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Hotel Gunawangsa MERR is perfect for two travelers. Enjoy tailored services, allergy-free rooms, stunning views from the fitness center and pool, and delicious local cuisine. Conveniently located near cafes, malls, restaurants, and attractions. Experience utmost luxury and convenience at Hotel Gunawangsa MERR in vibrant Surabaya. Enjoy air conditioning, complimentary Wi-Fi, in-room safe, and invigorating showers with indulgent toiletries. Select rooms offer captivating city or river views. Discover Sanggar Agung Temple, a must-visit landmark exuding cultural charm. With attentive 24-hour room service, indulge in a warm and welcoming atmosphere. Book now for an unforgettable journey for two travelers! [Some content may be Generative AI assisted. Inaccuracies may occur.]
Front desk [24-hour]
Airport transfer
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Free Wi-Fi
Pool with view
Free parking
Front desk [24-hour]
Fitness center
Restaurant
Airport transfer
Family room
10 travelers have booked today.
Location rating score
Value for money | 8.8 |
Location rating | 8.9 |
Nearest airport | Juanda International Airport (SUB) |
Distance to airport | 7.5 km |
Is car parking available at Hotel Gunawangsa MERR?
Hotel Gunawangsa MERR provides car park free of charge for all customers traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
When was Hotel Gunawangsa MERR built?
Hotel Gunawangsa MERR was built in 2016.
How many floors does Hotel Gunawangsa MERR have?
Hotel Gunawangsa MERR has a total of 7 floors.
What is the verified guest review consensus about Hotel Gunawangsa MERR's coffee?
100.0% of our past visitor assessments have given a positive review and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for Hotel Gunawangsa MERR down in the review section.
What is the typical rating that verified Business travelers' have given to Hotel Gunawangsa MERR?
Verified business travelers that have stayed at this property have given Hotel Gunawangsa MERR an average rating of 7.8. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Couples' have given to Hotel Gunawangsa MERR?
Past couple travelers that have stayed at this property have given Hotel Gunawangsa MERR an average rating of 9.0. You can look up on more in depth customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.
What is the average rating that verified Families with young children have given to Hotel Gunawangsa MERR?
Verified families with young children that have stayed at this property have given Hotel Gunawangsa MERR an average rating of 8.3. You can look up more specific customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Families with older children have given to Hotel Gunawangsa MERR?
Verified families with older children that have stayed at this property have given Hotel Gunawangsa MERR an average rating of 8.4. You can search for more specific customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.
What do local travelers think about Hotel Gunawangsa MERR?
Past local visitors that have stayed at this property have given Hotel Gunawangsa MERR an average rating of 9.0. You can look up on more comprehensive customer ratings, and responses for this property down in the review section.
What are popular points of interest near Hotel Gunawangsa MERR?
Hotel Gunawangsa MERR’s location in the Rungkut neighborhood puts it close to recognized attractions which includes Sanggar Agung Temple.
Experience Comfort and Convenience at Hotel Gunawangsa MERR
Welcome to Hotel Gunawangsa MERR, a charming 3-star hotel located in the vibrant city of Surabaya, Indonesia. With its prime location and excellent amenities, this hotel offers a delightful stay for both business and leisure travelers alike.
Step into one of the 117 well-appointed rooms, each designed to provide utmost comfort and relaxation. Whether you are traveling alone or with your family, Hotel Gunawangsa MERR has the perfect accommodation to suit your needs. The rooms are tastefully furnished with modern decor and equipped with all the essential amenities to ensure a memorable stay.
Conveniently located just 30 minutes away from the airport, Hotel Gunawangsa MERR offers easy access to popular attractions and business districts in Surabaya. Whether you are here for a quick stopover or a longer stay, the hotel's strategic location makes it a great choice for travelers looking to explore the city.
Check-in time at Hotel Gunawangsa MERR starts from 02:00 PM, allowing you to settle in comfortably and make the most of your stay. The check-out time is until 12:00 PM, giving you ample time to pack up and bid farewell to this wonderful hotel. Additionally, families traveling with children between the ages of 3 to 12 will be delighted to know that they can stay free of charge, making it an ideal choice for a family getaway.
