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In Bukit Bintang, Dorsett Kuala Lumpur offers a luxurious, convenient stay with a rooftop pool, city views, and an EV charging station. Explore nearby attractions effortlessly. Nestled in Bukit Bintang's lively atmosphere, Dorsett Kuala Lumpur offers a perfect stay for two travelers. Enjoy room-served breakfasts, a relaxing sauna, and an indoor pool. Rooms include air-conditioning, free WiFi, and balconies with city views. Steps away from Pavilion Kuala Lumpur and Berjaya Times Square for convenient shopping. A perfect blend of leisure and exploration. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Located in heart of Kuala Lumpur
Check-in [24-hour]
Airport transfer
Great Breakfast
Great View
Free Wi-Fi
Swimming pool
Free parking
Front desk [24-hour]
Fitness center
Restaurant
Bar
Golf course
55 travelers have booked today.
Based on 27,551 verified reviews
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Location rating score
Value for money | 8.2 |
Distance to city center | 0.1 km |
Location rating | 8.8 |
Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
Distance to airport | 18.2 km |
What type of restaurant cuisines are provided at Dorsett Kuala Lumpur?
Start off your day with Dorsett Kuala Lumpur's accessible cuisines and food options including Buffet in restaurant and International cuisine for you to take advantage of and select from.
What public parks are nearby Dorsett Kuala Lumpur?
While staying at Dorsett Kuala Lumpur, cherish your early morning or evening wander at nearby park which include TRX City Park, KLCC Park, and Desa Kudalari Playground.
What are the property's policies for children's bedding at Dorsett Kuala Lumpur?
Dorsett Kuala Lumpur's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How long do travelers typically stay at Dorsett Kuala Lumpur?
Verified past guests that have stayed at Dorsett Kuala Lumpur had an average nightly stay of 2 nights at this property.
What was the average room rate for Dorsett Kuala Lumpur been in the past month?
The typical room rate for Dorsett Kuala Lumpur in the past month is 378.55 MYR, compared to city's average of 248.96 MYR.
What is the typical rating that verified Solo travelers' have given to Dorsett Kuala Lumpur?
Verified solo travelers that have stayed at this property have given Dorsett Kuala Lumpur an average rating of 8.1. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Couples' have given to Dorsett Kuala Lumpur?
Past couple travelers that have stayed at this property have given Dorsett Kuala Lumpur an average rating of 8.2. You can look up on more in depth customer critiques, and responses by filtering for a specific type of verified guest travelers down in the review section.
What is the average rating that past Families with older children have given to Dorsett Kuala Lumpur?
Verified families with older children that have stayed at this property have given Dorsett Kuala Lumpur an average rating of 8.2. You can check out more thorough customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Group travelers have given to Dorsett Kuala Lumpur?
Past group travelers that have stayed at this property have given Dorsett Kuala Lumpur an average rating of 8.1. You can find more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.
What is the nearest train, metro, or bus station to Dorsett Kuala Lumpur?
The nearest train, metro, or bus station is Bukit Bintang MRT Station, 396.99 m away from Dorsett Kuala Lumpur.
Is breakfast offered at Dorsett Kuala Lumpur?
Wake up to a fantastic buffet and continental breakfast at Dorsett Kuala Lumpur. Guest visitors can enjoy breakfast offered with an additional charge of 26.5 MYR for children and 53 MYR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.
Experience Luxury and Convenience at Dorsett Kuala Lumpur
Welcome to Dorsett Kuala Lumpur, a 5-star hotel that offers a perfect blend of luxury and convenience in the heart of Kuala Lumpur, Malaysia. With its prime location just 0.1 km from the city center, this hotel provides easy access to the city's major attractions, shopping districts, and business centers.
Built in 1997, Dorsett Kuala Lumpur has been a landmark in the city, offering unparalleled hospitality and exceptional service to its guests. The hotel features 322 elegantly designed rooms, each thoughtfully furnished with modern amenities to ensure a comfortable and memorable stay. Whether you are traveling for business or leisure, you will find everything you need for a relaxing and enjoyable experience.
