Entrance, Four Points by Sheraton Surabaya, Pakuwon Indah in Surabaya
Larger Guest room, 2 Twin - Room plan, Four Points by Sheraton Surabaya, Pakuwon Indah in Surabaya
Kids areas, Four Points by Sheraton Surabaya, Pakuwon Indah in Surabaya
Restaurant, Four Points by Sheraton Surabaya, Pakuwon Indah in Surabaya
Reception, Four Points by Sheraton Surabaya, Pakuwon Indah in Surabaya
Bar/lounge, Four Points by Sheraton Surabaya, Pakuwon Indah in Surabaya
Restaurant, Four Points by Sheraton Surabaya, Pakuwon Indah in Surabaya

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Four Points by Sheraton Surabaya, Pakuwon Indah

No 2 Jl. Raya Lontar, Dukuh Pakis, Surabaya, Indonesia, 60216 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Dukuh Pakis part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 4 stars, this high-quality property provides guests with access to restaurant and outdoor pool on-site.

Highlights

Hygiene Plus

Sparkling clean

Top Value

Check-in [24-hour]

Airport transfer

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

BBQ facilities

This property is in high demand!

13 travelers have booked today.

9.4Exceptional

2,005 reviews

2,005 reviews

See map

9.6Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
FREE
Walkable places
Supermal Pakuwon Indah
90 m
Pakuwon Mall
100 m
Miniapolis
150 m
Hypermart
230 m
Supermal Surabaya Convention Center
240 m
Popular landmarks
Surabaya Town Square
6.0 km
Surabaya's Zoo
6.8 km
Masjid Nasional Al Akbar Surabaya
6.8 km
Bungkul Park
7.0 km
Tunjungan Plaza
7.6 km
Closest landmarks
Gigi Sehat
300 m
Java yoga
390 m
Punch
450 m
Kidcity
520 m
Lenmarc Mall
580 m
Value for money9.3
Distance to city center10 km
Location rating9.6
Nearest airportJuanda International Airport (SUB)
Distance to airport15.8 km

Rooms available at Four Points by Sheraton Surabaya, Pakuwon Indah

Junior Suite, 1 King
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
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Larger Guest room, 2 Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
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Larger Guest room, 1 King
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Guest Room, 1 King
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
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Guest room, 2 Twin
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 double beds
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Family room, 1 King
...
  • Room size: 51 m²/549 ft²
  • Non-smoking
  • 1 king bed or 1 double bed
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Premium Suite, Larger Suite, 1 King
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
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Deluxe King Room
...
  • Room size: 24 m²/258 ft²
  • Smoking allowed
  • 1 king bed
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One Bedroom Premium Suite
...
  • Room size: 64 m²/689 ft²
  • Smoking allowed
  • 1 king bed
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Deluxe Two Double Room
...
  • Room size: 24 m²/258 ft²
  • Smoking allowed
  • 2 single beds
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Top things to do in Surabaya

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Four Points by Sheraton Surabaya, Pakuwon Indah provide airport transfer?

Four Points by Sheraton Surabaya, Pakuwon Indah offers airport transfer service upon request with an additional charge of 490000 IDR in local currency. To request, check the box on the booking form just before the payment page.

Does Four Points by Sheraton Surabaya, Pakuwon Indah offer dry cleaning services?

Yes! Four Points by Sheraton Surabaya, Pakuwon Indah provides dry cleaning service that is available all throughout your stay, ensuring you're always looking your finest in your favorite outfit. Please contact the property for more information.

What is the verified guest review consensus about Four Points by Sheraton Surabaya, Pakuwon Indah's beds?

62.0% of our past guest reviews have given a positive review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Four Points by Sheraton Surabaya, Pakuwon Indah down in the review section.

What is the verified guest review consensus about Four Points by Sheraton Surabaya, Pakuwon Indah's view?

100.0% of our verified guest critiques have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Four Points by Sheraton Surabaya, Pakuwon Indah down in the review section.

What is the typical rating that verified Business travelers' have given to Four Points by Sheraton Surabaya, Pakuwon Indah?

Past business travelers that have stayed at this property have given Four Points by Sheraton Surabaya, Pakuwon Indah an average rating of 9.3. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Couples' have given to Four Points by Sheraton Surabaya, Pakuwon Indah?

