lake or relax in the shade of the towering trees. For those seeking outdoor adventures, Alkire Lake is a must-visit, offering opportunities for fishing, boating, and picnicking. Nature enthusiasts will also appreciate the proximity to Sugar Lakes Park, a peaceful oasis that boasts lush greenery, walking trails, and a tranquil lake. Nearby, Jim McDonald Park provides a perfect spot for families to enjoy a sunny day with its playgrounds, sports fields, and picnic areas. For a taste of local culture, guests can head to Kirkwood, a vibrant neighborhood filled with charming shops, restaurants, and entertainment venues. In addition to the natural beauty, Hyatt Place Houston Sugar Land is conveniently located near several amenities. The Mission Bend Transit Center is just a short distance away, providing easy access to the rest of the city. HealthSouth Sugar Land Rehabilitation is also nearby, ensuring peace of mind for guests in need of medical services. With its prime location and proximity to a variety of landmarks and attractions, Hyatt Place Houston Sugar Land is the perfect choice for travelers looking to explore the best of what Houston has to offer.





A Culinary Adventure Awaits

Indulge in a culinary adventure during your stay at Hyatt Place Houston Sugar Land. With an array of dining options just steps away from the hotel, you'll be spoilt for choice. Start your day with a hearty breakfast at The Egg & I Restaurant, known for their delicious omelettes and fluffy pancakes. For a taste of authentic Cajun cuisine, head to Razzoo's Cajun Cafe, where you can savor spicy jambalaya and flavorful gumbo. If you're in the mood for a juicy steak, Texas Land & Cattle Steak House is the place to be, offering mouthwatering cuts of meat cooked to perfection. Craving some Asian flavors? Regal Seafood House & Lounge serves up delectable Chinese dishes in an elegant setting. End your day with a delightful dinner at Ramble Creek Grill, where you can enjoy a diverse menu featuring fresh seafood and savory grilled meats. With such a wide variety of restaurants to choose from, your taste buds are in for a treat!

Shop 'til you drop

If you're a shopaholic, you'll be delighted to know that Hyatt Place Houston Sugar Land is surrounded by some fantastic shopping landmarks. Just a stone's throw away, you'll find the Sugar Land Art Center and Gallery, where you can browse through a wide selection of unique artworks and crafts. Whether you're an art enthusiast or simply looking for a one-of-a-kind souvenir, this gallery is a must-visit. Additionally, the Hong Kong City Mall is also nearby, offering a vibrant and bustling shopping experience. From trendy fashion boutiques to authentic Asian cuisine, this mall has it all. Indulge in some retail therapy or sample delicious dishes from around the world - the choice is yours!

Affordable Luxury: Experience Exceptional Value at Hyatt Place Houston Sugar Land

When it comes to finding the perfect blend of luxury and affordability, look no further than Hyatt Place Houston Sugar Land. With an average price of just $146 per room, this exceptional hotel offers incredible value for your stay in Houston (TX). Compared to the average price of a hotel room in the city, which stands at $132, Hyatt Place Houston Sugar Land provides an unbeatable combination of comfort, convenience, and cost-effectiveness. Whether you're traveling for business or leisure, this hotel ensures that you can enjoy a premium experience without breaking the bank. From spacious and stylish rooms to top-notch amenities, Hyatt Place Houston Sugar Land caters to all your needs. Soak in the city views from the comfort of your room, unwind in the inviting swimming pool, or savor delicious cuisine at the on-site restaurant – all at a price that won't stretch your budget. Book your stay today and discover the perfect balance of luxury and affordability at Hyatt Place Houston Sugar Land.

Clean, Modern, and Convenient Hotel with Outstanding Layout

Hyatt Place Houston Sugar Land is a hotel that truly stands out. From the moment you step inside, you'll notice the cleanliness and modernity that pervades every corner. The employees are not only kind, but also incredibly accommodating, ensuring that your stay is nothing short of exceptional. Located in a safe and convenient area, this hotel offers the perfect base for exploring all that Houston has to offer. Whether you're here for business or leisure, you'll appreciate the hotel's outstanding layout, which seamlessly combines work and family moments. The rooms are spacious, allowing you to spread out and relax after a long day. And with a quiet atmosphere, you can rest assured that a good night's sleep is guaranteed. One of the highlights of this hotel is the attention to detail. From the moment you wake up, you'll be greeted by a delicious and satisfying breakfast that will fuel you for the day ahead. And if you're in need of some fresh air, take a stroll around the large pond located behind the hotel. It's the perfect spot to unwind and enjoy the tranquility of nature. Overall, Hyatt Place Houston Sugar Land offers a delightful stay during your short weekend trip. With its clean and new facilities, outstanding layout, and comfortable beds, you'll feel right at home. Book your stay now and experience the best that Houston has to offer!

