2024
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Awarded as a top choice of Agoda travelers in 2024.

Grand Millennium Kuala Lumpur

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Highlights

Ideal location

- Steps away from Pavilion Mall and within easy walking distance of Lot...

Good for shopping and food as a very convenient location.
Great food & dining

- Lai Ching Yuen Cantonese dim sum gets specific praise for taste and pr...

Many food types are available.
Professional guest services

- Club lounge and front‑of‑house staff receive frequent praise for warm,...

The kids love it and my wife in awe with the service.
Great view

The view we requested Shima and Anna gave us.
Highly rated by business travelers

Facilities

Free Wi-Fi

Pool with view

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

This property is in high demand!

45 travelers have booked today.

Location 9.6
Cleanliness 8.7
Service 8.7
Facilities 8.6

Based on 22,498 verified reviews

Location

9.6

Cleanliness

8.7

Service

8.7

Facilities

8.6

Value for money

8.5

Room comfort and qua...

8.3

  • "Excellent facilities and a very comfortable stay overall."
  • "The rest was great and in-house dining absolutely delicious."
  • "I had a wonderful stay at the Grand Millennium Kuala Lumpur!"
  • "One of the best central location for visiting Bukit Bintang."
  • "Definitely will be back to this hotel again if we visit KL."
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Nearest transportation options

Bukit Bintang MRT Station is within 0.06 km

Bukit Bintang Monorail Station is within 0.08 km

See map

9.6Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 572 places in walking distance!

Parking
Available
Walkable places
Zara
20 m
Lot 10 Shopping Centre
30 m
Walter Greenier Food Court
50 m
Bintang Walk
60 m
Lot 10
60 m
Popular landmarks
Jalan Alor
240 m
Pavilion Kuala Lumpur
320 m
KLCC - Bukit Bintang Pedestrian Walkway
730 m
Aquaria KLCC
790 m
KLCC Park
1.0 km
Closest landmarks
Teratai
90 m
Isetan - the Japan Store
90 m
Arabian Middle East Food Traders
110 m
Farenheit 88
110 m
Finnegan’s
120 m

Good to know

Value for money8.5
Distance to city center1 km
Location rating9.6
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.7 km

Select your room

1/18

Club Room with One King Bed

40 m²/431 ft²
Max 3 adults
1 king bed

8.8

Excellent

Room comfort and quality
  • City view

1/17

Deluxe Room with One King Bed

40 m²/431 ft²
Max 3 adults
1 king bed
Preferred by Couples

8.7

Excellent

Room comfort and quality
  • City view

1/12

Club Room with One Queen Bed

40 m²/431 ft²
Max 3 adults
1 queen bed

8.5

Excellent

Room comfort and quality
  • City view

1/12

Deluxe Room With One King And Single Bed

40 m²/431 ft²
Max 3 adults
1 king bed and 1 single bed

9.1

Exceptional

Room comfort and quality
  • City view

1/10

Deluxe Room with Two Single Beds

40 m²/431 ft²
Max 3 adults
2 single beds

9.1

Exceptional

Room comfort and quality
  • City view

1/10

Deluxe Room with One Queen Bed

40 m²/431 ft²
Max 3 adults
1 queen bed

8.9

Excellent

Room comfort and quality
  • City view

1/9

Club Room with Two Single Beds

40 m²/431 ft²
Max 3 adults
2 single beds

8.9

Excellent

Room comfort and quality
  • City view

1/9

Executive Suite

79 m²/850 ft²
Max 4 adults
1/7

Family Room With One King And Single Bed

55 m²/592 ft²
Max 3 adults
1 single bed and 1 king bed
Fits groups

8.9

Excellent

Room comfort and quality
  • City view

1/7

Executive Suite with one King Bed

80 m²/861 ft²
Max 3 adults
1 king bed

8.9

Excellent

Room comfort and quality
  • City view

Frequently asked questions

Enjoy your holiday vacation the best way yet with Grand Millennium Kuala Lumpur's bar and poolside bar accessible right in front of your doorstep for whenever you need a sip or two.

Grand Millennium Kuala Lumpur offers airport transfer service upon request with an additional fee of 259 MYR in local currency. To request, check the box on the booking form just before the payment page.