Past couple travelers that have stayed at this property have given Four Points by Sheraton Surabaya, Pakuwon Indah an average rating of 9.5. You can look up on more descriptive customer assessments, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Families with young children have given to Four Points by Sheraton Surabaya, Pakuwon Indah?

Verified families with young children that have stayed at this property have given Four Points by Sheraton Surabaya, Pakuwon Indah an average rating of 9.4. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with older children have given to Four Points by Sheraton Surabaya, Pakuwon Indah?

Verified families with older children that have stayed at this property have given Four Points by Sheraton Surabaya, Pakuwon Indah an average rating of 9.6. You can search for more in depth customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Four Points by Sheraton Surabaya, Pakuwon Indah?

Verified local visitors that have stayed at this property have given Four Points by Sheraton Surabaya, Pakuwon Indah an average rating of 9.6. You can look up on more specific customer ratings, and responses for this property down in the review section.

What time is check-in and check-out at Four Points by Sheraton Surabaya, Pakuwon Indah?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated periods may be charged an additional fee.

More about Four Points by Sheraton Surabaya, Pakuwon Indah

More about Four Points by Sheraton Surabaya, Pakuwon Indah

Experience Luxury and Convenience at Four Points by Sheraton Surabaya, Pakuwon Indah

Nestled in the vibrant city of Surabaya, Indonesia, Four Points by Sheraton Surabaya, Pakuwon Indah offers a luxurious and convenient stay for both business and leisure travelers. With its prime location just 10 km away from the city center and a short 35-minute drive to the airport, this 4-star hotel provides easy access to the city's attractions and transportation hubs. Step into the elegant lobby of Four Points by Sheraton Surabaya, Pakuwon Indah and be greeted by warm hospitality and impeccable service. With 310 well-appointed rooms, this hotel offers a wide range of accommodation options to suit every traveler's needs. Whether you're traveling alone, as a couple, or with your family, you'll find comfort and relaxation in the stylishly designed rooms that are equipped with modern amenities. At Four Points by Sheraton Surabaya, Pakuwon Indah, your convenience is a top priority. Check-in is available from 03:00 PM, allowing you to settle in and start your stay without any hassle. The hotel was built in 2019 and has been recently renovated, ensuring that you'll enjoy the latest in comfort and design. When it's time to check out, you have until 12:00 PM to bid farewell to this exceptional hotel.

Unwind and Indulge in Exciting Entertainment Facilities

Four Points by Sheraton Surabaya, Pakuwon Indah offers a range of entertainment facilities that will keep you entertained throughout your stay. Whether you're looking for some retail therapy or a vibrant nightlife experience, this hotel has it all. Step into the hotel's shopping arcade and explore a variety of shops offering a wide selection of products. From fashion boutiques to souvenir stores, you'll find everything you need right at your fingertips. Indulge in some retail therapy and discover unique items to take home as mementos of your trip. After a day of exploring the city, head to the hotel's bar and unwind with a refreshing drink. The bar offers a cozy and relaxed atmosphere, perfect for enjoying a cocktail or two. Sip on your favorite beverage while taking in the stunning views of the city skyline. Whether you're catching up with friends or simply looking to unwind after a long day, the bar at Four Points by Sheraton Surabaya, Pakuwon Indah is the perfect place to relax and enjoy the evening.

Unwind and Stay Active at Four Points by Sheraton Surabaya, Pakuwon Indah's Impressive Sports Facilities

At Four Points by Sheraton Surabaya, Pakuwon Indah, guests can enjoy a wide range of sports facilities that cater to both relaxation and fitness. The hotel boasts an exceptional golf course right on-site, allowing golf enthusiasts to indulge in their favorite sport without having to travel far. With its lush greenery and well-maintained fairways, the golf course offers a picturesque setting for a memorable game. For those looking to stay fit during their stay, Four Points by Sheraton Surabaya, Pakuwon Indah offers not just one, but three fitness centers. The main fitness center is open 24 hours, ensuring guests can work out at their convenience. Additionally, there is a free fitness center available for guests, equipped with state-of-the-art exercise equipment. Whether you prefer cardio workouts, weightlifting, or yoga, these fitness centers have everything you need to stay in shape. After a workout or a long day of exploring Surabaya, guests can take a refreshing dip in the hotel's outdoor pool. Surrounded by lush greenery and comfortable sun loungers, the pool provides a serene oasis where guests can relax and soak up the sun. For a fun and leisurely activity, the hotel also offers a mini golf course, perfect for friendly competitions or a casual game with family and friends. With these outstanding sports facilities, Four Points by Sheraton Surabaya, Pakuwon Indah ensures that guests have a truly enjoyable and active stay.

