Newly built in 2024
2024
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Awarded as a top choice of Agoda travelers in 2024.

Four Points by Sheraton Bintan, Lagoi Bay

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Gurindam Duabelas Lot B12 Mix S3, Lagoi Bay, Lagoi, Bintan Island, Indonesia, 29154

Highlights

Sparkling clean

Inside city center

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Beach

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

About us

Discover the Four Points by Sheraton Bintan on Lagoi Bay, ideal for two travelers. Enjoy direct beach access, a lively beach club, and a serene tropical pool. Indulge in traditional Indonesian spa treatments and customizable dining options for relaxation and adventure. Lagoi is a coastal paradise on Bintan Island, boasting pristine beaches and lush landscapes. Guests at Four Points by Sheraton Bintan benefit from exclusive access to a stunning swimming pool, private beach, and soothing massage services for ultimate relaxation. Enjoy well-appointed rooms with private balconies, spectacular ocean views, refrigerators, and in-room safes. Just a short stroll away lies Lagoi Bay and Lantern Park, ideal for nature lovers seeking tranquility. This destination perfectly blends leisure and exploration. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Bintan Island every 6 minutes on Agoda.com
Service 9.5
Location 9.2
Cleanliness 9.1
Facilities 9.0

Based on 1,534 verified reviews

Service

9.5

Location

9.2

Cleanliness

9.1

Facilities

9.0

Value for money

9.0

See map

9.2Exceptional

Location rating score

Exceptional location - Inside city center
Parking
FREE
Popular landmarks
Laguna Bintan Golf Club
3.2 km
Ria Bintan Golf Club
4.1 km
Treasure Bay
5.3 km
Grotto Santa Maria
24.2 km
Banyan Tree Temple
24.6 km
Closest landmarks
Plaza Lagoi
270 m
Lagoi Bay Lantern Park
340 m
Lagoi Bay
390 m
Bintan Island Elephant Park
920 m
Pasar Oleh Oleh Market
1.5 km

Good to know

Value for money9.0
Location rating9.2
Nearest airportHang Nadim Airport (BTH)
Distance to airport28.7 km

Rooms available at Four Points by Sheraton Bintan, Lagoi Bay

One-Bedroom Ocean View Villa
...
  • Room size: 300 m²/3229 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Ocean Suite King, Deluxe Suite, 1 King, Ocean view, Balcony
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  • Room size: 75 m²/807 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Ocean Front Villa, 1 Bedroom Villa, 1 King, Oceanfront
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  • Room size: 300 m²/3229 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Ocean King, Guest room, 1 King, Ocean view, Balcony
...
  • Room size: 35 m²/377 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Deluxe Pool King, Guest room, 1 King, Pool view, Balcony
...
  • Room size: 35 m²/377 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe Garden King, Garden, 1 King, Garden view, Balcony
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  • Room size: 35 m²/377 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Cabana, Suite, 1 King, Ocean view, Terrace
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  • Room size: 90 m²/969 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Executive Suite, 1 King, Ocean view, Balcony
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  • Room size: 130 m²/1399 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Cabana Ocean King, Guest room, 1 King, Ocean view, Terrace
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  • Room size: 50 m²/538 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Ocean Front Villa, 1 Bedroom Villa, 1 King, Oceanfront
...
  • Room size: 300 m²/3229 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
More about Four Points by Sheraton Bintan, Lagoi Bay

More about Four Points by Sheraton Bintan, Lagoi Bay

Experience Luxury and Comfort at Four Points by Sheraton Bintan, Lagoi Bay

Nestled in the scenic beauty of Bintan Island's Lagoi Bay, the Four Points by Sheraton Bintan offers a perfect blend of modern elegance and warm Indonesian hospitality. Opened in 2024, this contemporary hotel provides guests with a fresh and inviting atmosphere just a 60-minute drive from the airport, making it an ideal choice for both leisure and business travelers seeking convenience and comfort. Guests can enjoy flexible check-in and check-out times, with check-in available from 3:00 PM and check-out until 12:00 PM, ensuring a relaxed and stress-free experience. The hotel warmly welcomes families, allowing children aged 3 to 11 to stay free of charge, making it an excellent destination for family vacations. Whether you're here to unwind on pristine beaches or explore the vibrant local culture, Four Points by Sheraton Bintan promises a memorable stay in this tropical paradise.

