All properties in Tokyo

Hotel East 21 Tokyo (Okura Hotels & Resorts)

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

6-3-3 Toyo, Koto-Ku, Koto, Tokyo, Japan, 135-0016

Highlights

Excellent room comfort & quality

- Larger-than-expected rooms for Tokyo give comfortable space for three...

Awesome staff and room is bigger than other hotels in Japan
Great view

- Higher floors and the taller building position bring open city views,...

They give me a room with a nice view on a the Sky Tree.
Great breakfast

- Breakfast gets praise for wide variety, buffet quality, and varied Jap...

Also like the buffet breakfast place and food very much.
Top rated room amenities

- Complete in-room amenities, practical furnishings, and extra bottled w...

- Supermarkets, Family Mart, Lawson, restaurants, coffee shops, drug sto...

Had many dining and shopping options within the hotel.

Facilities

Free Wi-Fi

Swimming pool

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Golf course

This property is in high demand!

Booked 5 times in last 24 hr

  • Hotel is very reasonably priced for the facilities provided.
    Shaun
    Singapore
  • Awesome staff and room is bigger than other hotels in Japan
    Melissa
    Guam
  • From check in to check out, the entire stay was perfect.
    Daniel
    United States
  • I needed a hotel close to Tokyo Disney and this was perfect!
    Brenda
    United States
  • And the staff went out of their way to make us feel welcome.
    Goranah
    United Kingdom
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Nearest transportation options

•

Toyocho Subway Station is within 0.63 km

•

Kiba Subway Station is within 0.94 km

See map

8.0Excellent

Location rating score

Excellent location
Parking
Available
  • Tokyo Skytree
    3.9 km
  • Ginza
    4.3 km
  • Asakusa
    4.5 km
  • Sensoji Temple
    4.7 km
  • Ueno Park
    5.8 km

Closest landmarks

  • Sendai Horikawa Park
    300 m
  • Yokojitsuken River Shinsui Park
    590 m
  • Kiba Park
    600 m
  • Toyocho Subway Station
    630 m
  • Pentecostal Missionary Church of Christ (4th Watch)
    650 m

Good to know

Value for money8.8
Distance to city center4 km
Location rating8.0
Nearest airportHaneda Airport (HND)
Distance to airport14.3 km

Select your room

Image 1 of 18

Standard Single Non-Smoking

19 m²/205 ft²
Max 1 adult
1 single bed

8.8

Excellent

Room comfort
City view
Electric kettle
Bathtub
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
LAN Internet in room [charges apply]
LAN Internet in room [free]
Telephone
TV
TV [flat screen]
Image 1 of 18

Standard Twin Non-Smoking

27 m²/291 ft²
Max 2 adults
2 single beds
Preferred by Couples

8.7

Excellent

Room comfort
City view
Electric kettle
Bathtub
Hair dryer
Mirror
Private bathroom
Separate shower/bathtub
Shower
Toiletries
Towels
Internet access – wireless
LAN Internet in room [charges apply]
LAN Internet in room [free]
Telephone
TV
Image 1 of 18

Deluxe Double Non-Smoking

34 m²/366 ft²
Max 2 adults
1 double bed
Electric kettle
Bathtub
Hair dryer
Mirror
Private bathroom
Separate shower/bathtub
Shower
Toiletries
Towels
Internet access – wireless
LAN Internet in room [charges apply]
LAN Internet in room [free]
Telephone
TV
TV [flat screen]
Image 1 of 18

Deluxe Twin - Non-Smoking

34 m²/366 ft²
Max 4 adults
2 single beds

8.4

Excellent

Room comfort
Electric kettle
Bathtub
Hair dryer
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
LAN Internet in room [charges apply]
Telephone
TV
TV [flat screen]
Wi-Fi [charges apply]
Air conditioning
Air purifier
Image 1 of 18

Deluxe Twin Room with 1 Extra Bed and 1 Sofa Bed - Non-Smoking

34 m²/366 ft²
Max 4 adults
2 sofa beds and 2 single beds
Fits groups

8.6

Excellent

Room comfort
City view
Electric kettle
Bathtub
Hair dryer
Mirror
Private bathroom
Separate shower/bathtub
Shower
Toiletries
Towels
Internet access – wireless
LAN Internet in room [free]
Telephone
TV
TV [flat screen]
Image 1 of 18

Deluxe Family Room-Non Smoking

34 m²/366 ft²
Max 6 adults
2 sofa beds and 2 single beds
Fits groups
Electric kettle
Bathtub
Hair dryer
Separate shower/bathtub
Shower
Toiletries
Internet access – wireless
LAN Internet in room [free]
Telephone
TV
Air conditioning
Alarm clock
Blackout curtains
Linens
Slippers
Image 1 of 17