Convenience Facilities at Four Points by Sheraton Surabaya, Pakuwon Indah

At Four Points by Sheraton Surabaya, Pakuwon Indah, guests can enjoy a range of convenient facilities that enhance their stay. The hotel offers 24-hour room service, ensuring that guests can indulge in delicious meals or snacks at any time of the day or night. The laundry service provided by the hotel takes care of guests' laundry needs, making it easy for them to maintain a fresh and clean wardrobe throughout their stay. Additionally, the hotel offers dry cleaning services for those who require more specialized care for their garments. For guests who prefer to dine in the comfort of their rooms, the hotel provides room service, allowing them to enjoy a delicious meal while relaxing in their private space. Safety deposit boxes are available to keep guests' valuable belongings secure during their stay. The concierge service is always ready to assist guests with any inquiries or requests they may have, ensuring a hassle-free and enjoyable stay. Wi-Fi is available in public areas, allowing guests to stay connected and easily access information or communicate with loved ones. To cater to the needs of smokers, the hotel has a designated smoking area where guests can enjoy their cigarettes without inconveniencing others. Free Wi-Fi is also available in all rooms, allowing guests to stay connected and productive throughout their stay. The hotel offers express check-in/check-out services, making the arrival and departure process quick and efficient. Luggage storage facilities are available for guests who arrive early or have late departures, allowing them to explore the city without the burden of their bags. For any last-minute necessities, the convenience store on-site offers a variety of items for guests to purchase. Daily housekeeping ensures that guests' rooms are always clean and tidy, providing a comfortable and pleasant environment. Additionally, the laundromat at the hotel allows guests to conveniently do their laundry if they prefer to handle it themselves. With these convenient facilities, Four Points by Sheraton Surabaya, Pakuwon Indah ensures that guests have a seamless and enjoyable stay.

Convenient Transport Facilities at Four Points by Sheraton Surabaya, Pakuwon Indah

At Four Points by Sheraton Surabaya, Pakuwon Indah, guests can enjoy a range of convenient transport facilities to make their stay hassle-free. The hotel offers airport transfer services, ensuring a smooth and comfortable journey from the airport to the hotel. For guests with their own vehicles, valet parking is available, allowing them to conveniently drop off their cars and have them parked securely by the hotel staff. Alternatively, there is a car park onsite where guests can park their vehicles themselves, providing ease and convenience for those traveling by car. Additionally, the hotel offers a taxi service, making it easy for guests to explore Surabaya and its surrounding areas. Whether you prefer the convenience of valet parking, self-parking, or using the hotel's taxi service, Four Points by Sheraton Surabaya, Pakuwon Indah has you covered. With car park free of charge and car park charges applied options available, guests can choose the parking option that best suits their needs and budget.





Indulge in a Culinary Delight at Four Points by Sheraton Surabaya, Pakuwon Indah

At Four Points by Sheraton Surabaya, Pakuwon Indah, guests can savor a wide range of dining options that cater to every palate. Whether you're looking for a quick bite or a leisurely meal, the hotel offers an array of dining facilities to suit your needs. Start your day with a delicious breakfast at the breakfast buffet, where you can choose from a variety of continental dishes to kickstart your morning. For those who prefer a more relaxed dining experience, the coffee shop is the perfect spot to enjoy a cup of freshly brewed coffee and indulge in delectable pastries. When hunger strikes, head to the hotel's restaurant, which serves up a diverse menu of international and local cuisines. From mouthwatering Indonesian specialties to international favorites, there's something to satisfy every craving. Additionally, the hotel also offers 24-hour room service, allowing guests to enjoy a meal in the comfort of their own room. For guests with specific dietary requirements, Four Points by Sheraton Surabaya, Pakuwon Indah has you covered. The hotel features both a halal restaurant and a kosher restaurant, ensuring that everyone can enjoy a delicious meal that meets their dietary needs. With its diverse dining options and impeccable service, Four Points by Sheraton Surabaya, Pakuwon Indah promises a culinary experience that is sure to delight even the most discerning palates.

