Golden Tulip Pontianak

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jl. Teuku Umar No. 39, Pontianak City Center, Pontianak, Indonesia, 78117

Highlights

Great for Children

My kids love the swimming pool,
Top Value

Value for money
Highly rated for safety & security

Great security system 24hours!
Highly Rated by Family Traveller

Nice hotel to stay with family.
Rated highly by Couples

Highly recommended for couples and honeymooners.

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Discover the vibrant heart of Pontianak at Golden Tulip Pontianak, ideal for two travelers. Immerse in local culture with attractions like Betang House and Keraton Kadriah. Relax by the serene pool with stunning views or enjoy rejuvenating massages. Comfortable rooms feature complimentary bottled water and in-room safes, with some offering spectacular city skyline views. Located in the city center, the hotel ensures excellent public transport access and a luxurious breakfast setting. With exclusive food delivery and fresh snack options, Golden Tulip Pontianak is the perfect base for exploring culinary delights and bustling markets. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Pontianak every 3 minutes on Agoda.com
Cleanliness 8.8
Location 8.8
Service 8.8
Value for money 8.7

Based on 1,823 verified reviews

Cleanliness

8.8

Location

8.8

Service

8.8

Value for money

8.7

Facilities

8.6

Room comfort and qua...

7.7

See map

8.8Excellent

Location rating score

Excellent location - Inside city center
Excellent for walking
More details on walking
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There are 40 places in walking distance!

Parking
FREE
Walkable places
Saint Joseph Cathedral
530 m
Supermarket Kaisar
560 m
Popular landmarks
Betang House
830 m
Kapuas Square
1.1 km
Keraton Kadriah
1.7 km
Masjid Jami At
2.0 km
Museum Negeri Pontianak
2.2 km
Closest landmarks
Promedika Hospital
180 m
RS Kharitas Bhakti
620 m
Pusat Souvenir Pontianak
660 m
Apotik Bintang
740 m
Harum Manis Supermarket
750 m

Good to know

Value for money8.7
Distance to city center1.2 km
Location rating8.8
Nearest airportSupadio Airport (PNK) - Indonesia
Distance to airport15.1 km

Select your room

1/16

Superior Room - 2 Single Beds

23 m²/248 ft²
Max 2 adults
2 single beds

9.3

Exceptional

Room comfort and quality
  • City view

1/15

Junior Suite - 1 King Bed

42 m²/452 ft²
Max 2 adults
1 single bed

9.3

Exceptional

Room comfort and quality
1/14

Deluxe Room - 2 Single Beds 24SQM Free WiFi Shower

23 m²/248 ft²
Max 2 adults
2 single beds

9.4

Exceptional

Room comfort and quality
  • City view

1/14

Executive Room - 2 Single Beds

Max 2 adults
1 single bed

10.0

Exceptional

Room comfort and quality
  • City view

1/12

Deluxe Room - 1 Queen Bed

23 m²/248 ft²
Max 2 adults
1 single bed

9.0

Exceptional

Room comfort and quality
  • City view

1/11

Superior Room - 1 Queen Bed

23 m²/248 ft²
Max 2 adults
1 single bed
Preferred by Couples

9.3

Exceptional

Room comfort and quality
  • City view

1/8

Executive room - 1 Queen Bed

Max 2 adults
1 single bed

8.0

Excellent

Room comfort and quality
1/7

Junior Suite

44 m²/474 ft²
Max 2 adults
1 king bed
1/5

Executive Room

24 m²/258 ft²
Max 3 adults
1 king bed
  • City view

1/5

Deluxe Room

23 m²/248 ft²
Max 3 adults
1 king bed
  • City view

Frequently asked questions

Yes! Golden Tulip Pontianak features dry cleaning service that is available all throughout your stay, ensuring you're always looking your finest in your favorite outfit. Please contact the property for more information.

The average travel time to get from Golden Tulip Pontianak to the airport is 24 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.

Golden Tulip Pontianak has a total of 11 floors.

The typical room rate for Golden Tulip Pontianak in the past month is 649399.02 IDR, compared to city's average of 402065.35 IDR.

Verified guests that stayed at Golden Tulip Pontianak have given this property a rating of 8.844 for its exceptional location as the major highlight for their stay.