Experience the perfect blend of comfort and convenience at Hotel Gunawangsa MERR. Book your stay today and create lasting memories in the vibrant city of Surabaya, Indonesia.
Stay Active at Hotel Gunawangsa MERR's Impressive Sports Facilities
Hotel Gunawangsa MERR in Surabaya, Indonesia, offers a range of top-notch sports facilities to ensure that guests can stay active and enjoy their stay to the fullest. Dive into the refreshing outdoor pool, where you can take a leisurely swim or simply relax by the water's edge. The pool area is surrounded by lush greenery, creating a tranquil oasis in the heart of the city.
For those looking to maintain their fitness routine, Hotel Gunawangsa MERR provides a well-equipped fitness center. Whether you prefer cardio workouts or strength training, you'll find a variety of state-of-the-art equipment to suit your needs. Please note that there may be an additional charge for using the fitness center, but the facilities are well worth it. Stay motivated and work up a sweat while enjoying panoramic views of the city.
With its impressive sports facilities, Hotel Gunawangsa MERR is the perfect choice for travelers who want to stay active and enjoy their favorite sports activities while away from home. Whether you prefer a refreshing swim in the outdoor pool or a challenging workout in the fitness center, this hotel has something to offer for everyone. Don't miss the opportunity to make the most of your stay and keep up with your fitness goals at Hotel Gunawangsa MERR.
Convenient Facilities at Hotel Gunawangsa MERR
Hotel Gunawangsa MERR in Surabaya, Indonesia, offers a range of convenient facilities to enhance your stay. With a focus on guest satisfaction, the hotel provides a laundry service, ensuring that your clothes are fresh and clean throughout your visit. Additionally, the room service is available for those who prefer to dine in the comfort of their own rooms, providing a hassle-free dining experience.
For the safety and security of your valuables, Hotel Gunawangsa MERR offers safety deposit boxes, allowing you to store your belongings with peace of mind. The friendly and knowledgeable concierge is always ready to assist with any inquiries or requests, ensuring a seamless stay.
Stay connected with complimentary Wi-Fi in public areas and in all rooms, allowing you to stay connected with loved ones or catch up on work. For guests who smoke, there is a designated smoking area available.
Other convenient facilities include luggage storage, making it easy for you to store your belongings before check-in or after check-out. The hotel also features a convenience store, ensuring that you have access to any essentials you may need during your stay. Finally, the daily housekeeping service ensures that your room is always tidy and comfortable.
With these convenient facilities, Hotel Gunawangsa MERR aims to provide a hassle-free and enjoyable stay for all its guests.
Convenient Transport Facilities at Hotel Gunawangsa MERR
At Hotel Gunawangsa MERR, we understand the importance of convenient transport facilities for our guests. That's why we offer a car park free of charge, ensuring that you have a hassle-free experience during your stay. Whether you are traveling by car or renting one during your visit to Surabaya, you can rest assured knowing that you have a secure and convenient place to park. Our spacious car park provides ample parking spaces, so you never have to worry about finding a spot. With our complimentary car park, you can explore the city and its surrounding areas with ease, knowing that your vehicle is safe and easily accessible.
Delicious Dining Options at Hotel Gunawangsa MERR
Indulge in a culinary adventure at Hotel Gunawangsa MERR with its excellent dining facilities. The hotel boasts a restaurant that offers a delightful array of local and international cuisines. Whether you're craving traditional Indonesian dishes or craving for a taste of Western flavors, the restaurant has something for everyone. With its cozy and inviting ambiance, it's the perfect spot for a leisurely meal with family and friends.
For those who prefer to dine in the comfort of their own room, Hotel Gunawangsa MERR also offers room service. Enjoy a delectable meal delivered straight to your doorstep, allowing you to savor the flavors in the privacy of your own space. Whether it's breakfast in bed or a late-night snack, the room service menu offers a wide range of options to satisfy any craving.
In addition to the restaurant and room service, Hotel Gunawangsa MERR takes pride in its halal restaurant. Catering to the needs of Muslim guests, the halal restaurant ensures that all dishes are prepared according to Islamic dietary laws. Guests can enjoy a worry-free dining experience, knowing that their meals are halal-certified and prepared with utmost care and attention to detail. With its diverse dining options, Hotel Gunawangsa MERR guarantees a delightful gastronomic experience for all guests.