Check-in at Dorsett Kuala Lumpur begins at 03:00 PM, allowing you to settle in and start exploring the vibrant city at your own pace. The hotel's check-out time is until 11:00 AM, giving you ample time to savor a delicious breakfast at one of the hotel's dining options or to simply relax in the comfort of your room before bidding farewell.
For travelers flying in or out of Kuala Lumpur, the hotel is conveniently located just 50 minutes away from the airport, ensuring a hassle-free journey. Additionally, Dorsett Kuala Lumpur underwent a renovation in 2017, ensuring that guests can enjoy modern facilities and contemporary design during their stay.
Families with children will appreciate the child policy at Dorsett Kuala Lumpur. Children between the ages of 0 to 0 can stay free of charge, making it an ideal choice for a family vacation. The hotel also offers a range of amenities and services to cater to the needs of younger guests, including a dedicated children's play area and babysitting services upon request.
Experience the perfect combination of luxury, convenience, and family-friendly hospitality at Dorsett Kuala Lumpur. Book your stay today and create unforgettable memories in the vibrant city of Kuala Lumpur.
Stay Active at Dorsett Kuala Lumpur's Sports Facilities
When it comes to staying active and maintaining your fitness routine, Dorsett Kuala Lumpur has got you covered. With a range of top-notch sports facilities, you'll have everything you need to stay fit and have fun during your stay.
Start your day off right with a visit to the hotel's well-equipped fitness center. Offering state-of-the-art exercise equipment and a spacious workout area, you'll be able to enjoy a satisfying workout session. Whether you prefer cardio exercises or strength training, the fitness center has a variety of machines and weights to cater to your fitness needs.
After a challenging workout, take a refreshing dip in the hotel's outdoor pool. Surrounded by lush greenery and offering stunning views of the city skyline, the pool provides the perfect setting for relaxation and rejuvenation. Whether you want to swim a few laps or simply lounge by the poolside, the tranquil atmosphere will help you unwind and recharge.
Best of all, the fitness center and outdoor pool are available to guests free of charge. So, whether you're a fitness enthusiast looking to maintain your routine or simply want to enjoy some leisurely activities, Dorsett Kuala Lumpur's sports facilities are sure to exceed your expectations.
Convenience at Your Fingertips: Dorsett Kuala Lumpur's Exceptional Facilities
Dorsett Kuala Lumpur is renowned for its exceptional convenience facilities, ensuring a hassle-free and comfortable stay for all guests. With a wide range of services and amenities available, you can truly relax and enjoy your time in the heart of Kuala Lumpur.
One of the standout features of Dorsett Kuala Lumpur is its laundry service. Whether you're on a short business trip or an extended vacation, the hotel's efficient and professional laundry service allows you to have your clothes cleaned and pressed, so you can always look your best.
In addition to the laundry service, Dorsett Kuala Lumpur also offers room service, providing you with the convenience of enjoying delicious meals in the comfort of your own room. Whether you're craving a late-night snack or a full-course meal, the hotel's dedicated staff is ready to cater to your culinary needs.
For added peace of mind, the hotel provides safety deposit boxes, ensuring the security of your valuables throughout your stay. The friendly and attentive concierge team is also available to assist you with any requests or recommendations, ensuring a seamless and memorable experience.
Stay connected with the world during your stay at Dorsett Kuala Lumpur, as the hotel offers Wi-Fi in public areas and free Wi-Fi in all rooms. Whether you need to catch up on work emails or simply browse the internet, you can do so effortlessly from the comfort of your room or any public area within the hotel.
For guests who prefer smoking, there is a designated smoking area available, ensuring a comfortable environment for both smokers and non-smokers alike. Moreover, the hotel offers luggage storage facilities, allowing you to explore the city without the burden of carrying your bags.
To ensure a clean and tidy room throughout your stay, Dorsett Kuala Lumpur provides daily housekeeping services. You can rest assured that your room will always be in immaculate condition, allowing you to fully unwind and relax after a long day of exploring the vibrant city.