Past solo travelers that have stayed at this property have given Golden Tulip Pontianak an average rating of 8.6. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Past business travelers that have stayed at this property have given Golden Tulip Pontianak an average rating of 8.2. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Golden Tulip Pontianak an average rating of 8.8. You can look up on more in depth customer critiques, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Past local visitors that have stayed at this property have given Golden Tulip Pontianak an average rating of 9.3. You can look up on more in depth customer reviews, and responses for this property down in the review section.

More about Golden Tulip Pontianak

More about Golden Tulip Pontianak

Experience Luxury and Comfort at Golden Tulip Pontianak

Welcome to Golden Tulip Pontianak, a luxurious 4-star hotel located in the heart of Pontianak, Indonesia. With its convenient location just 1.2 km from the city center, this hotel offers easy access to the city's must-see destinations. Whether you're traveling for business or leisure, Golden Tulip Pontianak is the perfect choice for a memorable stay. Step into the elegant lobby of Golden Tulip Pontianak and be greeted by a warm and friendly staff, ready to assist you throughout your stay. This modern hotel was last renovated in 2015, ensuring that guests can enjoy the latest amenities and facilities. The contemporary design and stylish decor create a sophisticated ambiance, making you feel right at home. Golden Tulip Pontianak boasts 184 well-appointed rooms, providing a comfortable and relaxing retreat after a long day of exploring the city. Each room is thoughtfully designed with modern furnishings and amenities to cater to the needs of both business and leisure travelers. From spacious beds to sleek bathrooms, every detail has been carefully considered to ensure your utmost comfort. Check-in time at Golden Tulip Pontianak is from 02:00 PM, allowing you to settle in and start your vacation without any hassle. Check-out time is until 12:00 PM, giving you ample time to pack up and bid farewell to this wonderful hotel. If you have an early flight to catch, rest assured that the hotel is just a short 24-minute drive away from the airport, making your departure convenient and stress-free. Please note that Golden Tulip Pontianak has a child policy in place. While children are welcome to stay at the hotel, there may be extra charges involved. Kindly inquire with the hotel staff for more information regarding the child policy and any additional fees. Experience luxury and comfort at Golden Tulip Pontianak, where impeccable service, modern amenities, and a prime location come together to create an unforgettable stay. Book your stay today and indulge in a truly exceptional hotel experience in Pontianak, Indonesia.

Unwind and Indulge in Golden Tulip Pontianak's Entertainment Facilities

At Golden Tulip Pontianak, guests can enjoy a wide range of entertainment facilities that cater to their relaxation and leisure needs. Whether you're looking to unwind after a long day of exploring Pontianak or simply indulge in some well-deserved pampering, this hotel has it all. Start your evening off at the hotel's stylish bar, where you can sip on expertly crafted cocktails and enjoy a vibrant atmosphere. The bar offers a selection of premium spirits, wines, and beers, making it the perfect spot to socialize and mingle with fellow guests. For those in need of some rejuvenation, the hotel's massage and spa facilities are a must-visit. Indulge in a soothing massage that will melt away any tension and leave you feeling refreshed and revitalized. The spa offers a range of treatments and therapies, ensuring that you'll find the perfect option to suit your needs. If you prefer a quieter form of entertainment, head to the hotel's library, where you can escape into a world of literature. Whether you're in the mood for a gripping novel or a thought-provoking non-fiction book, the library is stocked with a diverse selection to satisfy any avid reader. With its impressive array of entertainment facilities, Golden Tulip Pontianak promises a memorable stay filled with relaxation, indulgence, and entertainment.

Stay Active at Golden Tulip Pontianak's Sports Facilities

At Golden Tulip Pontianak, staying active and keeping fit is a breeze with our exceptional sports facilities. Dive into our indoor pool, perfect for a refreshing swim or a leisurely afternoon dip. Whether you're a seasoned swimmer or just looking to relax, our pool is a great place to unwind and enjoy the serene ambiance. For those who prefer a more intense workout, our state-of-the-art fitness center is at your disposal. Equipped with modern exercise machines and equipment, you can engage in a variety of cardio and strength training activities to maintain your fitness routine. Our fitness center is free for all guests, ensuring that you can stay active without any additional cost. After an invigorating workout, head over to our poolside bar to quench your thirst and indulge in some delicious refreshments. Sip on a tropical cocktail or enjoy a light snack while basking in the sun by the poolside. Our friendly staff will be more than happy to serve you and ensure that you have a memorable experience. With our indoor pool, fully-equipped fitness center, and poolside bar, Golden Tulip Pontianak offers a range of sports facilities to cater to all your needs. Whether you're looking to relax, stay fit, or simply enjoy a refreshing drink by the pool, our hotel has it all. Book your stay with us today and experience the perfect blend of comfort, convenience, and recreation.