Comfort and Style at Four Points by Sheraton Surabaya, Pakuwon Indah

Experience the ultimate comfort and style at Four Points by Sheraton Surabaya, Pakuwon Indah. With a variety of room types to choose from, you'll find the perfect accommodation to suit your needs. Whether you're traveling solo, with a partner, or with your family, there's a room that's just right for you. Indulge in the spaciousness of the Deluxe Guest room, available with either a cozy king-sized bed or two comfortable twin beds. These 24-square-meter rooms offer a relaxing retreat after a day of exploring the vibrant city of Surabaya. Looking for a little more space? The Junior Suite is a perfect choice with its generous 40 square meters, featuring a luxurious king-sized bed. Booking your stay at Four Points by Sheraton Surabaya, Pakuwon Indah on Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's user-friendly platform, you can easily compare room rates, read reviews, and make your reservation in just a few clicks. Take advantage of exclusive deals and discounts available only on Agoda, guaranteeing you an unbeatable value for your money. So why wait? Book your stay today and enjoy a memorable and comfortable stay at Four Points by Sheraton Surabaya, Pakuwon Indah.

Discover the Vibrant Neighborhood of Dukuh Pakis in Surabaya

Nestled in the heart of Surabaya, Indonesia, the vibrant neighborhood of Dukuh Pakis offers a perfect blend of modernity and cultural charm. As you step outside Four Points by Sheraton Surabaya, Pakuwon Indah, you'll find yourself surrounded by a myriad of exciting attractions, bustling markets, and mouthwatering culinary delights. One of the highlights of Dukuh Pakis is its proximity to the Pakuwon Mall, one of the largest shopping destinations in Surabaya. Here, you can indulge in a shopping spree, explore a wide range of international and local brands, and savor delicious meals at the mall's numerous restaurants and cafes. For a taste of authentic Indonesian street food, head to the nearby Pasar Modern Rungkut, a bustling market where you can find an array of local delicacies and fresh produce. If you're in the mood for some outdoor adventure, Dukuh Pakis is also home to the Taman Bungkul, a popular park where locals gather to relax, exercise, and enjoy the beautiful green surroundings. Take a leisurely stroll or rent a bicycle to explore the park's winding paths, vibrant gardens, and serene lakes. For those seeking a cultural experience, the nearby Surabaya North Quay offers a glimpse into the city's maritime heritage, with its traditional wooden boats, bustling fish market, and stunning views of the Surabaya skyline. With its bustling markets, modern shopping centers, and serene parks, Dukuh Pakis in Surabaya is a neighborhood that has something for everyone. Whether you're a shopaholic, a food lover, or a nature enthusiast, this vibrant district offers endless opportunities for exploration and discovery.

Convenient Transportation Options to Four Points by Sheraton Surabaya, Pakuwon Indah

Located in the vibrant city of Surabaya, Indonesia, Four Points by Sheraton Surabaya, Pakuwon Indah offers a convenient and comfortable stay for travelers. When it comes to transportation from the nearest airport to the hotel, there are a few options to consider. If you arrive at Juanda International Airport, the most convenient way to reach Four Points by Sheraton Surabaya, Pakuwon Indah is by taxi. Taxis are readily available outside the airport terminal and offer a hassle-free journey to the hotel. The journey takes around 30 minutes, depending on the traffic, and provides a scenic drive through the city. Alternatively, for a more budget-friendly option, you can take a public bus from the airport to the hotel. From Juanda International Airport, you can catch the Damri Bus to Bungurasih Terminal. From there, you can transfer to a local bus or take a taxi to reach Four Points by Sheraton Surabaya, Pakuwon Indah. While this option may take longer than a taxi, it allows you to experience the local transportation system and save some money. No matter which transportation option you choose, Four Points by Sheraton Surabaya, Pakuwon Indah is easily accessible from the nearest airport. Its strategic location in Dukuh Pakis, Surabaya ensures a convenient base for exploring the city's attractions and enjoying a comfortable stay.

