Grand Hotel Surabaya
Executive Room, Grand Hotel Surabaya in Surabaya
Grand Hotel Surabaya
Executive lounge, Grand Hotel Surabaya in Surabaya
Swimming pool, Grand Hotel Surabaya in Surabaya
Entrance, Grand Hotel Surabaya in Surabaya
Facilities, Grand Hotel Surabaya in Surabaya

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Grand Hotel Surabaya

Jalan Pemuda No 19-21, Surabaya Center, Surabaya, Indonesia, 60271 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.


Located in heart of Surabaya

Front desk [24-hour]

Airport transfer

670 meters to public transportation

Inside city center


Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!


This property is in high demand!

18 travelers have booked today.


2,016 reviews

2,016 reviews

See map


Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Balai Pemuda
130 m
Lapangan Basra
240 m
Plaza Surabaya
250 m
Surabaya Plaza
250 m
Delta Theatre
310 m
Popular landmarks
Tunjungan Plaza
640 m
Monkasel (Submarine Monument)
880 m
Suramadu National Bridge
2.0 km
Tugu Pahlawan
2.3 km
Bungkul Park
3.1 km
Closest landmarks
Surabaya Tourism Information Center
130 m
BNI Bank
170 m
World Trade Centre
250 m
Embassy of Germany
400 m
Taman Ade Irma Suryani Nasution
410 m
Value for money8.0
Location rating9.0
Nearest airportJuanda International Airport (SUB)
Distance to airport13.5 km

Rooms available at Grand Hotel Surabaya

Junior Suite Room
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room - Smoking
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Room
  • Room size: 32 m²/344 ft²
  • City view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe King Room - Smoking
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Japanese Suite
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed or 2 semi double...
Enter dates to see prices
Deluxe Room
  • Room size: 22 m²/237 ft²
  • 1 semi double bed
Enter dates to see prices
Deluxe Room
  • Room size: 22 m²/237 ft²
Enter dates to see prices
Room Deluxe
  • Room size: 22 m²/237 ft²
Enter dates to see prices
Room Deluxe
  • Room size: 22 m²/237 ft²
Enter dates to see prices
Deluxe Room
  • Room size: 22 m²/237 ft²
Enter dates to see prices

Top things to do in Surabaya

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Grand Hotel Surabaya have bars on the premises?

Delight in your vacation the perfect way with a beverage in your hand at Grand Hotel Surabaya's bar readily available right in front of your doorstep for when you need a drink or two.

Does Grand Hotel Surabaya provide airport transfer?

Grand Hotel Surabaya offers airport transfer service upon request with an additional fee of 100000 IDR in local currency. To request, check the box on the booking form just before the payment page.

How many rooms does Grand Hotel Surabaya have?

Grand Hotel Surabaya has a total of 100 rooms.

What payment options are accepted at Grand Hotel Surabaya?

Grand Hotel Surabaya accepts up to 3, with payment card options including Cash, MasterCard, and Visa.

What is the verified guest review consensus about Grand Hotel Surabaya's swimming pool?

100.0% of our verified customer evaluations have given a positive review and remarks about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Grand Hotel Surabaya down in the review section.

What is the average rating that past Families with young children have given to Grand Hotel Surabaya?

Verified families with young children that have stayed at this property have given Grand Hotel Surabaya an average rating of 7.9. You can look up more descriptive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Grand Hotel Surabaya?

Verified group travelers that have stayed at this property have given Grand Hotel Surabaya an average rating of 8.0. You can look up more precise customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Grand Hotel Surabaya?

The closest train, metro, or bus station is Gubeng Train Station, 635.49 m away from Grand Hotel Surabaya.

What time is check-in and check-out at Grand Hotel Surabaya?

Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified time frame may be charged an additional fee.

What is the closest airport to Grand Hotel Surabaya?

The nearest airport to Grand Hotel Surabaya is Juanda International Airport, 13.0 km away.