Convenience Facilities at Golden Tulip Pontianak

Golden Tulip Pontianak offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, you can indulge in delicious meals or snacks at any time of the day, right in the comfort of your own room. The hotel also provides laundry service, making it convenient for guests to have their clothes cleaned and pressed during their stay. For added convenience, Golden Tulip Pontianak offers safety deposit boxes to keep your valuables secure, as well as a concierge service to assist with any inquiries or requests. Stay connected with complimentary Wi-Fi in public areas, allowing you to easily browse the internet or check your emails. The hotel also features a designated smoking area for guests who smoke. Additionally, all rooms are equipped with free Wi-Fi, ensuring you can stay connected throughout your stay. Other convenient services include dry cleaning, express check-in/check-out, luggage storage, and daily housekeeping, ensuring that your stay is as comfortable and hassle-free as possible.

Convenient Transport Facilities at Golden Tulip Pontianak

At Golden Tulip Pontianak, we understand the importance of convenient and hassle-free transportation options for our guests. That is why we offer a range of transport facilities to ensure a seamless travel experience. For those arriving by air, our airport transfer service will whisk you away from Supadio International Airport to the hotel in no time. No need to worry about finding a taxi or navigating unfamiliar streets. If you prefer to explore the city on your own, our car park facility is available onsite and free of charge. You can rest easy knowing that your vehicle is safely parked while you enjoy your stay. For guests who prefer not to drive, our shuttle service is the perfect option. Whether you want to visit nearby attractions or simply explore the city at your own pace, our shuttle service will take you there comfortably and conveniently. If you need to travel further afield, our car hire service allows you to rent a vehicle and explore the surrounding areas at your leisure. Our friendly staff will assist you in selecting the perfect car for your needs. For those who prefer the convenience of a taxi, our taxi service is available to take you wherever you need to go. Our reliable drivers will ensure a smooth and efficient journey. Lastly, our ticket service makes it easy for you to book tickets for local attractions or events. Whether you want to catch a show or visit a popular tourist spot, our ticket service will handle all the arrangements for you. At Golden Tulip Pontianak, we strive to provide our guests with the utmost convenience and comfort when it comes to transportation. Whether you choose to use our airport transfer service, car park facility, shuttle service, car hire, taxi service, or ticket service, you can rest assured that your travel needs will be taken care of.

Indulge in a Culinary Delight at Golden Tulip Pontianak

At Golden Tulip Pontianak, dining is an experience that will tantalize your taste buds and leave you craving for more. With a range of dining facilities to choose from, you'll be spoilt for choice during your stay. Start your day off right with a delicious breakfast at the breakfast buffet. Feast on a wide variety of options, including both local and international dishes, ensuring there is something to suit every palate. The continental breakfast is perfect for those seeking a lighter option. For a quick bite or a relaxed meal, head to the coffee shop. Here, you can enjoy a refreshing cup of coffee or tea along with a selection of pastries and snacks. The cozy ambiance makes it the ideal spot to unwind and catch up with friends or colleagues. When it comes to lunch or dinner, the restaurant at Golden Tulip Pontianak is a culinary haven. Indulge in a diverse menu featuring both local Indonesian specialties and international cuisine. The skilled chefs use only the freshest ingredients to create dishes that are bursting with flavor. If you prefer to dine in the comfort of your own room, take advantage of the 24-hour room service. With a wide range of options available, you can enjoy a delicious meal or snack at any time of the day or night. For guests with specific dietary requirements, Golden Tulip Pontianak offers both halal and kosher restaurants. These dedicated dining establishments ensure that everyone can enjoy a satisfying meal that meets their dietary needs. No matter which dining facility you choose, you can expect impeccable service and a memorable culinary experience at Golden Tulip Pontianak.