With its comprehensive range of convenience facilities, Dorsett Kuala Lumpur is the perfect choice for travelers seeking a comfortable and hassle-free stay in Kuala Lumpur. From laundry service and room service to safety deposit boxes and free Wi-Fi, the hotel goes above and beyond to ensure your needs are met and your stay is truly exceptional.
Convenient Transport Facilities at Dorsett Kuala Lumpur
At Dorsett Kuala Lumpur, we understand the importance of hassle-free transportation for our guests. Whether you are arriving from the airport or exploring the city, we have a range of transport facilities to cater to your needs.
For guests arriving at the airport, our airport transfer service ensures a smooth and comfortable journey to the hotel. Our friendly and professional drivers will be waiting to greet you upon arrival, taking away the stress of navigating unfamiliar roads.
If you prefer to drive yourself, we offer both valet parking and self-parking options. Our secure car park provides peace of mind while you enjoy your stay. Please note that car park charges are applicable.
For those looking to explore the vibrant city of Kuala Lumpur, our taxi service is readily available. Our concierge team will be happy to assist you in arranging transportation to popular attractions and landmarks.
At Dorsett Kuala Lumpur, we strive to provide a seamless and convenient experience for our guests, ensuring that transportation is never a concern. Whether you choose to take advantage of our airport transfer service, valet parking, taxi service, or self-parking, we have you covered.
Luxurious Room Facilities at Dorsett Kuala Lumpur
Indulge in a world of comfort and convenience at Dorsett Kuala Lumpur, where every detail has been thoughtfully designed to ensure a memorable stay. Step into your elegantly appointed room and be greeted by a refreshing blast of cool air conditioning, perfect for escaping the tropical heat of Kuala Lumpur. Wrap yourself in the plush bathrobes provided, adding a touch of luxury to your stay.
Stay connected and informed with a complimentary daily newspaper, keeping you up to date with the latest news and events. For some entertainment, enjoy a selection of in-house movies on the satellite/cable TV, offering a wide range of options to suit your preferences. Need to style your hair? No worries, a hair dryer is provided for your convenience.
Quench your thirst with the well-stocked mini bar, offering a variety of refreshing beverages. Keep your snacks and drinks chilled in the refrigerator, ensuring you always have something cool to enjoy. With these exceptional room facilities, Dorsett Kuala Lumpur promises a delightful and relaxing stay for all guests.
Indulge in Culinary Delights at Dorsett Kuala Lumpur
At Dorsett Kuala Lumpur, guests can embark on a gastronomic journey with a range of dining facilities to suit every palate. Start your day with a scrumptious breakfast at the hotel's breakfast buffet, offering a wide selection of local and international dishes. Whether you prefer a hearty continental breakfast or a traditional Malaysian breakfast, there is something to satisfy every craving.
For a quick caffeine fix or a leisurely afternoon tea, head to the cozy coffee shop where you can enjoy a freshly brewed cup of coffee or indulge in a selection of pastries and light snacks. If you're in the mood for a more formal dining experience, the hotel's restaurant offers a diverse menu featuring both local and international cuisine. From mouthwatering Malaysian specialties to international favorites, there is a dish to please every palate.
To add convenience to your stay, Dorsett Kuala Lumpur also offers room service, allowing you to enjoy a delicious meal in the comfort of your own room. Whether you're craving a late-night snack or a full-course dinner, the extensive room service menu has a variety of options to choose from. Additionally, the hotel's halal restaurant ensures that Muslim guests can enjoy a delightful dining experience without compromising their dietary preferences.
With its array of dining options, Dorsett Kuala Lumpur promises to tantalize your taste buds and provide a memorable culinary experience during your stay in Kuala Lumpur.
Luxurious and Spacious Rooms at Dorsett Kuala Lumpur
Experience comfort and elegance at Dorsett Kuala Lumpur with a range of beautifully designed rooms to suit every traveler's needs. Choose from a variety of room types, including the Deluxe Premier, Dorsett Residence Queen Studio, and Dorsett Residences 2-Bedroom Premier Suite. Each room offers a generous amount of space, ensuring a relaxing stay for guests.