Explore Exciting Landmarks and Attractions near Four Points by Sheraton Surabaya, Pakuwon Indah

Four Points by Sheraton Surabaya, Pakuwon Indah is surrounded by a range of exciting landmarks and attractions that cater to all interests. Just a stone's throw away, you'll find the thrilling Waterpark, perfect for a fun-filled day with family and friends. Dive into the refreshing pools, slide down exhilarating water slides, and enjoy the tropical surroundings. Food Junction, another nearby landmark, is a haven for food enthusiasts. Indulge in a diverse range of culinary delights, from local Indonesian cuisine to international favorites, all under one roof. With its vibrant atmosphere and wide variety of dining options, Food Junction guarantees a memorable gastronomic experience. For those in need of medical services, Puskesmas Balongsari and Puskesmas Pembantu Sumberrejo are conveniently located in the vicinity. These healthcare centers provide comprehensive healthcare services and ensure the well-being of the local community. If you're looking for shopping convenience, Weta Supermarket is just a short distance away. Stock up on essentials or browse through a wide selection of local products and souvenirs. For families traveling with children, Kidcity offers a fantastic play area where kids can let their imaginations run wild. This indoor playground features various interactive games and activities, ensuring hours of endless fun. Lastly, Royal Clinic, Klinik PHC Benowo, and Klinik Pratama Sartika 59 are nearby medical facilities that provide quality healthcare services. With its prime location surrounded by these exciting landmarks and attractions, Four Points by Sheraton Surabaya, Pakuwon Indah offers convenience and entertainment for all guests.

Convenient Public Transport Stations near Four Points by Sheraton Surabaya, Pakuwon Indah

Located in the vibrant city of Surabaya, Indonesia, Four Points by Sheraton Surabaya, Pakuwon Indah offers easy access to several public transport stations. Guests staying at this hotel can conveniently explore the city and its surroundings using the Tandes, Kandangan, and Benowo stations. The Tandes station is just a short walk away from the hotel, making it a convenient option for guests who prefer to travel by train. From here, visitors can easily reach popular attractions such as the House of Sampoerna, Surabaya Zoo, and the vibrant shopping district of Tunjungan Plaza. For those looking to explore the cultural side of Surabaya, the Kandangan station is a great choice. This station is located near several cultural landmarks, including the Heroes Monument and the Surabaya North Quay. It also provides easy access to the city center and the famous Suramadu Bridge. Travelers who wish to visit the Benowo area can take advantage of the Benowo station, which is located just a short distance from the hotel. From here, guests can explore the scenic Benowo Reservoir and enjoy outdoor activities such as fishing and boating. With its convenient location near these public transport stations, Four Points by Sheraton Surabaya, Pakuwon Indah offers guests the opportunity to easily explore the city and its surroundings. Whether guests are interested in cultural landmarks, shopping districts, or outdoor activities, these stations provide a convenient starting point for their adventures.

A Culinary Paradise at Your Doorstep

Four Points by Sheraton Surabaya, Pakuwon Indah is surrounded by a plethora of dining options that will satisfy even the most discerning food lovers. Just a stone's throw away from the hotel, you can indulge in the authentic flavors of Indonesian cuisine at Warung Leko HR Muhammad and Pecel Madiun Bu Pri. For those craving Asian fusion dishes, Madame Chang offers a unique blend of Chinese and Indonesian flavors. Kudos Cafe - Pakuwon Square is the perfect spot for a casual meal or a quick coffee break. If you're in the mood for fine dining, Zhang Palace Restaurant is renowned for its delectable Cantonese and Szechuan dishes. Seafood enthusiasts will be delighted by the fresh catches at Artomoro Sea Food, while meat lovers can savor the mouthwatering grilled meats at Central Churrasco (Matosinhos) and Gojumong Korean BBQ Surabaya. To top it off, Monopole Coffee Lab is a must-visit for coffee connoisseurs, and Meatshop & Gourmet offers a wide selection of premium meats and gourmet products. With such a diverse range of dining options just steps away, Four Points by Sheraton Surabaya, Pakuwon Indah truly provides a culinary paradise at your doorstep.