Relaxation and Leisure at Four Points by Sheraton Bintan, Lagoi Bay

Discover a sanctuary of relaxation and entertainment at Four Points by Sheraton Bintan, Lagoi Bay. Unwind with a soothing massage or indulge in luxurious spa treatments designed to rejuvenate your body and mind amidst a tranquil setting. For those seeking a more casual experience, our inviting bar offers a perfect spot to enjoy refreshing drinks and socialize in a vibrant yet relaxing atmosphere. Surround yourself with the lush beauty of our beautifully maintained garden, providing a peaceful oasis where you can stroll, reflect, or simply enjoy the natural scenery. Whether you're seeking pampering, socializing, or peaceful outdoor moments, our entertainment facilities are crafted to enhance your stay and create unforgettable memories on Bintan Island.

Premier Sports Facilities at Four Points by Sheraton Bintan, Lagoi Bay

Experience a vibrant and active stay at Four Points by Sheraton Bintan, Lagoi Bay, where your fitness and leisure needs are seamlessly catered to. Guests can enjoy our state-of-the-art 24-hour fitness center, fully equipped with modern exercise machines to keep your workout routine on track at any time of day. For a refreshing outdoor workout, take advantage of our free fitness center, designed to inspire and energize you amidst a serene natural setting. Beyond the gym, indulge in the stunning outdoor pool, perfect for relaxing laps or leisurely dips under the sun. The pristine beach nearby offers the ideal backdrop for beach volleyball, jogging along the shoreline, or simply unwinding with a scenic view. Whether you're seeking active pursuits or tranquil moments by the water, Four Points by Sheraton Bintan provides a comprehensive sports and fitness experience to enhance your stay.

Convenience Facilities at Four Points by Sheraton Bintan, Lagoi Bay

Experience seamless comfort and convenience during your stay at Four Points by Sheraton Bintan, Lagoi Bay, where a range of thoughtful facilities are at your fingertips. Enjoy the ultimate convenience of 24-hour room service, allowing you to indulge in delicious meals and refreshments anytime you desire. For added ease, the hotel offers laundry services and secure safety deposit boxes to keep your belongings safe and fresh throughout your visit. Stay connected effortlessly with complimentary Wi-Fi available in all rooms and public areas, ensuring you can browse, work, or share your experiences without interruption. The hotel also provides a dedicated concierge service to assist with your needs, along with luggage storage to help you manage your belongings before check-in or after check-out. Daily housekeeping ensures your room remains tidy and comfortable, so you can relax and unwind without a worry. Whether you're here for business or leisure, these convenient facilities are designed to enhance your stay, making it as enjoyable and hassle-free as possible.

Convenient Transportation Options at Four Points by Sheraton Bintan, Lagoi Bay

Guests staying at Four Points by Sheraton Bintan, Lagoi Bay, enjoy a range of seamless transportation facilities designed for comfort and convenience. The hotel offers reliable airport transfer services, ensuring a smooth journey from the airport to your luxurious retreat. For those arriving by car, valet parking and a dedicated onsite car park are available, providing easy access and peace of mind during your stay. Additionally, guests can take advantage of the free-of-charge car park, making it effortless to explore the beautiful surroundings at your own pace.

Comfort and Convenience in Every Room at Four Points by Sheraton Bintan, Lagoi Bay

Experience a blend of comfort and modern amenities in the thoughtfully designed rooms at Four Points by Sheraton Bintan, Lagoi Bay. Each room is equipped with a reliable satellite and cable TV, offering a wide selection of entertainment options to unwind after a day of exploring Bintan Island. For added convenience, guests can enjoy complimentary tea, perfect for a relaxing start to the morning or a cozy evening in. To ensure your stay is as comfortable as possible, the rooms also feature a hair dryer, making it easy to get ready for the day or evening outings. Whether you're here for leisure or business, the well-appointed facilities in each room are designed to provide a seamless and enjoyable experience, allowing you to unwind and recharge in style during your stay.

