This property is in high demand!
5 travelers have booked today.

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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

But we had breakfast a cross the hotel, delicious breakfast.

We’re here for 2 nights because of the excellent location.

There is bus to Roissy CDG airpot too! omg!
A great hotel with affordable prices
Free Wi-Fi
Car park
Front desk [24-hour]
Restaurants
Bar
Luggage storage
Pets allowed
Breakfast
5 travelers have booked today.
Based on 6,518 verified reviews
7.8
7.7
7.7
7.6
7.0
7.0
Nearest transportation options
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Gare Routière Internationale de Paris-Gallieni Bus Station is within 0.11 km
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Gallieni Metro Station is within 0.18 km
Location rating score
There are 2 places in walking distance!
| Value for money | 7.7 |
| Location rating | 7.8 |
| Nearest airport | Orly Airport (ORY) |
| Distance to airport | 16.0 km |
Experience your holiday vacation the finest way with a beverage in your hand at Campanile Paris Est Porte De Bagnolet Hotel's bar readily available right in front of your doorstep for whenever you need a sip or two.
Yes! Campanile Paris Est Porte De Bagnolet Hotel offers hot water linen and laundry washing at your convenience for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.
Campanile Paris Est Porte De Bagnolet Hotel provides car park nearby for all visitors traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
Campanile Paris Est Porte De Bagnolet Hotel fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well equipped with free face masks, staff trained in safety protocol, and first aid kit for extra safety precautions and hygiene protocols.
While lounging at Campanile Paris Est Porte De Bagnolet Hotel, enjoy your evening or night out at La Liberte Bar or Au Petit Garage Bar to make the most out of your nightlife.
Campanile Paris Est Porte De Bagnolet Hotel has a total of 7 floors.
Past guests that stayed at Campanile Paris Est Porte De Bagnolet Hotel have given this property a rating of 7.757 for its exceptional location as the major highlight for their stay.
Verified local visitors that have stayed at this property have given Campanile Paris Est Porte De Bagnolet Hotel an average rating of 7.5. You can look up on more descriptive customer testimonials, and feedback for this property down in the review section.
The closest airport to Campanile Paris Est Porte De Bagnolet Hotel is Orly Airport, 16.0 km away.
Wake up to an incredible continental and buffet breakfast at Campanile Paris Est Porte De Bagnolet Hotel. Customers can enjoy breakfast offered with an additional charge of 7.95 EUR for children and 15.9 EUR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the property.

Discover the Charming Campanile Paris Est Porte De Bagnolet Hotel
Welcome to Campanile Paris Est Porte De Bagnolet Hotel, a delightful 3-star hotel located in the vibrant city of Paris, France. With its convenient location and comfortable accommodations, this hotel is the perfect choice for both business and leisure travelers.
Step into the welcoming lobby of Campanile Paris Est Porte De Bagnolet Hotel and be greeted by a warm and friendly staff ready to assist you during your stay. The hotel features 274 well-appointed rooms, ensuring a comfortable and relaxing stay for all guests.
Each room at Campanile Paris Est Porte De Bagnolet Hotel offers modern amenities and a cozy atmosphere. The hotel was last renovated in 2013, ensuring that guests can enjoy a contemporary and stylish environment during their visit. Whether you are traveling alone, with a partner, or with family, you will find the perfect room to suit your needs at this charming hotel.
Unwind and Socialize at Campanile Paris Est Porte De Bagnolet Hotel's Entertainment Facilities
At Campanile Paris Est Porte De Bagnolet Hotel, guests can enjoy a range of entertainment facilities that are perfect for unwinding and socializing. The hotel features a stylish bar where guests can relax and indulge in a refreshing drink after a long day of exploring the vibrant city of Paris. The bar offers a cozy and inviting atmosphere, making it an ideal spot to catch up with friends or meet fellow travelers.
Additionally, Campanile Paris Est Porte De Bagnolet Hotel boasts a spacious shared lounge area with a TV. This communal space is perfect for guests who want to unwind while watching their favorite shows or sports events. The lounge area provides a comfortable setting where guests can sit back, relax, and enjoy some quality entertainment. Whether you're looking to socialize or simply unwind, these entertainment facilities at Campanile Paris Est Porte De Bagnolet Hotel are sure to enhance your stay in Paris.