Grand Millennium Kuala Lumpur offers free 24-hour fitness center that is handily located at the tip of your finger, allowing you to get your daily training session in at any time of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.

Yes! Grand Millennium Kuala Lumpur offers laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

Verified guests that stayed at Grand Millennium Kuala Lumpur have given this property a rating of 9.551 for its outstanding location as the main highlight for their stay.

67.0% of our verified customer reviews have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Grand Millennium Kuala Lumpur down in the review.

Past local visitors that have stayed at this property have given Grand Millennium Kuala Lumpur an average rating of 9.2. You can look up on more specific customer evaluations, and comments for this property down in the review section.

The nearest train, metro, or bus station is Bukit Bintang MRT Station, 61.37 m away from Grand Millennium Kuala Lumpur.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated periods may be charged an additional fee.

Wake up to an amazing buffet, a la carte, and continental breakfast at Grand Millennium Kuala Lumpur. Visitors can enjoy breakfast offered with an additional charge of 40 MYR for children and 80 MYR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

Up to 30% off with Agoda Insider Deals!

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More about Grand Millennium Kuala Lumpur

More about Grand Millennium Kuala Lumpur

Grand Millennium Kuala Lumpur

Grand Millennium Kuala Lumpur is located just 7.6 km from Terminal Bersepadu Selatan, providing your days with easy city access and great exploration options. The superior services and facilities offered at Grand Millennium Kuala Lumpur will make for a memorable stay. Stay connected throughout your stay with free internet access provided.
To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Kuala Lumpur can be assisted with taxi and car hire services available. Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Grand Millennium Kuala Lumpur.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Guests are guaranteed a comfortable stay while at Grand Millennium Kuala Lumpur. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Grand Millennium Kuala Lumpur offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.

Dining and things to do

Wake up with no worries at Grand Millennium Kuala Lumpur, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee.
Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Never let a day go wasted when you're at Grand Millennium Kuala Lumpur with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, salon and spa. The many offerings at Grand Millennium Kuala Lumpur ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Grand Millennium Kuala Lumpur gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

Venture outside the hotel and explore Kuala Lumpur. Photograph yourself in front of Petronas Twin Towers located 1.2 km away, which people travel great distances to see.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 99% of the city's other options.
This accommodation beats more than 99% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent8.6

Facilities

Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
  • Malay
  • Tamil
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Complimentary movies
  • Computer station
  • Fitness center
  • Foot bath
  • Gym/fitness
  • Massage
  • Outdoor recreational features
  • Pool facilities
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Full american breakfast
  • Happy hour
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • On-site event hosting
  • Outdoor venue for special events
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids cutlery
  • Kids facilities
  • Kids meal
  • Kids shampoo
  • Kids toothbrush
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Couple's room
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Proposal spot
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Locker
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shared bathroom
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Trouser press
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Asian
  • Vegetarian
Restaurants on site
Bistro 160
  • Cuisine: International
Hanaya
  • Cuisine: Japanese
Lai Ching Yuen
  • Cuisine: Chinese
The Mill
  • Cuisine: Asian, Indonesian, International, Local, Singaporean, Malaysian

