This property is in high demand!
46 travelers have booked today.
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Stay at Estadia Hotel and experience modern sophistication and traditional Peranakan styles. Enjoy city views, free shuttle rides to heritage sites, unique facilities, delicious dishes, and nearby attractions for a memorable stay. Located in the heart of Malacca City Center, Estadia Hotel is the ideal choice for two travelers looking to immerse themselves in the rich culture and history of Malacca. Enjoy exclusive amenities such as a stylish bar, rejuvenating massage services, and an exquisite restaurant. Modern rooms offer air conditioning, complimentary Wi-Fi, and city views. Nearby attractions include Dataran Pahlawan Melaka Megamall (1.1km) and Jonker Street Night Market (770m) for an unforgettable experience. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Located in heart of Malacca
Check-in [24-hour]
Airport transfer
Great Breakfast
Front desk [24-hour]
Airport transfer
Car park
Free Wi-Fi in all rooms!
Fitness center
Spa
Luggage storage
Check-in/out [private]
46 travelers have booked today.
Location rating score
Value for money | 8.3 |
Distance to city center | 0.01 km |
Location rating | 8.9 |
Nearest airport | Malacca International Airport (MKZ) |
Distance to airport | 8.7 km |
Does Estadia Hotel have bars on-site?
Enjoy your holiday vacation the best way with a beverage in your hand at Estadia Hotel's bar readily available right in front of your doorstep for when you need a drink or two.
Does Estadia Hotel offer laundry services?
Yes! Estadia Hotel offers laundry service at your grasp for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.
What bars are nearby Estadia Hotel?
While remaining at Estadia Hotel, indulge in your evening or night out at Voyager Travellers Lounge to get the most out of your nightlife.
How many rooms does Estadia Hotel have?
Estadia Hotel has a total of 196 rooms.
At what time of the year is Estadia Hotel most popular?
Estadia Hotel's most popular month where verified guests travelers have stayed the most is in October.
In which languages can Estadia Hotel's staff members communicate?
Estadia Hotel can communicate in 6 languages and supports widely used languages such as English and Mandarin Chinese for guest visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What do past guests love most about Estadia Hotel?
Verified guests that stayed at Estadia Hotel have given this property a rating of 8.849 for its exceptional location as the main highlight for their stay.
What is the average rating that past Business travelers' have given to Estadia Hotel?
Verified business travelers that have stayed at this property have given Estadia Hotel an average rating of 8.2. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Group travelers have given to Estadia Hotel?
Verified group travelers that have stayed at this property have given Estadia Hotel an average rating of 8.4. You can find more specific customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.
What is the nearest train, metro, or bus station to Estadia Hotel?
The closest train, metro, or bus station is Hang Tuah Monorail Station, 1450.36 m away from Estadia Hotel.
Is breakfast offered at Estadia Hotel?
Wake up to a great buffet breakfast at Estadia Hotel. Travelers can enjoy breakfast offered with an additional charge of 15 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.
Experience Luxury and Convenience at Estadia Hotel in Malacca
Welcome to Estadia Hotel, a luxurious 4-star hotel located in the heart of Malacca, Malaysia. With its prime location just 0.01 km from the city center, this hotel offers a perfect blend of comfort, convenience, and elegance. Whether you're visiting for business or leisure, Estadia Hotel is the ideal choice for a memorable stay.
Upon arrival, you'll be greeted by a warm and friendly staff ready to assist you with your needs. Check-in begins at 03:00 PM, allowing you to settle in and start exploring the vibrant city of Malacca at your own pace. The hotel, built in 2015 and last renovated in the same year, boasts a modern and stylish design that exudes sophistication.
Estadia Hotel offers a total of 196 well-appointed rooms, each designed with your comfort in mind. From cozy standard rooms to spacious suites, every accommodation option is tastefully decorated and equipped with modern amenities. Whether you're traveling alone, with a partner, or with your family, you'll find the perfect room to suit your needs and preferences. The hotel also provides a child-friendly environment, allowing children between the ages of 6 to 11 to stay free of charge, making it an excellent choice for families.