Comfortable and Versatile Room Options at Golden Tulip Pontianak

Golden Tulip Pontianak offers a diverse range of room types designed to cater to various guest preferences, including Deluxe Rooms with either a Queen Bed and a Single Bed or two Single Beds, both spanning 24 square meters. For those seeking a more spacious and refined experience, the Executive Rooms feature a comfortable Queen Bed or two Single Beds, perfect for both business and leisure travelers. Additionally, the Junior Suite provides a luxurious option with a King Bed and an extra Single Bed, offering ample space and comfort for a restful stay. The Superior Rooms, available with either a Queen Bed or two Single Beds, present an excellent choice for guests looking for quality accommodations at a great value. Booking these rooms through Agoda ensures you receive the best prices available, allowing you to enjoy your stay without worry. The platform offers a hassle-free booking experience, making it easy to secure your preferred room type quickly and confidently. With Agoda’s reliable service, you can focus on your trip while enjoying the peace of mind that comes with the best deals and a seamless reservation process at Golden Tulip Pontianak.

Discover the Vibrant Pontianak City Center

Located in the heart of Pontianak, Indonesia, Golden Tulip Pontianak offers easy access to the vibrant Pontianak City Center. This bustling area is known for its lively atmosphere, diverse culture, and a wide range of attractions that cater to all interests. Immerse yourself in the rich history of the city by exploring the iconic landmarks and historical sites that are scattered throughout Pontianak City Center. Visit the Equator Monument, a must-see attraction that marks the location of the equator line, offering a unique opportunity to stand on both sides of the world at once. For a glimpse into the city's past, head to the West Kalimantan Museum, where you can discover a fascinating collection of artifacts and exhibits that showcase the region's heritage. Pontianak City Center is also a paradise for food lovers, with a plethora of dining options to satisfy every palate. Indulge in authentic Indonesian cuisine at the local restaurants, where you can savor traditional dishes such as Nasi Padang, Soto Banjar, and Mie Kepiting. After a satisfying meal, take a leisurely stroll along the Kapuas Riverfront, a picturesque promenade that offers stunning views of the river and the city skyline. Whether you're seeking history, culture, or culinary delights, Pontianak City Center has it all. Stay at Golden Tulip Pontianak and experience the vibrant energy of this captivating destination right at your doorstep.

Convenient Transportation Options from the Nearest Airports to Golden Tulip Pontianak

Golden Tulip Pontianak, located in the heart of Pontianak City Center, offers a convenient and comfortable stay for travelers visiting Pontianak, Indonesia. When it comes to reaching the hotel from the nearest airports, there are several transportation options available. The nearest airport to Golden Tulip Pontianak is Supadio International Airport, situated approximately 17 kilometers away. Upon arrival at the airport, travelers can easily hire a taxi or book a ride-sharing service to reach the hotel. The journey takes around 30 minutes, depending on traffic conditions. Another option is to take advantage of the hotel's airport transfer service. Guests can arrange for a private car to pick them up from the airport and drop them off directly at Golden Tulip Pontianak. This hassle-free option ensures a smooth and comfortable journey, especially for those with heavy luggage or traveling in a group. Overall, whether you prefer the convenience of a taxi or the comfort of a pre-arranged airport transfer, reaching Golden Tulip Pontianak from the nearest airports is a breeze. With its central location and easy accessibility, this hotel is an excellent choice for both business and leisure travelers visiting Pontianak, Indonesia.