Comfort and Variety at Hotel Gunawangsa MERR
Hotel Gunawangsa MERR in Surabaya, Indonesia offers a wide range of comfortable and stylish rooms to suit every traveler's needs. From the cozy Deluxe Twin Or Double rooms with either 2 Single Beds or 1 Double Bed, to the spacious Executive Double rooms featuring a luxurious 26 square meters of space, guests are guaranteed a relaxing stay.
For those seeking a bit more space and elegance, the Family Suite is the perfect choice. With 36 square meters of room to unwind, this suite offers a choice of either 1 Single Bed or 1 Queen Bed, ensuring a comfortable stay for the whole family. Additionally, the Junior Suite provides a generous 30 square meters of space, complete with a comfortable Double Bed.
By booking these exceptional rooms on Agoda, guests can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates for Hotel Gunawangsa MERR, ensuring that guests receive the best value for their money. With Agoda's user-friendly platform, booking a room at Hotel Gunawangsa MERR is quick and easy, allowing guests to focus on enjoying their stay in Surabaya without any unnecessary stress.
Discover the Vibrant Neighborhood of Rungkut in Surabaya
Nestled in the heart of Surabaya, Indonesia, the vibrant neighborhood of Rungkut offers a unique blend of modernity and traditional charm. Known for its bustling streets, diverse culinary scene, and excellent shopping options, Rungkut is a perfect destination for travelers seeking an authentic Indonesian experience.
One of the highlights of Rungkut is its rich culinary heritage. Food enthusiasts will be delighted by the wide array of local delicacies available, from mouthwatering street food stalls to trendy cafes and restaurants. Don't miss the opportunity to savor the famous Surabaya dishes such as rawon, lontong balap, and rujak cingur, which are sure to tantalize your taste buds.
In addition to its culinary delights, Rungkut is also a shopper's paradise. The neighborhood is home to several shopping malls and markets, offering a diverse range of products, from fashion and electronics to local handicrafts. Explore the bustling streets of Rungkut and discover hidden gems at affordable prices.
Whether you're a food lover, a shopaholic, or simply looking to immerse yourself in the local culture, Rungkut has something for everyone. Experience the vibrant atmosphere, indulge in delicious cuisine, and shop to your heart's content in this lively neighborhood of Surabaya.
Convenient Transportation Options from Surabaya Airport to Hotel Gunawangsa MERR
Welcome to Surabaya, Indonesia! If you're planning to stay at Hotel Gunawangsa MERR in Rungkut, Surabaya, getting to the hotel from the nearest airport is a breeze. Surabaya has two main airports: Juanda International Airport and Abdul Rachman Saleh Airport.
If you arrive at Juanda International Airport, which is the closest airport to the hotel, you have several transportation options. The most convenient and hassle-free option is to take a taxi or book a ride-sharing service. The journey from the airport to Hotel Gunawangsa MERR takes approximately 30 minutes, depending on the traffic conditions. Another option is to use the airport shuttle service provided by the hotel. This service offers a comfortable and direct transfer from the airport to the hotel, allowing you to relax and enjoy the journey.
If you arrive at Abdul Rachman Saleh Airport, located about 90 kilometers from the hotel, the most convenient way to reach Hotel Gunawangsa MERR is by hiring a private car or taking a taxi. The journey from the airport to the hotel takes around 2 hours, depending on the traffic conditions. Alternatively, you can also consider booking a transfer service in advance to ensure a smooth and hassle-free journey.
No matter which airport you arrive at, rest assured that reaching Hotel Gunawangsa MERR is convenient and straightforward. The hotel's prime location in Rungkut, Surabaya, offers easy access to the city's attractions, shopping malls, and business centers. Plan your trip to Surabaya and enjoy a comfortable stay at Hotel Gunawangsa MERR.
Exploring the Vibrant Surroundings of Hotel Gunawangsa MERR
Nestled in the heart of Surabaya, Hotel Gunawangsa MERR offers a convenient location surrounded by several noteworthy landmarks and attractions. Just a stone's throw away from the hotel, you will find the magnificent Masjid Nasional Al Akbar Surabaya. This iconic mosque is a sight to behold, with its grand architecture and stunning interior. Visitors can explore the beautiful prayer halls and admire the intricate details of the mosque's design.