Endless Entertainment at Estadia Hotel
Estadia Hotel in Malacca, Malaysia, is a haven for entertainment enthusiasts. With a multitude of entertainment facilities, guests are guaranteed a delightful and unforgettable stay. The hotel boasts a variety of shops, where guests can indulge in some retail therapy and find unique souvenirs to take back home. The bar at Estadia Hotel is the perfect place to unwind and socialize, offering a wide selection of refreshing beverages and a cozy ambiance. For those seeking relaxation, the hotel offers massage and spa services, where skilled therapists will pamper guests with rejuvenating treatments. The hotel's lush garden provides a tranquil escape, allowing guests to connect with nature and enjoy some peaceful moments. Additionally, there is a gift/souvenir shop on-site, where guests can find charming mementos to commemorate their stay. Estadia Hotel is truly a haven for entertainment and relaxation.
Convenience Facilities at Estadia Hotel
Estadia Hotel in Malacca, Malaysia offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. From the moment you arrive, you will be greeted by a dedicated concierge who is ready to assist you with any requests or inquiries you may have. The hotel also provides express check-in/check-out services, allowing you to save valuable time and start enjoying your stay right away.
For those who prefer to have their laundry taken care of, Estadia Hotel offers both laundry and dry cleaning services. This means you can pack light and have your clothes cleaned and pressed during your stay. Additionally, daily housekeeping ensures that your room is always kept neat and tidy.
To ensure the safety and security of your valuables, the hotel provides safety deposit boxes where you can store your belongings with peace of mind. For guests who require luggage storage, the hotel offers this service as well, allowing you to explore the city without the burden of carrying your bags.
Whether you need to stay connected for work or leisure, Estadia Hotel has you covered with free Wi-Fi available in all rooms and public areas. This means you can easily stay connected with friends and family or catch up on work emails from the comfort of your room or while enjoying the hotel's common areas.
For guests who smoke, Estadia Hotel has a designated smoking area where you can indulge in your habit without inconveniencing others.
With its array of convenience facilities, Estadia Hotel ensures that your stay in Malacca is not only comfortable but also convenient, allowing you to make the most of your time in this vibrant city.
Convenient Transport Facilities at Estadia Hotel
At Estadia Hotel, we understand the importance of convenient transport options for our guests. Whether you are arriving by air or exploring the city by car, we have you covered. Our hotel offers airport transfer services, ensuring a hassle-free journey from the airport to our doorstep. For those who prefer to drive, we provide a car park onsite, allowing you to park your vehicle securely throughout your stay. Additionally, we offer car hire services, giving you the freedom to explore Malacca at your own pace. If you prefer to leave the driving to someone else, our taxi service is readily available, making it easy to navigate the city. Best of all, our car park is free of charge, providing you with peace of mind and added convenience. At Estadia Hotel, we strive to make your transportation experience as seamless as possible, allowing you to focus on enjoying your stay in beautiful Malacca.
Indulge in Culinary Delights at Estadia Hotel
At Estadia Hotel, we understand that dining is an essential part of any memorable stay. That's why we offer an array of dining facilities to cater to all your gastronomic desires. Whether you prefer a sit-down meal at our elegant restaurant, the convenience of room service, or the comfort of enjoying breakfast in bed, we have you covered.
Start your day off right with our delectable breakfast buffet. Served in our charming restaurant, you'll be treated to a wide selection of local and international dishes, freshly baked pastries, and aromatic coffee. Delight in the vibrant flavors of Malaysia or opt for familiar favorites - the choice is yours.
For those who prefer the privacy and comfort of their room, our room service is available round the clock. Indulge in a variety of mouthwatering dishes, expertly prepared by our talented chefs. Whether you're craving a hearty meal or a light snack, our extensive menu has something to satisfy every palate. With prompt and efficient service, you can enjoy a delicious meal without leaving the comfort of your room.
Rest assured that your dining experience at Estadia Hotel will be complemented by our impeccable daily housekeeping service. Our dedicated team ensures that your dining areas are kept clean and tidy, allowing you to fully enjoy your meals in a pristine environment. So why wait? Book your stay at Estadia Hotel and embark on a culinary journey like no other.
Luxurious and Spacious Rooms at Estadia Hotel
Estadia Hotel in Malacca offers a range of exquisite rooms that are designed to provide utmost comfort and relaxation. From the cozy Deluxe Room with 2 Single Beds to the expansive Deluxe Suite with 1 Double Bed and 2 Single Beds, there is a perfect room for every traveler's needs. Families will love the spacious Family Suite, which features 1 Single Bed or 1 King Bed and 1 Queen Bed, providing ample space for everyone to unwind. For those seeking a touch of luxury, the Premier Suite offers a generous 66 square meters of space, with the option of 2 Single Beds or 1 Queen Bed.