More about Grand Hotel Surabaya

More about Grand Hotel Surabaya

Experience Luxury and Comfort at Grand Hotel Surabaya

Welcome to Grand Hotel Surabaya, a 3.5-star haven of luxury and comfort nestled in the heart of Surabaya, Indonesia. With its excellent location and top-notch amenities, this hotel is the perfect choice for both leisure and business travelers. Boasting 100 well-appointed rooms, Grand Hotel Surabaya offers a serene and relaxing atmosphere, ensuring a memorable stay for every guest. Check-in at Grand Hotel Surabaya begins at 02:00 PM, allowing you to start your getaway without any delay. The hotel's friendly and professional staff will warmly welcome you, ensuring a smooth and hassle-free check-in process. Whether you are arriving early or late, the dedicated team at Grand Hotel Surabaya will ensure that your needs are met and that you are settled into your room comfortably. To make the most of your stay, take advantage of the hotel's convenient check-out time until 01:00 PM. This gives you ample time to enjoy a leisurely breakfast, pack your belongings, and bid farewell to the hotel at your own pace. Grand Hotel Surabaya understands the importance of a relaxed departure, allowing you to savor those last moments of your stay before heading off to your next destination. Families traveling with children will appreciate the child-friendly policy at Grand Hotel Surabaya. Children between the ages of 3 to 12 can stay free of charge, making it an ideal choice for a family vacation. The hotel's spacious rooms and thoughtful amenities cater to the needs of both adults and children, ensuring a comfortable and enjoyable experience for the whole family. Experience the epitome of luxury and comfort at Grand Hotel Surabaya. With its prime location, impeccable service, and child-friendly policy, this hotel is the perfect choice for your next getaway. Book your stay now and create unforgettable memories in the vibrant city of Surabaya, Indonesia.

Unwind and Indulge in Grand Hotel Surabaya's Entertainment Facilities

At Grand Hotel Surabaya, guests are treated to a wide range of entertainment facilities that are sure to enhance their stay. Whether you're in the mood for shopping, socializing at the bar, or relaxing in the shared lounge/TV area, this hotel has it all. For those who love to shop, Grand Hotel Surabaya offers a variety of shops right on-site. Browse through the selection of trendy boutiques and souvenir stores, where you can find unique gifts and mementos to take home. Whether you're looking for fashion, accessories, or local handicrafts, the shops at this hotel have something for everyone. After a long day of exploring Surabaya, head to the hotel's bar to unwind and socialize with fellow guests. Enjoy a refreshing cocktail or a glass of wine as you take in the vibrant atmosphere and friendly ambiance. The bar at Grand Hotel Surabaya is the perfect place to relax and enjoy a drink before heading out to explore the city's nightlife. If you prefer a more laid-back evening, the shared lounge/TV area is the ideal spot to kick back and enjoy some downtime. Sink into the comfortable sofas and catch up on your favorite TV shows or movies on the large flat-screen TV. Whether you're traveling alone or with friends, the shared lounge/TV area provides a cozy and inviting space to relax and unwind. With its array of entertainment facilities, Grand Hotel Surabaya ensures that guests have everything they need for a memorable and enjoyable stay. Whether you're in the mood for shopping, socializing, or simply relaxing, this hotel has you covered.

Unwind and Stay Active at Grand Hotel Surabaya's Sports Facilities

At Grand Hotel Surabaya, guests can indulge in a range of sports facilities to unwind and stay active during their stay. Whether you prefer a refreshing swim or a vigorous workout, this hotel has got you covered. Take a dip in the indoor pool, where the soothing ambiance and crystal-clear water create the perfect setting for relaxation. The indoor pool is ideal for guests who want to swim regardless of the weather outside, ensuring a delightful experience all year round. If you prefer to bask in the warmth of the sun, head to the outdoor pool at Grand Hotel Surabaya. Surrounded by lush tropical gardens, this inviting pool area offers a tranquil oasis for guests to enjoy. Take a refreshing swim in the sparkling waters or simply lounge on the comfortable sunbeds, soaking up the sun's rays. The outdoor pool is perfect for those who want to combine their workout with a dose of vitamin D. No matter your preference, Grand Hotel Surabaya's sports facilities provide the perfect opportunity to relax, rejuvenate, and stay active throughout your stay. Whether you choose the indoor pool or the outdoor pool, you can be assured of a memorable and enjoyable experience at this exceptional hotel in Surabaya, Indonesia.