Location

Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Exceptional9.6

Location

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    17.7 km 40 min drive
  • Kuala Lumpur International Airport (KUL)
    45.0 km 56 min drive
Public transportation
  • Bukit Bintang MRT Station
    60 m 1 min walk
  • Bukit Bintang Monorail Station
    80 m
Hospital or clinic
  • Fong & Goh
    220 m
Shopping
  • Pavilion Kuala Lumpur
    320 m
Convenience store
  • 7 Eleven
    50 m 1 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Jalan Alor
    240 m
  • Pavilion Kuala Lumpur
    320 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    730 m
  • Aquaria KLCC
    790 m
  • KLCC Park
    1.0 km
  • Menara Kuala Lumpur
    1.1 km
  • Petronas Twin Towers
    1.2 km
  • Chinatown - Kuala Lumpur
    1.7 km
  • Central Market
    1.8 km
  • KL Bird Park
    2.7 km
Nearby landmarks
  • Zara
    20 m
  • Lot 10 Shopping Centre
    30 m
  • Walter Greenier Food Court
    50 m
  • Bintang Walk
    60 m
  • Lot 10
    60 m
  • Bukit Bintang MRT Station
    60 m
  • Museum of Illusions
    70 m
  • Lot 10 Mall
    80 m
  • Yogini Mystical Treasures
    80 m
  • Bukit Bintang Monorail Station
    80 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 5-12 years old will be charged MYR 39 for breakfast per day.
  • The Club Lounge is available from 06:00 AM to 11:00 PM.
    Guests are required to wear smart casual attire to access the Club Lounge. Singlets, shorts or flip-flops are not permitted.
    Guest must be at least 12 years old to access the Club Lounge and will have to be accompanied by an adult.
  • Children 13 years and over must use an extra bed.
  • Children 13 years and over are considered as adults.
  • Children 0-5 years old stay for free if using existing bed.
  • Please inform the property regarding number of children, age, meal plan, and extra bed requirements prior to arrival.
  • Room type Grand Deluxe, Grand Deluxe Twin, Club Room, Club Twin Room, Club Plus Room, Executive Suite, Presidential Suite are non-smoking.
  • 25% discount on Food Only at Hotel Operated Outlets Only and subject to availability, with prior reservation.
    30% discount on Spa Services, on prior appointment and subject to availability, with prior reservation.
  • Effective from 1st September 2018, all prices will be subject 10% service charge and 6% service tax. Effective 1 January 2023 foreign passport holders will be required to pay Tourism Tax of RM10 per room per night at the property. Permanent residents and Malaysian nationals are exempted from the tax. This is not included in the room rate and will be paid directly at the hotel.
  • 20% off in-house dining.
  • Guest Payment Policy
    All guests are required to present a valid debit or credit card upon arrival at check-in.
    The card will be kept securely on file to cover any potential damages or liabilities related to the hotel room or property.
    This applies even if no additional charges are made during the stay.
  • Car parking is available for a fee of 5 MYR per entry.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59
  • Check-out from01:00
  • Check-in until23:59
Getting around
  • Distance from city center1 km
  • Travel time to airport (minutes)45
  • Airport transfer fee259 MYR
Extras
  • Breakfast charge (unless included in room price)80 MYR
The property
  • Year property opened1989
  • Number of floors19
  • Number of rooms 468
  • Non-smoking rooms/floorsyes
  • Number of restaurants3
  • Number of bars/lounges1

Property announcements

Minibar is not available in Deluxe Room.

Reviews of Grand Millennium Kuala Lumpur from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 9.6
  • 8.8
  • 8.0
  • 10
  • 3.6
  • 9.2
  • 10
  • 9.2

Most recent

From 22,498 reviews

  • Location score 9.6 out of 10 and is a high score in Kuala Lumpur
    Location9.6
  • Cleanliness score 8.7 out of 10 and is a high score in Kuala Lumpur
    Cleanliness8.7
  • Service score 8.7 out of 10 and is a high score in Kuala Lumpur
    Service8.7
  • Facilities score 8.6 out of 10 and is a high score in Kuala Lumpur
    Facilities8.6
  • Value for money score 8.5 out of 10 and is a high score in Kuala Lumpur
    Value for money8.5
  • Room comfort and quality score 8.3 out of 10
    Room comfort and quality8.3
High score for Kuala Lumpur

Rating

9+ Exceptional (4,550)
8-9 Excellent (1,948)
7-8 Very Good (1,781)
6-7 Good (625)
<6 Below Expectation (771)

Review summary

Powered by OpenAI

This hotel in KL's Bukit Bintang area is surrounded by restaurants, shopping malls, and street food places. Guests praised the friendly staff, especially Mr. Kenneth and Mr. Haris. Rooms with a perfect Petronas tower view are clean, spacious, and have comfortable beds.

Some guests mentioned dated rooms and carpets that require renovation. A few guests also found the rooms dusty with maintenance issues. A few more guests complained about the noise disturbance from the street or the renovation happening nearby.