Booking your stay at Dorsett Kuala Lumpur through Agoda not only guarantees you the best prices but also provides a hassle-free experience. With Agoda's easy-to-use platform, you can effortlessly browse through the available room options, compare prices, and make secure reservations. Enjoy peace of mind knowing that you are getting the best deal for your stay at Dorsett Kuala Lumpur, allowing you to fully immerse yourself in the vibrant city of Kuala Lumpur.
Experience the Vibrant Energy of Bukit Bintang
Nestled in the heart of Kuala Lumpur, Malaysia, Dorsett Kuala Lumpur offers a prime location for exploring the lively district of Bukit Bintang. Known as the city's premier shopping and entertainment hub, Bukit Bintang is a vibrant neighborhood that never sleeps.
Immerse yourself in a world of endless excitement as you step outside the hotel and find yourself surrounded by a myriad of shopping malls, trendy boutiques, and bustling street markets. From the iconic Pavilion Kuala Lumpur to the stylish Starhill Gallery, fashion enthusiasts will be delighted by the wide array of international and local designer brands available.
Beyond shopping, Bukit Bintang also offers a diverse culinary scene that caters to all tastes and budgets. Indulge in a gastronomic adventure as you explore a variety of local delicacies, from mouthwatering street food to fine dining experiences. After satisfying your taste buds, immerse yourself in the vibrant nightlife of Bukit Bintang, with its numerous bars, clubs, and live music venues. Whether you're looking for a relaxing evening cocktail or a night of dancing, there is something for everyone in this dynamic district.
Convenient Transportation from the Airport to Dorsett Kuala Lumpur
Located in the vibrant neighborhood of Bukit Bintang in Kuala Lumpur, Malaysia, Dorsett Kuala Lumpur offers a convenient and comfortable stay for travelers. Getting to the hotel from the nearest airport is a breeze, thanks to the excellent transportation options available.
If you are arriving at Kuala Lumpur International Airport (KLIA), you have several transportation choices. The fastest and most convenient option is to take a taxi or a ride-hailing service, which will take approximately 45 minutes to reach Dorsett Kuala Lumpur. Alternatively, you can also take the KLIA Ekspres train to KL Sentral, the city's main transportation hub, and then transfer to the monorail or LRT train to Bukit Bintang station. From there, it's just a short walk to the hotel.
Another option is to arrive at Sultan Abdul Aziz Shah Airport, also known as Subang Airport. From here, you can take a taxi or a ride-hailing service, which will take around 30 minutes to reach Dorsett Kuala Lumpur. Alternatively, you can take the SkyPark Link train to KL Sentral and then transfer to the monorail or LRT train to Bukit Bintang station.
No matter which airport you arrive at, transportation to Dorsett Kuala Lumpur is convenient and easily accessible. With its prime location in Bukit Bintang, guests can effortlessly explore the city's attractions, shopping malls, and vibrant nightlife. The hotel's comfortable accommodations, excellent amenities, and friendly staff make it the perfect choice for both leisure and business travelers.
Discover the Vibrant Surroundings of Dorsett Kuala Lumpur
Located in the heart of Kuala Lumpur, Dorsett Kuala Lumpur offers easy access to a variety of exciting landmarks and attractions. Just a short stroll away, you will find yourself immersed in the bustling atmosphere of Jalan Alor, a vibrant street known for its delectable street food and lively atmosphere. Indulge in a culinary adventure as you sample authentic Malaysian dishes and international flavors.
For those seeking retail therapy, Berjaya Time Square Theme Park and Bintang Walk are just a stone's throw away from the hotel. Explore the countless shops, boutiques, and malls that line these bustling streets, offering everything from high-end fashion to local souvenirs.
If you're in the mood for some entertainment, make your way to the Museum of Illusions, where you can experience mind-bending optical illusions and interactive exhibits. For music lovers, Bangkok Jazz is a must-visit, offering live performances and a cozy ambiance.
For those looking to stay connected, 21st Century Internet is conveniently located nearby, ensuring you can easily access the digital world during your stay. Additionally, Lee & Tan Dental Surgery is within walking distance, providing convenience for any dental needs.
For breathtaking views of the city, head to Menara Carigali, where you can enjoy panoramic vistas of Kuala Lumpur's skyline. Marvel Studios Ten Years of Heroes Malaysia is also nearby, offering an immersive experience for fans of Marvel superheroes.