Unmatched Convenience at Grand Hotel Surabaya

At Grand Hotel Surabaya, convenience is at the forefront of the guest experience. With a range of top-notch facilities and services, this hotel aims to provide a seamless and hassle-free stay for all its guests. One of the standout convenience facilities at Grand Hotel Surabaya is the 24-hour room service. Whether you're craving a late-night snack or need assistance with anything in your room, the dedicated staff is always available to cater to your needs. Additionally, the hotel also offers regular room service, ensuring that you can enjoy a delicious meal or refreshments without leaving the comfort of your room. The concierge service at Grand Hotel Surabaya is another feature that sets it apart. The knowledgeable and friendly concierge staff is ready to assist you with anything from arranging transportation to recommending local attractions and dining options. Their expertise and attention to detail will ensure that you make the most of your stay in Surabaya. To cater to the needs of modern travelers, Grand Hotel Surabaya provides Wi-Fi in public areas, allowing you to stay connected and productive throughout your stay. Furthermore, the hotel also offers free Wi-Fi in all rooms, ensuring that you can easily access the internet from the comfort of your own space. Lastly, for added convenience, Grand Hotel Surabaya features a convenience store on-site. Whether you need to grab a quick snack, toiletries, or any other essentials, the convenience store is there to fulfill your needs. With these exceptional convenience facilities, Grand Hotel Surabaya is the perfect choice for travelers seeking a comfortable and hassle-free stay in Surabaya, Indonesia.

Convenient Transport Facilities at Grand Hotel Surabaya

At Grand Hotel Surabaya, we prioritize the comfort and convenience of our guests, which is why we offer a range of excellent transport facilities. For travelers arriving by air, our airport transfer service ensures a hassle-free journey from the airport to the hotel. Our friendly and professional staff will be there to greet you upon arrival and assist with your luggage, ensuring a smooth transition to your accommodation. For those looking to explore the vibrant city of Surabaya, our tour services are the perfect option. Whether you're interested in visiting historical landmarks, shopping at local markets, or experiencing the city's vibrant nightlife, our knowledgeable tour guides will help you create unforgettable memories. Additionally, we understand the importance of convenient parking for guests who prefer to drive. At Grand Hotel Surabaya, we provide a spacious and secure car park free of charge, allowing you to explore the city at your own pace. To make your stay even more convenient, we offer a shuttle service that takes you to popular attractions and shopping centers in the area. Whether you're looking to explore Surabaya's cultural sites or indulge in some retail therapy, our shuttle service will ensure you reach your destination comfortably and efficiently. Furthermore, our ticket service allows you to easily book tickets for various attractions and events in Surabaya. Whether you're interested in catching a live performance, visiting a theme park, or attending a local festival, our dedicated staff will assist you in securing the best tickets available. At Grand Hotel Surabaya, we strive to provide exceptional transport facilities that cater to the needs of our guests, ensuring a seamless and enjoyable stay in Surabaya, Indonesia.

Indulge in Culinary Delights at Grand Hotel Surabaya

Grand Hotel Surabaya offers a wide range of dining facilities to satisfy every palate. Whether you're craving a quick snack or a full-course meal, the hotel has you covered with its 24-hour room service. Enjoy the convenience of having delicious food delivered straight to your doorstep, any time of the day or night. For a more casual dining experience, head to the hotel's cozy coffee shop. Sit back and relax as you sip on freshly brewed coffee and indulge in delectable pastries and snacks. The coffee shop provides a warm and inviting ambiance, perfect for catching up with friends or enjoying some quiet time alone. If you prefer a more formal setting, the hotel's restaurant is the place to be. With its elegant decor and attentive service, the restaurant offers a sophisticated dining experience. Feast on a variety of international and local cuisines, expertly prepared by the hotel's talented chefs. From mouthwatering appetizers to decadent desserts, the restaurant's menu is sure to delight even the most discerning food connoisseur. Start your day off right with a hearty breakfast buffet at Grand Hotel Surabaya. Indulge in a wide selection of freshly baked pastries, tropical fruits, and hot dishes made to order. Whether you prefer a traditional Indonesian breakfast or a continental spread, the breakfast buffet has something for everyone. With its diverse dining options, Grand Hotel Surabaya ensures that every guest's culinary desires are met. Whether you're in the mood for a quick bite or a gourmet feast, the hotel's dining facilities are sure to leave you satisfied and craving for more.