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Show reviews that mention 

Location

Mentioned in 602 reviews
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98% Positive
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1% Unfavourable

Service

Mentioned in 409 reviews
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81% Positive
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18% Unfavourable

Cleanliness

Mentioned in 235 reviews
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71% Positive
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28% Unfavourable

Breakfast

Mentioned in 197 reviews
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68% Positive
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31% Unfavourable

Room comfort

Mentioned in 140 reviews
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69% Positive
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30% Unfavourable

Check in

Mentioned in 132 reviews
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37% Positive
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62% Unfavourable

Room size

Mentioned in 131 reviews
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6% Unfavourable

Value for money

Mentioned in 69 reviews
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78% Positive
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Shopping

Mentioned in 65 reviews
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100% Positive
Showing 9,674 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Mariana from Indonesia
    Family with young children
    Deluxe Room with Two Single Beds
    Stayed 3 nights in March 2026

    “Incredible”

    A very pleasant experience... clean and spacious room, friendly and very helpful staff, easy and quick check-in and check-out process, amazing location... the soothing scent of the hotel after a tiring day of exploration... thank you.

    Reviewed March 29, 2026
    Auto-translated through generative A.I.

    Dear Mariana, Warmest greetings from Grand Millennium Kuala Lumpur. Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our friendly and helpful staff, strategic location, and comfortable, clean rooms. We are pleased that you highly recommend us for families and look forward to welcoming you and your loved ones back again, where Every Stay is Grand. Best regards, Yuvasunthary Poonkawanam Front Office Manager Grand Millennium Kuala Lumpur

    Responded March 29, 2026
    Grand Millennium Kuala Lumpur
  2. 9.6
    Exceptional
    Hazirah from Brunei Darussalam
    Group
    Deluxe Room With One King And Single Bed
    Stayed 2 nights in June 2026

    “Great hospitality”

    Love the hotel. The staffs were friendly & always offered to help. The room was spacious & clean. Housekeeping was done promptly. We booked early so it was valued for money. The location is superb & convenient - close to restaurants & shops. We will come back again. Thank you for making our travel filled with sweet memories.

    Reviewed June 05, 2026
  3. 10.0
    Exceptional
    Mariana from Indonesia
    Family with young children
    Deluxe Room with One King Bed
    Stayed 3 nights in March 2026

    “Extraordinary stay experience”

    Friendly and very helpful staff, strategic location, very comfortable and clean rooms.. highly recommended for families..

    Reviewed March 24, 2026
    Auto-translated through generative A.I.
  4. 10.0
    Exceptional
    Ketsirin from Thailand
    Business traveler
    Deluxe Room with Two Single Beds
    Stayed 3 nights in January 2026

    “Convenient and comfortable in the city center.”

    Very convenient to travel. If coming by car, there will be heavy traffic in the morning and evening, but it is close to the train station, located in the city center near shopping malls and street food. The room is clean and spacious, and the breakfast is delicious and varied.

    Reviewed February 10, 2026
    Auto-translated through generative A.I.

    Dear Ketsirin Warmest Greetings from Grand Millennium Kuala Lumpur. Thank you for taking the time to share this review with us. Our hotel is indeed ideally situated in the heart of Bukit Bintang, within walking distance to luxury shopping and entertainment venues. It is most wonderful to hear our facilities and service delivery have left a lasting impression on you, and your kind compliments will certainly motivate the team to continuously strive to provide our guests with a wonderful stay experience at our hotel. We look forward to welcoming you again on your next visit to Kuala Lumpur. Kind Regards The Management of Grand Millennium Kuala Lumpur

    Responded February 12, 2026
    Grand Millennium Kuala Lumpur
  5. 10.0
    Exceptional
    AEONA from Malaysia
    Family with young children
    Deluxe Room with One King Bed
    Stayed 1 night in May 2026

    “Excellent Location”

    Great room and excellent location. The front desk staff Carmen was very helpful and courteous.

    Reviewed May 07, 2026

    Dear AEONA, Warmest greetings from Grand Millennium Kuala Lumpur. Thank you for your kind feedback. We are delighted to hear that you enjoyed our great room and excellent location, and that you had a pleasant experience with our Front Desk service. Your special mention of Carmen is greatly appreciated, and we are pleased to know that her helpful and courteous service made your stay more enjoyable. We will certainly share your compliments with her. We look forward to welcoming you back again, where Every Stay is Grand. Best regards, Yuvasunthary Poonkawanam Front Office Manager Grand Millennium Kuala Lumpur

    Responded May 08, 2026
    Grand Millennium Kuala Lumpur
Changed to review page 1

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