For those seeking a fun-filled adventure, Suroboyo Carnival Park is a must-visit destination located nearby. This amusement park offers a wide range of thrilling rides and attractions suitable for all ages. From exhilarating roller coasters to entertaining shows, there is something for everyone to enjoy. Spend a day here with family and friends, creating lasting memories and experiencing the excitement of this vibrant park.
Additionally, guests at Hotel Gunawangsa MERR will find themselves in close proximity to various healthcare facilities such as Puskesmas Pembantu Kebraon, Yakaya, and Klinik Utama El Shafi. This ensures convenience and peace of mind for those in need of medical assistance during their stay.
Furthermore, the hotel's location provides easy access to Apotek K24 Pandugo, allowing guests to conveniently purchase any necessary medications or personal care items. Nearby fitness enthusiasts can also take advantage of the gym facilities available, ensuring they can maintain their fitness routine while away from home.
With its strategic location near Puskesmas Pembantu Margorejo, Bozem Wonorejo, and Puskesmas Gunung Anyar, Hotel Gunawangsa MERR offers a convenient base for guests to explore the surrounding area. Whether you are seeking cultural experiences, thrilling adventures, or convenient amenities, this hotel's vibrant surroundings have something to offer for everyone.
Convenient Public Transport Stations near Hotel Gunawangsa MERR
Hotel Gunawangsa MERR offers easy access to several public transport stations in Surabaya, Indonesia. Located in the vibrant neighborhood of Jemursari, guests can conveniently explore the city using the nearby public transport options. The Margorejo TransJogja Bus Station is just a short walk away from the hotel, providing a convenient way to travel around Surabaya. Additionally, the Kertomenanggal and Wonokromo Railway Stations are within a short distance, allowing guests to easily access other parts of the city and even explore neighboring towns and cities. With these public transport stations nearby, guests at Hotel Gunawangsa MERR can enjoy the convenience of exploring Surabaya and its surroundings with ease.
A Food Lover's Paradise
Hotel Gunawangsa MERR is surrounded by an array of mouth-watering restaurants that will satisfy even the most discerning food lovers. Just a stone's throw away from the hotel, you will find Mr Sumo - Merr, a popular Japanese restaurant known for its delectable sushi and sashimi. If you're craving for some local flavors, Bebek Goreng Palupi Rungkut is a must-visit, offering crispy fried duck that will leave you wanting more. For those who love noodles, Mie Mapan is the place to be, serving up a variety of delicious noodle dishes. Other nearby options include Bebek Goreng Harissa, Richeese Factory - Rungkut Madya, Ayam Geprek Mr Suprek UPN, Agis Restaurant, Merr Kayu Manis Restaurant, DIMSUM & SUKI XL "Xtra Lezat", and Waroeng Spesial Sambal 'SS' Rungkut, ensuring that you have a diverse range of culinary experiences to choose from during your stay.
Shop 'til you drop at Surabaya's vibrant shopping landmarks
Hotel Gunawangsa MERR is surrounded by an array of shopping landmarks that will satisfy any shopaholic's cravings. Just a short distance away, you'll find the City of Tomorrow Mall, a modern shopping complex offering a wide range of international and local brands. For those looking to add a touch of local culture to their wardrobe, the Rumah Batik Jawa Timur is a must-visit. Here, you can explore a variety of traditional Javanese batik designs and choose from a stunning collection of batik clothing and accessories.
If you're in the mood for some outdoor shopping, head over to the Surabaya Carnival Night Market. This lively night market is filled with stalls selling everything from trendy fashion items to delicious street food. For a more upscale shopping experience, CITO Shopping Mall is the place to be. With its luxurious ambiance and high-end stores, you can indulge in a day of retail therapy like no other.
For a taste of local shopping, Maspion Square and Darmo Trade Center are popular destinations. Here, you'll find a mix of traditional markets and modern shopping complexes, offering a wide range of products at affordable prices. And if you're looking for a one-stop shopping destination, Royal Plaza Surabaya is the answer. This mega mall features a vast selection of shops, entertainment options, and dining establishments, ensuring a memorable shopping experience for all.