Booking your stay at Estadia Hotel through Agoda ensures that you get the best prices and a hassle-free experience. Agoda offers competitive rates for all room types at Estadia Hotel, allowing you to enjoy luxurious accommodation without breaking the bank. With Agoda's user-friendly platform, you can easily browse through the room options, compare prices, and make your reservation in just a few clicks. Take advantage of Agoda's seamless booking process to secure your preferred room at Estadia Hotel and embark on a memorable stay in Malacca.
Discover the Vibrant Heart of Malacca at Estadia Hotel
Nestled in the heart of Malacca City Center, Estadia Hotel offers a prime location for exploring the vibrant city of Malacca, Malaysia. This UNESCO World Heritage Site is brimming with rich history, cultural diversity, and a fusion of architectural styles. From the hotel, guests can easily immerse themselves in the city's bustling atmosphere and discover its many attractions.
Step outside the hotel, and you'll find yourself surrounded by an array of historical landmarks, including the iconic St. Paul's Church, A Famosa Fort, and the captivating Dutch Square. Take a leisurely stroll along the famous Jonker Street, lined with charming antique shops, vibrant street art, and mouthwatering local delicacies. For those seeking a deeper understanding of Malacca's history, the Baba & Nyonya Heritage Museum and the Maritime Museum are just a short distance away.
After a day of exploration, retreat to the comfort of Estadia Hotel. With its stylish and contemporary rooms, rooftop pool, and a range of amenities, this hotel provides the perfect base for both leisure and business travelers. Whether you're here to indulge in the local cuisine, soak up the city's rich heritage, or simply relax and unwind, Estadia Hotel offers an unforgettable experience in the heart of Malacca City Center.
Convenient Transportation Options from Nearby Airports to Estadia Hotel in Malacca, Malaysia
Estadia Hotel, located in the heart of Malacca City Center, offers a convenient and comfortable stay for travelers visiting this historic city. To reach the hotel from nearby airports, such as Kuala Lumpur International Airport (KLIA) or Malacca International Airport (MKZ), there are several transportation options available.
If you arrive at KLIA, the most convenient way to reach Estadia Hotel is by taking a direct bus or a taxi. The journey by bus takes around 2.5 to 3 hours, depending on traffic conditions. The buses are comfortable and equipped with air conditioning, making the journey pleasant. Alternatively, you can opt for a taxi, which is a faster option, taking approximately 2 hours. Taxis are readily available at the airport, and the drivers are familiar with the route to Malacca City Center.
For those arriving at Malacca International Airport (MKZ), the hotel is just a short distance away. You can easily take a taxi from the airport, which will take around 20 minutes to reach Estadia Hotel. The taxis are metered, ensuring a fair price for the journey.
Upon reaching Estadia Hotel, guests will be greeted with a warm welcome and a host of amenities to make their stay enjoyable. The hotel offers comfortable rooms, a rooftop swimming pool, a fitness center, and a restaurant serving delicious local and international cuisine. Its central location provides easy access to popular attractions such as Jonker Street, A Famosa Fort, and St. Paul's Church, making it an ideal choice for both leisure and business travelers.
With its convenient transportation options and excellent facilities, Estadia Hotel is the perfect base for exploring the vibrant city of Malacca, Malaysia.
Discover the Rich History and Vibrant Culture of Estadia Hotel's Surrounding Landmarks
Nestled in the heart of Malacca, Estadia Hotel offers a prime location surrounded by a plethora of iconic landmarks and attractions. Immerse yourself in the rich history and vibrant culture of this UNESCO World Heritage Site as you explore the nearby Menara Taming Sari. This towering observation deck provides breathtaking panoramic views of the city, allowing you to take in the beauty of Malacca from a unique perspective.
Step back in time and visit the A Famosa Fort, a majestic fortress that dates back to the 16th century. As you wander through its ancient ruins, you'll be transported to a bygone era and gain insights into the region's colonial past. For a leisurely stroll along the picturesque Malacca River, head to the River Walk. This charming promenade is lined with vibrant cafes, boutique shops, and street art, making it the perfect place to soak up the city's lively atmosphere.
Discover the maritime history of Malacca at the Flora de la Mar Maritime Museum, where you can learn about the Portuguese conquest and the city's importance as a trading hub. Marvel at the stunning architecture of St. Francis Xavier Church and St. Peter's Church, two magnificent religious sites that showcase the fusion of European and Asian influences. For a taste of local heritage, visit Villa Sentosa, a traditional Malay house that offers a glimpse into the customs and traditions of the local community.
