This property is in high demand!
Booked 5 times in last 24 hr
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- Larger-than-expected rooms for Tokyo give comfortable space for three...
Awesome staff and room is bigger than other hotels in Japan

- Higher floors and the taller building position bring open city views,...
They give me a room with a nice view on a the Sky Tree.

- Breakfast gets praise for wide variety, buffet quality, and varied Jap...
Also like the buffet breakfast place and food very much.

- Complete in-room amenities, practical furnishings, and extra bottled w...
- Supermarkets, Family Mart, Lawson, restaurants, coffee shops, drug sto...
Had many dining and shopping options within the hotel.
Free Wi-Fi
Swimming pool
Car park
Front desk [24-hour]
Fitness center
Restaurants
Bar
Golf course
Booked 5 times in last 24 hr
Nearest transportation options
•
Toyocho Subway Station is within 0.63 km
•
Kiba Subway Station is within 0.94 km
Location rating score
| Value for money | 8.8 |
| Distance to city center | 4 km |
| Location rating | 8.0 |
| Nearest airport | Haneda Airport (HND) |
| Distance to airport | 14.3 km |
8.8
Excellent
8.7
Excellent
8.4
Excellent
8.6
Excellent
8.7
Excellent
9.0
Exceptional
Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) provides currency exchange services.
Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) offers room service.
Yes, there are restaurants and a large supermarket located near Hotel East 21 Tokyo (Okura Hotels & Resorts).
Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) offers family rooms.
You can travel from Narita International Airport to Hotel East 21 Tokyo (Okura Hotels & Resorts) via public transport or taxi.
Yes, English and Japanese are spoken at Hotel East 21 Tokyo (Okura Hotels & Resorts).
Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) provides daily housekeeping.
Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) has non-smoking rooms.
Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) has three onsite restaurants.
Breakfast is available at an additional charge per person.
The nearest station is Toyocho Subway Station, which is 0.79 km away.
Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) provides free Wi-Fi in all rooms.
Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) is near the Toyocho Subway Station, located approximately 0.79 km away.
Yes, baby cots are available for free in Standard Twin Non-Smoking and Deluxe Double Non-Smoking rooms.
For the Airport Limousine Bus from Haneda, you can purchase tickets at the airport's Arrival Hall automatic machines, the information desk, or via the Limousine Bus Reservation Center.
Yes, an Airport Limousine Bus from Haneda airport to Hotel East 21 Tokyo (Okura Hotels & Resorts) is available.
Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) provides laundry and dry cleaning services.
Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) provides free scheduled shuttle services to Tokyo Disney Resort, subject to availability and advanced booking via the official website.
Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) has an indoor pool and an outdoor garden pool, though the garden pool is seasonal and requires an additional fee.
Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) is located within 8.17 km of Ginza.
Yes, onsite car parking is available at Hotel East 21 Tokyo (Okura Hotels & Resorts) and charges apply.
Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) provides kids' toothbrushes and other amenities.
Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) provides safety deposit boxes.
Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) provides free Wi-Fi in all rooms and public areas.
Check-in at Hotel East 21 Tokyo (Okura Hotels & Resorts) is from 02:00 PM and check-out is until 11:00 AM.
Yes, smoking is permitted in the designated smoking area on the second floor.
Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) has a sauna and bath available for a fee.
Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) has a fitness center, which is available for an additional charge.
Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) is wheelchair accessible.
You can take the Airport Limousine Bus from Haneda Airport directly to Hotel East 21 Tokyo (Okura Hotels & Resorts).
Prices drop the moment you sign in!