Convenience at Your Fingertips: Campanile Paris Est Porte De Bagnolet Hotel's Top-notch Facilities
Welcome to Campanile Paris Est Porte De Bagnolet Hotel, where convenience is the name of the game. With a plethora of top-notch facilities, your stay at this hotel will be nothing short of exceptional.
First and foremost, the hotel offers room service, ensuring that you can indulge in a delicious meal or a refreshing beverage without leaving the comfort of your room. Whether you're craving a late-night snack or a hearty breakfast to start your day, the attentive staff will be at your service.
Additionally, the hotel provides safety deposit boxes, giving you peace of mind knowing that your valuable belongings are secure during your stay. You can explore the city without worrying about the safety of your passport, cash, or other important items.
Stay connected with the world with the hotel's Wi-Fi in public areas. Whether you need to check your emails, browse the web, or plan your itinerary, you can easily do so from the comfort of the hotel's common areas.
For guests who prefer a designated smoking area, the hotel has you covered. Enjoy a cigarette or a cigar in a designated space without disturbing other guests.
Furthermore, the hotel offers free Wi-Fi in all rooms, ensuring that you can stay connected and productive throughout your stay. Whether you're traveling for business or leisure, this convenient amenity allows you to stay in touch with loved ones, catch up on work, or stream your favorite shows.
Traveling with luggage? No problem. The hotel provides luggage storage facilities, allowing you to explore the city without the burden of carrying your bags around. Simply drop off your luggage and enjoy the sights and sounds of Paris.
In need of a quick snack or a refreshing drink? Look no further than the hotel's vending machine and convenience store. Whether you're craving a cold beverage, a bag of chips, or a sweet treat, these on-site options have got you covered.
Last but not least, the hotel offers daily housekeeping, ensuring that your room is always clean and tidy. Return to a fresh and welcoming space after a day of exploring the city.
With its array of convenience facilities, Campanile Paris Est Porte De Bagnolet Hotel is the perfect choice for travelers seeking a hassle-free and comfortable stay in the heart of Paris.
Convenient Transport Facilities at Campanile Paris Est Porte De Bagnolet Hotel
At Campanile Paris Est Porte De Bagnolet Hotel, guests can enjoy a range of convenient transport facilities that make exploring Paris a breeze. The hotel offers an onsite car park, ensuring that guests have a secure and hassle-free place to park their vehicles. Whether you're traveling by car or renting one during your stay, the car park at Campanile Paris Est Porte De Bagnolet Hotel provides peace of mind and easy access to your vehicle whenever you need it. Please note that charges may apply for using the car park, ensuring its availability and upkeep for all guests.
Modern Amenities and Comfortable Accommodations at Campanile Paris Est Porte De Bagnolet Hotel
At Campanile Paris Est Porte De Bagnolet Hotel, guests can expect a wide range of modern amenities and comfortable accommodations. Each room is equipped with everything you need for a relaxing stay. Stay updated with the latest news by browsing through the daily newspaper provided in your room. Additionally, you can easily style your hair using the hair dryer available in every room.
For entertainment, each room is equipped with a television, so you can unwind and catch up on your favorite shows after a day of exploring the city. If you're in the mood for a refreshing drink or a snack, the mini bar in your room is stocked with a variety of beverages and snacks for your convenience. And with satellite/cable TV, you can enjoy a wide selection of channels and programs during your stay. With these room facilities, you can truly relax and enjoy your time at Campanile Paris Est Porte De Bagnolet Hotel.
A Culinary Delight at Campanile Paris Est Porte De Bagnolet Hotel
Indulge in a gastronomic journey at Campanile Paris Est Porte De Bagnolet Hotel, where a plethora of dining options await you. Start your day with a delectable continental breakfast served at the breakfast buffet, offering a wide range of freshly baked pastries, cereals, fruits, and hot beverages. Whether you prefer a hearty meal or a quick bite, the hotel's restaurant is the perfect spot to satisfy your cravings. With its diverse menu featuring both local and international cuisine, you can enjoy a delightful lunch or dinner in a cozy and inviting atmosphere.