Indulge in the unique flavors of Portuguese cuisine at the Portuguese Settlement, a vibrant neighborhood known for its delicious seafood and lively festivals. For a memorable underwater adventure, head to The Shore Oceanarium, where you can explore a diverse range of marine life. Lastly, don't miss the opportunity to immerse yourself in the charm of Kampung Morten, a traditional Malay village that preserves the architectural beauty of the past.
With Estadia Hotel as your base, you'll have easy access to these captivating landmarks and attractions, allowing you to create unforgettable memories during your stay in Malacca.
Convenient Public Transport Stations Near Estadia Hotel
Estadia Hotel in Malacca, Malaysia, offers its guests the convenience of having two public transport stations within close proximity - Hang Jebat Monorail Station and Hang Tuah Monorail Station. These stations provide easy access to various attractions and key destinations in the city, making it a perfect choice for both leisure and business travelers.
Hang Jebat Monorail Station, located just a short walk away from the hotel, offers a seamless connection to popular landmarks like the A'Famosa Fort, St. Paul's Church, and Jonker Street. Travelers can hop on the monorail and explore the rich history and cultural heritage of Malacca with ease. The station is also well-connected to other modes of public transportation, allowing guests to venture further and discover more of what the city has to offer.
Similarly, Hang Tuah Monorail Station, situated in the vicinity of Estadia Hotel, provides convenient access to attractions such as the Maritime Museum, Malacca Sultanate Palace, and the bustling Mahkota Parade Shopping Mall. From here, visitors can easily navigate their way around the city and experience the vibrant local lifestyle. With these two well-connected public transport stations nearby, guests at Estadia Hotel can enjoy the convenience of exploring Malacca's top attractions and landmarks effortlessly.
A Gastronomic Delight at Estadia Hotel
Estadia Hotel in Malacca is surrounded by a plethora of dining options that will satisfy every palate. Just a stone's throw away from the hotel, guests can indulge in a delectable feast at Pak Putra Restaurant, known for its mouthwatering tandoori dishes and flavorful curries. For those seeking a healthier option, Mama Kim Wellness Kitchen Melaka offers a range of nourishing and wholesome meals. Restaurant Ban Lee Siang is a local favorite, serving up authentic Chinese cuisine that will leave you craving for more. If you're in the mood for some spicy and tangy flavors, Asam Pedas Selera Kampung Sdn Bhd is the place to be. The Brew House @ Melaka is a popular watering hole that offers a wide selection of craft beers and delicious pub food. Seafood lovers will be in paradise at Cengkerang Seafood Jumble, where you can savor the freshest catch of the day. For a taste of traditional Nyonya cuisine, head to ATLANTIC NYONYA HQ, where you'll be treated to a gastronomic journey of flavors. Indulge in the famous Keria Antarabangsa Haji Jalil Limbongan, a local delicacy that will satisfy your sweet tooth. For a quick and satisfying meal, Wong Solo @Melaka is the go-to spot, offering a variety of Indonesian dishes. Locahouz is a charming cafe that serves up delicious coffee and pastries, perfect for a leisurely afternoon. With such a diverse range of culinary delights just moments away, Estadia Hotel is the ideal choice for food enthusiasts looking to embark on a gastronomic adventure in Malacca.
Shop Till You Drop at Estadia Hotel’s Surrounding Shopping Landmarks
Estadia Hotel is located in the heart of Malacca, surrounded by a plethora of shopping landmarks to satisfy every shopaholic's desires. Just a stone's throw away is Plaza Hang Tuah, a vibrant shopping complex offering a wide range of fashion boutiques, electronics stores, and local handicraft shops. For those in need of essentials, Teck Ann Pharmacy is conveniently located nearby, ensuring that guests have easy access to any personal care items they may require. Book lovers will be delighted to find MPH Bookstores and Syarikat Buku Thai Kuang within walking distance, offering a vast selection of books, magazines, and stationery. Tuah Walk, a bustling street market, is also nearby, where visitors can immerse themselves in the vibrant local culture and browse through an array of unique souvenirs and handicrafts. For a more extensive shopping experience, Mydin Mall Mitc and The Shore at Malacca River Shopping Mall are just a short drive away, offering a plethora of retail outlets, dining options, and entertainment facilities. Lastly, fashion enthusiasts will be thrilled to discover Mahkota Parade, a popular shopping destination known for its trendy boutiques and international fashion brands. With such a variety of shopping landmarks in the vicinity, guests at Estadia Hotel will have no shortage of retail therapy options to indulge in during their stay.