Luxurious and Spacious Rooms at Grand Hotel Surabaya

Experience the epitome of comfort and luxury at Grand Hotel Surabaya with its impressive range of room offerings. Choose from the Deluxe King Room - Smoking, Deluxe Twin Room - Smoking, Executive Room, Japanese Suite, or the Junior Suite Room, each designed to cater to the unique needs and preferences of every guest. The Deluxe King Room - Smoking boasts a generous space of 32 square meters, featuring a plush King Bed for a restful night's sleep. If you prefer separate beds, the Deluxe Twin Room - Smoking offers the same spaciousness with two comfortable Single Beds. For a more elevated stay, the Executive Room provides a choice between a cozy Queen Bed or two Single Beds, ensuring a tranquil retreat after a long day of exploring the city. For those seeking a touch of elegance and sophistication, the Japanese Suite awaits. With its expansive 48 square meters, this suite offers either a luxurious King Bed or two Semi Double-Beds, providing ample space for relaxation. Lastly, the Junior Suite Room exudes a contemporary charm with its 48 square meters of space and a comfortable King Bed, making it the perfect choice for a memorable stay. Booking any of these remarkable rooms on Agoda guarantees the best prices and a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the various room options, compare prices, and secure your reservation with just a few clicks. Enjoy the convenience and peace of mind knowing that you have found the best deal for your stay at Grand Hotel Surabaya.

Discover the Vibrant Surabaya Center

Welcome to Surabaya Center, a bustling and vibrant district located in the heart of Surabaya, Indonesia. This dynamic neighborhood is known for its energetic atmosphere, rich cultural heritage, and modern amenities. As you step out of the Grand Hotel Surabaya, you will find yourself surrounded by a myriad of attractions, shopping centers, dining options, and entertainment venues. Whether you are a history enthusiast, a shopaholic, a food lover, or simply seeking a memorable experience, Surabaya Center has something for everyone. One of the highlights of Surabaya Center is its historical landmarks. Just a short walk from the hotel, you can explore the iconic Surabaya Submarine Monument, a real KRI Pasopati 410 submarine that has been transformed into a museum. History buffs will also appreciate a visit to the Heroes Monument, a towering structure commemorating the heroes of the Indonesian National Revolution. For those looking to indulge in retail therapy, Surabaya Center offers an array of shopping options. From high-end malls like Tunjungan Plaza and Galaxy Mall to local markets like Pasar Atom and Pasar Genteng, you can find everything from designer brands to traditional handicrafts. After a day of shopping, satisfy your taste buds with a wide range of culinary delights. Surabaya Center is home to numerous restaurants, street food stalls, and cafes, serving both local and international cuisines. Whether you want to immerse yourself in history, shop till you drop, or indulge in delicious food, Surabaya Center has it all. Book your stay at the Grand Hotel Surabaya and experience the vibrant energy of this captivating neighborhood.

Convenient Transportation Options from the Airport to Grand Hotel Surabaya

Located in the bustling Surabaya Center, Grand Hotel Surabaya offers a convenient and comfortable stay for travelers visiting Surabaya, Indonesia. When it comes to getting from the airport to the hotel, there are several transportation options available. If you are arriving at Juanda International Airport, the nearest airport to Surabaya, you can easily reach Grand Hotel Surabaya by taxi or private car. Taxis are readily available at the airport and offer a hassle-free and direct journey to the hotel. The journey takes approximately 30 minutes, depending on traffic conditions. Alternatively, you can also arrange for a private car transfer through the hotel for a more personalized and convenient experience. For those looking for a more budget-friendly option, you can take a public bus from the airport to Grand Hotel Surabaya. The bus station is located just outside the airport terminal, and you can catch a bus heading towards Surabaya Center. The journey may take a bit longer compared to a taxi or private car, but it offers a chance to experience the local transportation system and immerse yourself in the vibrant atmosphere of Surabaya. No matter which transportation option you choose, you can rest assured that Grand Hotel Surabaya's prime location in Surabaya Center makes it easily accessible from the airport, allowing you to start your stay in Surabaya with convenience and comfort.