Shop 'til you Drop at Surabaya's Premier Shopping Landmarks

Four Points by Sheraton Surabaya, Pakuwon Indah is surrounded by an array of shopping landmarks that will satisfy even the most avid shopaholics. Just steps away from the hotel, you'll find G Walk Night Market Surabaya, a vibrant and bustling market where you can indulge in local street food and shop for unique souvenirs. For a more upscale shopping experience, head to Pakuwon Trade Center - PTC, a modern shopping complex offering a wide range of international and local brands. Adjacent to PTC is Pakuwon Mall, a one-stop destination for fashion, electronics, and entertainment. If you're looking for a truly extravagant shopping experience, Supermal Pakuwon Indah is the place to go. This massive mall boasts a luxurious atmosphere and houses a variety of high-end fashion boutiques, gourmet restaurants, and a state-of-the-art cinema. Lastly, just a short drive away is Lenmarc Mall, a popular shopping destination known for its trendy fashion stores and extensive dining options. With these incredible shopping landmarks at your doorstep, Four Points by Sheraton Surabaya, Pakuwon Indah is the perfect choice for avid shoppers.

Affordable Luxury at Four Points by Sheraton Surabaya, Pakuwon Indah

Experience the perfect blend of luxury and affordability at Four Points by Sheraton Surabaya, Pakuwon Indah. With an average room price of just $88, this hotel offers exceptional value for money in comparison to the average price of a hotel room in Surabaya, which stands at $28. At Four Points by Sheraton Surabaya, Pakuwon Indah, you'll enjoy the best of both worlds - a comfortable and stylish accommodation at a fraction of the cost. Whether you're traveling for business or leisure, this hotel provides a range of well-appointed rooms and suites designed to cater to your every need. From spacious and contemporary interiors to modern amenities and breathtaking views, each room promises a delightful stay. Indulge in the hotel's world-class facilities, including a rooftop pool, fitness center, and multiple dining options. With attentive staff, impeccable service, and a prime location in the vibrant city of Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah ensures that your stay is not only affordable but also unforgettable. Book your stay today and experience luxury without breaking the bank.

Excellent Service and Clean Facilities

Guests rave about the excellent service and cleanliness at Four Points by Sheraton Surabaya, Pakuwon Indah. The staff is described as helpful, friendly, and accommodating, going above and beyond to assist guests during their stay. The facilities are also highly praised, with guests impressed by the hotel's well-maintained amenities. The breakfast is consistently mentioned as being delicious, with a variety of options to choose from. Additionally, the rooms are described as clean and comfortable, ensuring a great experience for all guests.

Exceptional Customer Ratings at Four Points by Sheraton Surabaya, Pakuwon Indah

Discover a hotel that consistently receives exceptional customer ratings at Four Points by Sheraton Surabaya, Pakuwon Indah. With an impressive overall rating of 9.5, guests are guaranteed a memorable and satisfying stay. This hotel has truly mastered the art of providing excellent value, as evidenced by its high score of 9.3 for value. Guests can rest assured that they are getting the most out of their money, with top-notch amenities and services that exceed expectations. One of the standout features of Four Points by Sheraton Surabaya, Pakuwon Indah is its remarkable facilities. With a rating of 9.5 for facilities, guests can indulge in a wide range of amenities that cater to their every need. Whether it's the state-of-the-art fitness center, the refreshing outdoor pool, or the luxurious spa, this hotel ensures that guests have access to the finest facilities for a truly enjoyable stay. Cleanliness is of utmost importance at Four Points by Sheraton Surabaya, Pakuwon Indah, and it shows in its outstanding rating of 9.6. Guests can expect immaculate rooms and public areas, thanks to the dedicated housekeeping staff who go above and beyond to maintain a pristine environment. Rest assured that your stay here will be free from any cleanliness concerns. Additionally, the hotel's location receives a stellar rating of 9.6. Situated in the vibrant city of Surabaya, Indonesia, this hotel offers convenient access to popular attractions, shopping centers, and dining options. Whether you're here for business or leisure, you'll find yourself in the heart of all the action. Lastly, the staff performance at Four Points by Sheraton Surabaya, Pakuwon Indah is nothing short of exceptional, with a rating of 9.7. The dedicated and friendly staff members are always ready to assist guests with any requests or inquiries, ensuring that each stay is personalized and memorable. Experience the excellence that Four Points by Sheraton Surabaya, Pakuwon Indah has to offer. With outstanding customer ratings in every aspect, this hotel promises an unforgettable stay filled with comfort, convenience, and exceptional service.