After a day of exploration, unwind and relax at the vibrant Jalan Changkat Bukit Bintang, known for its lively nightlife scene. Indulge in delicious cocktails, live music, and a vibrant atmosphere.
With its prime location and proximity to these exciting landmarks and attractions, Dorsett Kuala Lumpur is the perfect choice for both leisure and business travelers seeking to experience the best of Kuala Lumpur.
Convenient Public Transport Stations Near Dorsett Kuala Lumpur
Dorsett Kuala Lumpur is strategically located near several public transport stations, making it a breeze for guests to explore the vibrant city of Kuala Lumpur. Just a short walk away from the hotel, you will find Imbi Monorail Station, providing easy access to various attractions and shopping destinations in the city. Hop on the monorail and visit popular spots like Bukit Bintang, Pavilion Kuala Lumpur, and Berjaya Times Square.
For those looking to explore beyond the city center, the Pasar Rakyat Bus Terminal is also conveniently located nearby. This bus terminal offers a wide range of bus services, allowing guests to travel to different parts of Kuala Lumpur and even to other cities in Malaysia.
Additionally, Hang Tuah Station is within walking distance from the hotel, providing access to both the MRT and LRT lines. From here, guests can easily reach Muzium Negara, Tun Razak Exchange, and Bukit Bintang. Whether you're a leisure traveler or a business guest, the proximity of these public transport stations ensures that you can navigate the city with ease and convenience during your stay at Dorsett Kuala Lumpur.
A Culinary Adventure Awaits
Indulge in a gastronomic journey right at your doorstep with a myriad of dining options surrounding Dorsett Kuala Lumpur. For a taste of authentic Japanese cuisine, head to THE TOKYO RESTAURANT. and savor their delectable sushi and sashimi. Coffee lovers can make their way to Vcr, a trendy café known for its specialty coffee and cozy ambiance. If you're in the mood for some local flavors, Serai Pavilion KL offers a delightful menu of Malaysian dishes with a modern twist. For a truly unique dining experience, Bijan Bar & Restaurant is a must-visit, serving up traditional Malay cuisine in a charming setting. Craving some Middle Eastern flavors? Halab Gate Shawarma and Tarbush Restaurant are both excellent choices, offering a wide range of flavorful dishes. For a taste of local street food, head to Lot 10 Hutong Food Court, where you can savor a variety of Malaysian delicacies under one roof. After a long day, unwind at Havana Bar & Grill or Burger on 16, both offering a relaxed atmosphere and mouthwatering dishes. With such a diverse range of dining options, your taste buds are in for a treat during your stay at Dorsett Kuala Lumpur.
Shop 'til You Drop at Dorsett Kuala Lumpur
Located in the heart of Kuala Lumpur, Dorsett Kuala Lumpur offers easy access to a plethora of shopping landmarks. Just a stone's throw away from the hotel, you'll find Lot 10 Mall, Fahrenheit 88 Shopping Mall, and Craft Complex (Kompleks Budaya Kraf). Lot 10 Mall is a premier shopping destination, housing a wide range of international brands and local boutiques. Fahrenheit 88 Shopping Mall is a haven for fashion enthusiasts, with its trendy stores and stylish offerings. Craft Complex (Kompleks Budaya Kraf) is a treasure trove for those seeking unique Malaysian handicrafts and traditional arts. Whether you're looking for high-end fashion, local crafts, or anything in between, Dorsett Kuala Lumpur's surrounding shopping landmarks have got you covered.
Affordable Luxury: Experience Dorsett Kuala Lumpur at an Unbeatable Price
Nestled in the heart of Kuala Lumpur, Dorsett Kuala Lumpur offers an exceptional stay at an average price of $80 per room. Compared to the average price of $58 for a hotel room in the city, this is an incredible value for the luxury and comfort you'll find at Dorsett Kuala Lumpur.