Standard Double Non-Smoking For 2 People

27 m²/291 ft²
Max 2 adults
1 double bed

8.7

Excellent

Room comfort
City view
Electric kettle
Bathtub
Hair dryer
Mirror
Private bathroom
Separate shower/bathtub
Shower
Toiletries
Towels
Internet access – wireless
LAN Internet in room [charges apply]
LAN Internet in room [free]
Telephone
TV
Image 1 of 18

Deluxe Twin Room

Max 3 adults
2 single beds
City view
Internet access – wireless
Telephone
Air conditioning
Desk
Window
Non-smoking
Image 1 of 15

Concept Room Non-Smoking

42 m²/452 ft²
Max 2 adults
1 double bed

9.0

Exceptional

Room comfort
City view
Electric kettle
Bathtub
Hair dryer
Mirror
Private bathroom
Separate shower/bathtub
Shower
Toiletries
Towels
Internet access – wireless
LAN Internet in room [charges apply]
LAN Internet in room [free]
Satellite/cable channels
Telephone
Image 1 of 15

Deluxe Triple Room Non Smoking

34 m²/366 ft²
Max 4 adults
2 single beds
Electric kettle
Bathtub
Hair dryer
Shower
Toiletries
Internet access – wireless
Telephone
TV
Wi-Fi [charges apply]
Air conditioning
Air purifier
Blackout curtains
Heating
Slippers
Free bottled water

About us

Hotel East 21 Tokyo: European-classical elegance by the bay for two. Museum-like art, warm wood interiors, rooftop bar with skyline views, garden with outdoor pool, large public bath/sauna, on-site golf/fitness, near waterfront promenades and local dining. In Koto, Tokyo — near riverside parks and the Toyosu and Monzen-Nakachō waterfronts and cultural sights. Rooms for two include air conditioning, free Wi‑Fi, in-room safe, showers and toiletries; select rooms offer city or garden views. On-site: indoor pool, steamroom, curated bar selections, and room delivery of fresh fruit, snacks or full meals. Practical comforts and leisure amenities make it a calm bayside base with easy city access for two travelers. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Frequently asked questions

Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) provides currency exchange services.

Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) offers room service.

Yes, there are restaurants and a large supermarket located near Hotel East 21 Tokyo (Okura Hotels & Resorts).

Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) offers family rooms.

You can travel from Narita International Airport to Hotel East 21 Tokyo (Okura Hotels & Resorts) via public transport or taxi.

Yes, English and Japanese are spoken at Hotel East 21 Tokyo (Okura Hotels & Resorts).

Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) provides daily housekeeping.

Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) has non-smoking rooms.

Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) has three onsite restaurants.

Breakfast is available at an additional charge per person.

The nearest station is Toyocho Subway Station, which is 0.79 km away.

Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) provides free Wi-Fi in all rooms.

Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) is near the Toyocho Subway Station, located approximately 0.79 km away.

Yes, baby cots are available for free in Standard Twin Non-Smoking and Deluxe Double Non-Smoking rooms.

For the Airport Limousine Bus from Haneda, you can purchase tickets at the airport's Arrival Hall automatic machines, the information desk, or via the Limousine Bus Reservation Center.

Yes, an Airport Limousine Bus from Haneda airport to Hotel East 21 Tokyo (Okura Hotels & Resorts) is available.

Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) provides laundry and dry cleaning services.

Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) provides free scheduled shuttle services to Tokyo Disney Resort, subject to availability and advanced booking via the official website.

Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) has an indoor pool and an outdoor garden pool, though the garden pool is seasonal and requires an additional fee.

Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) is located within 8.17 km of Ginza.

Yes, onsite car parking is available at Hotel East 21 Tokyo (Okura Hotels & Resorts) and charges apply.

Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) provides kids' toothbrushes and other amenities.

Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) provides safety deposit boxes.

Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) provides free Wi-Fi in all rooms and public areas.

Check-in at Hotel East 21 Tokyo (Okura Hotels & Resorts) is from 02:00 PM and check-out is until 11:00 AM.

Yes, smoking is permitted in the designated smoking area on the second floor.

Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) has a sauna and bath available for a fee.

Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) has a fitness center, which is available for an additional charge.

Yes, Hotel East 21 Tokyo (Okura Hotels & Resorts) is wheelchair accessible.

You can take the Airport Limousine Bus from Haneda Airport directly to Hotel East 21 Tokyo (Okura Hotels & Resorts).