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Amenities and facilities

Exceptional
Facilities

9.5

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
Family
  • Children's books and toys
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • On-site entertainment
  • Pool with view
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids facilities
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Carpeting
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Private bathroom
  • Slippers
  • Smoke detector
  • Swimming pool [direct access]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Italian
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site
Djaman Doeloe
  • Cuisine: Indonesian

Location

No 2 Jl. Raya Lontar, Dukuh Pakis, Surabaya, Indonesia, 60216
Exceptional
Location

9.6

Airports
  • Juanda International Airport (SUB)
    15.8 km
  • Abdul Rachman Saleh Airport (MLG)
    72.2 km
Public transportation
  • Tandes
    3.5 km
  • Kandangan
    4.6 km
Hospital or clinic
  • Gigi Sehat
    300 m
Shopping
  • Tunjungan Plaza
    7.6 km
Cash withdrawal
  • ATM
    90 m

What's nearby

Popular landmarks
  • Surabaya Town Square
    6.0 km
  • Surabaya's Zoo
    6.8 km
  • Masjid Nasional Al Akbar Surabaya
    6.8 km
  • Bungkul Park
    7.0 km
  • Tunjungan Plaza
    7.6 km
  • Monkasel (Submarine Monument)
    8.1 km
  • Tugu Pahlawan
    8.2 km
  • Sampoerna Museum
    9.0 km
  • Suramadu National Bridge
    9.6 km
  • Pakuwon Food Festival
    13.9 km
Nearby landmarks
  • Supermal Pakuwon Indah
    90 m
  • Pakuwon Mall
    100 m
  • Miniapolis
    150 m
  • Hypermart
    230 m
  • Supermal Surabaya Convention Center
    240 m
  • Red Boxx Club
    260 m
  • Pakuwon Trade Center - PTC
    260 m
  • Gigi Sehat
    300 m
  • Java yoga
    390 m
  • Punch
    450 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until15:00
  • Check-out from00:00
  • Check-out until12:00
  • Reception open until12:00
Getting around
  • Airport transfer fee490000 IDR
  • Distance from city center10 km
  • Travel time to airport (minutes)35
Extras
  • Breakfast charge (unless included in room price)268000 IDR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors17
  • Number of restaurants1
  • Room voltage220
  • Year property opened2019
  • Most recent renovation0000
Parking
  • Daily parking fee10000 IDR

Reviews of Four Points by Sheraton Surabaya, Pakuwon Indah from real guests

Provided by verified guests of

Agoda logo
9.4
Service9.7
Cleanliness9.6
Location9.6
Facilities9.5
Value for money9.3
High score for Surabaya
Rating
9+ Exceptional (545)
8-9 Excellent (41)
7-8 Very Good (31)
6-7 Good (6)
<6 Below Expectation (15)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 638 verified guest comments
12345
10.0
Exceptional
MAZLAN from Singapore
Couple
Guest Room, 1 King
Stayed 2 nights in May 2024

3D2N ”

Staffs are friendly, had great experience with the staffs, especially Paulina who assisted in the check in which was an early check in. Paulina ensured all were taken care of, even reminding me that I am a MB member which she then assisted to guide on using the MB app. Room is great, spacious for Junior Suite with bath tub. The hotel is connected to Pakuwon Mall which is great and easy.

Reviewed June 02, 2024

Dear Mr. Mazlan, Thank you for sharing an awesome review of your stay at Four Points by Sheraton Surabaya, Pakuwon Indah. We are delighted that you had a great experience and discovered the joys of our property. I would share your kind words with our team here regarding your wonderful stay experience and believe they would be very proud to know that their effort reached your expectation. We all look forward to welcoming you on your next stay at Four Points by Sheraton Surabaya, Pakuwon Indah. Best Regards, Four Points by Sheraton Surabaya, Pakuwon Indah's team

Responded June 03, 2024
Four Points by Sheraton Surabaya, Pakuwon Indah
10.0
Exceptional
Tammy from United States
Couple
Guest Room, 1 King
Stayed 1 night in November 2023

Excellent Customer Service”

This was maybe the best hotel experience I’ve encountered. The customer service was beyond anything I could have expected. I was on crutches and they offered a wheel chair, upgraded our room, and the chef personally picked out my breakfast. The room was so nice and the food delicious! The mall is connected and was perfect for getting dinner. I will always look to stay here going forward!