Discover the Rich Cultural Heritage and Landmarks near Golden Tulip Pontianak

Golden Tulip Pontianak is conveniently located near several prominent landmarks and attractions that offer a glimpse into the rich cultural heritage of Pontianak, Indonesia. Just a short distance away, visitors can explore the fascinating Museum Negeri Pontianak, which showcases a diverse collection of artifacts and exhibits that highlight the city's history and traditions. For those interested in geographical wonders, the Equator Monument is a must-visit. This iconic landmark marks the equator line, allowing visitors to straddle both the northern and southern hemispheres. It's a unique experience that offers great photo opportunities and a chance to learn more about the Earth's geography. Another notable attraction nearby is the Masjid Raya Mujahidin, a grand mosque that stands as a symbol of Islamic architecture and spirituality in Pontianak. Its stunning design and serene atmosphere make it a perfect place for contemplation and prayer. History enthusiasts will appreciate a visit to the Kapuas Square, where the imposing Digulis Monument stands tall. This historical monument commemorates the struggle of the local people during the Dutch colonial era. Nearby, the Keraton Kadriah, a traditional palace, offers a glimpse into the royal history of Pontianak. Other landmarks worth exploring include the Saint Joseph Cathedral, Masjid Jami At, Betang House, and Makam Juang Mandor. Each of these landmarks contributes to the city's unique cultural tapestry and provides visitors with a deeper understanding of Pontianak's heritage. With its prime location near these landmarks and attractions, Golden Tulip Pontianak offers guests the opportunity to immerse themselves in the rich history and vibrant culture of this captivating city.

A Culinary Paradise Just Steps Away

Golden Tulip Pontianak is surrounded by an array of delectable dining options, offering guests a culinary paradise just steps away from the hotel. Start your day with a visit to A Hin Chai Kue Panas Siam or Warung Kopi Aming, where you can indulge in traditional Indonesian breakfast delights and freshly brewed coffee. For those with a sweet tooth, Es Krim Angi is a must-visit, serving up a wide variety of delicious ice cream flavors. Craving a cup of joe? Head over to Aming Coffee, a cozy café known for its aromatic coffee beans and relaxing ambiance. If you're in the mood for seafood, Restoran Pondok Kakap and Abang Kepiting are both excellent choices, serving up mouthwatering dishes made with the freshest ingredients. For a taste of Japan, Sora Sushi Pontianak offers an extensive menu of sushi and sashimi, while Raja Uduk is the go-to spot for authentic Indonesian cuisine. And if you're a fan of crab dishes, Dapur Kepiting Pontianak is the place to be, with its wide selection of tantalizing crab-based dishes. With such a diverse range of dining options, guests at Golden Tulip Pontianak are sure to satisfy their culinary cravings without having to venture far from the hotel.

Shop 'til You Drop at Golden Tulip Pontianak's Surrounding Shopping Landmarks

Located in the heart of Pontianak, Golden Tulip Pontianak offers easy access to a variety of shopping landmarks. Just a short distance away, you'll find Supermarket Kaisar, a popular destination for locals and tourists alike. Here, you can browse through a wide range of groceries, household items, and local delicacies. If you're looking for a more extensive shopping experience, Ayani Mega Mall is just a stone's throw away. With its impressive selection of fashion boutiques, electronics stores, and entertainment options, this mall is a shopper's paradise. Additionally, Kapuas Indah Shop is also nearby, offering a unique shopping experience where you can find traditional crafts, souvenirs, and local products. Whether you're in search of daily necessities or want to indulge in some retail therapy, Golden Tulip Pontianak's surrounding shopping landmarks have got you covered.

Affordable Luxury at Golden Tulip Pontianak

Experience the best of Pontianak without breaking the bank at Golden Tulip Pontianak. With an average room price of just $47, this luxurious hotel offers exceptional value for money. Compared to the average price of a hotel room in Pontianak, which is $28, Golden Tulip Pontianak provides a premium experience at an affordable price. Step into the elegantly designed rooms and be greeted by modern amenities and stylish furnishings. Each room is thoughtfully decorated to create a comfortable and relaxing atmosphere, ensuring a restful stay for every guest. From cozy single rooms to spacious suites, Golden Tulip Pontianak offers a range of accommodation options to suit every traveler's needs and budget. In addition to the attractive room rates, Golden Tulip Pontianak also boasts a wide range of facilities and services. Guests can indulge in a refreshing swim at the outdoor pool, work out at the well-equipped fitness center, or unwind with a pampering massage at the spa. The hotel also features a variety of dining options, including a restaurant serving delicious local and international cuisine. With its affordable prices and top-notch amenities, Golden Tulip Pontianak is the perfect choice for both business and leisure travelers seeking a memorable stay in Pontianak.

Friendly Staff and Clean Rooms

Guests have consistently praised the friendly and accommodating staff at Golden Tulip Pontianak. From check-in to check-out, the staff members go above and beyond to ensure a pleasant stay for families with children. The rooms are spotlessly clean, providing a comfortable and inviting atmosphere. Many guests express their intention to return to this hotel, impressed by the excellent service and cleanliness. Additionally, the hotel offers a great breakfast, adding to the overall positive experience. Golden Tulip Pontianak is a nice and modern hotel that offers good value for money, making it a highly recommended choice for visitors to Pontianak, Indonesia.

Unforgettable Stay at Golden Tulip Pontianak

Prepare to be amazed by the exceptional customer ratings of Golden Tulip Pontianak in Pontianak, Indonesia. With an impressive overall rating of 8.4, this hotel has garnered praise from countless satisfied guests. Offering great value for money, it's no wonder that the hotel received a remarkable 8.4 rating for value. Guests appreciate the affordable rates without compromising on quality or comfort. Golden Tulip Pontianak also excels in terms of facilities, earning a rating of 8.2. From its well-equipped fitness center to its refreshing swimming pool, the hotel ensures that guests have everything they need to relax and unwind. Whether you're looking to stay active or simply indulge in some leisurely activities, this hotel has it all. Another highlight of Golden Tulip Pontianak is its impeccable cleanliness, with a rating of 8.5. Guests have consistently praised the hotel's housekeeping staff for their attention to detail and dedication to maintaining a spotless environment. From the pristine rooms to the sparkling common areas, cleanliness is truly a top priority at this hotel.

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Amenities and facilities

Excellent8.6

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Complimentary movies
  • Fitness center
  • Gym/fitness
  • Massage
  • Massage bed
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Ticket services
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Full american breakfast
  • Halal breakfast
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Beam projector
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • On-site event hosting
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids cutlery
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Mirrored room
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible toilet
  • Air conditioning
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Free bottled water
  • In-room safe box
  • Internet access – wireless
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Kosher
  • Buffet
Restaurants on site
Branche
  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte

Location

Jl. Teuku Umar No. 39, Pontianak City Center, Pontianak, Indonesia, 78117

Excellent8.8

Location

Airports
  • Supadio Airport (PNK) - Indonesia
    15.1 km
  • Kuching International Airport (KCH) - Malaysia
    202.6 km
Hospital or clinic
  • Promedika Hospital
    180 m
Shopping
  • Ayani Mega Mall
    2.6 km
Convenience store
  • Alfa Mart
    130 m
Cash withdrawal
  • ATM
    280 m

What's nearby

Popular landmarks
  • Saint Joseph Cathedral
    530 m
  • Betang House
    830 m
  • Kapuas Square
    1.1 km
  • Keraton Kadriah
    1.7 km
  • Masjid Jami At
    2.0 km
  • Museum Negeri Pontianak
    2.2 km
  • Ayani Mega Mall
    2.6 km
  • Digulis Monument
    3.1 km
  • Equator Monument
    3.8 km
  • Masjid Raya Mujahidin
    7.6 km
Nearby landmarks
  • Promedika Hospital
    180 m
  • Saint Joseph Cathedral
    530 m
  • Supermarket Kaisar
    560 m
  • RS Kharitas Bhakti
    620 m
  • Pusat Souvenir Pontianak
    660 m
  • Apotik Bintang
    740 m
  • Harum Manis Supermarket
    750 m
  • Bhayangkara Pontianak Hospital
    830 m
  • Betang House
    830 m
  • Apotik Kencana
    890 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 2-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center1.2 km
  • Travel time to airport (minutes)24
  • Airport transfer fee175000 IDR
Extras
  • Breakfast charge (unless included in room price)128571 IDR
The property
  • Year property opened2015
  • Number of floors11
  • Number of rooms 181
  • Most recent renovation2015
  • Number of restaurants4
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name8120113212569
Parking
  • Daily parking fee0 IDR

Reviews of Golden Tulip Pontianak from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 6.4
  • 10
  • 10
  • 9.2
  • 7.2
  • 9.6
  • 8.0
  • 10
  • 10

Most recent

  • Cleanliness score 8.8 out of 10 and is a high score in Pontianak
    Cleanliness8.8
  • Location score 8.8 out of 10 and is a high score in Pontianak
    Location8.8
  • Service score 8.8 out of 10 and is a high score in Pontianak
    Service8.8
  • Value for money score 8.7 out of 10 and is a high score in Pontianak
    Value for money8.7
  • Facilities score 8.6 out of 10 and is a high score in Pontianak
    Facilities8.6
  • Room comfort and quality score 7.7 out of 10
    Room comfort and quality7.7
High score for Pontianak

Rating

9+ Exceptional (299)
8-9 Excellent (67)
7-8 Very Good (181)
6-7 Good (29)
<6 Below Expectation (57)

Review summary

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Located in the city center, the hotel offers guests clean and comfortable rooms with polite and friendly staff. The hotel is well-connected with convenient public transportation to explore the city. The breakfast is delicious and overwhelming with luxurious atmosphere. The spacious room and good value for money are also plus points.

Few guests have mentioned poor lighting in the room, which could be an issue for some. Additionally, a couple of guests have reported a shortage of towels during their stay.

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Service

Mentioned in 36 reviews
sentiment-positive-indicator
94% Positive
sentiment-negative-indicator
5% Unfavourable

Location

Mentioned in 34 reviews
sentiment-positive-indicator
94% Positive
sentiment-negative-indicator
5% Unfavourable

Cleanliness

Mentioned in 29 reviews
sentiment-positive-indicator
89% Positive
sentiment-negative-indicator
10% Unfavourable

Breakfast

Mentioned in 25 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
20% Unfavourable

Room size

Mentioned in 14 reviews
sentiment-positive-indicator
85% Positive
sentiment-negative-indicator
14% Unfavourable

Room comfort

Mentioned in 14 reviews
sentiment-positive-indicator
71% Positive
sentiment-negative-indicator
28% Unfavourable

Property facilities

Mentioned in 9 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

Pool

Mentioned in 9 reviews
sentiment-positive-indicator
44% Positive
sentiment-negative-indicator
55% Unfavourable

Parking

Mentioned in 9 reviews
sentiment-positive-indicator
77% Positive
sentiment-negative-indicator
22% Unfavourable
Showing 633 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Bryan from Indonesia
    Family with young children
    Junior Suite - 1 King Bed
    Stayed 3 nights in November 2025

    “Nice Hotel in the heart of Pontianak”

    Pros: 1. Located near Gajah Mada Street. If you are hungry, a 10 minute walk will get you to Gajah Mada Street, the street with lots of food vendors that open till midnight. 2. Clean and big room. We stayed at the Junior Suite room, the room quite big for a small family. 3. Lots of breakfast food varieties. Traditional Pontianak foods served for breakfast? Yes, please! 4. Friendly hotel staffs Cons: 1. Though the room is quite big, the room lighting wasn't that bright. 2. Smoky smell on the corridor. 3. No elevator from the street to the lobby on the first floor. It's troublesome for us who travel with baby because we bring stroller and couple of big luggages. Overall, we enjoyed staying here!

    Reviewed December 05, 2025

    Dear Our Valued Guests, Warm greetings from Golden Tulip Pontianak Thank you very much for sharing your experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your business trip or holiday at Golden Tulip Pontianak. Regarding your experiences, first of all on behalf of the management, I would like to apologize for the inconvenience that has been felt. We will use this information as best as possible as evaluation material together with the Team. We have carried out follow-up actions in each relevant department, to ensure improvements in the quality of services and products for all guests in the future. We hope to have the opportunity to welcome you back Golden Tulip Pontianak. Enjoy the comfortable atmosphere at Golden Tulip Pontianak up to an impressive breakfast, the cleanliness of our rooms and convince you with our delicious food. We look forward to your next visit and send you warm greetings from Pontianak. Warm regards, Bangkit C

    Responded December 06, 2025
    Golden Tulip Pontianak
  2. 10.0
    Exceptional
    Grasia from Indonesia
    Family with young children
    Superior Room - 1 Queen Bed
    Stayed 1 night in December 2025

    “New Year's Holiday 2026”

    Golden Tulip hotel is recommended because it is clean, comfortable, and the rooms smell good. The New Year's Eve gala dinner had many door prizes and quizzes. I was one of the lucky guests who won a door prize in the form of a phone and a rice cooker. Thank you, Golden Tulip, for making the kids very happy. The breakfast food is also delicious and varied. Golden Tulip is the best. 👍😍

    Reviewed January 05, 2026
    Auto-translated through generative A.I.