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More about Hotel East 21 Tokyo (Okura Hotels & Resorts)

More about Hotel East 21 Tokyo (Okura Hotels & Resorts)

Hotel East 21 Tokyo (Okura Hotels & Resorts)

Hotel East 21 Tokyo (Okura Hotels & Resorts) offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Tokyo. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. Front desk services including safety deposit boxes can assist with your needs.
Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Equipped with handy amenities, guestrooms at Hotel East 21 Tokyo (Okura Hotels & Resorts) guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.
In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator and instant tea in some rooms for when you feel like it is needed.
It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.

Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel East 21 Tokyo (Okura Hotels & Resorts). Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it.
If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Recreational facilities at Hotel East 21 Tokyo (Okura Hotels & Resorts) are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, steam room and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. One of the city's most iconic and famous buildings is Tokyo Tower, located 6.5 km away.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 96% of the city's accommodation.

Show less

Amenities and facilities

Excellent8.6

Facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Gym/fitness
  • Massage
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
Cleanliness and safety
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Kitchen
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Postal service
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area unavailable
For the kids
  • Family/child friendly
  • Family room
  • Kids cutlery
  • Kids meal
  • Kids toothbrush
  • Step stool
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service

Food and dining

Restaurants on site
ブラスリーハーモニー
  • Cuisine: French
  • Menu: Buffet
中国料理 桃園
  • Cuisine: Chinese, Cantonese
  • Menu: Buffet
日本料理 さざんか
  • Cuisine: Japanese
  • Menu: Buffet

Location

6-3-3 Toyo, Koto-Ku, Koto, Tokyo, Japan, 135-0016

Excellent8.0

Location

Airports
  • Haneda Airport (HND)
    14.3 km 23 min drive
  • Narita International Airport (NRT)
    53.3 km 54 min drive
Public transportation
  • Toyocho Subway Station
    630 m 12 min walk
  • Kiba Subway Station
    940 m 17 min walk
Hospital or clinic
  • Fujisaki Hospital
    1.1 km
Shopping
  • Ameyoko Shopping Street
    5.3 km
Convenience store
  • Lawson Store 100
    650 m 5 min drive
Cash withdrawal
  • ATM
    100 m 1 min walk

What's nearby

Popular landmarks
  • Tokyo Skytree
    3.9 km
  • Ginza
    4.3 km
  • Asakusa
    4.5 km
  • Sensoji Temple
    4.7 km
  • Ueno Park
    5.8 km
  • Tokyo Tower
    6.5 km
  • Shinjuku Gyoen National Garden
    9.6 km
  • Meiji Jingu
    10.4 km
  • Shibuya Crossing
    10.4 km
  • Tokyo Metropolitan Government Building observation room
    11.2 km
Nearby landmarks
  • Sendai Horikawa Park
    300 m
  • Yokojitsuken River Shinsui Park
    590 m
  • Kiba Park
    600 m
  • Toyocho Subway Station
    630 m
  • Pentecostal Missionary Church of Christ (4th Watch)
    650 m
  • Tokyo-to Gendai Bijutsukan
    790 m
  • Museum of Contemporary Art, Tokyo
    800 m
  • Fukagawa Edo Museum
    900 m
  • Kiba Subway Station
    940 m
  • Susaki Shrine
    950 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Free Shuttle Service to Tokyo Disney Resort.
    The property provides free scheduled shuttle services to Tokyo Disney Resort (R) for the property’s guests. The service is subject to availability and advanced booking on the property’s official website is required. The shuttle bus schedule is subject to change without prior notice.
  • Health Club “The East”.
    Training wear, shoes, swimwear, and towel are available for free for the members.
    Only guests over 18 years old are allowed to use the health club.
    Fee applies per person per entry when using the health club.
    The health club is closed on the last day of every month, except for December, or the day before the last day of the month if the day is weekend or public holiday.
  • JAL Coupons.
    JAL coupons are not accepted.
  • Baby Cot.
    A baby cot is available for the Standard Twin – Non-Smoking and Deluxe Double – Non-Smoking rooms only.
  • Child Policy
    For all room types except Small Single and Small Doubled Bed rooms, children 0-6 years old stay for free when using existing bedding.
    Different child policies apply for each room type. Please contact the property for more information.
  • Each plan offers different check in/out time. For the guests made booking with "Check-in After 09:00 PM, Check-out Before 09:00 AM" plan, no exception is allowed.
  • Guests are responsible for all costs, damages, and liabilities caused by smoking around non smoking rooms and public area. Smoking is only allowed in the smoking area on the second floor.
  • The property cannot assign 2 rooms next to each other when guests book over 2 rooms at once.
  • Breakfast is available at an additional charge per person.
  • There is an additional breakfast charge for children.
  • One Time Price for Guests who stay at property per person
    All facilities are available for use including athletic gyms, indoor pool, sauna and bath for JPY 4,400.
  • Airport Transfer:
    Airport Limousine Bus from Haneda airport to the Hotel is available based on the time table.
    Please purchase the ticket at the Limousine Bus automatic ticket machine or at the information desk at the airport’s Arrival Hall.
    Or you may contact the Limousine Bus Reservation Center to reserve your seat.
    The bus schedule is subject to change without prior notice. Kindly contact the property for more details.
  • Meals for children bed-sharing (aged 6 and under) are not included in the accommodation fee.
  • The garden pool is chargeable even for hotel guests.
  • Children aged 0-3 are not allowed to use the garden pool.
  • Children aged 0-16 can use the night pool (from 5 pm to 9 pm).
  • Currently, we only provide a shuttle bus from Haneda Airport. (Please refer to the official website for the timetable and fees.)
  • [Breakfast Fee] Adults: 3,630 yen / Children aged 4-12: 1,500 yen (when staying with bed-sharing)
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-out until: 11:00
Getting around
  • Distance from city center: 4 km
  • Travel time to airport (minutes): 100
  • Airport transfer fee: 3100 JPY
Extras
  • Breakfast charge (unless included in room price): 3630 JPY
The property
  • Year property opened: 1992
  • Number of floors: 21
  • Non-smoking rooms/floors: no
  • Number of restaurants: 3
  • Number of bars/lounges: 2
Parking
  • Daily parking fee: 1500 JPY