For those who prefer the convenience of dining in their room, the hotel offers room service, allowing you to savor delicious meals in the comfort of your own space. Additionally, a coffee shop is available on-site, providing a cozy ambiance to enjoy a cup of aromatic coffee or a light snack. With daily housekeeping, you can rest assured that your dining area will always be clean and tidy, ensuring a pleasant dining experience throughout your stay.
Comfortable and Versatile Rooms at Campanile Paris Est Porte De Bagnolet Hotel
Experience a comfortable stay at Campanile Paris Est Porte De Bagnolet Hotel with their range of versatile room offerings. Choose from the Double Room, featuring a cozy 15 square meters space and a comfortable Double Bed, perfect for couples or solo travelers seeking a peaceful retreat. For those traveling in groups or with family, the Triple Room offers a spacious 17 square meters area with the option of either 1 Double Bed and 1 Single Bed or 3 Single Beds, ensuring everyone has their own comfortable space. Alternatively, the Twin Room provides a convenient choice with 15 square meters of space and 2 Single Beds, ideal for friends or colleagues sharing a room.
By booking these rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates for Campanile Paris Est Porte De Bagnolet Hotel, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse through the different room types, compare prices, and make your reservation with just a few simple clicks. Take advantage of Agoda's seamless booking process and secure your preferred room at Campanile Paris Est Porte De Bagnolet Hotel today.
Discover the Vibrant Charm of Bagnolet in Paris
Nestled on the eastern outskirts of Paris, Bagnolet is a vibrant and diverse neighborhood that offers a unique blend of historical charm and modern attractions. With its convenient location, Bagnolet provides easy access to the heart of the city while providing a peaceful retreat away from the bustling crowds.
Bagnolet is known for its rich history, with several architectural gems that showcase its past. Take a leisurely stroll through the picturesque streets and discover charming buildings, quaint cafes, and local shops. Don't miss the stunning Church of Saint-Leu-Saint-Gilles, a beautiful example of Gothic architecture that dates back to the 13th century.
In addition to its historical allure, Bagnolet also boasts a thriving cultural scene. Art enthusiasts will delight in the numerous galleries and exhibitions that showcase the works of local and international artists. For a taste of the local cuisine, head to one of the many restaurants and indulge in traditional French dishes prepared with a modern twist.
With its proximity to the city center, Bagnolet offers easy access to Paris' renowned attractions. Hop on a short metro ride and explore iconic landmarks such as the Eiffel Tower, Louvre Museum, and Notre-Dame Cathedral. After a day of sightseeing, return to the tranquility of Bagnolet and unwind in one of its charming cafes or parks.
Whether you're a history buff, art lover, or simply seeking a peaceful retreat, Bagnolet has something to offer everyone. Experience the vibrant charm of this neighborhood and create unforgettable memories during your stay at Campanile Paris Est Porte De Bagnolet Hotel.
Convenient Transportation Options from Paris Airports to Campanile Paris Est Porte De Bagnolet Hotel
Located in the vibrant neighborhood of Bagnolet in Paris, Campanile Paris Est Porte De Bagnolet Hotel offers a comfortable and convenient stay for travelers. If you are arriving in Paris by air, there are several transportation options available to help you reach the hotel seamlessly.
For those landing at Charles de Gaulle Airport (CDG), the easiest way to reach Campanile Paris Est Porte De Bagnolet Hotel is by taking a taxi or a private transfer. The journey usually takes around 30-40 minutes, depending on the traffic. Alternatively, you can also take the RER B train from the airport to Châtelet - Les Halles station, and then transfer to the metro line 11 towards Mairie des Lilas. Get off at Porte des Lilas station, which is just a short walk away from the hotel.
If you are arriving at Orly Airport (ORY), you can also opt for a taxi or a private transfer to reach Campanile Paris Est Porte De Bagnolet Hotel. The journey usually takes around 25-35 minutes, depending on the traffic. Another option is to take the Orlyval shuttle train to Antony station, and then transfer to the RER B train towards Charles de Gaulle Airport. Get off at Châtelet - Les Halles station and transfer to metro line 11 towards Mairie des Lilas. Finally, alight at Porte des Lilas station, which is a short walk away from the hotel.