Reviewed December 03, 2023

Dear Tammy, Thank you for sharing a fantastic review of your stay at Four Points by Sheraton Surabaya, Pakuwon Indah. We are delighted that you had a great experience and discovered the joys of our property. I would share your kind words with our team here and believe they would be very proud to know that their effort reached your expectation. We all look forward to welcoming you on your next stay at Four Points by Sheraton Surabaya, Pakuwon Indah. Best Regards, Four Points by Sheraton Surabaya, Pakuwon Indah's team

Responded December 04, 2023
Four Points by Sheraton Surabaya, Pakuwon Indah
10.0
Exceptional
Novilia from Singapore
Family with young children
Guest room, 2 Twin
Stayed 3 nights in February 2024

Best value for money hotel in Sby”

Convenient, direct access to the the largest mall in Surabaya. Rooms are very clean, great gym, and friendly staff. Fully recommended.

Reviewed June 05, 2024

Dear Ms. Novilia, Thank you for sharing an awesome review of your stay at Four Points by Sheraton Surabaya, Pakuwon Indah. We are delighted that you had a great experience and discovered the joys of our property. I would share your kind words with our team here regarding your wonderful stay experience and believe they would be very proud to know that their effort reached your expectation. We all look forward to welcoming you on your next stay at Four Points by Sheraton Surabaya, Pakuwon Indah. Best Regards, Four Points by Sheraton Surabaya, Pakuwon Indah's team

Responded June 07, 2024
Four Points by Sheraton Surabaya, Pakuwon Indah
10.0
Exceptional
Suk from Singapore
Couple
Guest Room, 1 King
Stayed 2 nights in May 2024

Great hotel”

I booked this hotel for this years Pokemon event. It is just above the Pakuwon mall which is very convenient. I do not have to travel out to find food, everything is there. The hotel buffet spread is great too. I have also free upgrade to junior suite, really great stay.

Reviewed May 16, 2024

Dear Mr. Suk, Thank you for sharing an awesome review of your stay at Four Points by Sheraton Surabaya, Pakuwon Indah. We are delighted that you had a great experience and discovered the joys of our property. I would share your kind words with our team here regarding your wonderful stay experience and believe they would be very proud to know that their effort reached your expectation. We all look forward to welcoming you on your next stay at Four Points by Sheraton Surabaya, Pakuwon Indah. Best Regards, Four Points by Sheraton Surabaya, Pakuwon Indah's team

Responded May 20, 2024
Four Points by Sheraton Surabaya, Pakuwon Indah
10.0
Exceptional
Joshua from Australia
Family with teens
Guest room, 2 Twin
Stayed 3 nights in May 2024

One of the best places to stay in west Surabaya!”

Four Points by Sheraton Surabaya, Pakuwon Indah was one of the best hotels that I had the pleasure of staying during my stay in Surabaya. From the beginning until the end of my stay, my family and I were consistently greeted with very friendly vibe and services. The hotel room was very clean and very comfortable. My family and I were also had the opportunity to try their breakfast buffet and it was one of the best hotel breakfast buffet that my family and I had the pleasure of eating. The buffet had a great selection of delicious Indonesian food. Every staff was very friendly but I'd like to give a special shout-out to the following people for making our stay become exceptional: - Dika (check-in staff) - Oka (restaurant manager) - Ajib (restaurant staff) - Refaza (restaurant staff) - Lucky (restaurant staff) - Ihram (restaurant staff) - Febri (house keeping) Overall, great place to stay in Surabaya and will definitely come back again when I got the chance.

Reviewed May 10, 2024

Dear Mr. Joshua, Thank you for sharing an awesome review of your stay at Four Points by Sheraton Surabaya, Pakuwon Indah. We are delighted that you had a great experience and discovered the joys of our property. I would share your kind words with our team here regarding your wonderful stay experience, especially for our hotel facilities, selection of breakfast, and best hospitality from our associates, and believe they would be very proud to know that their effort reached your expectation. We all look forward to welcoming you on your next stay at Four Points by Sheraton Surabaya, Pakuwon Indah. Best Regards, Four Points by Sheraton Surabaya, Pakuwon Indah's team

Responded May 13, 2024
Four Points by Sheraton Surabaya, Pakuwon Indah
12345
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