Property announcements

Regarding the use of the health club, only guests aged 18 and above are allowed to use it for an additional fee.

The outdoor garden pool within the property is open only during the summer season and is available for an additional fee.
*Children aged 2 and below are not allowed to use the pool (including accompanying adults).
*Guests with tattoos (including tattoo stickers and permanent makeup) are not permitted.
*For more details, please refer to the official website.

Reviews of Hotel East 21 Tokyo (Okura Hotels & Resorts) from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 8.4
  • 9.2
  • 6.4
  • 9.6
  • 10
  • 7.6
  • 10
  • 5.6
  • 9.6

Most recent

From 9,325 reviews

  • Cleanliness score 8.9 out of 10 and is a high score in Tokyo
  • Facilities score 8.6 out of 10 and is a high score in Tokyo
  • Location score 8 out of 10
  • Room comfort and quality score 8.2 out of 10
  • Service score 9 out of 10 and is a high score in Tokyo
  • Value for money score 8.8 out of 10 and is a high score in Tokyo

What guests liked

Summarized by AI

Nearby Shopping: Supermarkets, Family Mart, Lawson, restaurants, coffee shops, drug stores, a 100-yen shop, and even a nearby mall make the area very convenient. (22 mentions)

Host: Friendly, courteous staff help with English, welcome guests warmly, and make stays feel easy in many reviews. (20 mentions)

Room Cleanliness: Spotless rooms, fresh towels, and reliable daily housekeeping stand out across many stays. (18 mentions)

Theme and Water Parks: Free shuttle buses to Disneyland and DisneySea make park days easy, and several guests choose the hotel specifically for Tokyo Disney trips. (16 mentions)

Nearby Transport: Toyocho Station, the Tozai Line, and nearby bus stops stay reasonably accessible, with some guests also using the hotel shuttle to reach the station. (13 mentions)

Room Comfort: Larger-than-expected rooms for Tokyo give comfortable space for three or four guests in many stays. (11 mentions)

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 166 reviews
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77% Positive
sentiment-negative-indicator
22% Unfavourable

Service

Mentioned in 128 reviews
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87% Positive
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12% Unfavourable

Cleanliness

Mentioned in 105 reviews
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88% Positive
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11% Unfavourable

Room size

Mentioned in 62 reviews
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87% Positive
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12% Unfavourable

Room view

Mentioned in 60 reviews
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96% Positive
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3% Unfavourable

Airport access

Mentioned in 55 reviews
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92% Positive
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7% Unfavourable

Transport

Mentioned in 52 reviews
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82% Positive
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17% Unfavourable

Value for money

Mentioned in 52 reviews
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90% Positive
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9% Unfavourable

Breakfast

Mentioned in 44 reviews
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81% Positive
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18% Unfavourable
Changed to review page 1
  1. 10.0Exceptional

    Seonhee from South Korea
    Solo traveler
    Standard Single Non-Smoking
    Stayed 1 night in June 2026

    “Use it next time as well.”

    The room was spacious, which was great, and the bathroom was also large and clean. The amenities were nice too. I initially booked without breakfast but later requested it; they made the omelet immediately when I asked, and it was delicious. Additionally, the food was less salty than I expected, which was nice. The night view from the bar on the 21st floor was also fantastic. The restaurants around the hotel had decent food as well, including Japanese home-cooked meals, Indian curry, and pizza places, all with good taste and prices. The subway station is also just a 5-minute walk away.

    Reviewed June 22, 2026
    Auto-translated through generative A.I.
  2. 10.0Exceptional

    Yeji from South Korea
    Couple
    Small Double Bed Non-Smoking
    Stayed 4 nights in April 2026

    “Make sure to stay there if you go to Tokyo.”

    It's a 7-minute distance from the station, but the hotel-station bus service is free, and there's also a shuttle from the airport to the hotel. Especially! There is a free shuttle to DisneySea and Disneyland, which was very convenient. The staff is very friendly, and the service is excellent.👍 The accommodation is larger than expected, so even with two suitcases open, there's plenty of space, and it's just really nice. I plan to use it again the next time I go to Tokyo.

    Reviewed May 11, 2026
    Auto-translated through generative A.I.
  3. 8.4Excellent

    Kaori from Japan
    Group
    Deluxe Twin - Non-Smoking
    Stayed 2 nights in June 2026

    “The room is spacious and comfortable.”

    This time I wanted to visit the Tokyo Metropolitan Museum of Contemporary Art, so I searched for a nearby hotel. Although it was slightly away from the city center, it was a comfortable hotel at a reasonable price. I could take a direct bus to Tokyo Station for 210 yen, which resolved the transportation inconvenience.

    Reviewed June 12, 2026
    Auto-translated through generative A.I.
  4. 10.0Exceptional

    Fujio from Japan
    Couple
    Small Double Bed Non-Smoking
    Stayed 1 night in April 2026

    “I was able to spend our anniversary in a wonderful room!”

    I stayed on the middle floor, and the size of the room and bathroom was more than satisfactory. The amenities were well-equipped, and the view of the Tokyo Skytree from the window was excellent, allowing me to enjoy a comfortable stay. Additionally, the parking lot was free to use until 6 PM the next day, which made it possible to travel by train or bus, eliminating the need to use my car while searching for parking, allowing me to have an enjoyable day until the evening.

    Reviewed April 30, 2026
    Auto-translated through generative A.I.
  5. 9.6Exceptional

    Soo from South Korea
    Family with teens
    Standard Single Non-Smoking
    Stayed 3 nights in January 2026

    “Family trip to Disneyland and Asakusa”

    From January 13 to 16, 2026, I went on a family trip to Tokyo with four people (parents in their 40s, a second-year middle school son, and a fifth-grade daughter). The primary purpose of the trip was to visit Tokyo Disneyland and DisneySea over two days, but since DisneySea does not have a nighttime parade, we had no choice but to visit only Disneyland. Here are some of the significant advantages of Hotel East21: 1. We booked a twin room with two beds for three nights, and through an Agoda special offer, it was about *** a night. The room was cleaned daily, and clean towels and amenities were replenished regularly. The quality and taste of the complimentary drip bag coffee and black tea were decent. 2. The biggest advantage is the shuttle bus that departs at 7 AM for the Disney resort. Reservations could be made on the hotel’s website up until the day before visiting Disneyland or DisneySea, and as it is a 40-seater bus, we could easily reserve spots. We were able to comfortably enjoy the nighttime parade at Disneyland and the fireworks at Cinderella Castle before returning to the hotel on the 9:20 shuttle. Traveling by shuttle made it very convenient to reach the hotel entrance. 3. While the hotel breakfast might be excellent, as it costs over 3,000 yen, I decided it wasn't suitable for my children, who are picky eaters and don’t eat much. Instead, there were options outside the hotel on the first floor, such as a McDonald's, FamilyMart convenience store, Indian restaurant, and drugstore. We returned to the hotel in the evening and bought a variety of easy meal options from the convenience store, which allowed us to comfortably handle both dinner and breakfast at the hotel. 4. Toei Subway’s Toyocho Station is approximately 700 meters from the hotel. While it isn’t very close, it was manageable to walk from the hotel to the subway. Unfortunately, since we could not visit DisneySea, I will definitely include it in our next Tokyo trip itinerary. If I cannot find a better hotel, I think I would use Hotel East21 again.

    Reviewed January 21, 2026
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