Discover the Rich Heritage and Natural Beauty Surrounding Grand Hotel Surabaya

Grand Hotel Surabaya is perfectly situated in the heart of Surabaya, Indonesia, offering easy access to a variety of landmarks and attractions that showcase the city's rich heritage and natural beauty. Just a short distance away from the hotel, guests can explore the fascinating Sampoerna Museum, where they can learn about the history of Indonesia's famous clove cigarette industry. The museum is housed in a beautifully preserved Dutch colonial building and offers a unique insight into the country's cultural heritage. For those looking to admire Surabaya's modern architectural marvels, a visit to the Suramadu National Bridge is a must. This iconic bridge connects Surabaya with the island of Madura and offers breathtaking views of the city skyline and the Madura Strait. Nature enthusiasts will delight in the nearby Bungkul Park, a serene oasis in the bustling city. This park features lush greenery, a picturesque lake, and a variety of recreational facilities, making it the perfect spot for a leisurely stroll or a picnic with family and friends. History buffs can explore the Monkasel (Submarine Monument) and Tugu Pahlawan, both of which pay tribute to Surabaya's role in Indonesia's struggle for independence. The Monkasel is a real submarine turned museum, while Tugu Pahlawan is a towering monument dedicated to the heroes of the nation. Animal lovers can visit Surabaya's Zoo, home to a wide range of exotic animals from around the world. This well-maintained zoo offers a fun and educational experience for visitors of all ages. Religious landmarks in the vicinity include the Ampel Mosque, a historic mosque dating back to the 15th century, and the beautiful Muhammad Cheng Hoo Mosque, which showcases the city's multicultural heritage. Lastly, don't miss the chance to visit Jembatan Merah, a historic red bridge that played a significant role in Surabaya's fight for independence. This iconic landmark is a symbol of the city's resilience and spirit. With its prime location, Grand Hotel Surabaya provides the perfect base for exploring these incredible landmarks and attractions, allowing guests to immerse themselves in Surabaya's rich history and natural wonders.

Convenient Access to Public Transport Stations near Grand Hotel Surabaya

Located in the heart of Surabaya, Grand Hotel Surabaya offers easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city. The hotel is within walking distance of Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station, ensuring that guests can easily reach their desired destinations. Whether you're planning to explore the historical sites, visit the vibrant markets, or simply commute around the city, the nearby public transport stations provide a hassle-free way to get around. Semut Train Station and Gubeng Train Station are both within a short distance from the hotel, allowing guests to conveniently travel to other cities or explore the outskirts of Surabaya. Surabaya Kota and Sidotopo Train Station are also easily accessible, providing connections to various parts of the city. For those who prefer buses, Ngagel is a major bus stop near the hotel, offering a wide range of routes to different areas of Surabaya. Additionally, Pasar Turi Train Station, one of the primary train stations in Surabaya, is just a short distance away, providing further convenience for guests traveling to and from the hotel. With its strategic location near multiple public transport stations, Grand Hotel Surabaya ensures that guests can effortlessly navigate Surabaya and make the most of their stay in this vibrant city.

A Culinary Adventure Awaits

Grand Hotel Surabaya is surrounded by a plethora of dining options that will take your taste buds on a culinary journey. Just a short distance away, you will find Aiola Eatery, a trendy restaurant offering a fusion of Indonesian and international cuisines. For coffee lovers, BONCAFE MANYAR KERTOARJO is the perfect spot to enjoy a cup of freshly brewed coffee. Seafood enthusiasts can indulge in the freshest catches at Layar Seafood KH Abdul Wahab Siamin, while lovers of noodle dishes can savor the delicious Kwetiau Medan at Apeng Kwetiau Medan - Kedung Doro. Sate Klopo Ondomohen Bu Asih - Walikota Mustajab is a must-visit for those craving the famous Indonesian grilled coconut chicken skewers. For a taste of Surabaya's iconic dish, Soto Ayam, head to Soto Ayam 'Cak To' Undaan Wetan. Rawon Setan - Embong Malang offers a unique experience with its black beef soup, while Soto Ambengan Pak Sadi is known for its authentic Surabayan flavors. Wapo Resto - Airlangga is a popular choice for those seeking a cozy ambiance and a diverse menu, and Bon Ami Restaurant serves up a range of international dishes in a stylish setting. With such a wide array of culinary delights just steps away from the hotel, your dining experience at Grand Hotel Surabaya is sure to be an unforgettable one.