A Memorable Stay at Hyatt Place Houston Sugar Land

Experience exceptional hospitality and a memorable stay at the Hyatt Place Houston Sugar Land. With an overall rating of 8.5, this hotel has consistently received positive reviews from satisfied guests. From the moment you step into the lobby, you'll be greeted by a friendly and attentive staff, known for their exceptional performance and dedication to ensuring a comfortable stay for every guest. One of the highlights of this hotel is its excellent value for money. With an impressive rating of 8.4 for value, guests have praised the Hyatt Place Houston Sugar Land for its affordable rates without compromising on quality. Whether you're traveling for business or leisure, you'll find that this hotel offers a range of amenities and services that exceed expectations. The hotel's facilities also receive high praise, with a rating of 8.6. From the well-equipped fitness center to the refreshing outdoor pool, guests have found the facilities at Hyatt Place Houston Sugar Land to be top-notch. Whether you want to stay active or simply relax and unwind, there's something for everyone. Cleanliness is paramount at this hotel, with a rating of 8.6. Guests have consistently remarked on the immaculate condition of the rooms and public areas, ensuring a comfortable and hygienic stay. The housekeeping staff is known for their attention to detail, ensuring that every corner is spotless. Situated in a prime location, with a rating of 9.0, this hotel offers easy access to popular attractions, shopping centers, and dining options in Houston. Whether you're here for a business trip or exploring the city's vibrant culture, you'll appreciate the convenience of staying at Hyatt Place Houston Sugar Land. With an overall rating of 8.8 for staff performance, the dedicated team at this hotel goes above and beyond to make every guest feel welcomed and valued. From providing personalized recommendations to promptly addressing any concerns, the staff at Hyatt Place Houston Sugar Land is committed to ensuring a memorable and enjoyable stay. Choose Hyatt Place Houston Sugar Land for your next visit to Houston, and experience exceptional hospitality, excellent value, top-notch facilities, impeccable cleanliness, a convenient location, and outstanding staff performance. Book your stay now and create unforgettable memories.

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Amenities and facilities

Excellent
Facilities

8.6

Languages spoken
  • English
  • Spanish
  • Vietnamese
Accessibility
  • Elevator
  • Parking spaces for cars self-parking facility
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Car park [free of charge]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Complimentary tea
  • Free bottled water
  • Hair dryer
  • Ironing facilities
  • Laptop workspace
  • Mirror
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Sofa
  • Wake-up service

Food and dining

Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site
Coffee to Cocktails Bar
  • Cuisine: American
  • Menu: Buffet

Location

16730 Creek Bend Dr, Sugarland, Houston (TX), United States, 77478-3394
Excellent
Location

8.9

Airports
  • Sugar Land Regional Airport (SGR)
    3.9 km
  • West Houston Airport (IWS)
    24.2 km
Hospital or clinic
  • CHI Saint Luke's Health–Sugar Land Hospital
    490 m
Cash withdrawal
  • ATM
    340 m

What's nearby

Popular landmarks
  • Water Wall
    21.6 km
  • The Galleria
    21.8 km
  • Houston Zoo
    25.7 km
  • The Houston Museum of Natural Science
    26.3 km
  • Museum of Fine Arts, Houston
    26.5 km
  • The Menil Collection
    26.5 km
  • Children's Museum of Houston
    26.7 km
  • Downtown Aquarium
    30.7 km
  • Minute Maid Park
    31.1 km
  • Space Center Houston
    51.2 km
Nearby landmarks
  • Brooks Lake
    360 m
  • CHI Saint Luke's Health–Sugar Land Hospital
    490 m
  • Flying Saucer Draught Emporium
    720 m
  • HealthSouth Sugar Land Rehabilitation
    880 m
  • Char Lake
    890 m
  • Kindred Hospital Sugar Land
    1.4 km
  • Sugar Land Ice & Sports Center
    1.4 km
  • Memorial Hermann Surgical Hospital First Colony
    1.8 km
  • Eldridge Lake
    1.8 km
  • Imperial Park Recreation Center
    2.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 1-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)12 USD

Property announcements

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of Hyatt Place Houston Sugar Land from real guests

Provided by verified guests of

Agoda logo
8.5
Location8.9
Service8.8
Facilities8.6
Cleanliness8.5
Value for money8.5
High score for Houston (TX)
Rating
9+ Exceptional (9)
8-9 Excellent (5)
7-8 Very Good (0)
6-7 Good (1)
<6 Below Expectation (3)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 18 verified guest comments
1234
10.0
Exceptional
Mike from United States
Family with young children
King Bed (with sofa bed)
Stayed 3 nights in May 2024

Great staff”

Great staff clean and beautiful hotel have stayed before and will stay again.

Reviewed June 03, 2024
3.2
Marilyn from United States
Family with young children
Two Queen Beds Lake View (with sofa bed)
Stayed 8 nights in July 2024

stay away from this property ”

we recently stayed at the hotel. Staff at front desk is completely unprofessional, they are having loud conversations as if they are in their own living room. cleanliness was ok only. we stayed during the hurricane and we understand thatdacilityblostbpower but the generator failed to work and there were all kind of life safety issues. 1st issue, the wmeegency lights in hallways and stairwells were completely out. therefore, you had tonuse your cellphone as your flashlight. no access to elevators since generator was not running. the card keys were not working at doors and was told by front desk that they battery operated , but they did not work. so we had to walk up and down several floors in unlit hallways and stairwells. the person at front desk was giving away the master key to everyone because she did not want to walk all the way up to open doors for guests. we were given a master key that opened all rooms and ahe asked ua to bring it back. on top of that we were trting to get compensation for stay since we ended up booking another hotel and leaving and they denied it. crazy enough we wnded up getting a charge for late check out from hotel.. the staff is terrible, the service is the worst. they do not know how to operate in emergency situations . too sad because location of hotel is great. the only sikver lining was the lady running the breakfast at hotel was very helpful and had great customer service skills.

Reviewed July 12, 2024
10.0
Exceptional
Jovan from United States
Couple
King Bed Lake View (with sofa bed)
Stayed 1 night in June 2024

Amazing ”

Everything was top tier I definitely recommend

Reviewed June 27, 2024
10.0
Exceptional
Sanket from India
Solo traveler
King Bed Lake View (with sofa bed)
Stayed 8 nights in May 2024

Great Place to Stay”

Great Place to stay, surrounded by nice lake views and tracks for jogging.

Reviewed May 29, 2024
10.0
Exceptional
Adarsh from United States
Couple
King Bed (with sofa bed)
Stayed 1 night in May 2024

Great Place”

Loved the stay here. Good lake view

Reviewed May 27, 2024
1234
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