Exceptional Dining Experience at Four Points by Sheraton Bintan, Lagoi Bay

Indulge in a variety of culinary delights at Four Points by Sheraton Bintan, Lagoi Bay, where dining is designed to satisfy every craving. Guests can enjoy the convenience of 24-hour room service, allowing you to savor delicious meals and beverages in the comfort of your own room at any hour. The on-site halal restaurant offers a welcoming atmosphere with a diverse menu that caters to various tastes, ensuring a memorable dining experience for all guests. For a more social and lively setting, the hotel features a stylish coffee shop and a dedicated restaurant, perfect for breakfast, lunch, or dinner. Additionally, outdoor BBQ facilities are available for those who wish to enjoy a flavorful grilling experience amidst the beautiful surroundings. With daily housekeeping to keep your space pristine and well-maintained, every aspect of your dining experience at Four Points by Sheraton Bintan is crafted for comfort, convenience, and culinary satisfaction.

Discover Luxurious Room Offerings at Four Points by Sheraton Bintan, Lagoi Bay

At Four Points by Sheraton Bintan, Lagoi Bay, guests are invited to indulge in a variety of elegantly designed room options that cater to every preference and occasion. The Deluxe King and Deluxe Guest Rooms are perfect for those seeking a serene retreat, featuring stunning garden, pool, or ocean views from their private balconies. Each room, whether it boasts a King bed or two Twin beds, offers a cozy yet spacious layout of 35 square meters, ensuring a comfortable stay amidst the natural beauty of Bintan Island. For those looking to elevate their experience, the Cabana rooms provide a luxurious touch with 50 square meters of space, complete with a terrace that overlooks either the pool or the ocean. The Suites, ranging from 75 to 130 square meters, offer expansive living areas and breathtaking views, making them ideal for a romantic getaway or a family vacation. For the ultimate in privacy and luxury, the Garden View, Ocean View, and Ocean Front Villas, each with their own private pools and terraces, promise an unforgettable escape in a stunning natural setting. Booking your stay at Four Points by Sheraton Bintan through Agoda ensures you not only secure the best prices available but also enjoy a seamless and hassle-free booking experience. With just a few clicks, you can lock in your dream room and start planning your idyllic getaway, knowing that Agoda’s commitment to customer satisfaction will support you every step of the way.

Discover the Enchantment of Lagoi, Bintan Island

Nestled on the stunning shores of Bintan Island, Lagoi is a captivating destination that beautifully blends natural beauty with cultural richness. Framed by pristine white sandy beaches and crystal-clear turquoise waters, this idyllic area is perfect for those seeking relaxation and adventure alike. Visitors can bask in the sun, indulge in water sports, or explore the vibrant marine life through snorkeling and diving excursions. The area is also home to lush greenery and scenic landscapes, providing the perfect backdrop for leisurely strolls or invigorating hikes. Beyond its breathtaking beaches, Lagoi offers a glimpse into the local culture and heritage of Indonesia. The nearby Lagoi Bay is a hub of activity, featuring charming shops, delightful eateries, and local markets where visitors can savor authentic Indonesian cuisine and shop for unique souvenirs. For those interested in history and tradition, the region is dotted with cultural landmarks and temples that tell the story of the island's rich past. Whether you're looking to unwind in a tropical paradise or immerse yourself in the local culture, Lagoi promises an unforgettable experience that will leave you longing to return.