Affordable Luxury at Estadia Hotel
Experience the perfect blend of luxury and affordability at Estadia Hotel in Malacca, Malaysia. With an average price of just $50 per room, Estadia Hotel offers exceptional value for money compared to the average price of a hotel room in Malacca, which stands at $61. At Estadia Hotel, you can indulge in a comfortable and stylish stay without breaking the bank.
Nestled in the heart of Malacca, Estadia Hotel provides a convenient base for exploring the city's rich history and vibrant culture. Whether you're a budget-conscious traveler or simply looking for great value, Estadia Hotel offers a range of well-appointed rooms and amenities to suit every need. From cozy and modern standard rooms to spacious and luxurious suites, you'll find the perfect accommodation to suit your preferences and budget.
Enjoy the best of both worlds at Estadia Hotel - affordable rates without compromising on quality. Book your stay now and discover why Estadia Hotel is the preferred choice for savvy travelers seeking exceptional value in Malacca.
Fantastic Location and Clean Rooms
Estadia Hotel in Malacca, Malaysia has received rave reviews from its satisfied guests. The hotel's location is highly praised, with many guests mentioning its convenient and central position. Visitors appreciate being close to popular attractions and having easy access to everything the city has to offer. Additionally, guests consistently mention the impeccable cleanliness of the hotel rooms. The housekeeping team at Estadia Hotel ensures that each room is spotless, providing a comfortable and enjoyable stay for all guests.
A Memorable Stay at Estadia Hotel in Malacca
Estadia Hotel in Malacca, Malaysia, has been receiving rave reviews from satisfied guests, and it's easy to see why. With an impressive overall rating of 8.3, this hotel offers an exceptional experience that combines comfort, cleanliness, and great value for money.
One of the standout features of Estadia Hotel is its prime location, which has earned it a remarkable rating of 8.8. Situated in the heart of Malacca, guests have easy access to popular attractions such as Jonker Street, A Famosa Fort, and the vibrant Malacca River. Whether you're a history enthusiast, a shopaholic, or a food lover, this hotel's convenient location ensures that you'll never have to travel far to indulge in the best that Malacca has to offer.
Another highlight of Estadia Hotel is its dedicated and professional staff. With a staff performance rating of 8.3, guests have consistently praised the hotel's friendly and attentive team. From the moment you step into the elegant lobby, you'll be greeted with warm smiles and a genuine desire to make your stay as comfortable as possible. Whether you need assistance with sightseeing recommendations, restaurant reservations, or any other request, the staff at Estadia Hotel will go above and beyond to ensure your needs are met.
In addition to its excellent location and exceptional staff, Estadia Hotel also excels in cleanliness, comfort, and value for money. With ratings of 8.4 for cleanliness and 8.5 for comfort, guests can expect well-maintained rooms that provide a cozy and relaxing atmosphere. The hotel's commitment to cleanliness is evident throughout the property, ensuring that guests feel comfortable and at ease during their stay.
With its impressive overall rating and outstanding ratings in various categories, Estadia Hotel is the perfect choice for travelers seeking a memorable stay in Malacca. Whether you're visiting for business or leisure, this hotel's prime location, attentive staff, and commitment to cleanliness and comfort will exceed your expectations and leave you with unforgettable memories.
Very good7.6
Facilities
Excellent8.9
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Kindly be informed that the exemption of tourism tax on foreign tourist staying at a registered accommodation premise will end on 31st December 2022. Accordingly, the imposition of tourism tax on foreign tourist staying at a registered premise will be re-imposed effective from 1st January 2023.
Provided by verified guests of
Excellent
Show reviews that mention
Airport transfer
Located in heart of Malacca
Free Wi-Fi in all rooms!
Air conditioning
Wonderful Stay at Estadia Hotel Melaka”
We had a great stay at Estadia Hotel Melaka! The location is excellent, conveniently close to popular tourist spots, making it easy to explore the city. The room was clean and comfortable, providing a relaxing space after a day of sightseeing. The breakfast buffet was delicious with a good variety of options to start the day. What stood out the most was the outstanding customer service—the staff were friendly, attentive, and went above and beyond to make our stay enjoyable. Highly recommended for anyone visiting Melaka!