Last but not least, don't miss out on the nearby Marina Plaza. This shopping center is known for its unique blend of local and international brands, making it a favorite among fashion enthusiasts. Whether you're in search of the latest fashion trends or traditional Indonesian handicrafts, the shopping landmarks surrounding Hotel Gunawangsa MERR have got you covered.
Affordable Luxury: Hotel Gunawangsa MERR Offers Unbeatable Value in Surabaya
When it comes to finding the perfect accommodation in Surabaya, Hotel Gunawangsa MERR stands out as a hidden gem that offers exceptional value for money. With an average room price of just $25, this hotel provides an affordable luxury experience that is hard to beat.
Compared to the average price of a hotel room in Surabaya, which stands at $28, Hotel Gunawangsa MERR offers guests the opportunity to enjoy top-notch amenities and services at a significantly lower cost. This means that visitors can save their hard-earned money without compromising on comfort or quality.
From stylish and well-appointed rooms to a range of convenient facilities, including a fitness center, swimming pool, and on-site restaurant, Hotel Gunawangsa MERR ensures that guests have everything they need for a memorable stay in Surabaya. So why pay more for a hotel room when you can experience affordable luxury at Hotel Gunawangsa MERR? Book your stay today and discover the perfect blend of comfort, convenience, and value.
Excellent Service and Affordable Luxury
Hotel Gunawangsa MERR in Surabaya, Indonesia offers excellent service and affordable luxury. With spacious and clean rooms, guests are guaranteed a comfortable stay. The hotel's overall ambiance is great, providing a pleasant and relaxing atmosphere. The executive rooms are particularly impressive, offering a stunning view and a cozy setting. The affordable price and comfortable bed make for a truly enjoyable experience. Additionally, the hotel's convenient location allows guests to easily explore the city. One of the standout features of the hotel is the swimming pool, which is well-maintained and perfect for a refreshing dip. With clean rooms and satisfactory facilities, Hotel Gunawangsa MERR is a top choice for travelers seeking a comfortable and affordable stay in Surabaya.
Exceptional Customer Ratings at Hotel Gunawangsa MERR
Hotel Gunawangsa MERR in Surabaya, Indonesia, has received exceptional customer ratings across various categories. With an impressive overall rating of 8.6, this hotel has proven to be a favorite among travelers.
One of the standout features of Hotel Gunawangsa MERR is its excellent value for money, with a rating of 8.7 in this category. Guests appreciate the affordable rates combined with the high-quality amenities and services provided by the hotel. Whether you are a budget-conscious traveler or simply looking for great value, Hotel Gunawangsa MERR offers a fantastic option in Surabaya.
The hotel's facilities also receive high praise, with a rating of 8.6. Guests can enjoy a range of amenities including a fitness center, swimming pool, and spa, ensuring a comfortable and enjoyable stay. Whether you want to stay active or relax and unwind, Hotel Gunawangsa MERR has something to cater to every guest's needs.
Cleanliness is another aspect that guests consistently commend, with a rating of 8.4. The hotel maintains high standards of cleanliness throughout its premises, ensuring a hygienic and pleasant environment for guests.
Additionally, Hotel Gunawangsa MERR's location receives a rating of 8.8. Situated in a convenient area of Surabaya, guests have easy access to popular attractions, shopping centers, and dining options. Whether you are visiting for business or leisure, the hotel's prime location allows you to explore the city with ease.
Lastly, the staff performance at Hotel Gunawangsa MERR is highly regarded, with a rating of 8.7. The friendly and attentive staff go above and beyond to provide exceptional service, ensuring that guests feel welcomed and well taken care of throughout their stay.
With outstanding customer ratings in multiple categories, Hotel Gunawangsa MERR is a top choice for travelers seeking a memorable and enjoyable stay in Surabaya, Indonesia.
Excellent8.7
Facilities
Excellent8.9
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
Show reviews that mention
Airport transfer
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
I'm sorry, but "review" is not a text to be translated. Can you please provide me with the text you want me to translate?”
Clean room, friendly and polite staff, all room facilities can be used, comfortable, cool, delicious, overall very good.