No matter which airport you arrive at, the Campanile Paris Est Porte De Bagnolet Hotel is easily accessible, allowing you to start your Parisian adventure with ease and comfort.
Discover Nature and Sports at Campanile Paris Est Porte De Bagnolet Hotel
Nestled in the vibrant city of Paris, Campanile Paris Est Porte De Bagnolet Hotel offers guests a prime location surrounded by a variety of landmarks and attractions. Nature enthusiasts will delight in the proximity of Jean-Moulin - Les Guilands State Park, a verdant oasis just a short distance from the hotel. This sprawling park offers picturesque walking trails, lush greenery, and stunning views, providing the perfect escape from the bustling city streets.
Sports enthusiasts will also find plenty to enjoy near the hotel. Just a stone's throw away is Stade des Malassis, a popular sports complex that hosts a range of events and activities. Whether you're a fan of football, tennis, or simply enjoy watching live sports, this stadium is sure to captivate you with its energetic atmosphere.
For those looking to indulge in some retail therapy, the nearby shopping center, Globus, is a must-visit. This modern mall offers a wide range of shops, boutiques, and eateries, making it the perfect place to spend an afternoon browsing, dining, and enjoying the vibrant atmosphere.
With its convenient location near Jean-Moulin - Les Guilands State Park, Stade des Malassis, and Globus, Campanile Paris Est Porte De Bagnolet Hotel is the ideal choice for nature lovers, sports enthusiasts, and avid shoppers alike. Immerse yourself in the beauty of nature, cheer on your favorite team, and explore the vibrant shopping scene, all within easy reach of this charming hotel.
Convenient Public Transport Stations near Campanile Paris Est Porte De Bagnolet Hotel
Located in the vibrant city of Paris, Campanile Paris Est Porte De Bagnolet Hotel offers easy access to several public transport stations, ensuring a convenient and hassle-free stay for guests. The hotel is conveniently situated near Gallieni Metro Station, which provides quick and efficient transportation throughout the city. Whether you want to explore the iconic landmarks like the Eiffel Tower, Louvre Museum, or Champs-Élysées, or simply soak in the lively atmosphere of the city, the metro station is just a short walk away from the hotel.
For those looking to venture further afield, the Gare Routière Internationale de Paris-Gallieni Bus Station is also within close proximity to the hotel. This bus station serves as a major transportation hub, offering connections to various domestic and international destinations. Whether you're planning a day trip to the enchanting Palace of Versailles or a weekend getaway to the picturesque city of Bruges, the bus station provides convenient options for exploring beyond Paris.
With these public transport stations nearby, guests at Campanile Paris Est Porte De Bagnolet Hotel can easily navigate the city and beyond, making it an ideal choice for both business and leisure travelers seeking convenience and accessibility during their stay in Paris.
A Culinary Adventure Awaits
When it comes to dining options, Campanile Paris Est Porte De Bagnolet Hotel is surrounded by a plethora of choices that will satisfy every palate. Just steps away from the hotel, you will find the Melting Pot Food Court, a vibrant and diverse food hub offering a wide range of international cuisines. For those craving authentic French flavors, LE GAMBETTA Bagnolet is a must-visit, serving up delectable traditional dishes in a charming setting. O'tasteat is another fantastic option, known for its innovative fusion cuisine and cozy atmosphere. If you're in the mood for some mouthwatering barbecue, CaveMan's BAR-B-QUE is the place to be, offering succulent grilled meats and a laid-back ambiance. Whether you're in the mood for a quick bite or a leisurely dining experience, the surrounding restaurants near Campanile Paris Est Porte De Bagnolet Hotel have something to suit every taste and preference.
Affordable Luxury: Experience Paris at a Fraction of the Price
Welcome to Campanile Paris Est Porte De Bagnolet Hotel, where luxury meets affordability in the heart of Paris. With an average room price of just $100, you can experience the charm and elegance of the city without breaking the bank.
Compared to the average price of a hotel room in Paris, which stands at $268, Campanile Paris Est Porte De Bagnolet Hotel offers exceptional value for money. Nestled in the vibrant Bagnolet district, this hotel provides a comfortable and stylish retreat for budget-conscious travelers.
Despite its affordable price, Campanile Paris Est Porte De Bagnolet Hotel does not compromise on quality. Each room is tastefully decorated and equipped with modern amenities to ensure a pleasant stay. With its convenient location, just a short distance from popular attractions like the Louvre Museum and the Eiffel Tower, this hotel is the perfect base for exploring the wonders of Paris. So why pay more when you can enjoy the best of Paris for less at Campanile Paris Est Porte De Bagnolet Hotel?
Excellent Location, Friendly and Helpful Staff
Campanile Paris Est Porte De Bagnolet Hotel has received rave reviews from its guests, who have praised its excellent location and friendly and helpful staff. The hotel's central location makes it convenient for exploring the vibrant city of Paris, with easy access to various attractions and transportation options. Guests have also commended the hotel's staff for their friendliness and helpfulness, ensuring a pleasant and comfortable stay. Whether you need assistance with recommendations for nearby restaurants or directions to popular landmarks, the staff at Campanile Paris Est Porte De Bagnolet Hotel is always ready to lend a hand. With their warm hospitality, they go above and beyond to make guests feel welcome and well taken care of.
A Charming Stay at Campanile Paris Est Porte De Bagnolet Hotel
Discover a delightful stay at the Campanile Paris Est Porte De Bagnolet Hotel, where guests have consistently rated their experience positively. With an overall rating of 7.4, this hotel offers excellent value for money, scoring an impressive 7.6 in this category. From the moment you step foot into the hotel, you'll be greeted with warm hospitality and attentive staff who are dedicated to ensuring your comfort and satisfaction throughout your stay.
One of the standout features of this hotel is its convenient location, which has earned a rating of 7.7 from satisfied guests. Situated in the heart of Paris, the Campanile Paris Est Porte De Bagnolet Hotel allows easy access to the city's top attractions and landmarks. Whether you're exploring the iconic Eiffel Tower, strolling along the Champs-Élysées, or visiting the Louvre Museum, you'll find yourself just a short distance away from all the action.
Cleanliness is another area where this hotel shines, boasting a rating of 7.5. The dedicated housekeeping team ensures that every corner of the hotel is immaculately maintained, providing guests with a comfortable and hygienic environment. You can rest assured that your room will be spotlessly clean upon arrival, allowing you to relax and unwind after a day of exploring the vibrant streets of Paris.
In addition to the hotel's exceptional value, prime location, and impeccable cleanliness, the staff at the Campanile Paris Est Porte De Bagnolet Hotel consistently receive high praise for their performance, scoring an impressive 7.5. From the front desk to the restaurant, the staff members go above and beyond to cater to your needs and make your stay memorable. Their friendly and professional approach ensures that you feel welcomed and well taken care of throughout your time at the hotel.
With its positive customer ratings and a range of outstanding features, the Campanile Paris Est Porte De Bagnolet Hotel is the perfect choice for travelers seeking a charming and comfortable stay in the heart of Paris. Book your stay today and experience the warm hospitality and excellent service that this hotel has to offer.
Very good7.0
Facilities
Very good7.8
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Very good
10 most recent verified ratings received by the property
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This hotel has great reviews for its staff and location outside the Gallieni Metro station. Guests appreciate the convenience of transportation nearby and access to a bus to the airport, mall, and McDonald's. The clean and comfortable rooms have comfortable beds. Breakfast has a good selection and includes a juicer for fresh juice blends. Overall, guests have been very satisfied with their stays.
Small rooms reported, but improving. Complimented for comfortable stay & great service.
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Location is excellent. Take bus 351 from CDG airport. Around 45-50 mins arrive. Direct to hotel with many stops in between but that’s ok. Hotel staff is kind to give us shampoo refill. Bed is comfortable. Auchan supermarket is huge with affordable food to buy
Dear Su, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our excellent location, comfortable accommodations, and the service provided by our staff. It is gratifying to know that you enjoyed your experience at Auchan supermarket as well. Best regards, Campanile PARIS EST - Porte de Bagnolet
room was nice, clean and has enough space for our luggage. the lighting can be improved. the area is not the typical Paris you see in media. location was good but our timing wasn't. it was next to a train station that is closed for renovations so riding the bus made it feel so far from the attractions.