Shop 'til You Drop in Surabaya

Grand Hotel Surabaya is surrounded by an array of shopping landmarks that will satisfy even the most avid shoppers. Just a stone's throw away is Central Point Mall, offering a wide selection of local and international brands. For those looking to immerse themselves in the local culture, Mirota Batik is the perfect place to find traditional Indonesian textiles and handicrafts. Nearby, Bratang Flower Market is a vibrant hub where you can explore a colorful array of fresh flowers and plants. Food enthusiasts will delight in the gastronomic delights at Wisata Rasa, a food court offering a variety of local delicacies. Pasar Keputran is another must-visit destination, known for its bustling atmosphere and wide range of affordable goods. Grand City Mall and Marvell City are also within easy reach, offering a diverse range of shops, restaurants, and entertainment options. For those seeking unique vintage finds, Newton Vintage Store is a treasure trove of retro clothing and accessories. Pasar Genteng is a traditional market where you can haggle for fresh produce, spices, and local snacks. Finally, Plaza Tunjungan, the largest shopping mall in Surabaya, is just a short drive away, featuring a plethora of high-end boutiques, department stores, and entertainment facilities. With such a variety of shopping landmarks in the vicinity, Grand Hotel Surabaya is the perfect base for an unforgettable shopping spree in Surabaya.

Affordable Luxury at Grand Hotel Surabaya

Experience the perfect blend of comfort, elegance, and affordability at Grand Hotel Surabaya. With an average room price of just $24, this hotel offers exceptional value for money. Compared to the average price of a hotel room in Surabaya, which stands at $28, Grand Hotel Surabaya provides an unbeatable deal. You can enjoy the same level of luxury and comfort without breaking the bank. At Grand Hotel Surabaya, you'll find spacious and well-appointed rooms that are designed to cater to your every need. Whether you're traveling for business or leisure, you'll appreciate the attention to detail and the range of amenities available. From plush bedding to modern furnishings, every aspect of your stay is carefully curated to ensure your utmost comfort. In addition to the affordable room rates, Grand Hotel Surabaya also offers a range of facilities and services that will enhance your stay. Indulge in a refreshing dip in the outdoor pool, work up a sweat at the fitness center, or pamper yourself with a relaxing spa treatment. The hotel's friendly and attentive staff are always ready to assist you with any requests or recommendations. Don't miss out on this incredible opportunity to experience luxury at an affordable price. Book your stay at Grand Hotel Surabaya today and discover why it's the preferred choice for travelers seeking a memorable stay in Surabaya.

Excellent Stay with Great Views and Helpful Staff

Guests at Grand Hotel Surabaya have consistently praised the hotel for its spacious and well-decorated rooms, offering excellent views of the city. The rooms are not only comfortable and clean but also beautifully furnished, providing a pleasant and relaxing atmosphere for guests. The hotel's pool, staff, and facilities have received high praise, with many guests considering them to be the best. The helpfulness of the staff is particularly noteworthy, as they go above and beyond to ensure a pleasant stay for all guests. Additionally, the hotel offers good wifi and in-room facilities, making it convenient for business travelers. The great location of the hotel is also highlighted, allowing guests to easily explore the attractions of Surabaya. Furthermore, the breakfast at Grand Hotel Surabaya is highly regarded, offering a wide variety of delicious options. The reception staff is known for their positive attitude towards guests, further enhancing the overall experience at the hotel.

A Grand Experience in Surabaya

Grand Hotel Surabaya is a true gem in the heart of Surabaya, Indonesia. With an impressive overall rating of 8.1, this hotel has consistently delighted its guests with its exceptional service, comfortable accommodations, and prime location. From the moment you step into the elegant lobby, you'll be greeted by a friendly and attentive staff who are dedicated to ensuring your stay is nothing short of perfect. The staff performance rating of 8.1 reflects their commitment to providing top-notch service and going above and beyond to meet the needs of every guest. One of the standout features of Grand Hotel Surabaya is its unbeatable location, earning a remarkable rating of 9.0. Situated in the heart of Surabaya, this hotel puts you within easy reach of the city's most popular attractions, shopping centers, and dining options. Whether you're a business traveler or a tourist, you'll appreciate the convenience of being close to everything you need. The hotel's prime location allows you to explore the vibrant city of Surabaya with ease, making it the perfect base for your adventures. Another aspect that sets Grand Hotel Surabaya apart is its excellent value for money, with a rating of 8.1. Guests have consistently praised the hotel for its affordable rates without compromising on quality. From the well-appointed rooms to the modern facilities, every aspect of the hotel offers great value. Whether you're traveling on a budget or looking for a luxurious getaway, Grand Hotel Surabaya provides exceptional value for your stay. With its impressive ratings for value, location, and staff performance, this hotel truly offers a grand experience in Surabaya.