Dear Bapak Dheka Salam hangat dari Hotel Gunawangsa MERR Surabaya Terima kasih Bapak, telah meluangkan waktu untuk menulis ulasan mengenai hotel kami, terlebih kami senang mengetahui jika Bapak mendapatkan pengalaman yang berkesan selama menginap. Kami akan senantiasa meningkatkan pelayanan dan fasilitas kami kedepannya Kami tunggu kedatangan Bapak kembali menginap di Hotel Gunawangsa MERR, dan kami stand by 24 jam untuk membantu Hormat kami, Yanies Permatasari Asst. Front Office Manager
Gunawangsa Merr The Best”
For the umpteenth time, I stayed at this hotel with my partner to take a break from our busy work schedule. Whenever I stay at Gunawangsa Merr, I always receive very satisfying service, for example, the hotel staff fulfilling guest requests, satisfying service from the staff, and complete hotel facilities. In short, I always feel very satisfied and comfortable staying at this hotel. Gunawangsa Merr is the best, God bless all staff 🙏
Dear Bapak Joseph Salam hangat dari Hotel Gunawangsa Merr Terimakasih telah meluangkan waktu untuk memberikan ulasan tentang hotel kami, terlebih kami senang mengetahui jika Bapak mendapatkan pengalaman yang berkesan selama menginap di Hotel Gunawangsa MERR. Kami akan terus meningkatkan pelayanan dan fasilitas kami. Sekali lagi terima kasih atas perhatian dan dukungannya, kami nantikan kembali kedatangan Bapak di Hotel Gunawangsa Merr pada kunjungan selanjutnya ke Kota Surabaya. Salam hangat, Yanies Permatasari Asst. Front Office Manager
Exceptional”
The service is really good, the staff are also quick to respond. A little story about staying here when attending a graduation ceremony, had to do makeup early in the morning. The 24-hour receptionist was very helpful in providing access for the MUA to come up to the room, so we didn't have to go down early in the morning. 👍🏻 The facilities are also great, with a fairly large and clean swimming pool, safe parking, and fast wifi 😊 The breakfast is also really good, especially the Indonesian food. It's worth staying here 🥰
Yang terhormat Ibu Angelina, Salam hangat dari Hotel Gunawangsa MERR Surabaya Terima kasih telah meluangkan waktu untuk menulis ulasan mengenai hotel kami, terlebih kami senang mengetahui jika Ibu mendapatkan pengalaman yang berkesan selama menginap. Kami akan tetap senantiasa meningkatkan pelayan dan fasilitas kami ke depannya Sekali lagi terima kasih atas review Ibu, kami nantikan kembali kedatangannya di Hotel Gunawangsa MERR pada kunjungan selanjutnya Salam, Yanies Permatasari Asst. Front Office Manager
Is not bad ”
The room was small but clean and we didn't have any issue with the bathroom smells. The building is a massive building that has residential and hotel. Luckily the hotel side is divided from the apartments. The pool seemed nice but was busy and cold so we just waited there for our 12 o'clock check In. Shopping market is just downstairs and ATM too.
Dear Mrs/Ms. Concetta, Thank you for your time to sharing your experience during your stay. Your comments are valuable for improving our service quality and delivering the excellent service always. I would like to apologize for the inconvenience about the pool that you experienced. It's our concern to improve our property facilities and deliver excellent service to our awesome guests We do hope we have a chance to welcoming you again, and extended our service to you at Gunawangsa MERR Hotel Surabaya Best regards, Yanies Permatasari Asst. Front Office Manager
Great”
The staffs is realy great… the facilities beyond expectation… it’s just i don’t know why the towel looks a little terrible… it’s not dirty, just the colour seems uncomfortable… 😢
Dear Mr. Joko Warmest Greeting from Hotel Gunawangsa MERR Surabaya Thank you very much for taking your precious time to write the feedback on your recent stay with us. We are delighted to hear that our staff service is great, and we also apologize for the towel issue, and we have forwarded the information to our management for follow-up. Here we always strive to maintain our standard of services and products to a high level to meet our guest satisfaction. Kindly be informed that we are available 24 hours to assist your need Once again thank you for your review, and we are looking forward to welcoming you back in the future. Best regards, Yanies Permatasari Asst. Front Office Manager