A unique experience with this hotel”
This hotel was great and it being an affiliate hotel to Hatten we had high hopes for it. It did not disappoint from the rooms to the strategic location. However, we realized that the water supply in our room was merely impossible to use as it was yellow in color & dirty but we had no choice since basic necessities needed to be done. This situation has been going on for a long time as we discovered that the water had already corroded the bidet hose. This experience with Estadia was not expected at all as it is a "4 star" hotel we expected more from them. Maintenance should be done regularly to each room regardless of its activity hence the yellow water issue will not happen. We also discovered that the cups in our room were not cleaned. Second, we were not told to verify our parking ticket when checking in, which resulted in us paying the price when going out of the parking lot, a hint of unprofessionalism surfaced but they were kind enough to refund it for us. Overall, speaking from the bottom of our hearts we would still return to this hotel since it was a great experience despite the hiccups we met. The room was spacious, the bed was unbelievable, the staff were very helpful and actively attended us with the issues we told them about, and the air-conditioner was superb.
The Facade Did Not Do Justice ”
We were arrived in the wee hours of the morning having been stuck in traffic driving down from KL. Surprised to see a relative small entrance right at the parking for buses 😅 Despite the distraction, internal deco was really tastefully furnished 👍🏽.. truly appreciate the emphasis on local nyonya culture. Soke of the items like the ‘Bedak Nyonya’ & steel belts reminded me of my late grandma, may her soul rest in peace.. Oh all the staff were excellent. Very friendly and helpful 👍🏽 The room was really comfortable and clean. We certainly had a well rested stay after going through the MotoGP weekend jam.. One area that was not so okay was the longggg walk from the parking 😅.. but okay lah for the cheapest room in the area for the facily 😊
Overall Experience”
POSITIVE EXPERIENCE: 1) Excellent front desk staff (En. Afiq). Good communication skills, polite and helpful! Should consider him a pay raise. 2) Breakfast was amazing! Spoil for choices and the kitchen team were quick to refill the food. 3) Cozy vibe with nice fragrance at the concierge area (LG). 4) Excellent choice of music that suits with the hotel vibe. 5) The water pressure in the bathroom was the highlight for me. It feels so good to take a good shower after a long & hot day outside. 6) Easiest checkout ever! Just leave your card on the counter and you're ready to leave. 7) Staff at the concierge were kind enough to assist with the bags and bring from my room to LG as the lobby is at 3rd Floor. NEGATIVE EXPERIENCE: 1) The room does not have much space. Troublesome for the muslim to perform prayer in the room. 2) Request for a King / Queen Bed but were told that the Hotel does not offer such option. They can only combine two single bed to make it as a "Queen Bed". So if you bring your toddler and they need to sleep in the middle, they may not feel comfortable as it'll sink over time. 3) Had problem with the access door (Room No. 630). Need to go back and forth at the lobby to get it fixed despite update / changing the access card. Should consider putting a phone near the lift so that guest can call from the same floor. 4) Room service did not make up the room (despite turning on the make up room switch) when i came back to the hotel at 3:00pm. Need to wait for them to come and get it done. Spoils your mood after a long day.
Good location and room, lacklustre facilities and staff ”
Good location as it is right beside the bus bay and I had 2 elderly with me so walking is best kept minimal. The suite was also good since it has a living area, 2 separate rooms and 2 separate toilets. I have read multiple reviews of poor cleanliness but for my room at least, I would say it was fairly clean ignoring some old water marks at less conspicuous areas. Facilities were a huge miss. Light switches and knobs were loose or the cover was completely gone. Wifi was unstable. When phones got locked out or when u leave the hotel, the wifi gets logged out and u will have to reenter the long password again. The hotel cards were also horrible. We had 2 night stays and everyday we had to go to the lobby to get access as the system locks u out every day. The lifts also required card access and similarly there were many occasions where it could not detect the cards. Front office staff was also poorly trained in service esp the Indian young lady. She was unhelpful and unfriendly during the check in and her tone and expression seems to tell everyone she is very done with her job. Only good service was from the Malay Pakcik who helps to store bags. He was courteous and smiley and often made small conversations Overall this hotel is worth it for the price, the room size and location so I’ll likely book again if I’m travelling in a group. If couple, I’ll probably consider another hotel.