Traveling from Nearby Airports to Four Points by Sheraton Bintan, Lagoi Bay

Reaching Four Points by Sheraton Bintan, Lagoi Bay is a seamless experience, especially for travelers arriving via the nearest airport, Raja Haji Fisabilillah International Airport (TNJ) located in Tanjung Pinang. Upon landing at this airport, you have a couple of convenient options to get to the resort. The most straightforward way is to hire a taxi or arrange for a private transfer, which typically takes about an hour to cover the approximately 50 kilometers to Lagoi Bay. The scenic drive will take you through lush landscapes and charming local villages, setting the tone for your relaxing getaway. Alternatively, if you prefer a more adventurous route, you can take a ferry from Tanjung Pinang to Lagoi, which offers stunning views of the surrounding waters and is a delightful experience for those who enjoy the sea breeze. For those flying into Singapore, the journey is equally accessible. You can take a ferry from Tanah Merah Ferry Terminal directly to Bintan Island, with the ferry ride lasting around 45 minutes. Once you arrive at the Lagoi Ferry Terminal, you can easily catch a taxi or arrange for a shuttle service to Four Points by Sheraton Bintan, which is just a short drive away. The combination of a ferry ride and the picturesque drive to the resort not only makes your travel enjoyable but also immerses you in the natural beauty of Bintan Island right from the start. Whether you choose to travel from Tanjung Pinang or Singapore, the journey to Four Points by Sheraton Bintan, Lagoi Bay promises to be a memorable part of your vacation experience.

Explore the Enchanting Surroundings of Four Points by Sheraton Bintan, Lagoi Bay

Nestled in the picturesque Lagoi Bay, Four Points by Sheraton Bintan serves as an ideal gateway to a wealth of attractions that promise unforgettable experiences. Just a stone's throw away lies the stunning Treasure Bay, where you can immerse yourself in a world of leisure and adventure. This vibrant destination boasts the largest man-made lagoon in Asia, offering a myriad of water activities, from paddleboarding to jet skiing, all surrounded by lush tropical landscapes. For golf enthusiasts, the nearby Ria Bintan Golf Club and Laguna Bintan Golf Club present two exceptional courses that blend challenging play with breathtaking views of the coastline and verdant hills. For those seeking relaxation and scenic beauty, Lagoi Beach and Nirwana Beach Club are perfect spots to unwind under the sun, with soft sands and crystal-clear waters inviting you to take a dip or simply bask in the serene atmosphere. The Canopi, located nearby, offers unique glamping experiences and thrilling water sports, while the enchanting Lagoi Bay Lantern Park lights up the evenings with its charming displays, creating a magical ambiance. Don't miss out on the Crystal Lagoon, where you can enjoy a refreshing swim or simply revel in the picturesque surroundings. With so many attractions at your doorstep, Four Points by Sheraton Bintan, Lagoi Bay is a haven for adventure seekers and relaxation lovers alike.





Culinary Delights Surrounding Four Points by Sheraton Bintan, Lagoi Bay

Indulge your taste buds in the diverse culinary scene surrounding Four Points by Sheraton Bintan, Lagoi Bay. Just a short stroll away, The Kelong Seafood Restaurant offers an authentic dining experience with freshly caught seafood, served right over the water, allowing you to savor the flavors of the ocean while enjoying breathtaking views. For a taste of Thailand, Baan Aarya Restaurant presents a delightful array of traditional Thai dishes, ensuring a vibrant and aromatic culinary journey. If you’re in the mood for a casual bite, Pujasera Lagoi is a bustling food court featuring a variety of local delicacies, perfect for sampling the island's unique flavors. Warung Yeah! serves up hearty Indonesian fare in a cozy setting, making it a great spot for a relaxed meal. For those craving more seafood, Kelong Seafood Restaurant Nirwana Gardens is a must-visit, renowned for its exquisite dishes and serene ambiance. Don’t miss Sung Bakery & Cake, where you can indulge in freshly baked pastries and delightful cakes. For a taste of home-style Indonesian cooking, Warung Makan Merah Putih (Ayam Kampung) specializes in traditional dishes that will leave you feeling satisfied. Treetops offers a unique blend of local and international cuisine in a stunning garden setting, while Waroeng Lesehan Serayu provides an authentic experience with its rustic charm and delicious offerings. Finally, for a flavorful twist, Prata Halim Asli India serves up delectable Indian-style flatbreads that are perfect for a quick snack or a fulfilling meal. With such a variety of dining options, your culinary adventure in Bintan will be nothing short of extraordinary.