This hotel truly surprised me in many ways, none of them good. Starting off the Uber wasn’t able to drop us off in a proper spot because there is no way to park next to the building. This also caused us problems being picked up by an Uber later on as well; two separate Ubers were called and both cancelled. As soon as you walk up you are met with a mall entrance, also leading us to believe we were dropped off at the wrong spot. The pictures are actually deceiving, because it shows the whole building as if the mall was part of the hotel; in reality the actual entrance is to the side of the building, which was not obvious at first glance. Upon entering the hotel room, you are met with a myriad of issues. Starting off with several mystery stains; these stains are absolutely everywhere. Multiple stains on the carpet, some looked like vomit that was not cleaned up. Stains on the desk and the sides of it, bed sheets, towels, shower and room walls and even on the toilet seat. There was even black mold spread all throughout the grout of the shower wall, and no proper door to the shower/tub making water splash all over the ground every time you shower. To top it all off the second door to the room had the handle falling off, making it difficult to properly close the door without pushing it back into place. On the booking it is said that the Eiffel Tower is close to the hotel, when in actuality it is 40 mins by metro or car ride. If the conditions of the hotel room weren’t enough, we were only given 2 rolls of toilet paper for 3 people for a 2 night stay. When we called the front desk, we were met with subpar customer service. All in all, if I could give 0 stars I would, and I would suggest anyone looking to stay here to look elsewhere and save your money.
Dear Lorin, Thank you for taking the time to share your experience with us. We sincerely apologize for the challenges you faced during your stay, particularly regarding accessibility and the cleanliness of your room. Your feedback is invaluable, and we take these concerns seriously. We regret that the hotel entrance and its surroundings caused confusion upon your arrival. We strive to provide clear directions for our guests and appreciate your comments on this matter. Regarding the condition of your room, we are committed to maintaining high cleanliness standards, and it is disappointing to learn that we did not meet those expectations during your visit. We will review your concerns with our housekeeping team to ensure that such issues are addressed. Additionally, we apologize for the inconvenience with the restroom supplies and the lack of proper customer service. We aim to assist our guests promptly and effectively. Your comments will be shared with our team for improvement. Than
The location offers convenient transport options, making it easy to explore the area. However, there was no water during the day, which was especially inconvenient when checking in after travelling several hours. We had to freshen up with the little water we had in our bottles. Luckily we were out on the other days during the waterless hours. We were not informed in advance about this. Cleanliness was a strong point, but the overall experience felt average due to the staff's mixed responsiveness. We also had to pay a city tax of 5.5 euros per person per day which was not included in the initial payment.
110 meters to public transportation
Free Wi-Fi in all rooms!
Bar
Safety deposit boxes
“Trip got stressfull”
Checked in july 15th for 3 nights, experienced a disastrous stay. Cant expect a quite stay at night, also the carpet floor was dirty with too many black spots. Next, i didnt opt for breakfast while booking room, but when i enquired i was informed the breakfast is available against a fee on the first floor from 630 am to 930am, here comes the horrible part i walked in for breakfast at 915 am and the staff there had already cordoned the area and was like breakfast is over. However when asked about the 630 - 930 am breakfast timing the staff had no anwser and was just giving vague and rude anwsers and also the cleaners started mopping the floor area. People who are planning for a stay at this hotel please dont do it and if you have already booked it get ready to experience , 1. All sorts of noises coming off from every corner in this hotel 24/7 2. Extremely rude staff who has no clue what is customer service (both the girl in the reception at night and the lady at the breakfast counter) 3. Dirty rooms 4. They consider everybody who is walking in knows french and starts to blabber. They have no clue about the english language, well stleast its a tourist spot, staff should know some english. 4. If you speak english then the staff will get nervous and they dont anwser your questions and give a rude not interested look (especially the french girl in the reception)
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,