Step into the elegant lobby and be greeted by warm smiles and impeccable service. The hotel boasts a range of stylish and well-appointed rooms, each designed to provide a peaceful sanctuary amidst the hustle and bustle of the city. From cozy Deluxe Rooms to spacious Suites, you'll find the perfect accommodation to suit your needs.
Indulge in a variety of amenities and facilities that make your stay truly memorable. Take a dip in the rooftop pool, offering breathtaking views of the city skyline. Stay fit at the modern fitness center or pamper yourself with a rejuvenating spa treatment. With its convenient location, you'll have easy access to popular attractions, shopping malls, and vibrant dining options.
Don't miss out on this unbeatable offer. Book your stay at Dorsett Kuala Lumpur today and experience affordable luxury like never before!
Excellent Service, Comfortable Rooms, and Great Location
Dorsett Kuala Lumpur has received rave reviews from its guests for its excellent service, comfortable rooms, and great location. Guests have praised the staff for being friendly, helpful, and professional, ensuring a pleasant stay for all. The hotel's breakfast has been highly rated for its good quality and variety, leaving guests satisfied and energized for the day ahead. The rooms at Dorsett Kuala Lumpur have been described as nice, with a big comfortable bed and stylish interior design. The cleanliness of the hotel has also been commended, with guests appreciating the super clean environment. The hotel's pool has been a hit with families, with kids loving the facility. With its good location and clean rooms, Dorsett Kuala Lumpur is a highly recommended choice for travelers visiting Kuala Lumpur.
A Delightful Stay at Dorsett Kuala Lumpur
Step into a world of exceptional hospitality and comfort at Dorsett Kuala Lumpur. With an impressive overall rating of 8.1, this hotel has garnered positive reviews from satisfied guests who have experienced its outstanding service and amenities.
One of the standout features of Dorsett Kuala Lumpur is its excellent value for money. With a rating of 8.1 for value, guests appreciate the affordable rates without compromising on quality. Whether you are traveling for business or leisure, this hotel offers great bang for your buck, ensuring a memorable stay without breaking the bank.
The hotel's location is another highlight, earning a remarkable rating of 8.7. Situated in the heart of Kuala Lumpur, guests have easy access to popular attractions, shopping malls, and vibrant nightlife. Whether you want to explore the iconic Petronas Twin Towers, immerse yourself in the bustling streets of Chinatown, or indulge in shopping at Pavilion Kuala Lumpur, everything is just a stone's throw away.
Furthermore, guests have praised the cleanliness of the hotel, with a rating of 8.1. Expect immaculate rooms and well-maintained facilities that create a welcoming and hygienic environment. The dedicated housekeeping team ensures that your room is spotless and comfortable, allowing you to relax and unwind after a day of exploring the city.
The staff performance at Dorsett Kuala Lumpur is also commendable, with a rating of 8.1. Friendly, attentive, and professional, the staff goes above and beyond to cater to your needs, ensuring a seamless and enjoyable stay. From the warm welcome at check-in to the efficient assistance throughout your stay, the staff's commitment to exceptional service is evident.
Overall, Dorsett Kuala Lumpur is a top choice for travelers seeking a delightful stay in the heart of Kuala Lumpur. With its excellent value, prime location, cleanliness, and attentive staff, this hotel promises an unforgettable experience for every guest.