Shopping Delights Near Four Points by Sheraton Bintan, Lagoi Bay

Just a stone's throw away from Four Points by Sheraton Bintan, Lagoi Bay, you'll discover the vibrant shopping scene that Bintan Island has to offer. Plaza Lagoi is a must-visit destination, featuring a delightful array of shops where you can find everything from trendy fashion to unique local handicrafts. Stroll through its inviting spaces, and immerse yourself in the local culture as you explore the various boutiques and eateries. Additionally, don't miss the Pasar Oleh Oleh Market, a bustling hub where you can pick up authentic souvenirs and traditional snacks to bring home. This lively market is perfect for those looking to experience the local flair and indulge in the rich flavors of Indonesian cuisine. Together, these shopping landmarks provide a perfect blend of leisure and cultural exploration, making your stay at Four Points by Sheraton Bintan even more memorable.

Experience Luxury at Four Points by Sheraton Bintan, Lagoi Bay: A Worthwhile Investment for Your Stay

When it comes to finding the perfect getaway on Bintan Island, Four Points by Sheraton Bintan, Lagoi Bay stands out not only for its stunning beachfront location but also for its exceptional accommodations. With an average room price ranging from $151 to $200, this hotel offers a blend of comfort, style, and modern amenities that make it a worthy investment for travelers seeking an elevated experience. Guests can indulge in spacious rooms, breathtaking views, and top-notch facilities, all designed to make your stay unforgettable. In comparison, the average price of a hotel room in Bintan Island hovers around $76 to $100, which may suit budget-conscious travelers looking for basic accommodations. However, choosing Four Points by Sheraton Bintan means opting for a higher standard of hospitality and luxury that truly enhances your vacation. With its prime location on Lagoi Bay, guests can enjoy not only the beautiful surroundings but also unparalleled service, making the additional cost a small price to pay for an extraordinary escape.





Exceptional Experience at Four Points by Sheraton Bintan, Lagoi Bay

Nestled in the stunning Lagoi Bay on Bintan Island, Four Points by Sheraton Bintan has garnered an impressive overall rating of 9.0, showcasing its commitment to providing a remarkable stay for every guest. The hotel excels in delivering outstanding value, with a rating of 8.9, ensuring that visitors enjoy top-notch amenities and services without breaking the bank. Guests are particularly impressed by the pristine cleanliness of the facilities, which boasts a score of 9.1, creating a welcoming and comfortable atmosphere that enhances the overall experience. Location is key, and Four Points by Sheraton Bintan shines with a remarkable score of 9.1, placing visitors in close proximity to breathtaking beaches and local attractions. This prime setting allows guests to easily explore the natural beauty and cultural richness of Bintan Island. However, it is the exceptional staff performance that truly sets this hotel apart, earning an outstanding rating of 9.4. The attentive and friendly team goes above and beyond to ensure that every guest feels valued and well-cared for, making each stay at Four Points by Sheraton Bintan a memorable one.

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Amenities and facilities

Exceptional9.0

Facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Facilities for disabled guests
  • On-site accessible self parking
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Gym/fitness
  • Massage
  • On-site entertainment
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Dining, drinking, and snacking
  • Alcohol
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast service
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Happy hour
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Smoking area unavailable
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids cutlery
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Proposal spot
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Closet
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Slippers

Location

Jalan Gurindam Duabelas Lot B12 Mix S3, Lagoi Bay, Lagoi, Bintan Island, Indonesia, 29154

Exceptional9.2

Location

Airports
  • Hang Nadim Airport (BTH)
    28.7 km
  • Raja Haji Fisabilillah Airport (TNJ)
    33.4 km
Cash withdrawal
  • ATM
    430 m