    Kepada Bapak/Ibu Kami Yang Terhormat, Salam hangat dari Golden Tulip Pontianak Terima kasih banyak atas berbagi pengalaman baik Anda tentang kunjungan terakhir Anda bersama kami. Selalu menyenangkan untuk mengatur masa tinggal yang sempurna untuk perjalanan bisnis atau liburan Anda di Golden Tulip Pontianak. Kami berterima kasih mengetahui bahwa Anda puas dengan pelayanan dan fasilitas kami. Menikmati kenyamanan suasana di Golden Tulip Pontianak sampai dengan Sarapan pagi yang berkesan, kebersihan kamar kami dan meyakinkan Anda dengan makanan lezat kami. Kami menantikan kunjungan Anda berikutnya dan mengirimkan salam hangat dari Pontianak. Salam Hangat, Bangkit Ciptadi General Manager

    Responded January 06, 2026
    Golden Tulip Pontianak
  3. 9.6
    Exceptional
    SHIRINI from Malaysia
    Couple
    Deluxe Room - 2 Single Beds 24SQM Free WiFi Shower
    Stayed 3 nights in June 2025

    “Lovely gem in Pontianak”

    Had a family getaway in Pontianak and tried out this hotel. The rooms were clean and spacious and the facilities were all well-maintained. Ample free parking was provided and the staff were very helpful if there were more cars than usual. Reception staff were wonderfully cheerful and helpful. I was delighted to see there was an escalator leading to the entrance. And the breakfast spread was excellent! Definitely staying here again next time.

    Reviewed June 28, 2025

    Dear Valued Guest, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoy the comfort of the atmosphere at Golden Tulip Pontianak up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm regards, Bangkit Ciptadi General Manager

    Responded June 30, 2025
    Golden Tulip Pontianak
  4. 10.0
    Exceptional
    Hartati from Indonesia
    Family with young children
    Junior Suite - 1 King Bed
    Stayed 2 nights in October 2025

    “Exceptional”

    I do not regret choosing Golden Tulip as my and my husband's destination to enjoy the weekend with our children. The rooms are clean, service is good, and there are many breakfast options offered. Next time I will come here again. I hope that when I stay at this hotel again, it will remain the same as I experienced. A little suggestion for the vegetables could be varied.👍

    Reviewed October 09, 2025
    Auto-translated through generative A.I.

    Kepada Bapak/Ibu Kami Yang Terhormat, Salam hangat dari Golden Tulip Pontianak Terima kasih banyak atas berbagi pengalaman baik Anda tentang kunjungan terakhir Anda bersama kami. Selalu menyenangkan untuk mengatur masa tinggal yang sempurna untuk perjalanan bisnis atau liburan Anda di Golden Tulip Pontianak. Kami berterima kasih mengetahui bahwa Anda puas dengan pelayanan dan fasilitas kami. Menikmati kenyamanan suasana di Golden Tulip Pontianak sampai dengan Sarapan pagi yang berkesan, kebersihan kamar kami dan meyakinkan Anda dengan makanan lezat kami. Kami menantikan kunjungan Anda berikutnya dan mengirimkan salam hangat dari Pontianak. Salam Hangat, Bangkit Ciptadi General Manager

    Responded October 10, 2025
    Golden Tulip Pontianak
  5. 10.0
    Exceptional
    Clifton from United Kingdom
    Couple
    Superior Room - 2 Single Beds
    Stayed 3 nights in August 2025

    “Excellent Hotel”

    We stayed 3 Nights. So many great things about this hotel. The Staff have been well trained, thats a complement to the Management also. Breakfast is the best we have had for a long time. Pay the extra and have breakfast. Free parting. International plug sockets. Clean rooms. Great location. We will be back again !!! Love this place

    Reviewed August 17, 2025

    Dear Valued Guest, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoy the comfort of the atmosphere at Golden Tulip Pontianak up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm regards, Bangkit Ciptadi General Manager

    Responded August 22, 2025
    Golden Tulip Pontianak
Changed to review page 1

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