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Amenities and facilities

Very good


Most talked about facilities


11 mentions


11 mentions

Swimming Pool

4 mentions


2 mentions

Languages spoken
  • English
  • Indonesian
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Concierge
  • Convenience store
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Meeting/banquet facilities
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathtub
  • Complimentary tea
  • Desk
  • Free bottled water
  • Ironing facilities
  • Satellite/cable channels
  • Seating area
  • Shower
  • Telephone
  • Towels
  • Wi-Fi [free]


Jalan Pemuda No 19-21, Surabaya Center, Surabaya, Indonesia, 60271


  • Juanda International Airport (SUB)
    13.5 km
  • Abdul Rachman Saleh Airport (MLG)
    74.9 km
Public transportation
  • Gubeng Train Station
    640 m
  • Semut Train Station
    2.3 km
Hospital or clinic
  • Puskesmas Ketabang
    730 m
  • Tunjungan Plaza
    640 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    70 m

What's nearby

Popular landmarks
  • Tunjungan Plaza
    640 m
  • Monkasel (Submarine Monument)
    880 m
  • Suramadu National Bridge
    2.0 km
  • Tugu Pahlawan
    2.3 km
  • Bungkul Park
    3.1 km
  • Surabaya's Zoo
    3.7 km
  • Surabaya Town Square
    3.8 km
  • Sampoerna Museum
    4.0 km
  • Pakuwon Food Festival
    6.3 km
  • Masjid Nasional Al Akbar Surabaya
    8.7 km
Nearby landmarks
  • Balai Pemuda
    130 m
  • Surabaya Tourism Information Center
    130 m
  • BNI Bank
    170 m
  • Lapangan Basra
    240 m
  • Plaza Surabaya
    250 m
  • World Trade Centre
    250 m
  • Surabaya Plaza
    250 m
  • Delta Theatre
    310 m
  • Monumen Gubernur Suryo
    330 m
  • Grahadi Building
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

  • Check-in from14:00
  • Check-out until13:00
Getting around
  • Airport transfer fee100000 IDR
  • Breakfast charge (unless included in room price)60000 IDR
The property
  • Number of restaurants1
  • Number of rooms 100

Reviews of Grand Hotel Surabaya from real guests

Provided by verified guests of

Agoda logo
Value for money8.0
High score for Surabaya
9+ Exceptional (221)
8-9 Excellent (135)
7-8 Very Good (155)
6-7 Good (56)
<6 Below Expectation (184)
Guest Type
Room Type

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Showing 751 verified guest comments
Dicky from Indonesia
Solo traveler
Executive Room
Stayed 3 nights in May 2023


I have stayed here several times and am very satisfied with the service and facilities. Now there is a Bluetooth speaker in the room that I can use anytime. Since I'm not a big fan of watching TV, this Bluetooth speaker makes my staycation even happier. The other facilities are also great, and it's close to Surabaya Plaza, just a short walk away. Overall, everything is good. The only note is that I hope breakfast can be served in the restaurant again like before. Thanks.

Reviewed May 10, 2023
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RafSanjani from Indonesia
Family with teens
Deluxe Twin Room - Smoking
Stayed 1 night in May 2023

It means "It's very spacious and comfortable."”

The hotel staff is friendly. Everything is okay. The twin beds are clean. The TV is on. The air conditioning is cool. The bathroom is clean and has a bathtub. Soap, shampoo, and towels are okay.

Reviewed June 27, 2023
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Henny from Indonesia
Family with young children
Deluxe Twin Room - Smoking
Stayed 1 night in January 2023

Great hotel”

Nice for the price, facilities dan verry near from the middle city. Near Mall Surabaya Plaza, WTC (phone stores mall), alun2 Surabaya we can get by walking

Reviewed March 02, 2023
Nur from Indonesia
Executive Room
Stayed 2 nights in September 2023


Good hotel, good location, good vibes, good service, good staff

Reviewed February 29, 2024
Hjh from Brunei Darussalam
Family with teens
Executive Room
Stayed 5 nights in September 2023

Great value”

The room fairly spacious and clean. Worth it to stay and located at the centre of the city. The staffs very helpful and courteous.

Reviewed September 10, 2023
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