What's nearby

Popular landmarks
  • Laguna Bintan Golf Club
    3.2 km
  • Ria Bintan Golf Club
    4.1 km
  • Treasure Bay
    5.3 km
  • Grotto Santa Maria
    24.2 km
  • Banyan Tree Temple
    24.6 km
  • Penyengat Island
    28.2 km
  • Avalokitesvara Graha Temple
    30.3 km
  • Trikora Beach
    33.8 km
  • 500 Lohan Temple
    35.8 km
  • White Sands Island
    36.7 km
Nearby landmarks
  • Plaza Lagoi
    270 m
  • Lagoi Bay Lantern Park
    340 m
  • Lagoi Bay
    390 m
  • Bintan Island Elephant Park
    920 m
  • Pasar Oleh Oleh Market
    1.5 km
  • Kampung Baru Beach
    2.3 km
  • Angsana Bintan Beach
    2.5 km
  • Laguna Bintan Golf Club
    3.2 km
  • Ria Bintan Golf Club
    4.1 km
  • Club Med Bintan Island Beach
    4.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)0 IDR
The property
  • Year property opened2024
  • Number of floors6
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
  • Number of bars/lounges2
Parking
  • Daily parking fee0 IDR

Reviews of Four Points by Sheraton Bintan, Lagoi Bay from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 8.4
  • 9.2

Most recent

  • Service score 9.5 out of 10 and is a high score in Bintan Island
    Service9.5
  • Location score 9.2 out of 10 and is a high score in Bintan Island
    Location9.2
  • Cleanliness score 9.1 out of 10 and is a high score in Bintan Island
    Cleanliness9.1
  • Facilities score 9 out of 10 and is a high score in Bintan Island
    Facilities9.0
  • Value for money score 9 out of 10 and is a high score in Bintan Island
    Value for money9.0
High score for Bintan Island

Rating

9+ Exceptional (181)
8-9 Excellent (35)
7-8 Very Good (30)
6-7 Good (7)
<6 Below Expectation (10)
Guest Type
Room Type
Language
Showing 263 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Hazirah from Singapore
    Group
    Cabana Ocean King, Guest room, 1 King, Ocean view, Terrace
    Stayed 3 nights in August 2025

    “Perfect getaway”

    We were super impressed with the hospitality and service provided by the staff at Four points sheraton. Staff are very friendly and approachable. Big kudos to the staff at the Rempah kitchen. Head chef went the extra mile to greet every guest during the breakfast buffet. We were there for 4d3n and the head chef greeted and chatted with us every morning. The other staff at the restaurant were also very attentive to our needs when we had our breakfast and dinner there. There were many selections during breakfast buffet, and their menu change daily. You will be spoilt for choice. Our room were quite near to the front desk and facing the pool and sea. Despite the noise and celebration chaos outside, we were not affected as the room is sound proof which are very much appreciated. We came during NDP week as such we manage to catch the fireworks and celebration they had in the hotel. Hotel provide free shuttle bus service to and fro from the BBT ferry terminal during check in and check out. Its about a 10 mins drive away. There is a whatsapp service which we can use to enquire on anything during your stay. If not, u can also use their telephone service in the hotel room for room service. TV is equipped with screensharing function which is a plus point. The hotel is like a 5 mins walk from Lagoi Bay, where there are several shops u can dine/shop at, eg Warung Yeah, Yeah mart, etc. There is also a watersport activity booth beside the hotel near to the beach area. Unsatisfactory experience: - The same female staff on duty at front desk rejected our request twice (different type of request on two diff occasions). However when we request again with another staff, they were able to accomodate to our request. We understand that its a full house due to busy weekend, but it make us wonder if the female staff is just too lazy to follow up on our request. - Cleaning staff did not top up water bottles and towels after cleaning the room. We had to call in seperately to call for it. Not really a big issue for us. Just wanted to feedback on this. - On one occasion, a cleaning staff open the door without our permission to deliver something as we were out at the balcony and did not hear the doorbell. It was our mistake but luckilly the staff did not enter the room and just waited at the doorway. It still gave us a shocked though, esp for hijabi guests. Overall, it was a satisfactory and pleasant stay, we will def come back next time despite a few hiccups. Thank you!

    Reviewed August 13, 2025

    Dear Hazirah, Warmest greetings from Four Points by Sheraton Bintan, Lagoi Bay. Thank you very much for sharing your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your time here and were pleased with our service. At the same time, please accept our sincere apologies for the inconvenience you experienced. Rest assured, your comments have been shared with our team for review and improvement so that we can better meet our guests’ expectations in the future. Thank you once again for sharing your experience. We truly look forward to welcoming you back and ensuring your next visit is even more pleasant than the last. Best regards, Management

    Responded August 15, 2025
    Four Points by Sheraton Bintan, Lagoi Bay
  2. 10.0
    Exceptional
    Siva from Singapore
    Couple
    Deluxe Pool King, Guest room, 1 King, Pool view, Balcony
    Stayed 2 nights in March 2025

    “A Tropical Paradise Found: My Unforgettable Stay at 4 Points by Sheraton Lagoi Bay”

    From the moment I stepped into the welcoming lobby of the 4 Points by Sheraton Lagoi Bay, I knew I was in for something special. My recent stay was nothing short of exceptional, a true testament to the hotel's dedication to providing a memorable and relaxing experience. Impeccable Service: The staff at the 4 Points by Sheraton Lagoi Bay are the heart and soul of this remarkable hotel. Every interaction, from check-in to check-out, was met with genuine warmth and professionalism. Their attentiveness and willingness to go the extra mile truly set them apart. Whether it was offering helpful local tips, ensuring my room was perfectly maintained, or serving delicious meals with a smile, their service was consistently outstanding. Luxurious Comfort: My room was a haven of tranquility, beautifully designed with modern amenities and a soothing color palette. The comfortable bed ensured a restful night's sleep, and the stunning views of the surrounding bay were simply breathtaking. The room was spotlessly clean, and the thoughtful touches, like the well-stocked refreshment center, added to the overall sense of luxury. Culinary Delights: The dining experience at the 4 Points by Sheraton Lagoi Bay was a culinary journey. The diverse menu offered a wide range of delectable options, from local Indonesian specialties to international favorites. Each dish was prepared with fresh, high-quality ingredients and presented with artistic flair. The breakfast buffet was a feast for the senses, and the poolside dining was a delightful way to enjoy the tropical ambiance. Unparalleled Amenities: The hotel's facilities are truly world-class. The sparkling swimming pool, surrounded by lush greenery, provided the perfect spot to unwind and soak up the sun. The fitness center was well-equipped, catering to all my workout needs. The access to the Lagoi Bay area itself was a major plus, allowing for walks on the beach, and exploration of local shops. The Perfect Location: Lagoi Bay's serene and picturesque setting is the ideal backdrop for a relaxing getaway. The 4 Points by Sheraton perfectly captures the essence of this tropical paradise, offering a peaceful retreat while still being conveniently located near various attractions. The stunning sunsets over the bay were a highlight of my stay. Overall: My stay at the 4 Points by Sheraton Lagoi Bay exceeded all expectations. The combination of impeccable service, luxurious comfort, delicious dining, and unparalleled amenities created an unforgettable experience. I wholeheartedly recommend this hotel to anyone seeking a truly exceptional getaway. It's a place where you can truly relax, rejuvenate, and create lasting memories. Thank you to the entire team for making my stay so wonderful. I can't wait to return!

    Reviewed March 13, 2025

    Dear Siva, Warmest Greeting from Four Points by Sheraton Bintan, Lagoi Bay Thank you very much for your feedback regarding your stay at Four Points by Sheraton Bintan, Lagoi Bay. We are happy to hear that you enjoy your stay with us and pleased with our service. We are sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. We look forward to welcoming you soon Best Regards, Management

    Responded March 17, 2025
    Four Points by Sheraton Bintan, Lagoi Bay
  3. 10.0
    Exceptional
    Shantanu from Singapore
    Family with young children
    Deluxe Ocean Twin, Guest room, 2 Twin, Ocean view, Balcony
    Stayed 3 nights in June 2025

    “Exceptional stay”

    Exceptional Service from the staff, leaving us planning the next time we're visiting Booked this trip for my wife's birthday because of the close proximity of the beach bordering the property. Beach was clean and private. Got an upgrade to beach villa from room which was definitely a pleasant surprise. Getting to the property There was a free shuttle from the ferry terminal directly to the hotel. They also requested to know the time of our ferry back so they can plan for shuttle back later on. Check In Check in was fairly smooth, . Special for welcoming us to the property. Food Requested food recommendations from Rempah Restaurant's Pak Putra. Hit the mark on all the recommendation. Very impressed with the service level, especially from him, Pak Dika & Chef Joe. Never once did the service level dropped for me and my wife when we dined there. Chef Joe came out to check on us for dinner and promised to serve us fruits . Grateful for the multiple complimentary drinks/dessert during the dinner session. personally served us a special Omelette on our last day ,Service staff frequently checked in on us, on the food and on our rooms. Birthday Celebration Made last minute request and staff did an exceptional job with a cake in the restaurant . Thank you to Sonia, Kaleb, Tata, Putri, Wana and the whole Housekeeping Team Activities The hotel is located within a resort compound and at the time of our visit, the nearby Plaza Lagoi were still half empty and any activities would require you to go outside of the compound, which is quite a drive out (Hotel does have taxi services)

    Reviewed June 14, 2025

    Dear Shantanu, Warmest Greeting from Four Points by Sheraton Bintan, Lagoi Bay Thank you very much for your feedback regarding your stay at Four Points by Sheraton Bintan, Lagoi Bay. We are truly honored that you chose to celebrate your wife’s birthday with us and that your experience exceeded expectations from the moment you arrived. We are especially pleased that our team left such a lasting impression through their attentive service and thoughtful gestures. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. We look forward to welcoming you soon Best Regards, Management

    Responded July 07, 2025
    Four Points by Sheraton Bintan, Lagoi Bay
  4. 8.8
    Excellent
    San from Singapore
    Couple
    Deluxe Garden Twin, Garden, 2 Twin, Garden view, Balcony
    Stayed 2 nights in September 2025

    “Chill Vacay at Bintan”

    The hotel shuttle bus picked us from the ferry terminal and it was just a 7mins ride to the hotel. Checked in pretty quickly when we reached. Our room was of decent size and the beds were big and comfy. We booked garden view but there's actually not really a garden so we didn't use the balcony. The room was generally clean but we did see some ants on the table top. The staff were friendly and courteous. Overall we enjoyed our stay.

    Reviewed September 22, 2025
  5. 10.0
    Exceptional
    Aisyah from Singapore
    Family with young children
    Cabana Twin, Pool View, Terrace
    Stayed 3 nights in June 2025

    “Wonderful Stay!”

    We had an amazing stay at Four Points by Sheraton Bintan and couldn’t be happier with the overall experience! From the moment we arrived, the staff and facilities were absolutely immaculate — everything was clean, well-maintained, and welcoming. The food was simply fantastic, with a wide variety of delicious options that kept us looking forward to every meal. Special mention to Fauzi from El Lagoi Beach Club Restaurant, who provided top-notch service and made our dining experience even more enjoyable. Our children had a blast at the Kids Club, which was well-equipped and thoughtfully run. A heartfelt thank you to Ade, who was so kind, attentive, and engaging with the kids — they absolutely adored her! The location is excellent — just 10 minutes from the ferry terminal, and a few steps away from a mini mart and several local restaurants and cafés (though do note they tend to close quite early). It’s super convenient, yet peaceful and scenic. All in all, this was a wonderful family getaway. We left with beautiful memories and are already looking forward to our next visit. Highly recommend for families looking for comfort, good food, and exceptional service!

    Reviewed June 19, 2025

    Dear Aisyah, Warmest Greeting from Four Points by Sheraton Bintan, Lagoi Bay Thank you very much for your feedback regarding your stay at Four Points by Sheraton Bintan, Lagoi Bay. We are happy to hear that you enjoy your stay with us and pleased with our service. We are sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. We look forward to welcoming you soon Best Regards, Management

    Responded July 07, 2025
    Four Points by Sheraton Bintan, Lagoi Bay
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