Hotel East 21 Tokyo (Okura Hotels & Resorts)
Hotel East 21 Tokyo (Okura Hotels & Resorts) offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Tokyo. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. Front desk services including safety deposit boxes can assist with your needs.
Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Equipped with handy amenities, guestrooms at Hotel East 21 Tokyo (Okura Hotels & Resorts) guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.
In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator and instant tea in some rooms for when you feel like it is needed.
It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel East 21 Tokyo (Okura Hotels & Resorts). Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it.
If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Recreational facilities at Hotel East 21 Tokyo (Okura Hotels & Resorts) are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, steam room and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the shops.
Around the property
One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. One of the city's most iconic and famous buildings is Tokyo Tower, located 6.5 km away.
Reasons to stay here
Rooms don't get much cheaper than here, being less than 96% of the city's accommodation.
Excellent8.6
Facilities
Excellent8.0
Location
Regarding the use of the health club, only guests aged 18 and above are allowed to use it for an additional fee.
The outdoor garden pool within the property is open only during the summer season and is available for an additional fee.
*Children aged 2 and below are not allowed to use the pool (including accompanying adults).
*Guests with tattoos (including tattoo stickers and permanent makeup) are not permitted.
*For more details, please refer to the official website.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
Most recent
From 9,325 reviews
•Nearby Shopping: Supermarkets, Family Mart, Lawson, restaurants, coffee shops, drug stores, a 100-yen shop, and even a nearby mall make the area very convenient. (22 mentions)
•Host: Friendly, courteous staff help with English, welcome guests warmly, and make stays feel easy in many reviews. (20 mentions)
•Room Cleanliness: Spotless rooms, fresh towels, and reliable daily housekeeping stand out across many stays. (18 mentions)
•Theme and Water Parks: Free shuttle buses to Disneyland and DisneySea make park days easy, and several guests choose the hotel specifically for Tokyo Disney trips. (16 mentions)
•Nearby Transport: Toyocho Station, the Tozai Line, and nearby bus stops stay reasonably accessible, with some guests also using the hotel shuttle to reach the station. (13 mentions)
•Room Comfort: Larger-than-expected rooms for Tokyo give comfortable space for three or four guests in many stays. (11 mentions)
Location
Service
Cleanliness
Room size
Room view
Airport access
Transport
Value for money
Breakfast
10.0Exceptional
It's a 7-minute distance from the station, but the hotel-station bus service is free, and there's also a shuttle from the airport to the hotel. Especially! There is a free shuttle to DisneySea and Disneyland, which was very convenient. The staff is very friendly, and the service is excellent.👍 The accommodation is larger than expected, so even with two suitcases open, there's plenty of space, and it's just really nice. I plan to use it again the next time I go to Tokyo.
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8.4Excellent
This time I wanted to visit the Tokyo Metropolitan Museum of Contemporary Art, so I searched for a nearby hotel. Although it was slightly away from the city center, it was a comfortable hotel at a reasonable price. I could take a direct bus to Tokyo Station for 210 yen, which resolved the transportation inconvenience.
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10.0Exceptional
I stayed on the middle floor, and the size of the room and bathroom was more than satisfactory. The amenities were well-equipped, and the view of the Tokyo Skytree from the window was excellent, allowing me to enjoy a comfortable stay. Additionally, the parking lot was free to use until 6 PM the next day, which made it possible to travel by train or bus, eliminating the need to use my car while searching for parking, allowing me to have an enjoyable day until the evening.
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9.6Exceptional
From January 13 to 16, 2026, I went on a family trip to Tokyo with four people (parents in their 40s, a second-year middle school son, and a fifth-grade daughter). The primary purpose of the trip was to visit Tokyo Disneyland and DisneySea over two days, but since DisneySea does not have a nighttime parade, we had no choice but to visit only Disneyland. Here are some of the significant advantages of Hotel East21: 1. We booked a twin room with two beds for three nights, and through an Agoda special offer, it was about *** a night. The room was cleaned daily, and clean towels and amenities were replenished regularly. The quality and taste of the complimentary drip bag coffee and black tea were decent. 2. The biggest advantage is the shuttle bus that departs at 7 AM for the Disney resort. Reservations could be made on the hotel’s website up until the day before visiting Disneyland or DisneySea, and as it is a 40-seater bus, we could easily reserve spots. We were able to comfortably enjoy the nighttime parade at Disneyland and the fireworks at Cinderella Castle before returning to the hotel on the 9:20 shuttle. Traveling by shuttle made it very convenient to reach the hotel entrance. 3. While the hotel breakfast might be excellent, as it costs over 3,000 yen, I decided it wasn't suitable for my children, who are picky eaters and don’t eat much. Instead, there were options outside the hotel on the first floor, such as a McDonald's, FamilyMart convenience store, Indian restaurant, and drugstore. We returned to the hotel in the evening and bought a variety of easy meal options from the convenience store, which allowed us to comfortably handle both dinner and breakfast at the hotel. 4. Toei Subway’s Toyocho Station is approximately 700 meters from the hotel. While it isn’t very close, it was manageable to walk from the hotel to the subway. Unfortunately, since we could not visit DisneySea, I will definitely include it in our next Tokyo trip itinerary. If I cannot find a better hotel, I think I would use Hotel East21 again.
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10.0Exceptional
“Use it next time as well.”
The room was spacious, which was great, and the bathroom was also large and clean. The amenities were nice too. I initially booked without breakfast but later requested it; they made the omelet immediately when I asked, and it was delicious. Additionally, the food was less salty than I expected, which was nice. The night view from the bar on the 21st floor was also fantastic. The restaurants around the hotel had decent food as well, including Japanese home-cooked meals, Indian curry, and pizza places, all with good taste and prices. The subway station is also just a 5-minute walk away.
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