Very good7.8
Facilities
Excellent8.8
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
Show reviews that mention
I really liked it! We got a room with 3 beds as requested. The reception staff were cheerful and provided great service. The room was spacious and clean, with plenty of space for our luggage. The beds and pillows were good, and there were complete amenities. The bathroom was large with separate wet and dry zones, strong water pressure, and no clogged drains. There were power outlets at every bedside. The hotel is located in the city center, and calling a Grab is very convenient. It’s close to Pavilion Mall, just a 5-minute walk, and not far from The Exchange TRX mall either, about a 10-minute walk. On the day of checkout, we could leave our bags and continue sightseeing. It was worth every penny spent! I would love to stay here again if I get the chance! Highly recommended! 💖
Dear Thayapa, we are glad to hear your choice of us has been spot-on and it had been an enjoyable staycation. We are so appreciative of your kind recommendation to others. To have such a positive mentioned is indeed a blessing for us. We are looking forward to your return trips soon. Warm regards. David Wong, Hotel Manager
This is my first time staying at Dorsett KL as Dorsett SG has a good reputation. Booked the hotel thinking the experience will be seamless. However, me and my family did not enjoy our stay. First, our rooms were not thoroughly cleaned. One of the room did not have a hair dryer and iron board, and when we asked for it, we were told to check properly as the room “should have” the items”. We had to keep telling the housekeeping dept that one of the room did not have the items before they said they will send them up. But, it was not sent till we had to share the items between 2 rooms due to time urgency. Then afterwards, we realised the ironboard was left at the service lift with no one to bring it to the room. So, we had to carry it ourselves to our room. The hairdryer, on the other hand, was never sent to the room. 2nd: Each time we tried calling the receptionist or housekeeping, no one pick up. We have to try multiple times. There was once that we gave up and just left for the day. 3rd: We did manage to get late checkout at 1pm. As different hotels has different style on how the room keycard is handled with late checkout, we expected the keycards to be extended after our conversation with Receptionist. However, we could not enter our room after 12pm and had to go back forth to lobby to get keycard extended.
Dear Nur, thank you for staying with us and taking the time to provide us with such detailed feedback about your stay. We are truly regret to hear about the unpleasant experience that you have encountered. Please note that your concerns have been passed on to our management for facilities and service improvement. We sincerely hope that you would accord us another opportunity to serve you better soon. Warm regards. David Wong, Hotel Manager
Such a lovely place. Right smack in the centre of Bukit Bintang, so easy to go everywhere and within walking distance to alot of malls and areas. Usually come here with my girl friends but here with the husband, and husband loves the hotel. It's clean, and staff were very helpful and friendly. They even had a card and cake to welcome us and celebrate our wedding with them. Will come back again definitely.
Dear Marina, thank you for staying with us and your glowing praises on our services. It’s wonderful to know that you had enjoyed all aspects of your stay and your feedback will deeply motivate the team to perform better. We look forward to welcome you back for yet another amazing stay soon. Warm regards. David Wong, Hotel Manager
The hotel is superbly located within the heart of the centre of kl. Mostly you can walk to the shopping centres and restaurant strips. If you need a taxi, there are plenty around. I wouldn’t choose a taxi outside the hotel as they def put the prices up for your convenience. If you walk 5 mins up the street you will get one for half the price. We had a 2 bedroom suite which was perfect other than no views from the living room only in the bedrooms, but I guess you could pay more for the view. The suite was well stocked and had everything you could need including full size fridge, washer/dryer and cooking facilities. There was an amazing amount of storage in the rooms and they were cleaned upon request. I would def recommend the suites for families. The buffet breakfast was fantastic, the staff were so friendly and went out of their way to help you in whatever way they could. The food had a great range of choices. Def something for everyone. There is a pool which is lovely to swim cool off in and never got busy. We had to ask for towels a couple of times which took a while but after that, there were towels everyday. The gym leaves a bit to be desired. It’s tiny which is fine, but the equipment isn’t all working and a little outdated! All in all the hotel and staff are excellent, and for the price you get very good value for money.
Dear Lucie, thank you for staying with us and taking your precious time to share your feedbacks. Your kind recommendation to others is highly appreciated. We are looking forward to serve you again in the near future. Warm regards. David Wong, Hotel Manager
450 meters to public transportation
Airport transfer
Located in heart of Kuala Lumpur
Free Wi-Fi in all rooms!
Excellent Customer Service ”
It just so kind of them to have a free upgrade for me, maybe also because it's weekday, less tourists. Anyhow, it was a good experience. But I have to park at outdoor private carpark(not feeling safe when I park there), as their carpark at basement having small space, difficult to drive down unless you're driving a relatively small car, I'm driving a Toyota Harrier, but it's a clearly no for my car to get down further. Anyhow, it really impress me with the settings of hotel, location, excellent customer service, cleanliness, etc.
Dear Khai, thank you for staying with us and your lovely reviews shared. We are glad to hear that you have enjoyed the stay. We noted your comment about the car park and wish to propose for valet service on your next visit. Looking forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager